Lexmark C510 User manual
Clearing jams guide
Page 1 of 10
Clearing jams guide
Use this guide to help you clear all jams.
Identifying the media path
The following illustration shows the path that media travels through the printer. The path varies depending on the
input source (tray 1 or tray 2) and if you use the optional duplex unit.
230 Paper Jam
242 Paper Jam
201 Paper Jam
202 Paper Jam
241 Paper Jam
231 Paper Jam
Clearing jams guide
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Accessing jam areas
Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and
possible jam areas.
Use the following table to locate instructions for a particular jam; however, to resolve any message, you must clear
all media from the media path.
Note: After clearing the printer of all jams in the media path, press Go. This clears the message from the
printer operator panel and printing continues.
Jam message Go to page
201 Paper Jam Open Rear Door 3
202 Paper Jam Open Rear Door 5
230 Paper Jam Duplex Door 6
231 Paper Jam Duplex Door 7
241 Paper Jam Check Tray 1 9
242 Paper Jam Check Tray 2 10
Rear door
Duplex rear
door
Standard tray
(Tray 1)
530-sheettray
(Tray 2)
Clearing jams guide
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201 Paper Jam Open Rear Door
A 201 Paper Jam message indicates the media is jammed behind the rear door.
1Push the rear door release latch.
2Gently lower the rear door.
Clearing jams guide
Page 4 of 10
3Pull the fuser pressure release levers to release tension on the media.
4Grasp each side of the jammed media. Pull it to the rear of the printer and then out.
Note: Gently pull the media out so you do not tear it.
5Close the rear door.
Fuser pressure release lever
Fuser
pressure
release
lever
Clearing jams guide
Page 5 of 10
202 Paper Jam Open Rear Door
A 202 Paper Jam message indicates the media is jammed behind the rear door above the fuser.
1Push the rear door release latch and gently lower the rear door. See the illustrations on page 3.
2Pull the fuser pressure release levers to release tension on the media.
3Grasp each corner of the jammed media and pull it up and out.
Note: Gently pull the media out so you do not tear it.
4Close the rear door.
Fuser
pressure
release
lever
Fuser pressure release lever
Clearing jams guide
Page 6 of 10
230 Paper Jam Duplex Door
A 230 Paper Jam message indicates the media is jammed between the duplex redrive and the duplex door.
1Pull up on the duplex rear door latch. Gently lower the duplex rear door.
2Grasp the jammed media. Pull it straight up and out.
3Close the duplex rear door.
Clearing jams guide
Page 7 of 10
231 Paper Jam Duplex Door
A 231 Paper Jam message indicates the media is jammed behind the duplex redrive.
1Pull up on the duplex rear door latch. Gently lower the duplex rear door.
2Pull the duplex redrive down.
Clearing jams guide
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3Grasp the jammed media. Pull it straight up and out.
4Close the duplex redrive.
5Close the duplex rear door.
Clearing jams guide
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241 Paper Jam Check Tray 1
A 241 Paper Jam message indicates the media is jammed in tray 1. Tray 1 could be the 250-sheet letter size
tray or the optional 250-sheet legal size tray.
1Pull the tray out. Remove the tray completely.
•For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
•For media jammed behind the tray area, locate the jam on the bottom surface of the tray housing. You
may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the
jam straight out.
2Insert the tray.
Clearing jams guide
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242 Paper Jam Check Tray 2
A 242 Paper Jam message indicates the media is jammed in the optional 530-sheet tray (tray 2).
1Pull the tray out. Remove the tray completely.
•For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
•For media jammed behind the tray area, locate the jam on the bottom surface of the support unit. You
may have to reach far under the printer to locate the jam. Pull the jam straight out.
2Push the tray into the support unit.
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