Lexmark ADF Card Copy Service manual

ADF Card Copy

Administrator's Guide

April 2014 www.lexmark.com

Contents

Overview.....................................................................................................3

Configuring the application..........................................................................4

Configuring output options.......................................................................................................................4

Configuring scanning options....................................................................................................................4

Displaying the confirmation page.............................................................................................................5

Customizing the application icon..............................................................................................................5

Using the application...................................................................................6

Loading a card into the ADF......................................................................................................................6

Copying and e‑mailing a scanned card......................................................................................................6

Saving a scanned card to a network folder...............................................................................................7

Troubleshooting...........................................................................................8

Appendix....................................................................................................11

Notices.......................................................................................................12

Index..........................................................................................................13

Contents 2

Overview

Use the application to quickly copy insurance, identification, and other wallet‑sized cards from the automatic document

feeder (ADF). With the application, you can do the following:

•Scan and print both sides of a card on a single page.

•Send scanned cards as e‑mail attachments.

•Save scanned cards on a network folder.

Overview 3

Configuring the application

Before running the application, complete the network and e-mail server setup. For more information, see the printer

Networking Guide and User's Guide.

Configuring output options

1From the Embedded Web Server, access the configuration page for the application.

2Adjust the settings.

•Print output—Print the scanned card.

•Email output—Send the scanned card as an e‑mail attachment.

•Network Share Output—Save the scanned card to a network folder.

•Scan file format—Specify the output format of the scanned card.

•E‑mail Settings

–Default e‑mail address—Type e‑mail addresses, separated by a comma.

•Network Share Settings

–Destination Server Address—Type the address of the network folder. For example, \\server\share.

–Domain (Optional)—Type the domain name to connect to the network folder.

–Username—Type the user name to connect to the network folder.

–Password—Type the password to connect to the network folder.

–Authentication Type—Select the authentication type for the network folder.

–Append Timestamp—Add a time stamp to the file name.

3Apply the changes.

Configuring scanning options

1From the Embedded Web Server, access the configuration page for the application.

2Adjust the settings.

•Default tray—Select the default tray used during printing.

•Default number of copies—Select how many copes to print for each scanned image.

•Default contrast setting—Increase or decrease the level of contrast when a copy of the scanned card is printed.

Select Best for Content to adjust the contrast automatically.

•Default scale setting—Set the size of the scanned image.

•Color Output—Print images in color.

•Resolution setting—Adjust the quality of the scanned image.

Notes:

–When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color, and 400 dpi

for black and white.

Configuring the application 4

–When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color, and

300 dpi for black and white.

•Print Borders—Print the scanned image with a border.

3Apply the changes.

Displaying the confirmation page

1From the Embedded Web Server, access the configuration page for the application.

2In the Confirmation Page section, select Display Confirmation Page.

3Apply the changes.

Customizing the application icon

1From the Embedded Web Server, access the configuration page for the application.

2Specify the text and image that you want to appear on your home screen.

Note: Some applications require changing the settings from the profile page.

3Apply the changes.

Configuring the application 5

Using the application

Loading a card into the ADF

1Slide the guide to the A8 paper size position. Use the size indicators on the bottom of the tray to help position the

guide.

2Load the card facedown, short‑edge first into the ADF. Make sure that the top edge of the card rest against the rear

edge of the feeder.

Copying and e‑mailing a scanned card

1Load the card into the ADF.

2From the home screen, touch the application icon, and then select one or more options.

•To scan and print a card, touch .

•To scan and send a card as an e‑mail attachment, touch .

Note: You can scan only one card at a time.

Using the application 6

3If necessary, adjust the scan settings.

4Scan the card.

5If you are sending the scanned card as an e‑mail attachment, then configure the e‑mail settings.

6Follow the instructions on the display to complete the job.

Saving a scanned card to a network folder

1Load the card into the ADF.

2From the home screen, touch the application icon, and then touch .

Notes:

•You can also select other output options at the same time, such as printing the scanned copy or sending it as

an e‑mail attachment.

•You can scan only one card at a time.

3If necessary, adjust the scan settings.

4Scan the card.

5Follow the instructions on the display to complete the job.

Using the application 7

Troubleshooting

A network destination stopped working or is invalid

Try one or more of the following:

MAKE SURE THAT THE DESTINATION IS SHARED AND HAS AVALID NETWORK ADDRESS

From the Embedded Web Server, access the configuration page for the application, and then confirm the destination

network address.

MAKE SURE THAT THE PRINTER IS CONNECTED TO THE NETWORK

For more information, see the Networking Guide.

MAKE SURE THAT THE USER NAME AND PASSWORD ARE CORRECT

MAKE SURE TO SPECIFY THE DOMAIN INFORMATION OF THE SOURCE FILE

To obtain the network address of the computer that contains the source file, contact your administrator.

1From the Embedded Web Server, access the configuration page for the application.

2Edit the network settings.

Note: Some applications require changing the settings from the profile page.

3Apply the changes.

CHECK THE SYSTEM LOG

1Open a Web browser, and then type the printer IP address.

Note: View the IP address in the TCP/IP section of the Network/Ports menu.

2Click Settings or Configuration.

3Depending on your printer model, do one of the following:

•Click Apps > Apps Management.

•Click Device Solutions > Solutions (eSF).

•Click Embedded Solutions.

4Click System > Log.

5Select and submit the appropriate filters to view the log entries.

Troubleshooting 8

An application error has occurred

Try one or more of the following:

CHECK THE SYSTEM LOG

1Open a Web browser, and then type the printer IP address.

Note: View the IP address in the TCP/IP section of the Network/Ports menu.

2Click Settings or Configuration.

3Depending on your printer model, do one of the following:

•Click Apps > Apps Management.

•Click Device Solutions > Solutions (eSF).

•Click Embedded Solutions.

4Click System > Log.

5Select and submit the appropriate filters to view the log entries.

ADJUST THE SCAN SETTINGS

1From the Embedded Web Server, access the configuration page for the application.

2From the scanning options, select a lower scan resolution or turn off color scanning.

3Apply the changes.

CONTACT YOUR SOLUTIONS PROVIDER

If you still cannot resolve the problem, then contact your solutions provider.

Application does not scan cards properly

Try one or more of the following:

LOAD ONLY ONE CARD INTO THE ADF

The application can scan only one card at a time.

CLEAN THE SCANNER GLASS

For more information, see the printer User’s Guide.

INCREASE THE PRINTER SCREEN TIMEOUT

If you are scanning cards to a network, then make sure that the printer screen timeout is set to 300 seconds. The

application scans and saves the cards to the network folder before the printer display returns to the ready state. You

cannot perform any subsequent scan jobs until all the scanned output are saved on the network folder.

Troubleshooting 9

Application does not send the file

Try one or more of the following:

MAKE SURE THAT THE PRINTER E‑MAIL SERVER SETTINGS ARE CONFIGURED CORRECTLY

For more information, see the printer User's Guide.

MAKE SURE THAT THE E‑MAIL ADDRESS IS CORRECT

MAKE SURE THAT THE PRINTER IS CONNECTED TO THE NETWORK

For more information, see the printer Networking Guide.

Printer cannot scan to the selected destination

Try one or more of the following:

MAKE SURE THAT THE DESTINATION IS VALID

From the Embedded Web Server, access the configuration page for the application, and then confirm the destination

server address.

IFTHE PRINTER AND DESTINATION RESIDE IN DIFFERENT DOMAINS, THEN MAKE SURE THAT THE

DOMAIN INFORMATION IS SPECIFIED

From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate

domain information.

CONFIGURE THE FIREWALL TO ALLOW COMMUNICATION WITH THE SUBNET IN WHICH THE

PRINTER RESIDES, OR SET UP THE DESTINATION IN THE SAME SUBNET AS THE PRINTER

For more information, contact your system administrator.

MAKE SURE THAT THE NETWORK IS FUNCTIONING AND THAT THE PRINTER CAN COMMUNICATE

WITH THE NETWORK

For more information, see the Networking Guide.

MAKE SURE THAT USERS HAVE PERMISSION TO SAVE SCANS TO THE DESTINATION

From the Embedded Web Server, access the configuration page for the application, then make sure that the correct

authentication type is selected, and that the correct user credentials are entered.

Troubleshooting 10

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