Kyocera ECOSYS P2040dw Instruction Manual

kyoceradocumentsolutions.us

Frequently Asked

Questions

ECOSYS P2040dw

Table of Contents

My M2040dw displays “Check toner/Low toner”. 3

How do I check the Toner Level on my M2040dw? 5

How do I access the Command Center RX webpage? 6

What is the administrator login via the P2040dw OP Panel? 8

Where is the Serial Number located for the M2040dw? 8

How do I install the Windows Print Driver for my M2040dw? 9

My M2040dw has poor image quality 15

My M2040dw displays an error indication. 16

My M2040dw does not turn on. 17

My M2040dw has a message on the display that a Paper Jam has occurred.

Also, there is a flashing light with an exclamation mark next to it. 18

Setting the Connection by Using the Wi-Fi Setup Tool (Microsoft Windows)”. 26

Wireless Connection setup by Using Wi-Fi Direct 34

When trying to access the Command Center web page on my P2040dw it states, “incorrect login User

Name or Password”. 43

How can I print onto “Special Media” such as Envelopes or Labels on my P2040dw? 44

Installing the Apple OS print driver. 46

ECOSYS P2040dw

My P2040dw displays “Check toner/Low toner”.

Check to ensure the toner is Genuine Kyocera Toner. You can do this by checking if the toner has the Kyocera

Hologram on the toner bottle.

1. Remove the toner container and shake it, re-install the toner container.

ECOSYS P2040dw

2. Make sure the front cover is closed all the way.

3. Make sure the toner is installed in the printer correctly.

ECOSYS P2040dw

How do I check the Toner Level on my P2040dw?

The toner gauge can be found on the printer Status Page.

Press the [Menu] key > press the [▲] [▼] to select [Report Print] > [►] key>select Print Status Page

Check Toner Gauges at the bottom of the page.

ECOSYS P2040dw

How do I access the Command Center RX webpage?

(Command Center is not available with USB Cable connected devices)

Print the Status Page to get the TCP IP address for the printer.

Press the [Menu] key > press the [▲] [▼] key to select [Report Print] > [►] key>select Print Status Page

Look for the heading of Network on left column of the printed Status Page.

Below Network look for IPv4.

Look for the IP Address on the third line down.

Open a Web Browser such as Internet Explorer then delete the text in the Address Field.

Key in the IP address obtained from the Status Page then press Enter.

ECOSYS P2040dw

The default login is

Username: Admin (capital A)

Password: Admin (capital A)

ECOSYS P2040dw

What is the administrator login via the P2040dw OP Panel?

Username: 4000

Password: 4000

Note: Upon start-up you will see the message “Managed by Admin”: “01 Office” and “02 Home”

Answering this question as “Yes Office” means you must enter an ID and password when setting certain printer

functions. UserID: 4000 Password: 4000

The “No (Home)” selection does not use the ID/password function. If you are in a “home office” or the only user of

this printer, it’s recommended to use the “Home” option. Press the down arrow and select the home option. Select

“OK”.

Where is the Serial Number located for the P2040dw?

Open the Multi-Purpose Tray to find the Serial Number.

It will be a white label that looks like a barcode.

Note: The serial # is also located in the upper right corner on the previously printed status page.

ECOSYS P2040dw

How do I install the Windows Print Driver for my

P2040dw?

Supported operating systems

+Windows 10

+Windows 8.1

+Windows Server 2019

+Windows Server 2016

+Windows Server 2012 R2

+Windows Server 2012

Note: If you install the driver in unsupported operating systems including Windows 7, Windows Server 2008 R2, and

Windows Server 2008, a security message appears. To proceed with the installation, allow the installer to make

changes to your computer. For more information on Microsoft Windows support policy, go to the Microsoft Support

website.

The KX Print Driver can be downloaded from:

https://www.kyoceradocumentsolutions.us/m2040dw

Once downloaded, double click on the exe file to start the installation. The driver installation files will extract to a

folder on the C drive.

ECOSYS P2040dw

When the extraction completes, The Kyocera Product Library will open.

Accept the License Agreement.

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