Konica Minolta Magicolor 3300 User manual

magicolor 3300

User’s Guide

1800738-001A

Thank You

Thank you for purchasing a magicolor 3300. You have made an excellent choice. Your

magicolor 3300 is specially designed for optimal performance in Windows, Macintosh,

UNIX and other environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered

trademarks of KONICA MINOLTA HOLDINGS, INC.

magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING

SOLUTIONS U.S.A., INC.

Proprietary Statement

software may not be reproduced, modified, displayed, transferred, or copied in any

form or in any manner or on any media, in whole or in part, without the express

written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights

Reserved. This document may not be copied, in whole or part, nor transferred to any

other media or language, without written permission of KONICA MINOLTA BUSINESS

TECHNOLOGIES, INC.

Manual Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make

changes to this manual and to the equipment described herein without notice.

Considerable effort has been made to ensure that this manual is free of inaccuracies

and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

makes no warranty of any kind including, but not limited to, any implied warranties of

merchantability and fitness for a particular purpose with regard to this manual.

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,

or liability for, errors contained in this manual or for incidental, special, or

consequential damages arising out of the furnishing of this manual, or the use of this

manual in operating the equipment, or in connection with the performance of the

equipment when so operated.

Registering the Printer

Mail (Americas only)—Fill out and send in the registration card enclosed in your

shipment.

Internet—Go to printer.konicaminolta.net/register and follow the instructions given

there.

CD-ROM—Follow the instructions on the Software Utilities CD-ROM.

Contents

1 Software Installation

Software Utilities CD-ROM ................................................................. 2

Automatic System Software Update 2

Drivers and Utilities 2

Drivers and PPDs 3

Utilities 3

Installing Printer Drivers and Utilities,

Windows Environments ............................................................................ 5

Installing Printer Drivers and Utilities, Macintosh Environments ......... 5

Some Notes to Consider 5

Macintosh—PPDs 6

Macintosh OS 9—PPDs and Utilities Installation 6

OS 9 Step 1. Software Installation 6

OS 9 Step 2. Creating a Desktop Printer 6

USB Connection 6

EtherTalk Connection 7

LPR Connection 7

OS 9 Step 3. System Software 8

Contentsii

Macintosh OS X—PPDs and Utilities Installation 9

OS X Step 1. Software Installation—Automatic 9

OS X Step 2. Creating a Printer Queue 9

OS X Step 3. System Software 10

UNIX, NDPS, NetWare .................................................................... 11

Linux .................................................................................................. 11

2 Using Media

Introduction ....................................................................................... 14

Media Storage and Handling ............................................................. 15

General Notes about Media 18

Media Trays 18

Media Sizes and Print Area ............................................................... 19

Page Margins 20

Image Alignment 21

Output Tray 21

Media ................................................................................................ 21

Plain Paper 24

Special Note about Custom (and Oversized) Media 25

Thick Stock 25

Envelopes 26

Glossy Media 27

Glossy Stock 27

Glossy Toner 27

Label Stock 27

Postcards (Japanese size) 28

Transparencies (Uncoated Only) 29

Loading Media .................................................................................. 31

Preparing the Media 31

Loading and Printing Media 31

Refilling an Upper or Optional Media Tray 31

Refilling a Multipurpose Media Tray 35

Using Media Other Than Plain Paper 36

System Memory (RAM) Requirements ............................................. 41

Basic Functionality 41

Maximum Performance 41

Duplexing .......................................................................................... 41

3 Color Printing

Introduction ....................................................................................... 46

Color Registration ............................................................................. 46

PRISMLASER™Technology ............................................................ 49

Contents iii

Color Management and Control ........................................................ 49

KONICA MINOLTA Color Technology .............................................. 49

Further Information ........................................................................... 50

4 Replacing Consumables

Introduction ...................................................................................... 52

Consumable Life Expectancies ......................................................... 52

Starter Toner Cartridges 54

Replacement Toner Cartridges 54

Transfer Unit 55

Imaging Unit 56

Fuser Unit and Media Feed Roller(s) 56

Replacing a Toner Cartridge ............................................................ 57

Replacing the Transfer Unit .............................................................. 60

Replacing the Imaging Unit .............................................................. 62

Replacing the Fuser Unit .................................................................. 66

5 Maintaining the Printer

Introduction ....................................................................................... 72

Handling the Printer .......................................................................... 72

Cleaning the Printer .......................................................................... 73

6 Troubleshooting

Introduction ....................................................................................... 80

Printing a Status Page ...................................................................... 81

Direct PDF File Printing .................................................................... 82

Adjusting Memory Clients for PDF Printing 82

Printing Preformatted Files Using CrownView 82

Troubleshooting PDF Direct Printing from CrownView 82

Preventing Media Jams .................................................................... 84

Automatic Jam Recovery .................................................................. 85

Understanding the Media Path ......................................................... 86

Understanding Media Jam Status Messages ................................... 87

Clearing Media Jams ....................................................................... 88

Media Jam Duplex 88

Media Jam Feed 89

Multipurpose Tray Jams 89

Upper Media Tray Jams 90

HCIF Media Tray(s) Jams 92

Output Tray Jams 93

Contentsiv

Media Jam Fuser 93

Near Imaging Unit 93

Near Fuser Unit 94

Media Jam Registration and Mismatch Jams 95

Solving Problems .............................................................................. 97

General Problems 97

Media Jams and Media Transport Problems 99

Other Problems 102

Printing Quality 108

Status, Error, and Service Messages .............................................. 114

Status and Error Messages 114

Service Messages 123

HP-GL Error Codes and PCL Error Codes 124

PostScript Errors 125

Additional Assistance ...................................................................... 126

7 Installing Accessories

Introduction ..................................................................................... 128

Antistatic Protection ....................................................................... 129

BuzzBox (Americas Only) ............................................................... 130

What's in the Kit? 130

Installing BuzzBox 130

Using the BuzzBox 131

Dual In-Line Memory Modules (DIMMs) ........................................ 131

Basic Functionality 133

Maximum Performance 133

Installation 133

Duplex Kit (Americas Only) ............................................................. 136

Emulations, Fonts, and Other Software .......................................... 136

Emulations 136

Downloading an Emulation via PageScope Net Care 136

CrownView 137

Downloading an Emulation via a Parallel Interface 137

Downloading an Emulation via an Ethernet Interface 137

Using an Optional Emulation 138

Fonts, Forms, and Signatures 138

KONICA MINOLTA Font & Form Center 138

QFORM 139

PlanetPress 139

Optional Fonts 139

CID Fonts 140

Contents v

High-capacity Input Feeder (HCIF) ................................................ 140

What’s in the Kit? 141

Installation 141

Internal IDE Hard Disk .................................................................... 145

What's in the Kit? 145

Installation 145

Media Trays ................................................................................... 147

SC-215 Color Convenience Copier ................................................. 147

Time-of-Day Clock ......................................................................... 147

Installation 147

Tray Cover ...................................................................................... 149

Installation 149

A Technical Specifications

Requirements .................................................................................. 152

Space Requirements 152

Location Requirements 152

Top View 152

Front View 152

Side View 152

Power Requirements 154

ENERGY STAR Compliance 155

Engine and Controller Specifications .............................................. 156

Print Speed 156

Engine 157

Controller 158

Electrical 159

Voltage and Power 159

Current 160

Environmental 160

Physical 161

Consumable Life Expectancies ...................................................... 162

Starter Toner Cartridges 162

Replacement Toner Cartridges 162

Transfer Unit 164

Imaging Unit 164

Fuser Unit and Media Feed Roller(s) 164

IPP .................................................................................................. 165

Document Option Commands ......................................................... 167

Header/Trailer Page Commands 167

HP-GL Emulation Commands 167

HP PCL 5e Emulation Commands 167

Contentsvi

Lineprinter Emulation Commands 168

Document Formatting 168

Job and Subjob Boundary Commands 169

PJL Command ................................................................................ 169

Menus ............................................................................................. 170

Configuration Chart Conventions 170

Security Menu 170

Operator Control Menu 171

Administration Menu 172

Administration/Communications/Resident NIC/CrownNet Menu 173

EtherTalk Menu 174

LAN Manager Menu 175

NetWare Menu 176

TCP/IP Menu ................................................................................... 177

Regulatory Compliance ................................................................... 178

FCC Compliance Statement 178

Canadian Users Notice 179

CE Marking (Declation of Conformity) 179

Laser Safety 179

International Notices 180

Power Cord 180

Voltage 180

Lithium Batteries 180

Warranty Considerations ................................................................. 181

Index.................................................................................... 183

Software

Installation

Software Utilities CD-ROM2

Software Utilities CD-ROM

If you followed all the steps in the Installation Guide that came with your

printer, then the printer is properly set up, connected to your computer,

plugged in, turned on, and ready to receive the system software, drivers, and

utilities on the Software Utilities CD-ROM.

Put the CD-ROM in your computer’s CD-ROM drive, and the AutoInstaller

begins the installation process.

Automatic System Software Update

The AutoInstaller provides the option to upgrade the printer firmware when

installing a printer driver. This option may also be accessed from the

Additional Software selection on the AutoInstaller’s Main Menu.

If you attempt to download a previous version of system software, an error

page prints stating “Low Release Level.”This prevents an older version of

system software from being downloaded over a newer version.

The system software update aborts without operator intervention if the

system software on the CD-ROM is the same as, or older than, the one

currently installed on the printer controller.

 If you are installing new system software, you may have to wait up to

10 minutes for the update. Do not interrupt the process.

Drivers and Utilities

The printer driver and additional software on the Software Utilities CD-ROM

can be installed on PC, Macintosh, and other computers using any of the

following:

Windows Me

Windows 98

Windows 95 (B minimum)

Windows XP

Windows 2000

Windows NT4

Macintosh OS 9 (version 9.2.1 or

higher) or X (version 10.1.4 or

higher)

UNIX/Linux

NetWare (Versions 5 and 6)

NDPS

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