Kodak Ngenuity 9000 Series Operating manual

Eastman Kodak Company

343 State Street

Rochester, NY 14650 U.S.A.

TM: Kodak, Ngenuity

7J3964A

CYAN

MAGENTA YELLOW BLACKCYAN

8.5 x 11” Folded

GUIDE COVER-KODAK SCANNERS

FONTS

Whitney K Family

SIZE P/N SWATCHES

FILE FORMAT

DESIGN/IMPLEMENTATION

DATE

09.09.10

7J3964A

DE MEYER

4 COLOR PROCESS

ARTWORK NAME

PRINTING INFORMATION

0000-000

ECO LANGUAGES

ILLUSTRATOR CS5

A-61719

Ngenuity

9000 Series Scanners

Maintenance Guide

September 2010

A-61719 September 2010 1

Maintenance Guide

Contents Maintenance schedule ...................................................................... 2

Cleaning supplies............................................................................... 2

Cleaning procedures.......................................................................... 3

Cleaning the feed rollers................................................................ 4

Cleaning the optics........................................................................ 8

Cleaning the transport................................................................. 12

Replacement procedures................................................................. 13

Replacing tires............................................................................. 13

Replacing imaging guides ........................................................... 15

Lamps (LEDs).............................................................................. 15

Camera calibration........................................................................... 15

Supplies and consumables.............................................................. 17

Performing routine maintenance will ensure optimal image quality and

prolong the life of your scanner.

The Maintenance monitor on the Home screen of the Ngenuity

Operator Utility (NOU) provides reminders as to when scanner

maintenance is required.

Based on the intervals set, the Maintenance LED on the control panel

will also blink. To turn the Maintenance LED off and to reset the interval

count for future reminders, click on the link to the right of the expired

maintenance item after each maintenance procedure is completed.

2A-61719 September2010

Maintenance

schedule The following table is a recommended schedule for performing basic

maintenance functions. Some procedures may need to be performed

more frequently depending on your operating environment and the

types of documents being scanned.

Cleaning supplies Scanner consumables and cleaning supplies are available from

resellers, web merchants and from the Kodak on-line store

(http:/scannerstore.kodak.com).

• Roller Kit (Small, Medium, Large)

• Blower brush

• Transport cleaning sheets

•Swabs

• Roller Cleaning Pads

• Staticide Wipes

Maintenance Recommended Range Symptoms

Clean feed rollers: pick, drive,

and separator rollers 10,000 pages 1K - 50K • Skewed documents

• Multifeeds

• Feeder jams

Clean transport rollers 50,000 pages 5K - 100K • Multifeeds

• Transport jams

• Elongated images

CleanOptics:imagingguides,

cameras glass covers, sen-

sors. Optics does not include

lamps.The lamps (LEDs)

should not be cleaned or

wiped with any type of wipe or

solvents.

50,000 pages 5K - 150K Glass Camera Covers / Imaging Guides

• Streaks in the image

• Reduced OCR/ICR/Barcode recognition

rates

• Blurred images

Page Sensors

• Entry/exit sensor errors

Feeder Sensors

• Feeder table does not lower when out of

paper

Camera calibration Every 1200 hours N/A Poor color image quality (e.g. white tinted

green, red or blue)

Replace feed rollers 600,000 pages 100K -

900K • Noticeably worn rollers

• Page skewing, multifeeds and paper

jams continue to occur after cleaning is

performed

Ink cartridge(s) - only relevant

if optional imprinter is

installed

Approximately

34,000 pages (can

vary depending on

number of charac-

ters per page and

font used, etc.)

N/A Poor print quality

A-61719 September 2010 3

Cleaning procedures Cleaning your scanner and performing preventative maintenance on a

regular basis is required to ensure the best possible image quality.

Some document types generate more paper dust and debris and may

require more frequent cleaning.

Before cleaning your scanner or replacing consumables, review the

following information:

• Turn the scanner off and unplug it from the wall outlet before

performing maintenance procedures.

• Remove any jewelry or any items from hands or wrists that could

become caught on internal scanner components.

• Some debris from the rubber tires on the skimmer module and

separator roller is normal. Tire debris does not always mean that the

tires are worn or damaged. After cleaning, inspect the tires for wear

and replace the separator roller or skimmer module if necessary.

• When cleaning rollers/tires, allow the rollers/tires to dry completely

before scanning.

• Use only the recommended cleaning supplies. Using unapproved

cleaning fluids or solvents may damage the rubber tires.

• Do not use cleaners in confined areas; use with adequate

ventilation.

• Do not use flammable compressed aerosols on or around the

scanner.

NOTE: To access the Material Safety Data Sheet (MSDS), you will

need to provide the catalog number or keyword of the

supply. See “Supplies and Consumables” later in this

chapter for catalog numbers.

4A-61719 September2010

Cleaning the feed rollers Feed rollers include the skimmer (pick and drive) roller and separator

roller.

All feed rollers should be cleaned and/or replaced at the same time to

ensure optimal scanner function. Maintenance reminder intervals (both

cleaning and replacing) are based on all feed rollers having the same

life cycle.

Cleaning the skimmer rollers

The skimmer module is comprised of two rollers; the pick roller and the

drive roller. Both rollers contain two, removable rubber tires. One outer

edge of each tire contains at least 3 dots.

These dots are used as a point of reference for correctly installing the

tires on the roller and also the rollers into the skimmer housing. When

installing the tires, the 3 dots should always be facing left. If the

tires or rollers are installed incorrectly in the skimmer housing, the

skimmer module will not function properly.

All four tires and the separator roller should be replaced at the same

time.

When the skimmer rollers become dirty, they may begin to slip on paper

or cause multifeeds. To prevent feeding problems and avoid rubber tire

replacements, it is recommended that you clean the skimmer rollers

(tires) every 10,000 pages or as needed. Different document types, the

condition of the documents being scanned, and the volume of scanning

may require more frequent cleanings.

Pick

roller

Drive

roller

Pick roller

release

Skimmer

Spring-loaded

release

lever

A-61719 September 2010 5

Always remove the rollers from the scanner for cleaning to ensure best

results.

1. Turn off the scanner and unplug it from the wall outlet.

1. Open the transport cover.

2. Remove the pick roller by rotating the pick roller release lever up,

push the pick roller to the right and rotate it out of position.

3. Using a roller cleaning pad, scrub the roller tires in a side-to-side

motion. Rotate the roller to clean the entire surface.

IMPORTANT: The roller cleaning pad contains sodium lauryl ether

sulfate and sodium silicate which can cause eye

irritation. Wash hands after use. Refer to the MSDS

for more information.

4. Re-install the clean pick roller.

• With the pick roller positioned so the dots are facing the left side,

slide the roller onto the right pick roller shaft.

• Holding onto the roller, rotate the pick roller shaft down and slide

the roller all the way to the left. The right side of the roller should

be clear of the pick roller release lever.

• Rotate the pick roller release lever down and snap it into place.

6A-61719 September2010

5. Remove the drive roller by placing your fingers on the left side of the

drive roller and push the roller as far right as possible. Hold it in

place. The spring-loaded drive roller shaft will move to the right side

of the scanner’s upper tray. Hold the driver roller shaft in place and

slide the drive roller off to the left and off the shaft. Gently release

the drive roller shaft back into position.

6. Remove the end cap from either end of the separator roller and slide

the roller sleeve from the assembly.

7. While holding the sleeve under running water, roll it between your

hands.

8. Blot-dry the sleeve with a dry, lint-free cloth. Be sure the sleeve is

dry before reassembling the roller.

9. Re-install the drive roller.

• With the drive roller positioned so the dots are facing the left side,

slide the roller onto the right drive roller shaft.

• Angle the right side of the drive roller onto the drive roller shaft

Push the roller onto the shaft and push the roller and shaft far

enough to the right so that the left side of the roller can be

positioned onto the left drive roller shaft.

• When the side of the drive roller is properly aligned onto the left

drive roller shaft, gently release the drive roller shaft back into

place.

10. Continue with cleaning the separator roller.

Driver roller in

Push

roller to

the right

far right position.

Hold in place.

Hold shaft in

place to release

driver roller.

End cap

Sleeve

A-61719 September 2010 7

Cleaning the separator roller

11. Pull the separator roller door forward and hold it in place while you

remove the separator roller by lifting it off the cradle.

12. Using a roller cleaning pad, scrub the separator roller tires in a side-

to-side motion. Rotate the roller to clean the entire surface.

13. Open and hold the separator roller door to reinstall the separator

roller. Align the separator roller correctly with the slots. Align the flat

end of the shaft with the slot in the cradle and gently seat the shaft,

which should fall into place. Do not apply pressure to seat the shaft.

14. Gently release the separator roller door back in place. Verify that

the separator roller is seated level.

15. Close the transport cover and reset the maintenance reminder by

clicking on the Clean Feed Rollers hyperlink on the Maintenance

monitor.

16. Click Yes on the dialog box to confirm the feed rollers have been

cleaned. The reminder will be reset for the next required

maintenance session.

8A-61719 September2010

Cleaning the optics Optics include the imaging guides, camera glass covers and

sensors. All of the optics components should be cleaned at the same

time.

NOTE: The lamps are not part of the optics. The lamps (LEDs) should

not be cleaned with wipes or solvents.

Cleaning the imaging guides and camera glass covers

To prevent streaks in images, reduced OCR/ICR/Barcode recognition

rates, blurred images, etc., you should clean the imaging guides every

50,000 pages.

The two imaging guides which are inside black, plastic frames are

located in the top and bottom transport trays. When removing an

imaging guide for cleaning or replacement, the entire assembly

(imaging guide and frame) are removed and replaced as one piece.

Clean the camera glass covers at the same time you clean the imaging

guides.

CAUTION: Do not remove the imaging guide from the black frame.

1. Open the transport cover.

2. Gently pull the 2 fastening clips that secure the top imaging guide

towards the front of the scanner to release and remove the imaging

guide from the transport.

3. Using a Staticide wipe, clean both sides of the imaging guide. Be

careful not to touch the cleaned glass.

IMPORTANT:Staticide Wipes contain isopropanol which can cause

eye irritation and dry skin. Wash your hands with soap

and water after performing maintenance procedures.

Refer to the Material Data Safety Sheet (MSDS) for

more information. The MSDS is available on the

Kodak web site at www.kodak.com/go/MSDS.

Fastening clips (2)

A-61719 September 2010 9

4.With the imaging guide still out of the scanner, locate the glass

camera cover between and below the LED lamps.

5. Using a clean dry swab, gently wipe across the glass camera cover

to remove any dirt and dust particles. Do not spray any solvent on

the swab unless a dry swab will not remove the residue on the

glass. If you need to use solvent, spray the solvent on the swab. Do

not spray solvent in or around the internal components of the

scanner.

6. When the camera cover is clean, re-insert the cleaned imaging

guide into the scanner by holding the frame of the imaging guide so

that the fastening clips are on the back side of the imaging guide.

Slide the guides under the transport tray towards the feeder table

and ease the back side of the imaging guide into position.

7. Repeat Steps 2 - 6 to clean the bottom imaging guide and bottom

camera cover.

8. When finished, close the transport cover.

Imaging guide removed

Camera cover

LEDs

Lamp

Imaging

Five guides slide underneath the transport tray

Fastening clips

guide

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