Kodak Dryview 8300 Reference manual

Kodak DryView

8300/8600/8610 LASER IMAGING SYSTEMS

Service Bulletins

SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

©Eastman Kodak Company, 2004 Eastman Kodak Company Restricted Pub No. 7F6652

SERVICE BULLETIN NO. 884 June 2004

Kodak DryView 8300 LASER IMAGER

Service Codes: 1425, 1426, 1427

New Solution for EC 27 or EC 28

Caused by FILM Stalling in the PROCESSOR

Purpose

The purpose of this Service Bulletin is to communicate that the cause of, and solution for, FILM

stalling in the PROCESSOR has been determined.

Description

The main cause of FILM stalling in the PROCESSOR is the inability of the RUBBER IDLER

ROLLER at the entrance to the PROCESSOR to turn freely as FILM enters the PROCESSOR. This

condition causes the FILM to slip and after some time, the software times out and displays EC 27 or

EC 28.

Note: EC 28 is usually caused by FILM slipping at the entrance to the PROCESSOR. However, the

EC is displayed when the FILM does not exit in the time expected by the software. This is

because if the FILM gets a slow start into the PROCESSOR, the FILM may eventually pass

through the PROCESSOR, but the FILM still does not exit in the time expected by the

software.

Solution

If an IMAGER experiences repetitive EC 27 or EC 28 errors, replace the gray plastic BUSHINGS

that hold the RUBBER IDLER ROLLER in place with a pair of METAL BALL BEARING

BUSHINGS (7E9722). Replace the gray plastic BUSHINGS only at the PROCESSOR entrance.

Printed in the USA. Pub No. 7F6652

©Eastman Kodak Company, 2004

Rochester, NY 14650 HEALTH IMAGING

Service Information

Gary Ketch, Service Engineer-Oakdale

For more information please contact:

Eastman Kodak Company

Health Imaging

1 Imation Way

Discovery Building 3B-62

Oakdale, MN 55128-3414, USA

1-800-328-2910

Kodak and DryView are trademarks of Eastman Kodak Company.

SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

Eastman Kodak Company, 2004 Eastman Kodak Company Restricted Pub No. 7F6199

SERVICE BULLETIN NO. 860 APRIL 2004

Kodak DryView 8300 LASER IMAGER

Service Codes: 1425, 1426, 1427

ProComm Plus COMMUNICATIONS PROGRAM To Be Used When Uploading System

Software

Purpose

The purpose of this Service Bulletin is to communicate that the Hyperterminal

COMMUNICATIONS PROGRAM does not function adequately when used with the newest models

of LAPTOP COMPUTERS.

Description

The inefficiency of the Hyperterminal COMMUNICATIONS PROGRAM, when used with the new

higher-speed LAPTOP COMPUTERS, can cause it to take up to four hours to upload new system

software into the Kodak DryView 8300 LASER IMAGER. The Pro Comm Plus

COMMUNICATIONS PROGRAM is a more sophisticated program that will allow software

uploads to take no longer than 10-12 minutes. In addition, the ProComm Plus

COMMUNICATIONS PROGRAM will provide an estimate of the total time required for a software

upload as well as a progress gauge.

Procedure

The next time you install a software upgrade in a Kodak DryView 8300 LASER IMAGER, follow

the procedure in paragraph 2-9-2 in the SERVICE MANUAL for the Kodak DryView 8300

LASER IMAGER.

Printed in the USA. Pub No. 7F6199

©Eastman Kodak Company, 2004

Rochester, NY 14650 HEALTH IMAGING

Gary Ketch, Service Engineer-Oakdale

For more information please contact:

Eastman Kodak Company

Health Imaging

1 Imation Way

Discovery Building 3B-62

Oakdale, MN 55128-3414, USA

1-800-328-2910

Kodak and DryView are trademarks of Eastman Kodak Company.

SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

SERVICE BULLETIN NO. 26 NOVEMBER 2003

1425, 1426, 1427 Kodak DryView 8300 LASER IMAGER

Procedure to Reduce Film Errors (EC33)

Purpose

The purpose of this Service Bulletin is to communicate that there is a relatively easy way to reduce

the number of film-feed retries and failures that result in EC 33. On your next service call, examine

the Error Log, which can be accessed from the Test Menu (911). If there are EC 33s listed in the log,

perform the procedure below.

Details

Excessive pressure applied to the film by the registration foam, on the left side of the FILM TRAY,

can cause film-feed retries and failures. The easiest way to reduce this pressure is to remove the

middle third of the six-inch foam that holds the film in place.

Procedure

With a ruler and a sharp knife, measure, cut and remove the middle two inches of the registration

foam as shown in the illustration. Be sure to remove only the middle two inches of foam. Clear the

FILM TRAY of all foam debris resulting from the cuts.

Removing Middle Two-Inch Section of Registration Foam

Eastman Kodak Company, 2003 Pub No. 7F3182

Gary J. Ketch, Service Engineer-Oakdale

For more information please contact:

Eastman Kodak Company

Health Imaging

1 Imation Way

Discovery Building 3B-62

Oakdale, MN 55128-3414, USA

1-800-328-2910

Kodak and DryView are trademarks.

Printed in the USA. Pub No. 7F3182

©Eastman Kodak Company, 2003

Rochester, NY 14650

HEALTH IMAGING

SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

ãEastman Kodak Company, 2002 Pub No. 8E7557

SERVICE BULLETIN NO. 25 November 2002

1425, 1426 and 1427 Kodak DryView 8300 LASER IMAGER

GAS SHOCK ABSORBER May Allow TOP COVER to Close

Purpose

The purpose of this service bulletin is to communicate that if the GAS SHOCK ABSORBER becomes weak,

it may allow the TOP COVER to close even if the operator does not want it to close.

Procedure

On the next service call and then during each PM call thereafter, check the operation of the GAS SHOCK

ABSORBER (SP78-8100-0495-8) that is used to keep the TOP COVER open. If it fails to securely hold the

TOP COVER in its full open position, replace it.

Printed in the USA. Pub No. 8E7557

©Eastman Kodak Company, 2002

Rochester, NY 14650 HEALTH IMAGING

Gary Ketch, Service Engineer-Oakdale

For more information please contact:

Eastman Kodak Company

Health Imaging

1 Imation Way

Discovery Building 3B-62

Oakdale, MN 55128-3414, USA

1-800-328-2910

Kodak and DryView are trademarks.

SERVICE BULLETIN

Health Imaging Products

Eastman Kodak Company, Health Imaging, Rochester, NY 14650

ãEastman Kodak Company, 2002 Pub No. 8E6997

SERVICE BULLETIN NO. 24 October 2002

1425, 1426 and 1427 Kodak DryView 8300 LASER IMAGER

Scratch Reduction Tool Available

Purpose

The purpose of this service bulletin is to provide information about a new tool that can be used to reduce

repetitive scratching caused by particles or nicks on the FILM GUIDE SCOOP.

Procedure

To assist in the removal of repetitive scratches caused by particles or nicks on the lower FILM GUIDE

SCOOP order the CROCUS CLOTH KIT 8E2083.

The CROCUS CLOTH is inserted manually onto the SCOOP, in the same manner as a piece of film would

travel on the scoop. It is then rubbed against the entire length of the SCOOP so that it reaches the top edge,

near the CAPSTAN ROLLER.

Once the polishing process is complete, clean the SCOOP thoroughly with an alcohol wipe such as a

TX-1065 to remove any particles that were dislodged by the CROCUS CLOTH.

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