Interlogix UltraSync RS-3240 User manual
UltraSync Doorbell Camera
Installation Guide
TM
P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. 1
Contents
Product overview......................................................... 3
Installation environment .............................................. 3
Camera description–front and rear ............................. 5
Camera description–sides and top ............................. 6
Doorbell camera LED indicator.............................. 7
Accessing the Micro SD card...................................... 8
Installation Step 1........................................................ 8
Installation Step 2........................................................ 9
Installation Step 3...................................................... 10
Installation Step 4...................................................... 11
Getting started........................................................... 12
Operating the doorbell............................................... 13
Video two-way communication ............................ 13
Live view.............................................................. 13
Playback .............................................................. 13
Recording ............................................................ 14
Alarm notification ................................................. 14
Add camera to the network via WPS ........................ 14
TruVision Device Manager........................................ 14
Troubleshooting ........................................................ 15
2P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
Product overview
This is the installation guide for the following
UltraSync IP camera models:
RS-3240 (1080p IP Wi-Fi Doorbell IR camera, US)
RS-3241 (1080p IP Wi-Fi Doorbell IR camera,
EMEA)
Installation environment
When installing the product, consider these factors:
Electrical: The doorbell camera may only be
connected to a mechanical doorbell that uses 16-
24 VAC power. The camera does not support
digital doorbells.
Included transformer: RS-3241 includes an input
230 VAC/50 Hz transformer. Contact a qualified
electrician to properly wire the doorbell camera
according to national and local wiring code.
Wi-Fi: The doorbell camera is only compatible with
2.4 GHz networks. Ensure that the location
planned for the installation of the camera is able to
receive a -65 dBM or better Wi-Fi signal.
Network: We recommend an upstream bandwidth
of at least 768 kbps for each camera to connect to
the internet.
Ventilation: Ensure that the location planned for
the installation of the camera is well ventilated.
Temperature: Do not operate the camera beyond
the specified temperature, humidity, or power
source ratings. The operating temperature of the
P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. 3
camera is between -30 to +50°C (-22 to 122°F).
Humidity is below 90%.
Moisture: Do not expose the camera to rain or
moisture, or try to operate it in wet areas. Moisture
can damage the camera and also create the
danger of electric shock.
Servicing: Do not attempt to service this camera
yourself. Any attempt to dismantle this product
invalidates the warranty and may also result in
serious injury. Refer all servicing to qualified
service personnel.
Cleaning: Do not touch the sensor modules with
fingers. If cleaning is necessary, use a clean cloth
with some ethanol and wipe the camera gently.
Reflectivity: Ensure that there is no reflective
surface too close to the camera lens. The IR light
from the camera may reflect back into the lens
causing reflection.
4P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
Camera description–front and rear
1
. Microphone
2
. IR (infrared) LED
3
. Lens
4. LED indicator
5. Doorbell button
6. AC power terminal
screws
P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. 5
Camera description–sides and top
1. Micro SD card slot
2
. Speaker
3. WPS/RESET
button
6P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
Doorbell camera LED indicator
The following table describes the doorbell camera
LED behavior (see item 4 in “Camera description–
front and rear” on page 5). The LED indicator can be
turned on or off using the UltraSync SmartHome app.
State Color Appearance
Power up
Blue/Red
Slow blinking
Temporary Wi-Fi
connection enabled
Blue
Slow blinking
WPS in process
Blue
Fast blinking
Camera connected
White
Solid
Camera not
connected
Blue
Solid
Doorbell pressed
White
Fast blinking
Doorbell answered
White
Slow blinking
Motion detected
Green
Solid
P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. 7
Accessing the Micro SD card
A 16 GB Micro SD card is pre-installed in the camera.
Micro SD cards with up to 128 GB of storage capacity
can also be used.
Note: Video and log files stored on the Micro SD card
can only be accessed using the UltraSync App when
validated with the UltraSync Panel.
To access the Micro SD card slot, remove the cover
on the side of the camera.
Installation Step 1
Before mounting the doorbell camera:
Ensure that the doorbell’s power supply is shut off
during the physical installation/camera mounting.
Ensure that the existing doorbell has been
removed with all wires disconnected.
8P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
Installation Step 2
To mount the doorbell camera:
1. With the rear of the doorbell assembly facing
down, place your index fingers on top of the
notches on the back of the faceplate and gently
pull it straight back to remove it from the
assembly.
2. Align the cable hole on the mounting template
with the cable hole on the mounting surface.
3. If mounting the doorbell on a stucco, concrete, or
brick surface: Drill wall anchor holes according to
the drill template using the appropriate drill bit.
Press each anchor into the wall after drilling the
holes.
If installing the doorbell on a wood surface or into
siding: proceed to “Installation Step 3” on page
10 (go to step 4 below first if using an angle
bracket).
4. If using an angle bracket: Place the flat surface of
the bracket against the wall and thread the
existing doorbell wiring through the cable hole on
the bracket.
Note: The up/down bracket and the left/right bracket
can be turned to better angle the camera
P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved. 9
Installation Step 3
To connect the doorbell camera to power:
1. Connect the existing doorbell wiring to the rear of
the doorbell assembly. The two wires can be
connected to either terminal on the rear of the
assembly.
2. If the existing wires are not long enough to
properly connect the doorbell camera: Use the
included connectors and wires to extend the
existing wires. Insert the wires into the connector
and then tighten the screws until the wire
connection is secured.
Note: Connect the included resistor to the doorbell if
no electrical or mechanical chime is connected.
1. Wires
2
. Connector
3. 10Ω resistor
4. AC transformer (included
with RS-3241 only)
10 P/N 466-2950-EN • REV B • ISS 07MAY18 © 2018 United Technologies Corporation. All rights reserved.
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