Ingenico APOS A8 User manual

User Guide

Model：APOS A8

Contents

1. Introduction ..................................................................................................................... 3

2. Unpacking......................................................................................................................... 3

3. Appearance of APOS A8.................................................................................................. 4

4. Use of the terminal .......................................................................................................... 5

4.1 Power on/Power off the terminal ............................................................................ 5

4.2 Reading cards............................................................................................................ 6

4.3 Installing Modules..................................................................................................... 7

4.4 Paper roll.................................................................................................................... 8

4.5 Battery ....................................................................................................................... 9

5. Recommendations......................................................................................................... 11

5.1 Safety....................................................................................................................... 11

5.2 Security of your terminal ........................................................................................ 12

5.3 Cleaning of the terminal ......................................................................................... 12

5.4 Transport and storage ............................................................................................ 13

6. Standard ......................................................................................................................... 13

7. Troubleshooting............................................................................................................. 15

1. Introduction

Thank you for choosing a ingenico payment terminal.

We recommend you to read carefully this user guide: It gives you the necessary

information about safety precautions, unpacking, installation, and maintenance of your

terminal.

WARRANTY/SECURITY

To benefit from the guarantee-related product, and to respect the security, we ask you to

use only the power supply delivered in box with the product, entrusting maintenance

operations only to an authorized person.

Failure to comply with these instructions will avoid the manufacturer’s responsibility.

2. Unpacking

ADVICE

Carefully preserve the packaging of the APOS A8. It must be re-used whenever the

terminal is shipped.

According to the model, the following items are included in the APOS A8 box (including

optional accessories):

APOS A8 terminal

Power adapter

This user guide

A battery pack

CAUTION

The power adapter provided with your equipment is specially designed for ingenico APOS

A8 terminal. Do not use any other power supply. The use of a power supply with

apparently similar voltage/current characteristics may damage your terminal.

3. Appearance of APOS A8

1. Contactless landing zone, 2. LCD and touch screen, 3.Smart card reader,

4. Magnetic card reader, 5. Microphone, 6. Easy Loading Printer,

8. Power Key, 9. Volume Keys, 10. Front scanner, 11. LEDs for Contactless Card,

12. Charging LED, 13.Battery cover, 14. Headphone jack, 15. Micro USB connector

16. SIM card slot, 17. Micro SD slot, 18. Extended interface, 19. Buzzer,

20. Speaker 21. SAM cards slots, 22. Battery socket 23. Battery compartment 24. Flash

25. Rear camera

Operating conditions

Storage conditions

3.1 Keypad Function

The terminal has three physical keys in total, a power button and two volume keys. They

are placed at the upper right corner of the front casing.

4. Use of the terminal

ADVICE

Before using the terminal, always check if the roll of paper is present

4.1 Power on/Power off the terminal

To power on: Make sure the terminal battery is correctly installed and Press <Power>

button for about 1s until the display is turned up.

To power off: Press <Power> button for more than 2s until the display show the following

figure, select <Power off> then press it.

Weight

473g (including battery)

Dimension (L x W x H)

185mm x 86mm x 64mm

Electrical mains network

100-240VAC/50-60Hz

Ambient temperature

-10℃～50℃

Max relative humidity

10%～90%, Non-condensing

Storage temperature

-20℃～70℃

Max relative humidity

5%～90%, Non-condensing

If the battery is empty, the terminal automatically shuts off.

Abnormal power off:

When the device works abnormally, for example, it is crashed and no actions menu

popped out while pressing the power button, please long-press the power button for 6s,

the device will be automatically powered off.

Screen switch operation:

Short-press the power button for about 0.5s, the terminal display will be turned on or off.

4.2Reading cards

Magnetic stripe card

The card can be read bi-directionally, with the stripe facing

the terminal. Use a regular movement in order to ensure a

reliable card reading.

Smart card

Insert the card horizontally with the metal chip facing

upward and leave in position throughout the transaction.

Contactless card

Bring the card firmly up to the active zone. Keep the card

close to the reader during the transaction.

On the front LEDs are displayed to indicate transaction

processing.

4.3Installing Modules

4.3.1 SAM1/SAM2/SIM

CAUTION:

Switch off the terminal before opening the trapdoor.

The SAM/SIM connectors are located inside the terminal, in a closed compartment.

Turn the terminal and remove the trapdoor.

SAM1, SAM2 and SIM are identified by the engraved marks on the lower housing.

When introducing a SAM/SIM in its slot, be sure to put the cut corner as indicated on

the picture.

Close the trapdoor.

NOTICE

When using only one SAM card, it is recommended to insert SAM1 slot (bottom).

NOTICE

The appearance of the sockets of SIM card and SAM is same. Please do pay attention to

the SIM card socket position

4.3.2 Micro SD Memory Card

CAUTION:

Switch off the terminal before opening the trapdoor.

Micro SD connector is located inside the terminal, in a closed

compartment.

Turn the terminal and remove the trapdoor.

Micro SD are identified by the engraved marks on the lower

housing.

Push the cover backwards and open it. Insert Micro SD card and

then close the cover and pull forwards. Be sure to put the Micro

SD contacts downside and the cut corner as indicated on the

figure.

Close the trapdoor.

The terminal supports Micro SD up to 32GB.

4.4 Paper roll

4.4.1 Main characteristics of APOS A8 paper roll

4.4.2 Installing paper roll

Open the paper cover by lifting the catch located at the top of APOS A8 and pull the

cover to the rear of the terminal.

Insert the paper roll in the compartment following the directions shown on the

below picture.

Pull the paper up to the top of terminal, maintain the paper and close the cover

Press simultaneously on both upper corners of the paper flap until it clips into

position.

Paper roll characteristics

Precisions

Color

White

Width

58mm

Diameter

40mm

Length

About 18 meters

NOTICE

If you insert a new R40 paper roll, tear off the first length (one complete turn to avoid

printing on adhesive footprint).

4.5 Battery

4.5.1 Installing the battery

CAUTION:

Check that the terminal is not connected to the main electric network.

Turn your terminal and unclip the battery trapdoor by pushing the clips as shown

with the arrow on the picture.

Disengage the trapdoor.

Take the battery pack included in the box

Locate the battery pack connector beside the battery compartment

Plug the battery pack connector according to the connector locating system.

Place the battery pack in its compartment

Close the battery trapdoor.

4.5.2 Charging the battery

When does the battery need to be charged?

When used daily, the terminal recharges its battery each time the power adapter

is connected. Charging is automatic.

How can the battery be charged?

Using the power adapter

Connect the power adapter to the terminal micro USB type A connector located

on the left side of the terminal.

Connect the power adapter to the power supply mains network.

Check if the Red LED at the top of front is lighted. (It means battery charging)

4.5.3 Headphone Jack & Micro USB

There is a 3.5mm headphone jack and a Micro

USB A connector on the left side of the

terminal.

The connector manages Host and Slave

connections.

4.5.4 Usage of Front Scanner

The brightness of the mobile phone must be set to the brightest or not less than the

2/3 of the maximum brightness.

The screen of the mobile phone must be

toward to the front scanning head

above the terminal screen and then

keep it stationary.

The screen of the mobile phone must

parallel the front scanning head.

The vertical distance between the

screen of the mobile phone and the

front scanning head should be 10~ 30 cm;

and 20 cm would be the best.

The terminal will beep with a successful

scanning.

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