Ingenico UOB User manual

Quick Reference Guide –UOB DX Terminal

USB TYPE C Charging port

User Login

1

2

3

Select UOB from

the Home menu.

Terminal Access to

Sale/Void/Settlement/Detail

report/Summary report/Instalment

Swipe from left to right

‘Test Host’ to test for connection

Basic usage

The terminal has three physical

keys on the left side of the

terminal, a Power button and two

Volume keys.

There are three virtual keys at the

bottom of the screen. Menu,

Home and Back keys.

Quick Reference Guide –UOB DX Terminal

Changing of paper roll

Important contact information

Ingenico Technical Support

6380 0200

Merchant Service

63556850

24 HR Authorisation

62532122

For Technical Support, please provide your terminal

ID ready before calling the helpdesk

The terminal ID can be found at the back of the

terminal. Please refer to illustration on the right.

Quick Reference Guide –UOB DX Terminal

Sale Acceptance

1

2

3

Select “CREDIT SALE”

Key the amount and press √

Insert Card, Swipe Card or

Contactless Card

4

Print out receipt as shown above

Quick Reference Guide –UOB DX Terminal

TIP ADJUST

1

2

3

Select “TIP ADJUST”

Key in Tip Adjust Password and

press √

*Default password:0000

Key in Invoice number and press √

4

5

6

Check details and Select Confirm

Key in Correct TIP amount

Check details and Select Confirm

7

Print out receipt as shown above

Quick Reference Guide –UOB DX Terminal

VOID

1

2

3

Select “VOID”

Key in VOID Password and press √

*Default password:0000

Key in Invoice number and press √

4

5

Check details and Select Confirm

Print out receipt as shown above

Quick Reference Guide –UOB DX Terminal

INSTALMENT

1

2

3

Select “Instalment”

Select the correct month

Enter amount and press √

4

5

Customer to sign on screen and confirm

Print out receipt as shown above

Quick Reference Guide –UOB DX Terminal

SETTLEMENT

1

2

3

Select “Settlement”

Enter Settlement password and press √

*Default password:0000

Select Confirm

4

Print out receipt as shown above

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