IBM 2292 Owner's manual

Hardware

Maintenance

Manual

Ty pe s

2292,

2273,

6043,

6343,

6349,

6350,

6790,

6791,

6792,

6793,

6794,

6795,

6823,

6825



Hardware

Maintenance

Manual

Ty pe s

2292,

2273,

6043,

6343,

6349,

6350,

6790,

6791,

6792,

6793,

6794,

6795,

6823,

6825



Note:

Before

using

this

information

and

the

product

supports,

sure

read

the

general

information

under

“Notices”

page

221.

Second

Edition

(September

2004)

International

Business

Machines

Corporation

2004.

All

rights

reserved.

Government

Users

Restricted

Rights

–

Use,

duplication

disclosure

restricted

GSA

ADP

Schedule

Contract

with

IBM

Corp.

Contents

Chapter

About

this

manual

Important

Safety

Information

Chapter

General

checkout

Chapter

General

information

Identifying

your

computer

Small

desktop

model

computer

Desktop

model

computer

Microtower

model

computer

Features

Specifications

Physical

specifications

—

small

desktop

model

Physical

specifications

—

desktop

model

.10

Physical

specifications

—

microtower

model

.11

Available

options

.12

Chapter

Diagnostics

.13

Setup

Utility

program

.14

Product

Recovery

Program

.15

Diagnostics

.16

Diagnostics

program

download

.16

Navigating

through

the

diagnostics

programs

.16

Running

diagnostics

tests

.16

Test

selection

.16

Test

results

.17

Fixed

disk

advanced

test

(FDAT)

.17

Quick

and

Full

erase

hard

drive

.19

Viewing

the

test

log

.20

Chapter

External

connectors

.21

Locating

the

connectors

the

front

your

computer

.21

Small

desktop

models

.21

Desktop

models

.21

Microtower

models

.22

Locating

the

connectors

the

rear

your

computer

.23

Small

desktop

.23

Desktop

.24

Microtower

.25

Connector

descriptions

.25

Chapter

Replacing

FRUs

.27

small

desktop

models

.27

Locating

components

.27

Identifying

parts

the

system

board

.28

Removing

the

cover

.28

Replacing

the

microprocessor

.29

Replacing

the

power

supply

.30

Replacing

the

system

board

.30

Replacing

the

speaker

.32

Desktop

models

.32

Locating

components

.33

Identifying

parts

the

system

board

.33

Removing

the

cover

.34

Replacing

the

microprocessor

.35

Replacing

the

power

supply

.35

Replacing

the

system

board

.36

Replacing

the

fan

.37

Microtower

models

.37

Locating

components

.38

Identifying

parts

the

system

board

.39

Removing

the

cover

.39

Replacing

the

fan

.40

Removing

the

front

bezel

.41

Moving

the

power

supply

.41

Replacing

the

microprocessor

.42

Replacing

the

power

supply

.43

Replacing

the

system

board

.44

Replacing

the

hard

disk

drive

.44

Completing

the

FRU

replacement.

.45

Chapter

Symptom-to-FRU

index

.47

Hard

disk

drive

boot

error

.47

Power

Supply

Errors

.47

Diagnostic

error

codes

.49

Beep

symptoms

.67

No-beep

symptoms

.69

POST

error

codes

.70

Miscellaneous

error

messages

.85

Undetermined

problems

.87

Chapter

FRU

listing

.89

Small

Desktop

Model

.89

Desktop

Model

.112

Microtower

Model

. 142

Chapter

Additional

service

information

. 179

Security

features

. 179

Passwords

. 179

Vital

product

data

. 180

Management

Information

Format

(MIF)

. 180

Alert

LAN

. 181

BIOS

levels

. 181

Flash

update

procedures

. 181

Flash

from

Operating

System

(WinPhlash)

. 182

Flash

from

CD-ROM

ISO

image

. 182

Flash

recovery

boot

block

jumper

. 183

Power

management

. 185

Automatic

configuration

and

power

interface

(ACPI)

BIOS

. 185

Advanced

Power

Management

. 185

Automatic

Hardware

Power

Management

features

. 185

Setting

Automatic

Hardware

Power

Management

features

. 185

Automatic

Power-On

features

. 186

IBM

Corp.

2004

iii

Chapter

10.

service

information

. 187

Safety

information

. 187

General

safety

. 187

Electrical

safety

. 188

Safety

inspection

guide

. 189

Handling

electrostatic

discharge-sensitive

devices

. 190

Grounding

requirements

. 191

Safety

notices

(multi-lingual

translations)

. 191

Send

your

comments!

. 220

Problem

determination

tips

. 221

Notices

. 221

Trademarks

. 222

Hardware

Maintenance

Manual

Types

2292,

2273,

6043,

6343,

6349,

6350,

6790,

6791,

6792,

6793,

6794,

6795,

6823,

6825

Chapter

About

this

manual

This

manual

contains

service

and

reference

information

for

IBM

computers

This

manual

divided

into

product

service

sections

and

service

section,

follows:

The

product

service

sections

include

procedures

for

isolating

problems

FRU,

Symptom-to-FRU

Index,

additional

service

information

and

illustrated

parts

catalog.

The

service

section

includes

safety

notices

and

safety

information,

and

problem

determination

tips.

Note:

This

manual

intended

for

trained

servicers

who

are

familiar

with

IBM

Personal

Computer

products.

Use

this

manual

along

with

advanced

diagnostic

tests

troubleshoot

problems

effectively.

Before

servicing

IBM

product,

sure

review

the

“Safety

information”

page

187.

Important

Safety

Information

sure

read

all

caution

and

danger

statements

this

book

before

performing

any

the

instructions.

Prenez

connaissance

toutes

les

consignes

type

Attention

Danger

avant

procéder

aux

opérations

décrites

par

les

instructions.

Lesen

Sie

alle

Sicherheitshinweise,

bevor

Sie

eine

Anweisung

ausführen.

Accertarsi

leggere

tutti

gli

avvisi

attenzione

pericolo

prima

effettuare

qualsiasi

operazione.

Leia

todas

instruções

cuidado

perigo

antes

executar

qualquer

operação.

IBM

Corp.

2004

Lea

atentamente

todas

las

declaraciones

precaución

peligro

ante

llevar

cabo

cualquier

operación.

Hardware

Maintenance

Manual

Types

2292,

2273,

6043,

6343,

6349,

6350,

6790,

6791,

6792,

6793,

6794,

6795,

6823,

6825

Chapter

General

checkout

Use

this

general

checkout

procedure

for

computers

supported

this

Hardware

Maintenance

Manual.

Attention:

The

drives

the

computer

you

are

servicing

might

have

been

rearranged

the

drive

startup

sequence

changed.

extremely

careful

during

write

operations

such

copying,

saving

formatting.

Data

programs

can

overwritten

you

select

incorrect

drive.

Diagnostic

error

messages

appear

when

test

program

finds

problem

with

hardware

option.

For

the

test

programs

properly

determine

test

Passed,

Failed

Aborted,

the

test

programs

check

the

error-return

code

test

completion.

See

“Diagnostics”

page

16.

General

error

messages

appear

problem

conflict

found

application

program,

the

operating

system,

both.

For

explanation

these

messages,

refer

the

information

supplied

with

that

software

package.

Notes:

The

default

boot

for

this

computer

start

quiet

(no

beep

and

memory

count

and

checkpoint

code

display)

when

errors

are

detected

POST.

enable

beep

and

memory

count

and

checkpoint

code

display

when

successful

POST

occurs,

the

following:

Select

Start

Options

the

Configuration/Setup

Utility

program

(see

“Setup

Utility

program”

page

14.

Set

Power-On

Self-Test

Enhanced.

Before

replacing

any

FRUs,

ensure

that

the

latest

level

BIOS

installed

the

system.

down-level

BIOS

might

cause

false

errors

and

unnecessary

replacement

the

system

board.

For

information

how

determine

and

obtain

the

latest

level

BIOS,

see

“BIOS

levels”

page

181.

multiple

error

codes

are

displayed,

diagnose

the

first

error

code

displayed.

the

computer

hangs

with

POST

error,

Chapter

“Symptom-to-FRU

index,”

page

47.

the

computer

hangs

and

error

displayed,

“Undetermined

problems”

page

87.

installed

device

not

recognized

the

diagnostics

program,

that

device

might

defective.

001

Power-off

the

computer

and

all

external

devices.

Check

all

cables

and

power

cords.

Make

sure

the

system

board

seated

properly.

Set

all

display

controls

the

middle

position.

Power-on

all

external

devices.

Power-on

the

computer.

Check

for

the

following

response:

Readable

instructions

the

Main

Menu.

IBM

Corp.

2004

DID

YOU

RECEIVE

THE

CORRECT

RESPONSE?

NO,

continue

002.

YES,

proceed

003.

002

the

Power

Management

feature

enabled,

the

following:

Start

the

Configuration/Setup

Utility

program.

See

“Setup

Utility

program”

page

14.

Select

Power

Management

from

the

Configuration/Setup

Utility

program

menu.

Select

APM.

sure

APM

BIOS

Mode

set

Disabled.

not,

press

Left

Arrow

(})

Right

Arrow

(Æ)

change

the

setting.

Select

Automatic

Hardware

Power

Management.

Set

Automatic

Hardware

Power

Management

Disabled.

the

problem

persists,

continue

003.

003

Run

the

Diagnostic

programs.

necessary,

refer

“Diagnostics”

page

16.

you

receive

error,

replace

the

part

that

the

diagnostic

program

calls

out

″Symptom-to-FRU

Index″

page

Chapter

“Symptom-to-FRU

index,”

page

47.

the

test

stops

and

you

cannot

continue,

replace

the

last

device

tested.

Hardware

Maintenance

Manual

Types

2292,

2273,

6043,

6343,

6349,

6350,

6790,

6791,

6792,

6793,

6794,

6795,

6823,

6825

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