IBM 2179 Owner's manual

IBM

Personal

Computer

Ty pes

2179

and

6643

Hardware

Maintenance

Manual



IBM

Personal

Computer

Ty pes

2179

and

6643

Hardware

Maintenance

Manual



Note:

Before

using

this

information

and

the

product

supports,

sure

read

the

general

information

under

“Notices”

page

116.

Third

Edition

(July

2004)

INTERNATIONAL

BUSINESS

MACHINES

CORPORATION

PROVIDES

THIS

PUBLICATION

“AS

IS”

WITHOUT

WARRANTY

ANY

KIND,

EITHER

EXPRESS

IMPLIED,

INCLUDING,

BUT

NOT

LIMITED

TO,

THE

IMPLIED

WARRANTIES

MERCHANTABILITY

FITNESS

FOR

PARTICULAR

PURPOSE.

Some

states

not

allow

disclaimer

express

implied

warranties

certain

transactions,

therefore,

this

statement

may

not

apply

you.

This

publication

could

include

technical

inaccuracies

typographical

errors.

Changes

are

periodically

made

the

information

herein;

these

changes

will

incorporated

new

editions

the

publication.

IBM

may

make

improvements

and/or

changes

the

product(s)

and/or

the

program(s)

described

this

publication

any

time.

This

publication

was

developed

for

products

and

services

offered

the

United

States

America.

IBM

may

not

offer

the

products,

services,

features

discussed

this

document

other

countries,

and

the

information

subject

change

without

notice.

Consult

your

local

IBM

representative

for

information

the

products,

services,

and

features

available

your

area.

Requests

for

technical

information

about

IBM

products

should

made

your

IBM

reseller

IBM

marketing

representative.

International

Business

Machines

Corporation

2004.

All

rights

reserved.

Government

Users

Restricted

Rights

–

Use,

duplication

disclosure

restricted

GSA

ADP

Schedule

Contract

with

IBM

Corp.

About

this

manual

Important

safety

information

. iii

Online

support

.iv

This

manual

contains

service

and

reference

information

for

the

IBM

Personal

Computer,

Types

2179

and

6643.

This

manual

divided

into

product

service

sections,

type,

and

service

section

follows:

The

product

service

sections

include

procedures

for

isolating

problems

FRU,

Symptom-to-FRU

Index,

additional

service

information,

and

illustrated

parts

catalog.

The

service

section

includes

safety

notices

and

safety

information,

and

problem

determination

tips.

Attention:

This

manual

intended

for

trained

servicers

who

are

familiar

with

IBM

Personal

Computer

products.

Use

this

manual

along

with

advanced

diagnostic

tests

troubleshoot

problems

effectively.

Before

servicing

IBM

product,

sure

review

the

“Safety

notices

(multi-lingual

translations)”

page

and

“Safety

information”

page

102.

Important

safety

information

sure

read

all

caution

and

danger

statements

this

book

before

performing

any

the

instructions.

Leia

todas

instruções

cuidado

perigo

antes

executar

qualquer

operação.

IBM

Corp.

2004

iii

Prenez

connaissance

toutes

les

consignes

type

Attention

Danger

avant

procéder

aux

opérations

décrites

par

les

instructions.

Lesen

Sie

alle

Sicherheitshinweise,

bevor

Sie

eine

Anweisung

ausführen.

Accertarsi

leggere

tutti

gli

avvisi

attenzione

pericolo

prima

effettuare

qualsiasi

operazione.

Lea

atentamente

todas

las

declaraciones

precaución

peligro

ante

llevar

cabo

cualquier

operación.

Online

support

Use

the

World

Wide

Web

(WWW)

download

Diagnostic,

BIOS

Flash,

and

Device

Driver

files,

and

Documents.

The

Web

address

is:

http://www.ibm.com/support

Hardware

Maintenance

Manual

Contents

About

this

manual

. iii

Important

safety

information

. iii

Online

support

.iv

Chapter

General

checkout

General

Checkout

Module

test

and

hardware

configuration

report

Chapter

General

information

Features

Security

Specifications

Chapter

Diagnostics

Setup

Utility

program

Diagnostics

and

test

information

IBM

Enhanced

Diagnostics

program

download

Starting

the

IBM

Enhanced

Diagnostics

Program

Navigating

through

the

diagnostics

programs

Running

diagnostics

tests

Test

selection

IBM

Enhanced

Memory

Diagnostics

Alert-On

LAN

test

Asset

test

Test

results

Hard

file

Smart

test

Fixed

Disk

Optimized

Test

Quick

and

Full

erase

hard

drive

Iomega

Zip

drive

test

.10

Asset

EEPROM

backup

.10

Viewing

the

test

log

.10

Hard

disk

drive

boot

error

.11

When

use

the

Low-Level

Format

program

.12

Preparing

the

hard

disk

drive

for

use

.12

Chapter

FRU

replacements

.13

Moving

The

Computer

.13

System

board

layout

.14

CMOS

Clear

jumper

settings

.15

Processor

Speed

Settings

.15

System

Board

Memory

.15

Removing

DIMM

.15

Installing

DIMM

.16

Power

Supply

.16

20-pin

main

power

supply

connection

.16

Display

.17

Computer

exploded

view

(Types

2179

and

6643)

.18

Input/Output

connectors

.19

Controls

and

status

indicators

.20

Rear

bucket

housing

(rear

cover)

removal

.21

Upper

base

cover

and

base

cover

wing

removal

.22

Hard

disk

drive

removal

.23

Rear

EMC

cover

assembly

removal

.23

Diskette

drive/CD-ROM

drive/DVD

drive

removal

Removing

the

drives

from

the

drive

bracket

assembly

.24

Speaker

assembly

removal

.25

Battery

removal

and

installation

.25

Fan

removal

.26

Power

supply

removal

.26

Processor

removal

.28

System

board

removal

.29

Power

inverter

board

removal

.29

Chassis

assembly

removal

.31

Front

bezel

removal

.32

LCD

removal

.32

LCD

Receiver

card

removal

.33

Installing

the

Receiver

card

.34

Hinge

assembly

removal

.34

Chapter

Symptom-to-FRU

Index

.35

Beep

symptoms

.35

Hard

disk

drive

boot

error

.36

IBM

Enhanced

Diagnostic

error

codes

.37

POST

error

codes

.54

Undetermined

problems

.56

Chapter

Parts

listing

.57

System

Type

2179

.57

System

Type

6643

.61

Keyboards

.64

Keyboards

.65

Computer

power

cords

.66

Chapter

Additional

service

information

.69

Security

.69

Passwords

.69

Power-on

password

.69

Removing

power-on

password

.69

Administrator

password

.70

Administrator

password

control

.70

Operating

system

password

.70

Vital

product

data

.70

Alert

LAN

.70

Hard

disk

drive

jumper

settings

.70

IDE

hard

disk

drive

settings

.71

CD-ROM

drive/DVD

drive

jumper

settings

.71

BIOS

levels

.71

CMOS

Clear

Procedure

.72

Flash

(BIOS/VPD)

update

procedure

.72

Power

management

.73

Advanced

Configuration

and

Power

Interface

(ACPI)

BIOS

.73

Advanced

Power

Management

.73

Automatic

Hardware

Power

Management

features

IBM

Corp.

2004

Setting

Automatic

Hardware

Power

Management

features

.73

Automatic

Power-On

features

.74

Network

settings

.74

Flash

over

LAN

(update

POST/BIOS

over

network)

Wake

LAN

.75

Chapter

service

information

Safety

notices

(multi-lingual

translations)

.77

Safety

information

. 102

General

safety

. 102

Grounding

requirements

. 102

Electrical

safety

. 102

Handling

electrostatic

discharge-sensitive

devices

. 104

Safety

inspection

guide

. 104

Problem

determination

tips

. 106

File

updates

. 106

Adding

adapters

the

system

. 106

Software

considerations

. 107

BIOS

. 107

Drivers

. 107

Hardware

considerations

. 108

System

resource

conflicts

. 109

Miscellaneous

information

. 111

Acronyms,

Abbreviations,

and

Terms

. 111

Send

Your

Comments!

.114

Notices

.116

Trademarks

.117

Hardware

Maintenance

Manual

Chapter

General

checkout

General

Checkout

This

general

checkout

procedure

for

types

2179

and

6643

computers.

Attention:

The

drives

the

computer

you

are

servicing

might

have

been

rearranged

the

drive

startup

sequence

changed.

extremely

careful

during

write

operations

such

copying,

saving

formatting.

Data

programs

can

overwritten

you

select

incorrect

drive.

Diagnostic

error

messages

appear

when

test

program

finds

problem

with

hardware

option.

For

the

test

programs

properly

determine

test

Passed,

Failed

Aborted,

the

test

programs

check

the

error-return

code

test

completion.

See

“IBM

Enhanced

Diagnostics”

page

General

error

messages

appear

problem

conflict

found

application

program,

the

operating

system,

both.

For

explanation

these

messages,

refer

the

information

supplied

with

that

software

package.

Notes:

Use

Beep

codes

and

the

IBM

Enhanced

Diagnostics

diagnose

and

fix

problems.

Types

2179

and

6643

computers

default

come

quiet

(no

beep

and

memory

count

and

checkpoint

code

display)

when

errors

are

detected.

Before

replacing

any

FRUs,

ensure

that

the

latest

level

BIOS

installed

the

system.

down-level

BIOS

might

cause

false

errors

and

unnecessary

replacement

the

system

board.

For

information

how

determine

and

obtain

the

latest

level

BIOS,

see

“BIOS

levels”

page

71.

there

Beep

code,

“Beep

symptoms”

page

35.

multiple

error

codes

are

displayed,

diagnose

the

first

error

code

displayed.

the

computer

hangs

with

POST

error,

“POST

error

codes”

page

54.

the

computer

hangs

and

error

displayed,

“Undetermined

problems”

page

56.

installed

device

not

recognized

the

diagnostics

program,

that

device

might

defective.

001

Power-off

the

computer

and

all

external

devices.

Check

all

cables

and

power

cords.

Set

all

display

controls

the

middle

position.

Insert

the

IBM

Enhanced

Diagnostics

diskette

into

drive

the

into

the

drive.

Power-on

all

external

devices.

Power-on

the

computer.

Check

for

the

following

response:

One

two

beeps

(depending

the

diagnostics

version

level).

Readable

instructions

the

Main

Menu.

DID

YOU

RECEIVE

THE

CORRECT

RESPONSE?

IBM

Corp.

2004

NO,

continue

002.

YES,

proceed

003.

002

the

Power

Management

feature

enabled,

the

following:

Start

the

Configuration/Setup

Utility

program

(see

“Setup

Utility

program”

page

5.)

Select

Power

Management

from

the

Configuration/Setup

Utility

program

menu.

Select

APM.

sure

APM

BIOS

Mode

set

Disabled.

not,

press

Left

Arrow

(})

Right

Arrow

(Æ)

change

the

setting.

Select

Automatic

Hardware

Power

Management.

Set

Automatic

Hardware

Power

Management

Disabled.

“IBM

Enhanced

Diagnostics”

page

003

Run

the

IBM

Enhanced

Diagnostics

test.

necessary,

refer

“Diagnostics

and

test

information”

page

you

receive

error,

replace

the

part

that

the

diagnostic

program

calls

out

“IBM

Enhanced

Diagnostics”

page

the

test

stops

and

you

cannot

continue,

replace

the

last

device

tested.

the

LCD

display

has

problems

such

black

screen,

blinking

on-off,

the

screen

pallet

color

wrong,

“Display”

page

17.

Module

test

and

hardware

configuration

report

Depending

the

diagnostics

version

level

you

are

using,

the

installed

devices

the

computer

are

verified

one

two

ways:

the

start

the

diagnostic

tests,

the

Module

Test

displayed.

Normally,

all

installed

devices

the

computer

are

highlighted

the

menu.

the

start

the

diagnostic

tests,

the

main

appears.

From

this

menu,

select

System

Info

then

select

Hardware

Configuration

from

the

menu.

Normally,

all

installed

devices

the

computer

are

highlighted

this

report.

installed

device

not

recognized

the

diagnostics

program:

The

diagnostic

code

for

the

device

not

the

diagnostics

provided

with

that

device

The

missing

device

defective

requires

additional

diskette

service

manual.

unrecognizable

device

installed.

defective

device

causing

another

device

not

recognized.

The

SCSI

controller

failed

(on

the

system

board

SCSI

adapter).

Use

the

procedure

“Undetermined

problems”

page

find

the

problem.

device

missing

from

the

list,

replace

it.

this

does

not

correct

the

problem,

use

the

procedure

“Undetermined

problems”

page

56.

Hardware

Maintenance

Manual

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