HunterDouglas Sonnette User manual

Installation

•

Operation

•

Care

Sonnette

Cellular Roller Shades

PowerView

Gen 3 Automation

CONTENTS

their respective owners.

Questions?

Call Hunter Douglas Consumer Support at (800) 789-0331.

GETTING STARTED...................................................................................... 1

Product View....................................................................................................1

Tools and Fasteners Needed ...........................................................................2

INSTALLATION ............................................................................................. 3

Installation Overview.......................................................................................3

Step 1: Mount the Installation Brackets .........................................................3

Mount the Installation Brackets — Inside Mount..........................................4

Mount the Installation Brackets — Outside Mount .......................................5

STEP 2: Attach Rechargeable Battery Mount to Headrail (If Applicable)......8

STEP 3: Install the Shade ...............................................................................9

STEP 4: Connect the Power Source..............................................................10

Testing the Shade..........................................................................................16

OPERATION................................................................................................. 17

Operating the PowerView®App and Gen 3 Remote .....................................17

Resetting the Shade (If Necessary)...............................................................18

TROUBLESHOOTING ................................................................................. 19

CARE............................................................................................................. 27

Removing the Shade (If Necessary) ..............................................................27

Cleaning Procedures......................................................................................27

DECLARATIONS.......................................................................................... 29

CHILD SAFETY............................................................................................ 30

WARRANTY ................................................................................................ 31

GETTING STARTED

Product View

Installation

Brackets

End

Cap

Bottom Rail

End Cap

Headrail

18V Battery

Wand

Not Shown:

Rechargeable Battery Wand, Satellite Battery Pack,

C-Size Satellite Battery Wand, 18V DC Power Supply,

and XL Installation Brackets

Control

Button

GETTING STARTED

Thank you for purchasing Hunter Douglas Sonnette®Cellular Roller Shades with PowerView®

Gen 3 Automation. With proper installation, operation, and care, your new shades will provide

years of beauty and performance.

Please thoroughly review this instruction booklet and the enclosed packing list before

beginning the installation.

Tools and Fasteners Needed

■

⁄

" Hex, Flat blade, and Phillips screwdrivers

■ Level (laser level is recommended)

■ Measuring tape and pencil

■ Pliers

■ Power drill,

⁄

" drill bit, and

⁄

" hex driver

■ Scissors (heavy-duty)

In addition, you will need fasteners designed to work with your specific mounting surface(s).

■ #6 Hex Head Screws (Provided). Two 1

⁄

" screws are provided per installation bracket.

■ Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws

long enough for a secure attachment.

■ Speed Nuts and Screws (Provided). Extension brackets come with screws and

speed nuts.

■ Rechargeable Battery Wand Spacer Block Kit (Provided with headrail-mounted

rechargeable battery wand option for inside and outside mounts). Spacer block kit

includes two #8 2

⁄

" screws and two ½" spacer blocks (pictured) or two

⁄

" spacer blocks.

■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.

Speed Nut

and Screw

(Two Provided with

Each Extension Bracket)

#6 x 1

⁄

Hex Head Screw

(Provided)

Longer #6 Hex Head Screw

for Use with Spacer Blocks

(Not Provided)

Rechargeable Battery W

and

Spacer Block Kit

(Provided with Rechargeable

Battery Wand)

∕

INSTALLATION

Installation Overview

To install your shade, you will need to perform the following four steps:

STEP 1: Mount the Installation Brackets

STEP 2: Attach the Rechargeable Battery Mount to the Headrail, If Applicable

STEP 3: Install the Shade

STEP 4: Connect the Power Source

Step 1: Mount the Installation Brackets

■ Your order will include the correct number of installation

brackets for your shade width, as shown in the table.

NOTE: Shades with a headrail-mounted rechargeable

battery wand utilize XL brackets.

NOTE: Non-kickback shades 84" in width or length will utilize XL brackets. Kickback

shades that exceed 84" in width or 78" in height will use XL brackets. These larger shades

will require spacer blocks and XL brackets if using rechargeable batteries.

➤ Shade orders may also include spacer blocks or extension brackets, if they were

specified for added clearance.

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows

easily. To prepare for this important first step, review the mounting types and basic window

terminology illustrated below.

■ Refer to the appropriate page below based on your order:

➤ Inside Mount — page 4

➤ Outside Mount — page 5

Shade Width Brackets

15" – 36" 2

⁄

" – 79" 3

⁄

" – 96" 4

Outside Mount

Shades mounts

outside window

opening.

Inside Mount

Shades ﬁts within

window opening.

Collectively, the sill and

jambs are called the

“window casement.”

Molding

Head Jamb

Sill

Jamb Jamb

Installation Brackets For Added Clearance

Extension

Bracket

∕

" or

∕

Spacer Blocks

XL Bracket

INSTALLATION

Mount the Installation Brackets — Inside Mount

Prepare the Installation Brackets

■ Use pliers or heavy duty scissors to remove the top

tabs on the installation brackets.

NOTE: Save these tabs once removed. They may be

used as shims, if necessary.

Mount the Installation Brackets

■ Mark 2" to 3" from each jamb for bracket location.

➤ If more than two installation brackets came with your order, space additional bracket(s)

evenly between the two end brackets and mark their location. Allow a minimum

of 18" between the brackets on the motor end for the rechargeable battery

wand. Mount into wood whenever possible.

NOTE: Before the headrail is installed, the bracket levers need to be fully to the left, and

once the headrail is properly in place, levers automatically click to the right.

■ Center the brackets on your marks and mark the location of the screw holes.

➤ The depth required for fully recessed mounting will vary depending on the shade size

and power option. Refer to the chart below for depth.

■ Use a level to check that the

mounting surface is level. Shim

the brackets, if necessary (use the

top tab that was removed from the

brackets.)

■ Drill the screw holes using a

⁄

" drill bit.

CAUTION: Use drywall anchors when mounting into drywall.

Tab

Remove Tab

Back Cover Bracket

Bracket Lever

Space Evenly Space Evenly

2" to 3" 2" to 3"

Jamb Jamb

Top View

Minimum Mounting Depths Battery Wand

Headrail-Mounted

Rechargeable

Battery Wand

Standard Shades 1" 1

⁄

Oversized Shades 1" 1

⁄

Fully Recessed Standard Shades 3

⁄

" 4"

Fully Recessed Oversized Shades 3

⁄

" 4

⁄

Recessed

Depth

Nearest

Obstruction

Head Jamb

INSTALLATION

■ Attach the installation brackets using the screws provided.

IMPORTANT: Do not overtighten the screws. Check to

ensure the bracket lever can be moved easily side to side. If

not, loosen the screws in one-eighth turn increments until the

lever can be moved easily.

IMPORTANT: The front edges of the installation brackets

must be level and aligned to eachother.

Proceed to “STEP 2: Attach Rechargeable Battery Mount to Headrail (If

Applicable)” on page 8.

Mount the Installation Brackets — Outside Mount

Prepare the Installation Brackets

■ Use pliers or heavy duty scissors to remove the top

tabs on the installation brackets.

NOTE: Save these tabs once removed. They may be

used as shims, if necessary.

Mount the Installation Brackets

■ Center the headrail over the window opening at the desired height. Use a pencil to lightly

mark the mounting surface at each end of the headrail.

➤ Alternatively, measure the width of the headrail and use that width to mark the

headrail end points over the window opening.

■ Mark 2" to 3" from each end of theheadrail.

➤ If more than two installation brackets came with your order, space additional bracket(s)

evenly between the two end brackets and mark their location. Allow a minimum

of 18" between the brackets on the motor end for the rechargeable battery

wand. Mount into wood whenever possible.

NOTE: Before the headrail is installed, the bracket levers need to be fully to the left, and

once the headrail is properly in place, levers automatically click to the right.

■ Center the installation brackets or extension brackets on your marks and mark where to

drill the screw holes.

Tab

Remove Tab

Back Cover Bracket

Bracket Lever

Window Opening

Space Evenly Space Evenly

2" to 3" 2" to 3"

Headrail End Mark Headrail End Mark

INSTALLATION

➤ A minimum 1

⁄

" flat vertical surface isrequired for the installation brackets. Extension

brackets require 1

⁄

➤ The top of the installation brackets or extension brackets should be at the desired

height. The brackets should be level and aligned to each other.

CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not

mount brackets on curved molding.

■ Drill the screw holes using a

⁄

" drill bit.

CAUTION: Use drywall anchors

when mounting into drywall.

■ Attach the installation or extension

brackets using the screws provided.

IMPORTANT: The top of the

installation brackets or extension

brackets must be level with their

front edges aligned.

IMPORTANT: The minimum spacer blocks required for a headrail-mounted rechargeable

battery wand will vary depending on the shade size. Refer to the chart below for spacer

block quantity.

∕

"Extension

Bracket

∕

Rechargeable

Battery Wand

∕

Headrail-Mounted Rechargeable

Battery Wand

Spacer Block

Quantity

Spacer Block

Size

Standard Shades 1

⁄

XL Oversized Shades 1

⁄

INSTALLATION

■ If using spacer blocks, attach the spacer block(s) and

installation bracket to a flat vertical mounting

surface with #6screws long enough for a

secure installation.

NOTE: The spacer blocks for the rechargeable

battery wand come with #8 screws.

➤ The top of the spacer blocks should be at the

desired shade height.

IMPORTANT: Do not add more than 1

⁄

" of

clearance using spacer blocks.

IMPORTANT: The tops of the installation brackets must be level with the front

edges aligned.

CAUTION: Use drywall anchors when mounting into drywall.

■ If using extension brackets, attach an installation bracket to

the underside of each extension bracket using the speed nuts

and screws provided.

If you have a headrail-mounted rechargeable battery wand,

proceed to “STEP 2: Attach Rechargeable Battery Mount to Headrail (If

Applicable)” on page 8,

Otherwise proceed to “STEP 3: Install the Shade” on page 9.

∕

Maximum

Spacer

Blocks

Longer

Screw

Speed Nuts

Screws

INSTALLATION

STEP 2: Attach Rechargeable Battery Mount to Headrail (If

Applicable)

Install the Rechargeable Battery Clips

■ Insert the rechargeable battery clips into the back channel of the headrail.

IMPORTANT: Position the clips so that the rechargeable battery wand will be between

installation brackets.

Mount the Rechargeable Battery Mount into the Clips

■ From the back of the shade headrail, connect

the power cable from the motor side into the

socket on the rechargeable

battery mount.

■ Align the slots in the

battery mount with the

battery wand clips.

■ Push the battery mount

onto the battery wand clips

until it snaps into place.

Check to make sure the

battery mount is secure.

CAUTION: Be sure the cable does not become pinched by the battery wand clips during

installation. Damage or overheating of components could result.

NOTE: Do not install the rechargeable battery wand into the battery mount before

installing the shade. See “STEP 4: Connect the Power Source — Headrail-Mounted

Rechargeable Battery Wand” on page 10 for instructions on inserting the battery wand

into the battery mount.

Proceed to “STEP 3: Install the Shade” on page 9.

Front of

Headrail

Rechargeable

Battery Clip

Socket

Extension

Cable

Rechargeable

Battery

Mount

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