HunterDouglas Solera Soft Shades User manual

Solera

Soft Shades

PowerView

Gen 3 Automation

Installation •Operation •Care

CONTENTS

Questions?

Call Hunter Douglas Consumer Support at (800) 789-0331.

their respective owners.

GETTING STARTED...............................................................1

Product View..........................................................................1

Tools and Fasteners Needed .................................................2

INSTALLATION ......................................................................3

Installation Overview ............................................................3

STEP 1 — Install the Brackets ..............................................3

Mounting Types and Window Terminology...........................3

Mount the Installation Brackets — Inside Mount................4

Mount the Installation Brackets — Outside Mount .............6

STEP 2 — Install the Battery Wand (If Applicable) ..............8

STEP 3 — Install the Shade..................................................9

STEP 4 — Connect the Power Source ................................10

Testing the Shade ................................................................ 17

OPERATION..........................................................................18

Operating the PowerView®App and Gen 3 Remote........... 18

Resetting the Shade (If Necessary) ...................................20

TROUBLESHOOTING ..........................................................21

CARE......................................................................................27

Removing the Shade (If Necessary) ....................................27

Cleaning Procedures............................................................27

DECLARATIONS...................................................................28

CHILD SAFETY.....................................................................29

WARRANTY .........................................................................30

GETTING STARTED

Product View

Not Shown: Top-Down/Bottom-Up Shades and spacer blocks for an

outside mount with attached battery wand.

Installation

Brackets

Control

Button

GETTING STARTED

Thank you for purchasing Hunter Douglas Solera®Soft Shades with PowerView®Gen 3

Automation Lifting System. With proper installation, operation, and care, your new shades

will provide years of beauty and performance.

Please thoroughly review this instruction booklet and the enclosed packing list before

beginning the installation.

Tools and Fasteners Needed

■ Flat blade and Phillips screwdriver

■ Measuring tape and pencil

■ Level (laser level is recommended)

■ Power drill,

∕

" drill bit, and

∕

" hex driver

In addition, you will need fasteners designed to work with your speciﬁc mounting surface(s).

■ #6 x 1½" Hex Head Screws (Provided). Two 1½" screws are provided per installation

bracket.

■ Speed Nuts and Screws (Provided). If ordered, extension brackets come with speed nuts

and screws.

■ Drywall Anchor (Not Provided). Use drywall anchors when mounting into drywall.

■ #6 x 2" Hex Head Screws (Provided). If using spacer blocks, two 2" screws are

provided per installation bracket.

#6 x 1½"

Hex Head Screw Speed Nut and Screw

(Provided With Each

Extension Bracket)

#6 x 2" Hex Head Screw

for Use with Spacer Blocks

INSTALLATION

Installation Overview

To install your shade, you will need to perform the following four easy steps:

STEP 1: Install the Brackets

STEP 2: Install the Battery Wand (If Applicable)

STEP 3: Install the Shade

STEP 4: Connect the Power Source

STEP 1 — Install the Brackets

■ Your order will include installation brackets specific

to your shade. The number of installation brackets required

varies with headrail width, as shown in the table.

IMPORTANT: A

⁄

" spacer block (provided) is required for

outside mount shades using the battery wand clip.

A 1" (provided) spacer block is required for outside mount

shades using the rechargeable battery wand.

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows

easily. To prepare for this important ﬁrst step, review the mounting types and basic window

terminology illustrated below.

■ Refer to the appropriate page below based on your order:

➤ Inside Mount — page 4

➤ Outside Mount — page 6

Shade

Width

Brackets

Required

15" – 30" 2

⁄

" – 54" 3

⁄

" – 78" 4

⁄

" – 102" 5

102

⁄

" – 126" 6

126

⁄

" – 135" 7

Spacer

Block

Installation

Bracket

Outside Mount

Shade mounts outside

window opening.

Inside Mount

Shade ﬁts within

window opening.

Collectively, the sill and

jambs are called the

“window casement.”

Molding

Head Jamb

Sill

Jamb Jamb

INSTALLATION

Mount the Installation Brackets — Inside Mount

■ Mark 2" in from each jamb.

➤ If more than two installation brackets came with your order, space additional bracket(s)

evenly between the two end brackets and mark their location. Mount into wood

whenever possible.

➤ With shades using a battery wand, there must be a minimum of 15½" between

brackets at the motor end.

➤ With shades using two battery wands, there must be a minimum of 18" between

brackets at the motor end.

■ Center the brackets on your marks, then mark each of the screw holes.

➤ For fully recessed and minimum mounting depth based on your order options, see the

illustration on the next page.

IMPORTANT: The front edges of the installation brackets must be level and aligned.

2" 2"Space EvenlySpace Evenly

Jamb Jamb

Jamb

Motor

End

Jamb

Space Evenly

2" 2"

Space Evenly

Shades with Attached Battery Wand(s) (Top View)

Min. of 15½" for a Battery Wand

or 18" for Two Battery Wands

on the Motor End

Power Supply

Inside (IB) Mount

Minimum Mounting Depth Minimum Casement Depth,

Fully Recessed

Battery Wand 1½" 3

⁄

Satellite Battery Pack or

18V DC Power Supply

⁄

" 2½"

Headrail-Mounted

Rechargeable Battery Wand 1

⁄

" 3½"

Bracket

Window Casement

Window

Battery Wand

Bracket

Window Casement

Window

2½" Minimum Inside Mount 3

⁄

" Fully Recessed Mount

2½"

Bracket

Battery Wand

Wall

2½" Fully Recessed Mount

Window Casement

Bracket

Window Casement

Window

With Attached Battery Wand

Satellite Battery Pack or 18V DC Power Supply

Window

⁄

" Needed for Rear Clearance

⁄

"Min Inside Mount

⁄

2½"

INSTALLATION

Mount the Installation Brackets — Inside Mount

■ Mark 2" in from each jamb.

➤ If more than two installation brackets came with your order, space additional bracket(s)

evenly between the two end brackets and mark their location. Mount into wood

whenever possible.

➤ With shades using a battery wand, there must be a minimum of 15½" between

brackets at the motor end.

➤ With shades using two battery wands, there must be a minimum of 18" between

brackets at the motor end.

■ Center the brackets on your marks, then mark each of the screw holes.

➤ For fully recessed and minimum mounting depth based on your order options, see the

illustration on the next page.

IMPORTANT: The front edges of the installation brackets must be level and aligned.

2" 2"Space EvenlySpace Evenly

Jamb Jamb

Jamb

Motor

End

Jamb

Space Evenly

2" 2"

Space Evenly

Shades with Attached Battery Wand(s) (Top View)

Min. of 15½" for a Battery Wand

or 18" for Two Battery Wands

on the Motor End

Power Supply

Inside (IB) Mount

Minimum Mounting Depth Minimum Casement Depth,

Fully Recessed

Battery Wand 1½" 3

⁄

Satellite Battery Pack or

18V DC Power Supply

⁄

" 2½"

Headrail-Mounted

Rechargeable Battery Wand 1

⁄

" 3½"

Bracket

Window Casement

Window

Battery Wand

Bracket

Window Casement

Window

2½" Minimum Inside Mount 3

⁄

" Fully Recessed Mount

2½"

Bracket

Battery Wand

Wall

2½" Fully Recessed Mount

Window Casement

Bracket

Window Casement

Window

With Attached Battery Wand

Satellite Battery Pack or 18V DC Power Supply

Window

⁄

" Needed for Rear Clearance

⁄

"Min Inside Mount

⁄

2½"

INSTALLATION

■ Drill the screw holes using a 3/32" drill bit.

■ Attach the installation brackets using the screws provided.

➤ Check that the mounting surface is level and the brackets are aligned. If mounting to a

heavily textured surface, shim the brackets, if needed.

IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are

not provided.

Proceed to “STEP 2 — Install the Battery Wand (If Applicable)” on page 8.

Mount the Installation Brackets — Outside Mount

The standard shade has an attached battery wand requiring a spacer block to be used with

the installation bracket, as illustrated on the next page. 18V DC Power Supply or satellite

battery pack will not require a spacer block.

■ Center the headrail over the window opening at the desired height. Use a pencil to lightly

mark each end of the headrail.

➤ Alternatively, measure the width of the headrail and use that width to mark the

headrail end points over the window opening.

■ Mark 2" in from each end of the headrail.

➤ If more than two installation brackets came with your order, space additional bracket(s)

evenly between the two end brackets and mark their location. Mount into wood

whenever possible.

➤ With shades using a battery wand, there must be a minimum of 15½" between

brackets at the motor end.

➤ With shades using two battery wands, there must be a minimum of 18" between

brackets at the motor end.

Headrail End Marks

Window Opening

2" 2"

Space Evenly

Min. of 15½" for a Battery Wand

or 18" for Two Battery Wands

on the Motor End

INSTALLATION

■ Center the brackets on your marks and mark the screw holes.

➤ A minimum of 1

⁄

" flat

vertical surface is required to

mount the brackets.

➤ For shades with attached

battery wand clip, place a

spacer block behind each

installation bracket to allow

for the extra space needed for

these components.

➤ The top of the installation brackets should be at the desired shade height.

IMPORTANT: The brackets should be level and aligned.

■ Extension brackets provide up to 1½" of clearance.

If used, center the brackets on your marks and

mark the screw holes

■ Drill the screw holes using a

∕

" drill bit.

CAUTION: Use drywall anchors when mounting into drywall.

Drywall anchors are not provided.

■ Attach the installation/extension brackets using the

screws provided.

CAUTION: The rear of the installation brackets must

be flush against a flat mounting surface. Do not mount

installation brackets oncurved molding.

■ When using extension brackets, attach the installation

brackets using the screws andspeed nuts provided.

IMPORTANT: For shades with attached battery wand,

leave at least

⁄

" for the battery wand and 1" for the

rechargeable battery wand between the wall side of the

extension bracket and the back of the installation bracket.

Proceed to “STEP 2 — Install the Battery Wand (If Applicable)” on page 8.

Installation

Bracket

Spacer

Block

Headrail

End Mark

Extension

Bracket

5⁄8"

Minimum Required

for Attached

Battery Wand

INSTALLATION

STEP 2 — Install the Battery Wand (If Applicable)

Battery Wand Clip (If Applicable)

NOTE: Refer to this section only if a battery wand clip was included with the shade.

■ Attach the battery wand clip to the headrail.

IMPORTANT: Position the clip so that

the battery wand will be between

installation brackets.

■ Hook the battery wand clip onto the

back channel ofthe headrail.

■ Rotate the clip down until it snaps

into place.

CAUTION: Be sure the power cable

does not become pinched by the brackets or headrail during installation; damage or

overheating of components couldresult.

CAUTION: Do not connect the battery wand to the power cable prior to installing

the shade.

Headrail-Mounted Rechargeable Battery Wand

■ Position first clip at 6

⁄

"from the shade

end with the motor cable.

■ Hold the battery mount up to the first headrail clip. Mount second clip based on the slots

in battery mount.

Battery Wand Clip

Battery

and Clip Headrail

6¾"

Place the Second

Clip Aligned with

the Battery Mount

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