HPE ProLiant DL20 Gen10 User manual

HPE ProLiant DL20 Gen10 Server User GuideHPE ProLiant DL20 Gen10 Server User Guide

Part Number: 30-5C1DC581-005

Published: August 2021

Edition: 5

HPE ProLiant DL20 Gen10 Server User GuideHPE ProLiant DL20 Gen10 Server User Guide

AbstractAbstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels,

and are familiar with the weight and stability precautions for rack installations.

Part Number: 30-5C1DC581-005

Published: August 2021

Edition: 5

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed

to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. or its subsidiaries in the United States and other countries.

VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. and its subsidiaries in the United States and

other jurisdictions.

All third-party marks are property of their respective owners.

® ® ®

® ®

™ ®

Table of contentsTable of contents
Component identification
1 Front panel components
1.1 Serial number/iLO information pull tab
2 Front panel LEDs and buttons
2.1 Server UID LED
2.2 UID button functionality
2.3 Front panel LED power fault codes
3 Rear panel components
4 Rear panel LEDs
5 System board components
5.1 System maintenance switch descriptions
5.2 DIMM slot locations
5.3 DIMM label identification
5.4 PCIe riser slot definitions
6 Drive LED definitions
6.1 Low-profile LFF drive LED definitions
6.2 Smart Carrier (SC) drive LED definitions
7 Drive bay numbering
8 Fan bay numbering
9 Fan mode behavior
Operations
1 Power up the server
2 Power down the server
3 Remove the front bezel
4 Extend the server from the rack
5 Remove the server from the rack
6 Install the server into the rack
7 Remove the access panel
8 Install the access panel
9 Remove the riser cage
10 Install the riser cage
Setup
1 Initial server installation
1.1 HPE Installation Service
1.2 Setting up the server
2 Operational requirements
2.1 Space and airflow requirements
2.2 Temperature requirements
2.3 Power requirements
2.4 Electrical grounding requirements
3 Rack warnings and cautions
4 Server warnings and cautions

5 Electrostatic discharge
6 POST screen options
Hardware options installation
1 Introduction
2 Rack rail option
2.1 Installing the rack rail option
2.2 Installing the rack rail hook-and-loop strap
3 Installing the front bezel option
4 Drive options
4.1 Drive installation guidelines
4.2 Drive support information
4.3 Installing an LFF non-hot-plug drive
4.4 Installing an LFF hot-plug drive
4.5 Installing an SFF hot-plug drive
5 Power supply options
5.1 Hot-plug power supply calculations
5.2 Power supply warnings and cautions
5.3 Installing a redundant AC power supply
5.4 Installing a hot-plug DC power supply
6 Optical drive option
6.1 Installing an optical drive in an LFF chassis
6.2 Installing an optical drive in an SFF chassis
7 Installing the two-bay SFF drive cage option
8 Memory options
8.1 DIMM population information
8.2 Installing a DIMM
9 M.2 SSD/dedicated iLO/serial port enablement option
9.1 M.2 SSD/dedicated iLO/serial port enablement option components
9.2 M.2 SSD standoffs in the system board
9.3 Installing the M.2 SSD/dedicated iLO/serial port enablement board
9.4 Installing the serial port cable
9.5 Enabling the dedicated iLO management module
10 M.2 SSD option
10.1 Installing the M.2 NVMe SSD on the system board
10.2 Installing an M.2 NVMe SSD on the M.2 SSD/dedicated iLO/serial port enablement board
11 M.2 SATA SSD enablement option
11.1 Installing an M.2 SATA SSD
12 Storage controller options
12.1 Installing a modular Smart Array controller option (type-a, AROC)
12.2 Installing a Smart Array standup storage controller
12.3 Configuring an HPE Smart Array Gen10 controller
13 Energy pack option
13.1 HPE Smart Storage Battery
13.2 Installing an energy pack

14 Expansion card options
14.1 PCIe expansion slot population rules
14.2 Installing an expansion board
15 Installing the FlexibleLOM adapter
16 Transceiver option
16.1 Transceiver warnings and cautions
16.2 Installing a transceiver
17 Chassis intrusion detection switch option
17.1 Installing the chassis intrusion detection switch
18 HPE Trusted Platform Module 2.0 Gen10 option
18.1 Overview
18.2 HPE Trusted Platform Module 2.0 guidelines
18.3 Installing and enabling the HPE TPM 2.0 Gen10 option
18.3.1 Installing the Trusted Platform Module board
18.3.1.1 Preparing the server for installation
18.3.1.2 Installing the TPM board and cover
18.3.1.3 Preparing the server for operation
18.3.2 Enabling the Trusted Platform Module
18.3.2.1 Enabling the Trusted Platform Module as TPM 2.0
18.3.2.2 Enabling the Trusted Platform Module as TPM 1.2
18.3.3 Retaining the BitLocker recovery key/password
Cabling
1 Cabling guidelines
2 Storage cabling
2.1 Non-hot-plug drive cabling
2.2 Hot-plug drive cabling
2.2.1 Two-bay LFF hot-plug drive cabling
2.2.2 Four bay SFF hot-plug drive cabling
2.2.3 4+2 bay SFF hot-plug drive cabling
2.3 M.2 SATA SSD cabling
3 Energy pack cabling
4 Controller backup power cabling
5 Optical drive cabling
6 Fan cabling
7 Chassis intrusion detection switch cabling
8 Serial port cabling
9 Power supply cabling
Software and configuration utilities
1 Server mode
2 Product QuickSpecs
3 Active Health System Viewer
3.1 Active Health System
3.1.1 Active Health System data collection
3.1.2 Active Health System Log

4 HPE iLO 5
4.1 iLO Federation
4.2 iLO Service Port
4.3 iLO RESTful API
4.4 RESTful Interface Tool
4.5 iLO Amplifier Pack
5 Integrated Management Log
6 Intelligent Provisioning
6.1 Intelligent Provisioning operation
7 Management security
8 Scripting Toolkit for Windows and Linux
9 UEFI System Utilities
9.1 Selecting the boot mode
9.2 Secure Boot
9.3 Launching the Embedded UEFI Shell
10 HPE Smart Storage Administrator
11 HPE InfoSight for servers
12 USB support
12.1 External USB functionality
13 Redundant ROM support
13.1 Safety and security benefits
14 Keeping the system current
14.1 Updating firmware or system ROM
14.1.1 Service Pack for ProLiant
14.1.1.1 Introduction to Smart Update Manager
14.1.1.2 Integrated Smart Update Tools
14.1.2 Updating firmware from the System Utilities
14.1.3 Updating the firmware from the UEFI Embedded Shell
14.1.4 Online Flash components
14.2 Drivers
14.3 Software and firmware
14.4 Operating system version support
14.5 HPE Pointnext Portfolio
14.6 Proactive notifications
Troubleshooting
1 NMI functionality
2 Troubleshooting resources
System battery replacement
1 System battery information
2 Removing and replacing the system battery
Safety, warranty, and regulatory information
1 Regulatory information
1.1 Notices for Eurasian Economic Union
1.2 Turkey RoHS material content declaration

1.3 Ukraine RoHS material content declaration
1.4 GS Gloss declaration
2 Warranty information
Specifications
1 Environmental specifications
2 Mechanical specifications
3 Power supply specifications
3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency)
3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency)
3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
3.4 HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply
Websites
Support and other resources
1 Accessing Hewlett Packard Enterprise Support
2 ClearCARE technical support
3 Accessing updates
4 Customer self repair
5 Remote support
6 Documentation feedback

Component identificationComponent identification

Component identification 8

Front panel componentsFront panel components

Two-bay LFF non-hot-plug drive modelTwo-bay LFF non-hot-plug drive model

ItemItem DescriptionDescription

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 LFF non-hot-plug drive cage

Two-bay LFF hot-plug drive modelTwo-bay LFF hot-plug drive model

ItemItem DescriptionDescription

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 LFF hot-plug drives

Four-bay SFF hot-plug drive modelFour-bay SFF hot-plug drive model

Front panel components 9

ItemItem DescriptionDescription

1 Media bay

2 Serial number/iLO information pull tab

3 iLO Service Port

4 USB 3.0 port

5 SFF hot-plug drives

The media drive bay supports an optical drive or a two-bay SFF drive cage.

Six-bay SFF hot-plug drive modelSix-bay SFF hot-plug drive model

ItemItem DescriptionDescription

1 Serial number/iLO information pull tab

2 iLO Service Port

3 USB 3.0 port

4 SFF hot-plug drives

Front panel components 10

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