HPE ProLiant DL20 Gen10 Plus User manual

HPE ProLiant DL20 Gen10 Plus Server User GuideHPE ProLiant DL20 Gen10 Plus Server User Guide

Part Number: 30-D3180B96-002

Published: May 2022

Edition: 2

HPE ProLiant DL20 Gen10 Plus ServerHPE ProLiant DL20 Gen10 Plus Server User Guide User Guide

AbstractAbstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy

levels, and are familiar with the weight and stability precautions for rack installations.

Part Number: 30-D3180B96-002

Published: May 2022

Edition: 2

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are

licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

Intel , Intel Virtual RAID on CPU (Intel VROC) and Xeon are trademarks of Intel Corporation or its subsidiaries.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.

All third-party marks are property of their respective owners.

Revision historyRevision history

Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes

30-D3180B96-002 May 2022 2

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Table of contentsTable of contents
Component identification
1 Front panel components
1.1 iLO Service Port
2 Front panel LEDs and buttons
2.1 Server UID LED
2.2 Using the UID button to view the Server Health Summary
2.3 Front panel LED power fault codes
3 Rear panel components
4 Rear panel LEDs
5 System board components
5.1 System maintenance switch descriptions
5.2 DIMM slot location
5.3 DIMM label identification
6 Drive bay numbering
7 HPE Basic Drive LED definitions
8 PCIe4 slot description
9 Riser board components
10 M.2 SSD pass-through card components
11 HPE NS204i-p NVMe OS Boot Device components
12 HPE NS204i-p NVMe OS Boot Device LED definitions
13 Fan numbering
14 Fan mode behavior
15 Trusted Platform Module 2.0
15.1 Trusted Platform Module 2.0 guidelines
15.2 BitLocker recovery key/password retention guidelines
Operations
1 Remove the front bezel
2 Power up the server
3 Power down the server
4 Remove the server from the rack
5 Remove the access panel
6 Remove the processor air baffle
7 Install the processor air baffle
8 Remove the riser cage
9 Install the riser cage
10 Install the access panel
11 Install the server into the rack
Setup
1 Initial system installation
1.1 HPE Installation Service
1.2 Setting up the server
2 Operational requirements
2.1 Space and airflow requirements

2.1 Space and airflow requirements
2.2 Temperature requirements
2.3 Power requirements
2.4 Electrical grounding requirements
3 Rack warnings and cautions
4 Server warnings and cautions
5 Electrostatic discharge
Hardware options installation
1 Hardware option installation guidelines
2 Rack rail option
2.1 Installing the rack rail option
2.2 Installing the server into the rack
2.3 Installing the rack rail hook-and-loop strap
3 Installing the front bezel option
4 Power supply options
4.1 Hot-plug power supply calculations
4.2 Power supply warnings and cautions
4.3 DC power supply warnings and cautions
4.4 Installing an AC power supply
4.5 Installing a DC power supply
5 Transceiver option
5.1 Transceiver warnings and cautions
5.2 Installing a transceiver
6 Drive options
6.1 Drive installation guidelines
6.2 Installing a non-hot-plug LFF SATA drive
6.3 Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive
7 Installing the two-bay SFF drive cage option
8 Optical drive option
8.1 Installing an optical drive in the LFF drive chassis
8.2 Installing an optical drive in the SFF drive chassis
9 Memory option
9.1 DIMM population information
9.2 DIMM installation guidelines
9.3 Installing a DIMM
10 PCIe riser option
10.1 Installing a riser option
11 Storage controller options
11.1 Preparing the server for storage controller installation
11.2 Installing a type-a modular controller option
11.3 Installing a type-p plug-in controller option
11.4 Storage controller guides
12 Energy pack options
12.1 HPE Smart Storage Battery

12.2 Energy pack specifications
12.3 Installing an energy pack
13 Expansion card options
13.1 PCIe expansion option population rules
13.2 Installing an expansion card
14 M.2 SSD options
14.1 Installing the HPE NS204i-p NVMe OS Boot Device option
14.2 Installing the M.2 SATA SSD enablement option
14.3 Installing the M.2 SSD pass-through card option
15 Chassis intrusion detection switch option
15.1 Installing the chassis intrusion detection switch
16 Serial port option
16.1 Installing the serial port option
17 Internal USB device option
17.1 Installing an internal USB device
Cabling
1 Cabling guidelines
2 Internal cabling management
3 Storage cabling
3.1 2 LFF non-hot-plug drive cabling
3.2 2 LFF hot-plug drive cabling
3.3 4 SFF hot-plug drive cabling
3.4 4 + 2 SFF hot-plug drive cabling
3.5 4 + 2 SFF hot-plug drive with tri-mode controller cabling
3.6 Energy pack cabling
3.7 Storage controller backup power cabling
4 Optical drive cabling
5 M.2 SATA SSD add-in card cabling
6 M.2 SSD pass-through card cabling
7 Fan cabling
8 Chassis intrusion detection switch cabling
9 Serial port cabling
10 Power supply cabling
Configuration and diagnostic utilities
Troubleshooting
1 NMI functionality
2 Troubleshooting resources
System battery replacement
1 System battery information
2 Removing and replacing the system battery
Safety, warranty, and regulatory information
1 Regulatory information
1.1 Notices for Eurasian Economic Union
1.2 Turkey RoHS material content declaration

1.3 Ukraine RoHS material content declaration
2 Warranty information
Specifications
1 Environmental specifications
2 Mechanical specifications
3 Power supply specifications
3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency)
3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency)
3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency)
3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
Websites
Support and other resources
1 Accessing Hewlett Packard Enterprise Support
2 Accessing updates
3 Customer self repair
4 Remote support
5 Documentation feedback

Component identificationComponent identification

This chapter describes the external and internal server features and components.

Component identification 7

Front panel componentsFront panel components

LFF non-hot-plug drive modelLFF non-hot-plug drive model

ItemItem DescriptionDescription

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO service port

4 USB 3.2 Gen1 port

5 2 LFF non-hot-plug drive cage

The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag

label. The other side shows the default iLO account information.

The 2 LFF non-hot-plug drive cage supports SATA drives.

LFF hot-plug drive modelLFF hot-plug drive model

ItemItem DescriptionDescription

1 Optical drive (optional)

2 Serial number/iLO information pull tab

3 iLO service port

4 USB 3.2 Gen1 port

5 2 LFF hot-plug drives

The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag

label. The other side shows the default iLO account information.

The 2 LFF drive bays support SAS or SATA hot-plug drives.

SFF hot-plug drive modelSFF hot-plug drive model

Front panel components 8

ItemItem DescriptionDescription

1 Media bay

2 2 SFF hot-plug drive cage (optional)

3 Optical drive (optional)

4 Serial number/iLO information pull tab

5 iLO service port

6 USB 3.2 Gen1 port

7 4 SFF hot-plug drives

The media bay supports the optical drive cage or the 2 SFF drive cage option.

The 2 SFF drive cage supports SAS, SATA, or U.3 NVMe drives.

The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag

label. The other side shows the default iLO account information.

The 4 SFF drive bays support SAS or SATA drives.

Front panel components 9

iLOiLO Service Port Service Port

The Service Port is a USB port with the label iLOiLO on supported servers and compute modules.

To find out if your server or compute module supports this feature, see the server specifications document at the following website:

https://www.hpe.com/info/qshttps://www.hpe.com/info/qs.

When you have physical access to a server, you can use the Service Port to do the following:

Download the Active Health System Log to a supported USB flash drive.

When you use this feature, the connected USB flash drive is not accessible by the host operating system.

Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following:

iLO web interface

Remote console

iLO RESTful API

CLI

Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter (part number Q7Y55A).

When you use the iLO Service Port:

Actions are logged in the iLO event log.

The server UID flashes to indicate the Service Port status.

You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.

You cannot use the Service Port to boot any device within the server, or the server itself.

You cannot access the server by connecting to the Service Port.

You cannot access the connected device from the server.

For more information about the iLO Service Port, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-https://www.hpe.com/support/ilo-

docsdocs.