HP rp7400 User manual
1
Review the Sales Order
Customer sales order information is available through the Support
Connect system and through the WWOMS (World-Wide Order
Management System). Carefully review the sales order information to
assess:
• the number of integrated systems ordered
• the number of peripheral cabinets ordered
• the number and type of PDUs
• special configuration requirements
•deliverydates
2
3
Plan the Site Visit
After a careful review of the sales order, a Hewlett-Packard Site
Preparation Specialist will make arrangements for a preliminary on-site
meeting. The purpose of this meeting will be to discuss the site planning
and preparation needs including electrical, mechanical, and physical
system requirements.
Ideally, this meeting should be scheduled at least 60 days prior to the
solution delivery date for the equipment (see Develop the Schedule). If
that is not feasible, it should be planned for the earliest possible date.
Key contact information for both the Hewlett-Packard Site Preparation
Specialist and the customer should be recorded and kept for reference:
The Hewlett-Packard Site Preparation Specialist and the customer
contact should discuss and agree as to any other participants included in
Table 1
Customer information
Name: Phone No:
Street: City
or
Town:
State or Province: Country
Zip or postal code:
Primary customer contact: Phone No.:
Secondary customer contact: Phone No.:
Traffic coordinator: Phone No.:
Hewlett-Packard information
Sales representative Order No:
Representative making survey Date:
Scheduled delivery date
4
the Site Planning Team (see Review Customer Responsibilities).
5
Visit the Site
During the preliminary site visit, it is important that the
Hewlett-Packard Site Preparation Specialist and the customer
representative accomplish the following major tasks:
6
7
Verify system complicity with regulatory
standards
The following checklist should be filled out during the preliminary site
visit to ensure regulatory standards are met and that any site
deficiencies are identified:
Table 2
Computer room
No. Area or condition Yes No
1. Is there a copy of the completed floor plan?
2. Is there adequate space for maintenance needs?
3. Is access to the site or computer room restricted?
4. Is the computer room structurally complete?
5. Is a raised floor installed?
6. Is the raised floor adequate for equipment loading?
7. Are there channels or cutouts for cable routing?
8. Is there a remote console telephone line available with an RJ11
jack?
9. Are telephone lines for remote support available?
10. Are customer supplied peripheral cables available?
12. Is a lift tool available if required?
Power and lighting
No. Area or condition Yes No
13. Are lighting levels adequate for maintenance?
14. Are there ac outlets available for servicing needs?
8
15. Does the input voltage correspond to equipment specifications?
16 Does the input frequency correspond to equipment
specifications?
17. Are lightning arrestors installed?
18. Is power conditioning equipment installed?
No. Area or condition Yes No
19. Is there a dedicated branch circuit for equipment?
20. Is the dedicated branch circuit less than 250 feet (72.5 meters)?
21. Are the input circuit breakers adequate for equipment loads?
Safety
No. Area or condition Yes No
22. Is there an emergency power shut-off switch?
23. Is there a telephone available for emergency purposes?
24. Is there a fire protection system in the computer room?
25. Is antistatic flooring installed?
26. Are there any equipment servicing hazards?
27. Are the proper tools and installation equipment available?
Cooling
No. Area or condition Yes No
28. Can cooling be maintained between 54°and 86°F
(20°and 30°C)?
29. Can temperature changes be held to less than 10°C per hour?
30. Can humidity level be maintained between 40% and 60%?
31. Are air conditioning filters installed?
Table 2
9
Storage
No. Area or condition Yes No
32. Are cabinets available for tape and disc media?
33. Is shelving available for documentation?
Training
No. Area or condition Yes No
33. Are personnel enrolled in the System Administrator’s Course?
34. Is on-site training needed?
Table 2
10
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