HP D7171A - NetServer - LPr User manual

Contents

HP NetServer LXrPro8 Error Messages

HP NetServer LXrPro8 Beep Codes

HP NetServer LXr Pro8 Error

Messages

200 Failure Fixed Disk

Since the system does not support IDE drives, this error should

never be seen on this system.

210 Stuck Key

One of the keys on the keyboard is stuck. This error code will be

displayed if the user was pressing one of the keys during system

boot.

Action You Can Take

1. Restart the system and check if the error goes away.

2. If the error does not go away, replace the keyboard with a

PS/2 compatible keyboard.

211 Keyboard Error

This error will be displayed every time the system is rebooted

and there is a problem with the keyboard.

Actions You Can Take

1. Check if the keyboard LEDs blink when the system power

is turned on and the system goes through the Power On

Self Test (POST).

2. If the LEDs do not blink, check if the keyboard is

connected in the correct keyboard port and repeat Step 1.

3. If the problem still persists, replace the keyboard and

repeat Step 1.

4. If the problem persists, call your HP service representative

for further assistance.>

212 Keyboard Controller Failed

If this error is displayed on the monitor, the 8042 keyboard

controller on the system board failed its self-test and is not

working.

Actions You Can Take

1. Retry the test by switching the system power off and on.

2. If the problem persists, the keyboard controller on the

system board is not working properly or has failed. Call

your HP service representative for further assistance.

213 Keyboard locked -- unlock key switch

This error should not occur, as the HP NetServer LXr Pro8 has no

keyboard lock switch.

220 Monitor type does not match CMOS -- run Setup

This error may not occur on the HP NetServer LXr Pro8, as the

system supports standard VGA with additional higher resolutions.

230 System RAM failed at offset: xxxx

This error will occur if the system RAM test failed during the

diagnostic mode memory test.

Actions You Can Take:

Replace the DIMM that is reported as failed.

231 Shadow RAM failed at offset: xxxx

This error will occur if the shadow RAM fails the test. Shadow

RAM is a portion of the memory which is used to improve the

system performance during access to the option ROMs.

Actions You Can Take

If the error persists, replace the DIMM that failed.

232 Extended RAM failed at offset: xxxx

This error will occur if the RAM test above 1M of memory failed.

Actions You Can Take

If the error persists, replace the DIMM that failed.

250 System battery is dead -- replace and run Setup

If this error is displayed, the system's real time clock chip may

not be working correctly.

Actions You Can Take

1. Enter the system SETUP menuby pressing the F2 key

during POST.

2. Set the system date and time, save the changes, and exit

Setup.

If the error persists, the RTC on the system board is faulty. Call

your HP service representative for further assistance.

251 System CMOS checksum is bad -- Default

configuration used

If this error is displayed, the system configuration is corrupt and

a default configuration has been used.

Actions You Can Take

Enter the SETUP menu by pressing the F2 key during POST.

1. Set the system configuration to your needs. Save the new

configuration, and exit SETUP.

2. If the problem persists, the RTC on the system board is

not working. Call your HP Service Representative for

further assistance. (This error will occur when the

user flashes a new BIOS into the system, as the

CMOS area is cleared by the flash utility. Follow the

above instructions to fix CMOS checksum.)

260 System timer error

Testing of the system timer during POST failed.

Actions You Can Take

Reboot the system and see if the error persists. If the error

occurs again, the system board must be replaced. Call your HP

service representative for further assistance.

270 Real time clock error

This error will occur if the RTC chip on the system board is not

working.

Actions You Can Take

Reboot the system and see if the error persists. If the error

persists, the system board must be replaced. Call your HP service

representative for further assistance.

271 Check date and time settings

The server has lost its date and time settings.(This error will

occur when the BIOS is flashed using the flash update

utility in the Navigator CD-ROM.)

Actions You Can Take

1. Enter the system SETUP menu by pressing the F2 key

during POST.

2. Set the system date and time, save the changes, and exit

Setup.

If the system loses its date and time frequently, the RTC may not

be working correctly. The system board may have a problem. Call

your HP service representative for further assistance.

280 Previous boot incomplete -- default configuration

used.

This error will be displayed if the system was rebooted midway

through POST, when the BIOS was updating the CMOS and

NVRAM data in the system.

Actions You Can Take

Enter the SETUP menu by pressing the F2 key during the POST,

and fix the system configuration.

281 Memory size found by POST different from EISA CMOS

This error will occur if new memory is added to the system.

Actions You Can Take

Enter the SETUP menuby pressing the F2 key during the POST,

and fix the system configuration.

2B0h Floppy drive A error

This error will be displayed if the floppy drive A failed the POST

test.

Actions You Can Take

1. Check if power is connected to the floppy drive.

2. Check if the floppy drive's cables are connected correctly.

3. Reboot the system and check if this error goes away.

4. If the error persists, replace the floppy drive.

5. If the error still persists, the floppy drive controller on the

system board may not be working. Replace the system

board.

2B1h Floppy drive B error

This error will be displayed if the floppy drive B failed the POST

test.

Actions You Can Tak

1. Check if power is connected to the floppy drive.

2. Check if the floppy drive's cables are connected correctly.

3. Reboot the system and check if this error goes away.

4. If the error persists, replace the floppy drive.

5. If the error still persists, the floppy drive controller on the

system board may not be working. Replace the system

board.

2D0h System cache error -- cache disabled

This error will occur if the system processor L1/L2 caches failed

cache test during POST.

Actions You Can Take

1. Reboot the system and see if the error persists. If the

error does not repeat, then this could be a soft error.

If the error does repeat, one of the system processors

may be bad, and may need replacement. If you have

additional CPU boards available for this system, replace

one CPU board at a time and see if the error goes away.

Call your HP service representative for further assistance

2B2h Incorrect Drive A type -- run SETUP

This error will be displayed if floppy diskette drive A does not fit

the drive type specified in the Setup menu.

Actions You Can Take

1. Enter the SETUP menu by pressing the F2 key during

POST.

2. Select the correct floppy diskette type. Save the new

configuration, and exit SETUP. The system reboots, and

this error should go away.

3. If the error persists, replace the floppy drive.

2B3h Incorrect Drive B type -- run SETUP

This error will be displayed if the floppy diskette drive installed in

the system does not fit the drive type specified in the Setup

menu.

Actions You Can Take

1. Enter the SETUP menu by pressing the F2 key during

POST.

2. Select the correct floppy diskette type. Save the new

configuration, and exit SETUP. The system reboots, and

this error should go away.

3. If the error persists, replace the floppy drive.

2F0 CPU ID:xx

This error will occur if there is a CPU failure in the system. The

number in the error message indicates the processor that failed.

Actions You Can Take

1. Reboot the system to check if this error is a soft error. If

the error is a soft error, it will go away.

2. If the error does not go away, replace the indicated

processor. Reboot again and see if the error goes away.

Call your HP service representative for further assistance.

2F4 EISA CMOS not writable

This error will occur if the CMOS writes fail. If the error persists,

replace the system board. Call your HP service representative for

further assistance.

2F5 DMA test failed

This error will occur if the system board DMA test fails. If this test

fails, the system board floppy will not work correctly. If the error

persists, the system board may need to be replaced. Call your HP

service representative for further assistance.

2F6 Software NMI failed

This error will occur if the system tried to generate a software

NMI by writing to the register to generate an NMI. Since the HP

NetServer LXr Pro8 does not support EISA, this error should not

happen. Even if this error does occur, it should not affect system

operation.

2F7 Fail-safe timer NMI failed

This error will occur if the EISA fail-safe timer failed to generate

an NMI. Since the HP NetServer LXr Pro8 does not support EISA,

this error should not happen. Even if this error does occur, it

should not affect system operation.

HP NetServer LXr Pro8 Beep

Codes

If the POST Routines cannot display messages on the monitor

when an error occurs before the video display is initialized,

generally the BIOS POST error message usually displays on the

HP NetServer's message display (located on the control panel). In

a few cases, the server emits a series of beeps. The beep codes

are defined in the table below.

Beep

Code Post Routine Description I/O port

80H

1-2-2-3 BIOS ROM checksum 16

1-3-1-1 Test DRAM refresh 20

1-3-1-3 Test 8742 Keyboard Controller 22

1-3-4-1 RAM failure on address line xxxx 2C

1-3-4-3 RAM failure on data bits xxxx of low byte

of memory bus 2E

1-4-1-1 RAM failure on data bits xxxx of high

byte of memory bus 30

2-1-2-3 Check ROM copyright notice 46

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