HP Mv2120 - Media Vault Network Drive User manual

HP Media Vault

Version January 17, 2008

The information contained herein is subject to change without notice. The only warranties for

HP products and services are set forth in the express warranty statements accompanying such

products and services. Nothing herein should be construed as constituting an additional

warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this

document may be photocopied, reproduced, or translated to another language without the

prior written consent of HP.

Hewlett-Packard Company

P. O. B ox 4010

Cupertino, CA 95015-4010 USA

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

HP supports lawful use of technology and does not endorse or encourage the use of its

products for purposed other than those permitted by copyright law.

The information in this document is subject to change without notice.

Contents

Chapter 1: Installing

Before Starting 1

HP Media Vault Location 2

Network Requirements 2

Supported Operating Systems 3

Wireless Support 4

Connecting the HP Media Vault 5

Powering on 5

Checking the HP Media Vault Status 6

Updating Your Firewall’s Trusted Program List 7

Installing the Software 8

Installing the Software on Additional Network Computers 13

Installing Two or More HP Media Vaults 14

Getting to Know the HP Media Vault 14

Shutting Down and Restarting 18

Chapter 2: Configuring System Settings

Viewing System Information 21

Viewing the Alert Log 23

Viewing System Settings 24

Editing System Settings 26

Changing the Date and Time 27

Changing Firmware Update Options 29

What do you want to do next? 31

Chapter 3: Photo Webshare

Before You Begin 33

Logging on to HP Photo Webshare 34

Versionii

Webshare Home Page 35

Managing Webshare User Accounts 36

About the Types of Webshare User Accounts 36

Managing Visitors 37

Managing Groups 41

Creating an Album to Share 43

Naming your Album 43

Adding Photos to Your Album 44

Sharing an album 47

Notifying Visitors by Email 48

Viewing and Saving Photos 49

Viewing photos 49

Saving Photos 51

Presenting Slideshows 52

Changing a Visitor’s Password 52

Frequently Asked Questions 53

Chapter 4: Managing Users

Creating a User 55

Editing a User 56

Changing a User’s Folder Privileges 57

Deleting a User 59

Changing a Password 59

Viewing User Information 60

Enabling Remote Access 60

Chapter 5: Managing Shared Folders

Viewing Shared Folders 61

Creating a Shared folder 63

Editing a Shared Folder 65

Deleting a Shared Folder 67

Enhance Security on your Shared Folders 68

iii

Chapter 6: Organizing and Browsing Folders

Organizing Folders 71

Mapping Drive Letters to Shared Folders 73

Browsing Folders 75

Transferring Files from Computer to Computer 78

Connecting to the Media Vault from a Linux System 83

Connecting to the Media Vault from a Macintosh 86

Chapter 7: Networking

Viewing Network Settings 87

Editing Network Settings 89

Securing Your Media Vault from Intruders 91

Chapter 8: Streaming Media

Before You Begin Media Streaming 94

Streaming Media to your Entertainment Center 94

Enabling Media Streaming for a Folder 95

Disabling Media Streaming for a Folder 96

Resetting Media Streaming 97

UPnP A/V Streaming 97

Setting up iTunes on the Media Vault and the computer 98

Chapter 9: Remote Access

Enabling Remote Access 99

Creating a Personal Web Address 100

Setting up your Router 103

Testing Remote Access 106

Renewing Your Personal Domain 107

Accessing Your Media Vault Remotely 108

Browsing Files Remotely 109

Chapter 10: Managing Storage Space

Viewing Disk Settings 113

Adding an Internal Hard Drive 116

Versioniv

Removing an Internal Hard Drive 122

Creating Mirrored Disks 126

Adding and Removing an External USB Device 128

Formatting an External USB Device 129

Replacing the system drive 130

Removing the system drive 131

Re-installing the new system drive 133

Chapter 11: Back up and Restore

Backing up Important Files on this Computer 137

Backing up an Entire Hard Drive (on HP Media Vault Pro models

only) 142

Restoring a Drive Backup (on HP Media Vault Pro models only) 146

Backing up the HP Media Vault to a USB Device 150

Backing up Files and Folders to an Online Service 151

Chapter 12: Troubleshooting

HP Media Vault Troubleshooting tips 153

Your network cannot find the HP Media Vault 153

You receive Microsoft Vista permission messages 155

Restoring a Mirrored Volume 155

Power-on indicator is off 156

What to do if the HP Media Vault is unresponsive 156

Why is the hard drive light-bar purple? 157

Why is the hard drive light-bar red? 157

Why does my HP Media Vault shut down by itself? 158

Computer Recovery (this option is only available on the HP Media

Vault Pro) 158

Router 158

My HP Media Vault loses its router settings 159

What are the minimum browser requirement needed by the online

User's Guide? 161

Network connection troubleshooting tips 163

Network connection issues 163

No available port on network router 167

Why did URL not work? 167

You receive firewall blocking messages 167

You prefer to set static IP Addresses 168

Webshare troubleshooting tips 169

Why can’t I share my album? 170

How to add photos from your photos shared folder to your

Webshare. 170

Unable to upload images. 171

How do you make Webshare work in the home? 171

Why am I getting a certificate error? 171

Upload Photos requires ActiveX control to be loaded? 172

Clicking on photo Webshare on Control Center Does Not

Open. 172

Webshare administrator cannot delete Visitor account. 172

Visitor can create a photo album and add pictures but the album

doesn't display. 172

Visitor cannot download pictures and sees a message telling them that

they cannot download pictures. 172

Visitor cannot add pictures and sees a message telling them that they

can't add pictures. 172

Visitor has created an album (or albums) and wants to delete the

album but cannot. 172

Visitor has changed their password, now they can't log into

Webshare. 173

Selecting URL from address field in web browser loads “page that

opens cannot be closed without closing the entire

application”. 173

Webshare user is unable to log out of Webshare. 173

Trouble uploading large files to Webshare. 173

Clicking on Photo Webshare on Control Center causes command

error. 173

Browser cannot display the page when accessing through URL. 173

iTunes troubleshooting tips 174

iTunes aggregator does not appear to be working. 174

Song selection from the server is not updating with new

additions. 174

Podcasts not showing in playlist. 175

Versionvi

Email Troubleshooting tips 175

Why do I need email address for visitors and Home Server

users? 175

Why do I need to set-up Webshare notifications? 175

File doesn't appear. 175

Emailed link not opening. 175

Email is not received. 176

Media Streaming Troubleshooting tips 176

You’re unable to stream media to your entertainment center 176

Why can I play and stream DRM content on my home computer but I

can not stream it from my HP Media Vault? 177

If your DMA does not display your files are found by the DMA. 178

If some of your files (e.g., files newly copied to the server) are not

found by the DMA. 178

Chapter 13: Product Information

Product Specifications 179

Regulatory Statements 183

Limited Warranty and Technical Support Statement 185

Chapter 14: Feedback about this Guide

1-1

1Installing

What’s in this chapter

»Before Starting

»Connecting the HP Media Vault

»Powering on

»Checking the HP Media Vault Status

»Updating Your Firewall’s Trusted Program List

»Installing the Software

»Installing the Software on Additional Network Computers

»Installing Two or More HP Media Vaults

»Getting to Know the HP Media Vault

»Shutting Down and Restarting

The HP Media Vault stores and protects your digital content such as photos,

music, videos, and documents. The Media Vault connects to your Local Area

Network (LAN) so that this information can be shared by everyone on your

network.

This chapter walks you through connecting the Media Vault to your network

and powering it on. Once the Media Vault is connected, install the software

on each network computer so it can access information on the Media Vault.

Before Starting

Important information about locating and using the HP Media Vault.

•HP Media Vault Location

•Network Requirements

•Supported Operating Systems

•Wireless Support

•Additional Software

Version1-2

HP Media Vault Location

Find a suitable place to locate the HP Media Vault before installing the

software on your computers. The location you choose must have either an

available wired network connection to your broadband router or a switch

connected to your broadband router.

The Media Vault also requires adequate ventilation to ensure it does not get

too hot:

•Do not locate the Media Vault in an unventilated space.

•Make sure that the Media Vault’s front and back panels are not blocked.

•Check that the location of the Media Vault is not too hot. Maximum

environmental temperature for operating the Media Vault is 40° C

(104 ° F) .

Network Requirements

To successfully use the HP Media Vault, your network should meet the

following requirements:

Table 1: Network Requirements

Requirement Recommended

Media Vault connection 10 Mbps to 1000 Mbps (Gigabit Ethernet)

wired connection

Network computers One or more computers running a

supported operating system with a wired or

wireless network connection. For a list of

supported operating systems, see

Supported Operating Systems on

page 1-3.

Internet connection Broadband connection, such as DSL or

cable, required for remote access

functionality.

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