HP Workstation x1100 User manual

getting started guide

hp workstation x1100

Manufacturing Part Number: A7868-90001

Edition E1201

legal notices

The information contained in this document is subject to change

without notice.

Hewlett-Packard makes no warranty of any kind with regard to this

material, including, but not limited to, the implied warranties of

merchantability and ﬁtness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for

incidental or consequential damages in connection with the furnishing,

performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its

software on equipment that is not furnished by Hewlett-Packard.

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HEWLETT-PACKARD COMPANY

3000 Hanover Street

Palo Alto, California 94304 U.S.A.

printing history

The manual printing date and part number indicate its current edition.

The printing date will change when a new edition is printed. Minor

changes may be made at reprint without changing the printing date. The

manual part number will change when extensive changes are made.

Printed manual updates may be issued between editions to correct errors

or document product changes. Manuals that are published on the HP

Support website (www.hp.com/workstations/support) are updated

often, please visit this website periodically for the most recent versions.

To ensure that you receive the updated or new editions, you should also

subscribe to the appropriate HP product support service. See your HP

Sales Representative for details.

First Edition: December 2001

Printing Division:

Hewlett-Packard Co.

Technical Computer Division

3404 E. Harmony Rd.

Fort Collins, CO 80525

Printed in the U.S.A.

Contents

1. setting up and using your workstation

setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . .16

installation tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

connecting your keyboard and mouse . . . . . . . . . . . . . . . . . . . . . . . . . .18

setting the line voltage switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

selecting a monitor for your workstation . . . . . . . . . . . . . . . . . . . . . . . . .21

component overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

removing and replacing the cover and front bezel. . . . . . . . . . . . . . . . . .24

removing the workstation cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

replacing the cover and front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

removing and replacing workstation components . . . . . . . . . . . . . . . . . .28

starting and stopping your workstation. . . . . . . . . . . . . . . . . . . . . . . . . .29

starting your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

initializing your software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

creating an emergency repair disk . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

stopping your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

viewing your workstation conﬁguration. . . . . . . . . . . . . . . . . . . . . . . . . .31

conﬁguring your workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

starting the hp setup program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

advanced menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

boot menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

power menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

setting passwords in the hp setup program. . . . . . . . . . . . . . . . . . . . . . .34

Contents

to set a password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . . 36

working in comfort and safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

preparing your work environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

your work posture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

additional ergonomic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2. troubleshooting your workstation

screen is blank because the system failed to boot . . . . . . . . . . . . . . . . . 42

solving hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

troubleshooting tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

if you lose the key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

need more help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

pre-boot diagnostics audio signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

if you miss the beep code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

hp Diagtools hardware diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

obtaining e-Diagtools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

starting e-Diagtools from the utility partition

on your hard drive51

starting e-Diagtools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . 51

running hp e-Diagtools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

producing a support ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

hp recovery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

what functions are available?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

before performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

performing a full recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . .56

A. warranty and regulatory information

regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

hp hardware warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

three year limited hardware warranty . . . . . . . . . . . . . . . . . . . . . . . . .62

limitation of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

limitation of liability and remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . .63

obtaining on-site warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

customer responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

obtaining parts warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

hp telephone support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

hp software limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Contents

preface

important warnings

avoiding electrical shocks

WARNING To avoid electrical shock, do not open the power supply. There

are no user-serviceable parts inside.

To avoid electrical shock and harm to your eyes by laser light, do

not open the laser module. The laser module should be serviced

by service personnel only. Do not attempt to make any

adjustment to the laser unit. Refer to the label on the CD-ROM

for power requirements and wavelength. This product is a class I

laser product.

removing and replacing the cover

WARNING For your safety, never remove the Workstation cover without

ﬁrst disconnecting the power cord from the power outlet and

removing any connection to a telecommunications network. If a

Power Protection Device is ﬁtted to your Workstation, you must

shut down your computer using its on/off switch, then remove

the power cord before removing the Workstation’s cover. Remove

the Power Protection Device cables before any servicing

operation. Always replace the cover before switching the

Workstation on again.

safety information

WARNING There is a danger of explosion if the battery is incorrectly

installed. For your safety, never attempt to recharge,

disassemble, or burn an old battery. Replace the battery with the

same or equivalent type, as recommended by the manufacturer.

The battery in this Workstation is a lithium battery that does not

contain any heavy metals. However, to protect the environment,

do not dispose of batteries in household waste. Return used

batteries either to the shop from which you bought them, to the

dealer from whom you purchased your Workstation, or to HP so

that they can either be recycled or disposed of in the correct

way. Returned batteries will be accepted free of charge.

if you have a modem

WARNING Do not attempt to connect this product to the phone line during

a lightning storm. Never install telephone jacks in wet locations

unless the telephone line has been disconnected at the network

interface. Never touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the network

interface. Use caution when installing or modifying telephone

lines. Avoid using a telephone (other than a cordless type)

during an lightning storm. There may be a risk from lightning.

Never touch or remove the communications board without ﬁrst

removing the connection to the telephone network.

Use minimum Nº 26 AWG wire for telephone cable.

WARNING Some parts inside the computer may be hot, wait approximately

three to ﬁve minutes for them to cool down before touching

them.

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