HP t630 Thin Client User manual
Troubleshooting Guide
HP t630 Thin Client
© Copyright 2016 HP Development Company,
L.P.
Windows is a registered trademark or trademark
of Microsoft Corporation in the United States
and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: July 2016
Document Part Number: 839089-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/support,
and select your country. Select Find your
product, and then follow the on-screen
instructions.
Software terms
By installing, copying, downloading, or otherwise
using any software product preinstalled on this
computer, you agree to be bound by the terms
of the HP End User License Agreement (EULA). If
you do not accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a full
refund subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
About this book
WARNING! Text set o in this manner indicates that failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set o in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set o in this manner provides important supplemental information.
iii
iv About this book
Table of contents
1 Product features ....................................................................................................................................................................................... 1
Front panel components ......................................................................................................................................................... 2
Rear panel components .......................................................................................................................................................... 3
Serial number location ............................................................................................................................................................. 4
2 Setup ........................................................................................................................................................................................................... 5
Warnings and cautions ............................................................................................................................................................ 5
Attaching the stand .................................................................................................................................................................. 6
Adjusting the stand .............................................................................................................................................. 6
Installing the stand .............................................................................................................................................. 6
Connecting the AC power cord ............................................................................................................................................... 8
Securing the thin client ............................................................................................................................................................ 9
Routine thin client care ............................................................................................................................................................ 9
3 Hardware changes ................................................................................................................................................................................. 10
Warnings and cautions .......................................................................................................................................................... 10
Removing and replacing the access panel ......................................................................................................................... 10
Removing the access panel ............................................................................................................................. 10
Replacing the access panel .............................................................................................................................. 12
Locating internal components ............................................................................................................................................. 13
Replacing an M.2 storage module ....................................................................................................................................... 14
Removing and replacing the battery .................................................................................................................................. 16
Installing an internal USB ash drive .................................................................................................................................. 18
Upgrading system memory .................................................................................................................................................. 19
Installing a memory module ............................................................................................................................ 19
Appendix A Computer Setup (F10) Utility, BIOS Settings .................................................................................................................... 21
Computer Setup (F10) Utilities ............................................................................................................................................ 21
Using Computer Setup (F10) Utilities ............................................................................................................. 21
Computer Setup—File ...................................................................................................................................... 23
Computer Setup—Storage .............................................................................................................................. 24
Computer Setup—Security .............................................................................................................................. 25
Computer Setup—Power ................................................................................................................................. 26
Computer Setup—Advanced ........................................................................................................................... 27
Changing BIOS Settings from the HP BIOS Congure Utility (HPBCU) ........................................................................... 28
v
Appendix B Diagnostics and troubleshooting ....................................................................................................................................... 30
LEDs ......................................................................................................................................................................................... 30
Wake-on LAN .......................................................................................................................................................................... 31
Power-On Sequence .............................................................................................................................................................. 31
Resetting the Setup and Power-on passwords ................................................................................................................ 32
Power-on diagnostic tests .................................................................................................................................................... 32
Interpreting POST diagnostic front panel LEDs and audible codes ............................................................................... 33
POST numeric codes and text messages ........................................................................................................................... 35
Troubleshooting ..................................................................................................................................................................... 37
Basic troubleshooting ....................................................................................................................................... 37
Diskless (No-Flash) unit troubleshooting ...................................................................................................... 38
Conguring a PXE server ...................................................................................................................................................... 39
Appendix C Using HP ThinUpdate to restore the image ...................................................................................................................... 40
Appendix D Device management ............................................................................................................................................................ 41
Appendix E System BIOS .......................................................................................................................................................................... 42
Updating or restoring a BIOS ................................................................................................................................................ 42
Appendix F Using HP PC Hardware Diagnostics (UEFI) ........................................................................................................................ 44
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................................................................... 44
Appendix G Power cord set requirements ............................................................................................................................................. 46
General requirements ........................................................................................................................................................... 46
Japanese power cord requirements ................................................................................................................................... 46
Country-specic requirements ............................................................................................................................................ 47
Appendix H Statement of Volatility ......................................................................................................................................................... 48
Appendix I Specications .......................................................................................................................................................................... 50
Index ............................................................................................................................................................................................................. 51
vi
1 Product features
This guide describes the features of the thin client. For more information about the hardware and software
installed on this thin client, go to http://www.hp.com/go/quickspecs and search for this thin client.
Various options are available for your thin client. For more information about some of the available options, go
to the HP website at http://www.hp.com and search for your specic thin client.
1
Front panel components
For more information, go to http://www.hp.com/go/quickspecs and search for your specic thin client to nd the
QuickSpecs.
Item Component Item Component
1 Headset jack 4 Flash drive activity LED
2 USB 3.0 ports (2) 5 Power button
3 USB 2.0 ports (2)
2 Chapter 1 Product features
Rear panel components
For more information, go to http://www.hp.com/go/quickspecs/ and search for your specic thin client to nd the
QuickSpecs.
Item Component Item Component
1 RJ-45 (network) jack 7 Audio-out (headphone)/Audio-in (microphone) combo
jack
2 PS/2 keyboard port 8 Optional port. If used, may provide dual coaxial cable
connectors for external antenna, SC ber NIC connector,
LC ber NIC connector, serial port, or VGA port (shown)
3 PS/2 mouse port 9 Retractable AC power cord retention hook
4 Serial port 10 Power connector
5 Dual-mode DisplayPort 1.2 ports (2) 11 Rear I/O panel latch
6 USB 2.0 ports (2) 12 Cable lock slot
Rear panel components 3
Serial number location
Every thin client includes a unique serial number located as shown in the following illustration. Have this number
available when contacting HP customer service for assistance.
4 Chapter 1 Product features
Table of contents
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