HP E-PC c10/s10 Service manual

administrator’s

guide

HP image library

www.hp.com/go/support

Notice

The information contained in this document is subject to change without notice. Hewlett-

Packard makes no warranty of any kind with regard to this material, including, but not limited

to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-

Packard shall not be liable for errors contained herein or for incidental or consequential

damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are

reserved. No part of this document may be photocopied, reproduced, or translated to another

language without the prior written consent of Hewlett-Packard Company.

AdobeTM and AcrobatTM are trademarks of Adobe Systems Incorporated.

Other brand and product names may be registered trademarks or trademarks of their

respective holders.

Hewlett-Packard France

Hewlett-Packard FranceHewlett-Packard France

Hewlett-Packard France

Business Desktop Division

38053 Grenoble Cedex 9

France

iii

This Manual

This manual is intended for MIS (Management Information Services),

IT (Information Technology), or system administrator personnel. A

good knowledge of Microsoft operating systems as well as software

deployment tools is required. You must have administrator privileges.

This manual provides guidelines for using the HP Image Library, which

is part of the HP PC Image Engineer.

What is the Image Library?

The Image Library is a CD-ROM that contains drivers and HP utilities

for HP PCs. The Image Library CD-ROM is the topic of this guide. This

CD-ROM is referred to as the full ‘Administrator Version’ of the Image

Library, to differentiate it from the Image Library & Diagnostics

System CD-ROM (described briefly on page v). The Image Library CD-

ROM is intended for MIS, IT, or system administration personnel.

The drivers and utilities are packaged to enable you to perform

automatic installations on local PCs and also to update a server so that

you can perform remote installations using your own deployment or

maintenance solution or Microsoft SMS 2.0.

The Image Library can be useful during much of the PC’s lifecycle, for

instance:

•During qualification of a disk image

•For maintenance tasks, for example, using Microsoft SMS to perform

driver updates on remote PCs.

HP PC Image Engineer Products

The Image Library (Administrator version) is one part of HP PC Image

Engineer solutions. The HP PC Image Engineer suite comprises these

products:

❒Image Creation and Recovery CD-ROM

❒Image Library & Diagnostics System CD-ROM

❒Image Library (Administrator version) CD-ROM

(described in this guide)

❒Image Transition Tool.

NOTE Not all the Image Engineer products are packaged with each PC.

The range of language versions available may vary between tools.

Image Creation and Recovery CD-ROM

This CD-ROM is provided with most new HP PCs. It contains online

documentation fully explaining its use. With the latest, full-featured

version, you can:

•Recover the operating system

•Set disk partitioning parameters

•Upgrade or downgrade the operating system (to the alternative

provided on the CD-ROMs)

•Browse the operating system master files.

This CD-ROM can be used in cases where you must reinstall your

operating system and other software, after reformatting your hard disk.

This may be useful when you can not guarantee the integrity of you

software, for instance due to virus infection.

Image Library and Diagnostics System CD-ROM

This CD-ROM is included with your PC for most models and language

versions. It is used to carry out automated software recovery and/or

diagnostics on single PCs:

•Recover all drivers, applications and HP utilities

•Recover individual drivers

•Run HP e-DiagTools, the hardware diagnostics utilities

Image Transition Tool

The Image Transition Tool is a CD-ROM software utility to help you

adapt an existing PC’s disk image to a new HP PC. Check availability

with your HP supplier, or on HP websites.

Contents

English vii

1 Getting Started

What is HP’s Image Library? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Image Library CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview of the Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Library Directory Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LAN Card Drivers and Network Protocols. . . . . . . . . . . . . . . . . . . . . 18

Starting and Using the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating a Hard Disk Copy of the Image Library . . . . . . . . . . . . . . . 21

2 Local Automatic Installation

What are the Automatic Installation Packages? . . . . . . . . . . . . . . . . 24

How to Perform a Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing Components Without the User Interface. . . . . . . . . . . . . . 34

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

viii English

3 Microsoft SMS

What is Microsoft SMS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

What is an SMS Package? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The HP Image Library SMS 2.0 Packages . . . . . . . . . . . . . . . . . . . . . . . . 37

How to Use the Image Library with Microsoft SMS . . . . . . . . . . . . 38

Phase 1: Copy the Drivers to the SMS Server . . . . . . . . . . . . . . . . . . . . . 39

Phase 2: Update the Required Client PCs . . . . . . . . . . . . . . . . . . . . . . . . 44

Customizing SMS Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Uninstallation and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4 Copying Drivers and Utilities to a Server

What are the Automatic Installation Packages?. . . . . . . . . . . . . . . . 48

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

How to Copy Drivers and Utilities to a Server . . . . . . . . . . . . . . . . . 50

Performing Remote Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

English ix

5 Support

Obtaining the Latest Versions of Drivers and Utilities . . . . . . . . . . . 58

Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 59

Legal Information

HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

HP Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

xEnglish

Other manuals for e-PC c10/s10

This manual suits for next models

Table of contents

Other HP Desktop manuals

HP Pavilion t500 - Desktop PC Instruction manual

HP Pavilion v400 - Desktop PC User manual

HP TouchSmart dx9000 User manual

HP ProDesk 600 G4 Manual

HP dx2040 - Microtower PC Setup guide

HP vectra vl420 Product manual

HP Pavilion k300 - Desktop PC Installation instructions

HP Brio BA200 User manual

HP Pavilion t490 Installation instructions

HP Pavilion Gaming 690 Installation instructions

HP Pavilion u400cl User manual

HP VECTRA XW User manual

HP ProDesk 400 G4 Manual

HP dx7400 - Microtower PC User manual

HP EliteDesk 800 G3 Manual

HP Desktop Pro A G2 Manual

HP Pro 6000 Installation instructions

HP Pavilion t458d User manual

HP Compaq d330 DT Manual

HP Brio 8172 Installation and operation manual

HP Compaq d228 MT Operating and maintenance manual

HP Vectra VEi 8 Manual

HP D6030A - NetServer - E50 User manual

HP xw3400 - Workstation Use and care manual

Popular Desktop manuals by other brands

Asus

Asus E210 Series user guide

Dell

Dell Inspiron 600m quick start

Dell

Dell Inspiron 3662 Service manual

TotalFlow

TotalFlow uFLO user manual

Logitech

Logitech MK320 quick start guide

Dell

Dell XPS 730 H2C Service manual

Sony

Sony Vaio Series operating instructions

Sony

Sony VGC-LT32E - Vaio All-in-one Desktop Computer quick start

Alto

Alto MD 250 instruction manual

Lenovo

Lenovo ThinkCentre Edge 72 Manual

Lenovo

Lenovo ThinkStation D20 Manual

Arbor Technology

Arbor Technology FPC-7800 Series user manual

Sony

Sony VAIO VGX-TP1 Series user guide

Asus

Asus Eee Box B204 user manual

Dell

Dell Optiplex 9010 All In One owner's manual

Everex

Everex eXplora user manual

Lenovo

Lenovo ThinkCentre M75e user guide

Dell

Dell Alienware Area-51 R4 Service manual

HP e-PC c10/s10 Service manual

Popular Desktop manuals by other brands