HP E-PC C10 User manual

image library

and diagnostics

system

CD-ROM

user’s guide

HP e-pc information roadmap

The Image Library and Diagnostics System (ILD) CD-RO

The 'Image Library and Diagnostics System CD-ROM' consists of two

software parts: The first is the Image Library

Image Library Image Library

Image Library software

softwaresoftware

software, and the second

the Hardware Diagnostic software

Hardware Diagnostic softwareHardware Diagnostic software

Hardware Diagnostic software.

These are independent of each other, and are used separately:

•The HP

Image Library is an application and a set of dri ers and HP

utilities for your HP PCs on this CD-ROM. The dri ers and utilities are

specially packaged to enable you to perform automatic installations to

your PC. You can use Image Library to reinstall one or more (or all) of

these software elements. A friendly user interface facilitates the

selection and loading of all dri ers, HP utilities, and third-party

applications.

•The CD-ROM also contains a Diagnostics package

to carry out

hardware diagnostics, called HP e-DiagTools

HP e-DiagToolsHP e-DiagTools

HP e-DiagTools. You can run e-DiagTools

by booting the PC from this CD.

HP e-DiagTools will check the configuration of your system and erify

that it is running correctly. It will identify any hardware problems and

pro ide precise information which can be passed to your HP-dedicated

support agents if necessary.

User’s guide

The Image Library and Diagnostics System CD-ROM User’s Guide

(this manual) will help you:

•Make use of your Image Library and Diagnostics System CD-ROM to

carry out automatic re-installation of one or more dri ers and utilities.

•Use e-DiagTools for hardware troubleshooting and make use the e-

features.

•Find out where to get more information.

About This Document

This User’s Guide is intended for PC users or systems administration

personnel. If you are using Windows NT or Windows 2000 operating

systems, you must ha e administrator pri ileges.

This User’s Guide pro ides you with guidelines for using the HP Image

Library & Diagnostics system CD-ROM software, which is part of the HP

PC Image Engineer software.

HP e-pc Support Web Site

Refer to the HP e-pc support web site

www.hp.com/go/e–pcsupport for a wide range of information,

including:

•Downloadable documentation

•Ser ice and support options

•The latest ersions of dri ers and utilities

•BIOS updates

•Answers to Frequently Asked Questions.

Acronyms

The following terms are sometimes used in this manual for bre ity, to

replace the full description:

OSOS

OS Operating System

ICR

ICRICR

ICR Image Creation and Reco ery CD-ROM

ILD

ILDILD

ILD Image Library and Diagnostics System CD-ROM

CDCD

CD Compact Disc (Optical data disc)

Notice

The information contained in this document is subject to change

without notice.

Hewlett-Packard makes no warranty of any kind with regard to this

material, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose. Hewlett-Packard

shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance,

or use of this material.

This document contains proprietary information that is protected by

photocopied, reproduced, or translated to another language without the

prior written consent of Hewlett-Packard Company.

Microsoft®, MS®, MS-DOS®, Windows and Windows NT® are U.S.

registered trademarks of Microsoft Corporation.

AdobeTM and AcrobatTM are trademarks of Adobe Systems

Incorporated.

Hewlett-Packard France

Business Desktop Di ision

38053 Grenoble Cedex 9

France

 2000 Hewlett-Packard Company

Contents

English v

HP e-pc Information Roadmap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

1 Introduction

Your Preloaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Full Reco ery of Preloaded Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What is the Ima e Library & Dia nostics System CD-ROM? . . . . . . 3

HP PC Ima e En ineer Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Image Creation and Reco ery CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . 4

Image Library and Diagnostics System CD-ROM . . . . . . . . . . . . . . . . . . 4

Image Transition Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Image Library (Administrator ersion) CD-ROM . . . . . . . . . . . . . . . . . . 5

When should I use Image Library (Administrator ersion)? . . . . . . . . . . 5

Runnin Ima e Library from the CD-ROM . . . . . . . . . . . . . . . . . . . . . 6

Runnin e-Dia Tools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . 6

2 Getting Started

The Ima e Library & Dia nostics System CD-ROM. . . . . . . . . . . . . . 8

Image Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operatin System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Startin and Usin the User Interface . . . . . . . . . . . . . . . . . . . . . . . . 14

vi English

3 Installing Drivers and Utilities Automatically

How to Perform a Recovery of Drivers and Utilities . . . . . . . . . . . . 16

4 Troubleshooting and su ort

Troubleshootin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Obtainin the Latest Versions of Drivers and Utilities . . . . . . . . . . . 27

Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . 27

Legal Information

HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

HP Software License A reement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Introduction

The Image Library and Diagnostics System CD-ROM and its use in the

reco ery of HP preloaded software.

Your Preloaded Software

Your HP PC is deli ered with preloaded software already in place on

the hard disk. This includes the operating system, all the correct

dri ers for your hardware, plus special HP utilities to support you if you

should run into difficulties at any time during the working life of the

PC.

To pro ide a secure backup against software corruption, the entire

preloaded system can be restored using the HP CD-ROMs pro ided

with your PC. These utilities permit a rapid trouble-free restart should

you e er need to reinstall your operating system, dri ers and/or HP

utilities.

Full Recovery of Preloaded Software

Two steps to carry out a complete reinstallation of all preloaded

software on your PC:

1Use the Image Creation and Reco ery CD-ROM to restore the

operating system (and HP disk partition). Refer to the

documentation on the Image Creation and Reco ery CD-ROM for

details

2When the OS is reinstalled and running, use the Image Library and

Diagnostics CD-ROM to reinstall the specific dri ers, HP

applications and utilities.

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