Henny Penny 290 Operating instructions

Model 290

1-1. INTRODUCTION Thissectionprovidestroubleshootinginformationintheform

of an easy to read table.

Ifa problemoccurs duringthe firstoperation ofa newfryer,

rechecktheinstallationpertheInstallationSectionofthis

manual.

Beforetroubleshooting, alwaysrecheck theoperationpro-

ceduresper Section3 ofthis manual.

1-1 1103

SECTION1. TROUBLESHOOTING

Whereinformationisof particularimportanceor safetyrelated,

the words DANGER, WARNING, CAUTION, and NOTICE are

used.Theirusageisdescribed below.

SAFETYALERTSYMBOLisusedwith DANGER,

WARNING,or CAUTIONwhich indicatesa personalinjury

typehazard.

NOTICEisusedtohighlightespeciallyimportantinformation.

CAUTION used without the safety alert symbol indicates

a potentially hazardous situation which, if not avoided,

may result in property damage.

CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate

injury.

WARNINGindicatesapotentiallyhazardoussituation

which,ifnot avoided, could result in death orserious

injury.

DANGERINDICATESANIMMINENTLY

HAZARDOUSSITUATIONWHICH,IFNOT

AVOIDED,WILLRESULTINDEATHORSERIOUS

INJURY.

1-2. SAFETY

Model 290

1-3. TROUBLESHOOTING Toisolateamalfunction,proceed asfollows:

1. Clearly definetheproblem (orsymptom)and whenit

occurs.

2. Locate theproblemin theTroubleshootingtable.

3. Review allpossible causes.Then, one-at-a-timework

throughthelistof correctionsuntiltheproblem issolved.

4. Refer tothemaintenanceproceduresin theMaintenance

Sectionto safely andproperly make the checkoutand re-

pairneeded.

Ifmaintenanceproceduresarenot followed correctly,

injuriesand/orpropertydamagecouldresult.

1103 1-2

Model 290

Problem Cause Correction

COOKINGSECTION

Product color not correct:

A. Too dark •Temperature too high •Check temperature setting

in the program mode; see

Programming Section in

Operator’s Manual

•Faulty temperature probe •Remove and replace tempera-

ture probe

•Shortening too old •Change shortening

• Shortening too dark •Filter shortening

•Change shortening

•Breading product too far •Bread product closer to

in advance actual frying period

B. Too light •Temperature too low •Check temperature setting

•Remove and replace tempera-

ture probe

•Fryer incorrect preheat •Allow proper preheat time

•Slow fryer heat-up/recovery •Faulty element

•Wrong cook button •Be sure to select the correct

pushed. amount of product to be cooked

C. Product •Shortening old •Replace shortening

greasy •Temperature too low •Check temperature setting

•Temperature not recovered

when product was dropped

infrypot

•Faulty temperature probe •Remove and replace defective

temperature probe

•Frypot overloaded •Reduce cooking load

•Product not removed from •Remove product from

frypot immediately after frypot immediately after

end of cycle end of cycle

1-3 1203

Model 290

Problem Cause Correction

COOKINGSECTION(Continued)

D. Spotted •Improper separation of the •Load product into racks

product product properly

•Breading not uniform on •Sift breading regularly

the product •Separate product during

breading

•Burned breading particles •Filter the shortening more

on product frequently

•Product sticking together •Separate product prior to

pressure cooking

E. Dryness of •Moisture loss prior to •Use fresh products

product cooking

•Overcooking the product •Reduce cooking time

•Reduce cooking

temperature

•Wrong cook button pushed •Be sure to select the

correct amount of

product to be cooked

Product flavor

(taste):

A. Salty taste •Breading mixture is too salty •Sift breading after each use

•Incorrect breading mixture

•Discard old breading

•Incorrect choice of •Use breading designed for

breading the desired product

B. Burned taste •Burned shortening favor •Replace shortening

• Frypot not properly cleaned • Drain and clean frypot

C. Bland taste •Raw product not fresh •Use fresh raw product

•Breading mixture incorrect • Use breading designed for

for product (spice content desired product

too low)

•Cooking temperature too •Check temperature

high (spice flavors lost)

1103 1-4

Model 290

Problem Cause Correction

COOKINGSECTION(Continued)

D. Rancid taste •Shortening too old •Replace shortening, and

follow recommended care

and use of shortening

•Infrequent filtering •Replace shortening and

follow recommended care

and use of shortening

•Non-compatible products •Replace shortening

cooked within the same • Use compatible products,

shortening. - and follow

recommended care and use of

shortening

•Raw product not fresh •Use fresh product

General: •Incorrect meat cut •Use correct meat cutting

A. Meat procedures

separation

from bone •Overcooking •Check cooking time

•Product not fresh •Use fresh product

B. Bone color •Using frozen product •Use fresh product

not proper (black bone)

•Improper processing of •Use proper processing

product (black bone) procedure for product

•Product not thoroughly • Check cooking time

cooked (red bone) •Check cooking temperature

C. Breading falls •Incorrect breading •Use correct breading

off procedures procedure

•Product partially frozen • Thoroughly thaw the

product, before breading

D. Product •Product breaded too long •Refer to breading and

sticking prior to cooking fryinginstructions

together •Improper loading •Properly load product per

procedure loading procedures

•Wrong cook button pushed •Be sure to select the

correct amount of product to

be cooked

1-5 103

Model 290

Problem Cause Correction

POWERSECTION

With switch in •Open circuit •Check to see that unit is

POWERposition, pluggedin

the fryer is com- •Check the breaker or fuse

pletelyinoperative at supply box

(NO POWER) •Check voltage at wall

receptacle

•Check MAIN POWER

switch; replace if defective

•Check cord and plug

• Check 15 amp fuses

1203 1-6

•Blown fuse or tripped •Reset breaker or replace fuse

circuit breaker at supply

box or control panel

•Blown fuse in PC board •Replace glass fuse in board

•Faulty POWER/PUMP switch. •Check POWER/PUMP switch

per maintenance section on

the POWER/PUMP switch

•Faulty cord and plug •Check cord and plug

• Check power at receptacle

•Faulty drain switch •Check drain switch per

maintenance section on

drain switches

•Faulty PC Board •Remove and replace control

panel

•Faultyhigh limit control switch •Check highlimitcontrol

switch per maintenance

sectionon the highlimit

•Drain valve open •Close drain valve

•Possible faulty temperature probe •Replace temperature probe

•Faulty contactor •Check contactor per maintenance

section on contactors

HEATINGOFSHORTENINGSECTION

Shorteningwillnotheat

Model 290

Problem Cause Correction

HEATINGOFSHORTENINGSECTION(Continued)

Heating of shortening • Low orimpropervoltage • Use a meter and check the

tooslow receptacle againstdata plate

•Weakor burnt out element(s) •Check heatingelement(s) per

HeatingElementsSection

•Points in contactor bad • Checkcontactor per Heating

ContactorsSection

•Wire(s)loose •Tighten

•Burnt or charredwire • Replace wire andclean

connection connectors

Shortening •Programming wrong • Checktemperature setting

overheating in theprogrammode

• Faulty PC board •Removeand replace control

panel

•Faulty temperatureprobe • Remove andreplace temperature

probe

•Checkcontactorfor not • Check faulty contactorper

opening HeatingContactorsSection

1-7 1103

Model 290

Problem Cause Correction

SHORTENINGFOAMING/DRAININGSECTION

Foamingorboiling •Water inshortening •At end of a Cook Cycle,

overofshortening drainshorteningandclean

frypot; addfreshshortening

•Condensation linestopped up •Removeandclean condensation

line

• Improper or bad •Userecommended

shortening shortening

•Improperfiltering • Refertotheprocedure

coveringfilteringtheshortening

•Coldzonefull ofcracklings •Filtershortening

•Improperrinsingafter • Cleanandneutralizethe

cleaningthefryer frypot; rinsewithvinegar

toremovethealkaline, then

rinsewithhot waterand

dryfrypot

Shorteningwill • Drainvalvecloggedwith •Open valve- pushcleaning

notdrainfromfrypot crumbs rodthroughdrainopeningfrom

insideoffrypot

Shorteningleaking • Obstructionindrain • Removeobstruction

throughdrainvalve

•Faultydrainvalve •Replacedrainvalve

1103 1-8

Model 290

1-4. ERROR CODES Intheevent ofacontrol systemfailure,the digitaldisplayshows an

errormessage. These messages arecoded: “E04”, “E05”,“E06”,

“E41”. Aconstant toneis heard whenanerror code isdisplayed,

andto silence thistone, press anyof the productbuttons.

DISPLAY CAUSE PANELBOARD CORRECTION

“E04” Controlboardoverheating Turn switchto OFFposition,then turn

switchback toON; if displaystill shows

“E04”,the board isgetting too hot; checkfor

signsofoverheatingbehindthecontrol

panel; oncepanel coolsdownthe controls

shouldreturnto normal; if“E04”persists,

replacethecontrol

“E05” Shorteningoverheating Turn switchto OFF position,then back to

ON; ifdisplayshows “E05”,the heating

circuitsand temperatureprobe shouldbe

checked; oncethe unit cools down,the

controlsshouldreturnto normal; if“E05”

persists,replace thecontrols

“E06” Temperatureprobe failure Turnswitch to OFFposition, then backto

ON; ifthe display shows“E06”, the tempera-

tureprobeshould be checked; once the

temperatureprobe is repaired, orreplaced,the

controlsshouldreturnto normal; if“E06”

persists,replace thecontrols

“E41” ProgrammingFailure Turn switchtoOFF position,thenback to

ON. Ifdisplay shows “E41”,the control

shouldbere-initialized(seeprogramming

section); ifthe error codepersists,replace

thecontrolpanel.

“E71” Pumpmotorrelayfailureor Replace relayifcontacts arestuck closed;

wiringproblem check wiringonPOWER/PUMP switch,or at

wallreceptacle; L1 and N may be reversed

1-9 1103

Model 290

1-4. ERRORCODES(Continued) CEOnly-Alongwiththeerrorcodesfrompage1-11, CE

unitshavethefollowingself-diagnosticerrorcodes:

DISPLAY CAUSE PANELBOARD CORRECTION

“E10” Highlimit Resetthe highlimitbymanuallypushingupontheredreset

button; ifthehighlimitdoes notreset,thehighlimit mustbe

replacedperthe HighLimtTemperatureControlSection

“E15” DrainSwitch Closethedrain,usingthedrainvalvehandle; ifdisplaystill

shows“E-15”,checkthedrainmicroswitchper theDrain

SwitchSection

1103 1-12

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