Grandstream Networks GXP2160 User manual

VOICEMAIL

Your MESSAGE WAITING indicator on the top

right corner of your phone is flashing red when

you have a new voicemail message.

You may also receive a copy of your voicemail

message in a pre-configured email Inbox.

Consult your System Administrator to determine

your Voicemail pre-configured User

Preferences/Settings.

RETRIEVE VOICEMAIL from YOUR

PHONE

1) Press the Message key

2) Dial your Password __________

3) Follow the Voice Prompts

RETRIEVE VOICEMAIL from

ANOTHER PHONE

From an INTERNAL Phone:

1) Dial *98

2) Dial your Password

3) Follow the Voice Prompts

From an EXTERNAL Phone:

1) Place a call to one of your ComNet

Lines:

a. If Answered Live, ask to be

transferred to your Voicemail

b. If Answer by an Automated

Attendant or a voicemail

greeting, Dial * then your

mailbox number,

2) During your Voicemail Greeting,

Dial * then your Password.

USINGUSING

PLACE A CALL ON HOLD

While on a call, press the HOLD key.

TAKE A CALL OFF HOLD

To resume the call, press the HOLD key

again or press the flashing LINE

key.

CALL TRANSFER to PHONE

While on a call, press the TRANSFER key,

then:

•Dial the extension number, then press

SEND (or press the # key), then

press TRANSFER again for

immediate transfer, or

•Dial the extension number, then press

SEND (or press the # key),

announce the call when the party answers,

then press TRANSFER again to

complete the transfer.

NOTE: You may also transfer to external

telephone numbers (e.g. another office,

mobile phone, etc.).

CALL TRANSFER to VOICEMAIL

While on a call, press the TRANSFER key,

then dial plus the extension

number (e.g. *1000) and the caller will be

transferred directly to the Unavailable

greeting of the voicemail user.

Grandstream GXP2160

VoIP Phone

QuickStart Guide

Document Release 2.7

May, 2014

clearcloudUNISON

http://www.AffiliatedCom.com Help Desk 214.382.9945 http://www.AffiliatedCom.com Help Desk 214.382.9945

USING

PLACE A CALL

Dial the Extension or Outside Telephone

Number, then press the # or (Send)

•Continue talking Handsfree, or

•Lift Handset, or

•Press HEADSET(if using Headset)

To toggle between Handset mode

And Handsfree mode, press the

SPEAKER/Handsfree key.

There is no need to dial a ‘1’ in front of

any telephone number when placing

calls throughout the United States or

Canada.

VOLUME ADJUSTMENT

While on a call, press the Volume Up (+) or

Down (-) key. The Volume Adjustment

effects the active device (e.g. Ringer when

idle, handset when using handset, speaker

when using speaker, etc.).

SETUP

Your Phone has been pre-configured to

seamlessly operate with the Affiliated

ComNet Clear Cloud UNISON network

after proper network connection has been

made and power has been applied.

Once connected, please take a few

moments to complete the following Setup

practices in order to simplify, unify, and

enhance everyone’s experience:

FROM YOUR DESKPHONE:

1) Note Extension number _______

2) Press the Message key

3) Dial your Password __________

(Default = Extension Number)

1) Change Your Voicemail

Password

2) Record Your Name

(First and Last - Used for

Company Directory)

3) Record Your Unavailable

Voicemail Greeting

USING

END A CALL

While on a call:

•Press SPEAKER key, or

•Replace Handset, or

•Press the END CALL soft key, or

•Press HEADSET(if using Headset)

ANSWER A CALL RINGING to YOUR

PHONE

To answer a call ringing at your phone:

•Press SPEAKER key, or

•Lift Handset, or

•Press HEADSET(if using Headset)

ANSWER A CALL RINGING to

ANOTHER PHONE

To answer a call ringing at another

telephone:

•Press SPEAKER key, or

•Lift Handset, or

•Press HEADSET(if using Headset)

Dial ** then the Extension Number of the

ringing telephone.

NOTE: If you have programmable keys

showing the status of the other user’s

phone, the key associated with their phone

will flash Red while ringing. Simply press

the associated Red flashing key to perform

the Call Pickup.

LINE keys are used for Incoming and

Outgoing call Status and Control.

http://www.AffiliatedCom.com Help Desk 214.382.9945 http://www.AffiliatedCom.com Help Desk 214.382.9945 http://www.AffiliatedCom.com Help Desk 214.382.9945

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