Grandstream Networks GXP2170 User manual

Grandstream Networks, Inc.

126 Brookline Ave, 3rd Floor

Boston, MA 02215 USA

Voice: (617) 566-9300

Fax: (617) 249-1987

www.grandstream.com

For Warranty and RMA information, please visit www.grandstream.com

GXP2170 Enterprise IP Phone

Quick Installation Guide

Content

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1 2

The GXP2170 is not pre-congured to support or

carry emergency calls to any type of hospital, law

enforcement agency, medical care unit (“Emergency

Service(s)”) or any other kind of Emergency Service.

You must make additional arrangements to access

Emergency Services. It is Your responsibility to pur-

chase SIP-compliant Internet telephone service, prop-

erly congure the GXP2170 to use that service, and

periodically test your conguration to conrm that it

works as You expect. If You do not do so, it is Your re-

sponsibility to purchase traditional wireless or landline

telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CON-

NECTIONS TO EMERGENCY SERVICES VIA THE

GXP2170. NEITHER GRANDSTREAM NOR ITS

OFFICERS, EMPLOYEES OR AFFILIATES MAY

BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR

LOSS, AND YOU HEREBY WAIVE ANY AND ALL

SUCH CLAIMS OR CAUSES OF ACTION ARISING

FROM OR RELATING TO YOUR INABILITY TO USE

THE GXP2170 TO CONTACT EMERGENCY SER-

VICES, AND YOUR FAILURE TO MAKE ADDITION-

AL ARRANGEMENTS TO ACCESS EMERGENCY

SERVICES IN ACCORDANCE WITH THE IMMEDI-

ATELY PRECEDING PARAGRAPH.

GXP2170 is a next generation enterprise IP Phone featuring 12 dual-color line

keys (can be digitally programmed as up to 48 provisionable BLF/fast-dial keys),

4.3 inch TFT color LCD, 5 programmable context-sensitive soft keys, dual Gigabit

network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic

Hook Switch(EHS). The GXP2170 delivers superior HD audio quality, rich and

leading edge telephony features, protection for privacy, and broad interoperability

with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.GXP2170 is

the perfect choice for enterprise users looking for a high quality, feature rich multi-

line executive IP phone with advanced functionalities and performance.

PACKAGE CONTENTS:

OVERVIEW:

WARNING: Please DO NOT power cycle the GXP2170 during system boot

up or rmware upgrade. You may corrupt rmware images and cause the unit to

malfunction.

1 x Phone Main Case 1 x Handset

1 x Phone Cord1 x Ethernet Cable 1 x High Stand

1 x 12V Power adapter

1 x Quick Installation Guide/

1 x GPL license

1 x Wall Mount

PRECAUTIONS:

WARNING: Use only the power adapter included in the GXP2170 package.

Using an alternative non-qualied power adapter may possibly damage the unit.

12V

PHONE SETUP:

Installing the phone (Wall Mount):

1. Attach the wall mount spacers to the slot for wall mount spacers on the back

of the phone.

2. Attach the phone to the wall via the wall mount hole.

3. Pull out the tab from the handset cradle (See gure below).

4. Rotate the tab and plug it back into the slot with the extension up to hold the

handset while the phone is mounted on the wall (See gure below).

Tab with extension up

Handset Rest

Tab with extension down

Slot for the wall

mount spacers and

phone stand

To setup the GXP2170, follow the steps below:

1. Connect the handset and main phone case with the phone cord.

2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a

router (LAN side of the router) using the Ethernet cable.

3. Connect the 12V DC output plug to the power jack on the phone; plug the power

adapter into an electrical outlet.

4. The LCD will display provisioning or rmware upgrade information. Before con-

tinuing, please wait for the date/time display to show up.

5. Using the phone embedded web server or keypad conguration menu, you can

further congure the phone using either a static IP or DHCP.

For installing the phone on the table with the phone stand, attach the phone stand

to the bottom of the phone where there is a slot for the phone stand. (Upper half,

bottom part).

Installing the phone (Phone Stand) :

PC Port LAN Port Power Headset Port

Handset Port

Extension

Module Port

CONNECTING THE PHONE:

USB Port

1. To access the MENU, press the round MENU button.

2. Navigate the menu by using the UP/DOWN and LEFT/RIGHT buttons.

3. Press the round MENU button to conrm a menu selection.

4. The phone automatically exits MENU mode when there is an incoming call, the

phone goes off-hook or when the MENU mode is left idle for 60 seconds.

Tips For Using the Keypad:

1. Ensure your phone is powered up and connected to the Internet.

2. Press the UP button to see the IP address.

3. Type the phone’s IP address in your PC browser. (See Figure in next page)

4. The default administrator username and password are “admin”; the default end-

user username is “user“ and the password is “123”.

1. Make sure the phone is idle.

2. Press the MENU button to access the keypad MENU to congure the phone.

3. Select MENU-> Phone-> SIP-> Account to congure settings for SIP Proxy,

Outbound Proxy, SIP User ID, SIP Auth ID and SIP Password.

4. Follow MENU options to congure the basic features of the phone. For ex-

ample: the IP address if using a static IP. For details, please check GXP2170

User Manual.

5. Please contact your ITSP for additional settings that may be necessary to con-

gure the phone.

Congure the GXP2170 using the Keypad:

PHONE CONFIGURATION:

Congure the GXP2170 using a Web Browser:

Send Volume Speaker

Line keys

Soft keys

Standard keypad

Menu/OK key

Navigation keys

Message Waiting

Indicator

Message

Contacts

Transfer

Conference

Hold

Handset

Mute

7 8

GXP2200EXT Package Content:

Installing GXP2200EXT:

1. On the back of GXP2170 and GXP2200EXT there are slots for the connec-

tor plate. Attach the connector plate between the slots for GXP2170 and GX-

P2200EXT;

2. Apply the screws provided and securely tighten them in (see Figure in this

page);

3. Connect GXP2200EXT Board to GXP2170 via the EXT port using the RJ11-

RJ11 cable provided;

4. Install the phone stand on GXP2170 and GXP2200EXT;

5. Power up the GXP2170. The GXP2200EXT will show the booting up screen

with version information and connecting status;

6. After successfully booting up, GXP2200EXT will stay in idle. Press and hold the

Left button for 3 seconds to check the version information and status.

1 X GXP2200EXT Board

1 X GXP2200EXT Stand

1 X RJ11-RJ11 Cable

1 X GXP2200EXT

Connector Plate

4 X Screws

Note: GXP2200EXT is an additional accessory for the GXP2170 and is not in-

cluded in the GXP2170 box.

GXP2200EXT is an ideal solution for the busy enterprise environment looking to

add the ability to receive and dispatch calls efciently. Each extension module has

20 programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose

Keys to be congured. GXP2170 supports up to 4 extension modules, adding 160

fully programmable phone extensions to the phone.

GXP2170 EXTENSION MODULE --

GXP2200EXT:

9 10

Conguring GXP2200EXT:

Note: For the detailed user manual, please download from:

http://www.grandstream.com/support

This product is covered by one or more of the U.S. patents (and any foreign patent

counterparts thereto) identied at www.cmspatents.com.

GXP2170不预设对医院，执法机构，医疗中

心(急救服务)以及各种紧急服务的紧急通话服

务。用户必须自行设定紧急通话功能。用户必

须自行购买SIP兼容的网络电话服务，正确地

设定GXP2170使用该服务，并定期测试您的

配置以确保GXP2170如预期工作，否则请购

买传统无线或有线电话服务来拨打紧急通话。

Grandstream Networks 公司的 GXP2170不支

持紧急通话服务。Grandstream Networks 公

司、其管理者和员工以及其相关机构对此所造

成的任何索赔、损失或者损害都不负有任何法

律追究责任。在此，您将无权对任何以及所有

由于无法通过GXP2170拨打紧急电话以及没

有遵照前段文字描述而造成紧急通话失败的事

件提出诉讼。

1. Log into the GXP2170’s web GUI and congure Multiple Purpose Keys for the

GXP2200EXT 1/2/3/4 following the GXP2170 web GUI tabs;

2. On the GXP2200EXT press Left or Right button to browse all the MPKs’ status

in different pages;

3. For more information, please refer to the GXP2170 user manual.

11 12

警告:请不要在设备启动未完成或设备升级软件时断开电源，因为如刚才所述的

操作会导致话机本身的程序损坏，进而导致设备无法启动。

设备包装清单:

GXP2170话机（1台）电话手柄（1个）电源适配器（1个）

网线（1根）手柄连线（1根）桌面支架（1个）

快速安装手册（1本）/

GPL许可证（1本）

墙体支架配件（1个）

注意事项:

产品概览:

GXP2170是一款新一代企业级IP电话。GXP2170支持12条双色线路键，这些

线路键最多可被编辑成48个BLF键或快速拨号键。GXP2170有4.3英寸LCD显示

屏，5个可编辑应用程序软按键。GXP2170有2个10/100/1000Mbps自适应交换

式以太网接口（支持PoE供电），支持蓝牙功能和EHS功能，以及最多五方会议，

具有优异的高清晰语音质量和丰富完备的电话功能。它支持自动化的个人多媒体

信息服务、自动配置、先进的安全隐私保护设置。它广泛兼容其它第三方SIP设备

及主要SIP/NGN/IMS平台。对于追求品质的企业用户来说，GXP2170将是理想的

选择。

安装电话:

安装电话 (墙体支架):

1. 将墙体支架插入电话背面的支架插槽中；

2. 通过墙孔将电话固定在墙上；

3. 如下图所示，将话机手柄槽下方的扣机零件取出；

4. 将该零件倒转，然后重新插入原处。此时零件凸出处在外，当电话使用墙体支

架固定在墙上时，手柄可以垂直地稳定扣入手柄槽中，不会滑落。

话机手柄插槽

凸出处向上

凸出处向下

警告:请使用设备包装中的电源，因为使用其他没有经过认证的替代电源适配器

有可能对设备造成损害。

12V

墙体支架槽与桌面

支架槽

13 14

电话的连接:

扩展板端口

12V电源耳机

手柄

连线步骤：

1. 用手柄连线连接电话手柄和电话主机；

2. 用网线连接电话的网络接口和外部网络接口（如：集线器或交换机上的RJ-45网

络接口）；

3. 用电源适配器连接电话电源接口和交流电源插座；

4. 电话屏幕将会显示设备启动或固件升级信息。请耐心等待至时间/日期显示；

5. 话机启动后，用户可以在主菜单或WEB浏览器进一步设置静态IP或者DHCP，

从而获得网络连接。

安装电话 (桌面支架):

将桌面支架插入电话背面的支架插槽中。用户可以使用两排插槽中的一排，不同

的插槽用于不同的倾斜角度。

电话的配置:

1. 请确保电话的电源及网络连接；

2. 按下“上”方向键此时电话屏幕显示话机IP地址；

3. 在您电脑浏览器中输入话机IP地址（电话和您的电脑必须在同一个网段）；

4.如右图所示，请输入密码登陆。默认管理员用户名和密码是“admin”；默认终

端用户名是“user”，密码是“123”。

1. 当电话处于空闲状态，按下菜单/确定按键进入菜单选项；

2. 使用方向选择按键 “上”“下”“左”“右”选择菜单选项；

3. 按下菜单/确定按键确定选项；

4.当有来电进入，提起电话手柄、使用免提键或者电话处于菜单状态中60秒之

后，电话将自动退出菜单选项。

使用GXP2170键盘:

通过WEB浏览器配置GXP2170:

发送音量话筒

标准键盘

信息指示灯

信息

电话薄

转接

会议

保持

手柄

静音

导航键

菜单/确认键

线路键

软按键

PC连接端口网络连接端口

USB端口

通过键盘配置GXP2170:

1. 确保电话处于空闲状态；

2. 按下菜单/确定按键进入菜单选项；.

3. 选择菜单->话机->SIP->账号，输入SIP服务器、SIP用户名、密码等账号信息，

注册新的SIP账号；

4. 在菜单选项中进行电话其他设置，如设置电话的静态IP地址。请参考GXP2170

产品用户手册获得更多详细配置信息；

5. 如有其他需要的设置，请联系您的服务提供商。

GXP2170扩展板--GXP2200EXT:

GXP2200EXT为企业提供了有效处理大量频繁通话的解决方案。它支持20个可编

程按键、左键和右键，可配置40个多功能键。GXP2170支持最多4个扩展板，总

共160个多功能键可以配置和使用。

注意：GXP2200EXT是额外的配件，它使用单独的包装，因此不包含在GXP2170

包装盒中。

GXP2200EXT（1个） GXP2200EXT

桌面支架（1个）

RJ11-RJ11连接线

（1根）

连接板（1个）螺丝（4个）

GXP2200EXT包装清单：

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