Godex RT800i Series User manual

RT800i SERIES

BARCODE PRINTER

USER MANUAL

User Manual: RT800i Series

Version : Ver. E.6

Issue Date : 2022/09/01

P/N : 920-015411-00

Contents 
Barcode Printer ....................................................................................................................................................................................................................................5 
1 Box Content ...........................................................................................................................................................................................................................5 
2 Barcode Printer .....................................................................................................................................................................................................................6 
Printer Setup........................................................................................................................................................................................................................................10 
1 Open the Printer..................................................................................................................................................................................................................10 
2 Loading the Ribbon............................................................................................................................................................................................................11 
3 Loading the Label Roll Module .......................................................................................................................................................................................16 
4 Connecting the Printer to the Host Computer.............................................................................................................................................................18 
5 Wizard CD Standard Installation.....................................................................................................................................................................................20 
6 Wizard CD Other Choice Installation.............................................................................................................................................................................23 
Printer Setting and Control ...........................................................................................................................................................................................................26 
1 Operation Panel .................................................................................................................................................................................................................26 
2 LCD Interface Introduction...............................................................................................................................................................................................27 
3 LCD Interface Function .....................................................................................................................................................................................................32 
4 Label Calibration and Self Test .......................................................................................................................................................................................37 
5 Error Alerts ............................................................................................................................................................................................................................39 
6 USB Host ................................................................................................................................................................................................................................41 
7 Dump Mode Begin.............................................................................................................................................................................................................43 
NetSetting for Ethernet......................................................................................................................................................................................................................44 
1 Installing the NetSetting software...................................................................................................................................................................................44 
2 The Interface of NetSetting ..............................................................................................................................................................................................46 
Accessories.........................................................................................................................................................................................................................................53 
1 Preparation Steps ...............................................................................................................................................................................................................53 
2 Installing the Label Dispenser..........................................................................................................................................................................................55 
3 Installing the Cutter............................................................................................................................................................................................................61 
4 Cleaning Method ...............................................................................................................................................................................................................65 
5 Installing the (For RT860i) ..................................................................................................................................................................................................66 
5 Installing the bluetooth module (For RT833i、RT863i)................................................................................................................................................67 
6 Installing the WiFi Module (For RT860i) ..........................................................................................................................................................................68 
6 Installing the WiFi Module (For RT833i/RT863i) .............................................................................................................................................................69 
Maintenance and Adjustment.......................................................................................................................................................................................................70 
1 Cleaning the Print Head ...................................................................................................................................................................................................70 
2 Troubleshooting ..................................................................................................................................................................................................................71 
APPENDIX─PRODUCT SPENIFICATIONS ............................................................................................................................................................................................72 
APPENDIX─Communication Port Specifications...........................................................................................................................................................................75 
APPENDIX─FILE MANIPULATION WHEN USING USB STICK ............................................................................................................................................................76 
APPENDIX─Bluetooth setting..............................................................................................................................................................................................................77 
APPENDIX─Wi-Fi Setting ......................................................................................................................................................................................................................89 
APPENDIX─Wi-Fi Printer Sever Module Installation(Quick Setting)...........................................................................................................................................96 
 
 

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to

Part 15 Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at own expense.

EMS AND EMI COMPLIANCE STATEMENT

FOR EUROPEAN USERS

This equipment has been tested and passed with the requirements relating to electromagnetic compatibility

based on the standards EN55032:2012/AC 2013 Class A, EN61000-3-2:2014 EN 61000-3-3:2013 and EN55024:2010,

IEC 61000-4-2:2008 series The equipment also tested and passed in accordance with the European Standard

EN55032 for the both Radiated and Conducted emissions limits.

TO WHICH THIS DECLARATION RELATES

IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

IEC 62368-1:2014, IEC 60950-1:2005(2nd Edition)+Am 1:2009 Am2:2013 ; GB17625. 1-2012 , GB4943.1-2011,

GB17625.1-2012. EN55032:2012/AC 2013 Class A, EN61000-3-2:2014 EN 61000-3-3:2013 and EN55024:2010, I

EC 61000-4-2:2008 series, UL 60950-1, 2nd Edition, 2011-12-19, CSA C22.2 No. 60950-1-07, 2nd Edition,

2011-12, CFR 47, part 15 subpart B

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case

the user may be required to take adequate measures.

此为 Class A 产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行

的措施。

警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在這種情況下，使用者會被要求

採取某些適當的對策。

이기기는 업무용으로 전자파적합등록을 한기기이오니 판매자또는 사용자는 이점을 주의하시기 바라며, 만약 잘못

판매 또는 구입하였을 때에는 가정용으로 교환하시기 바랍니다.

SAFETY INSTRUCTIONS

Please read the following instructions carefully.

1. Keep the equipment away from humidity.

2. Before you connect the equipment to the power outlet, please check the voltage of the power source.

3. Make sure the printer is off before plugging the power connector into the power jack.

4. It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage

damage.

5. Be careful not to get liquid on the equipment to avoid electrical shock.

6. For safety and warranty reasons, ONLY qualified service personnel should open the equipment.

7. Do not repair or adjust energized equipment under any circumstances.

Caution

**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by the manufacturer.

**** Dispose of used batteries according to the manufacturer’s instructions.

**** Only use with designated power supply adapter model.

**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Specifications are subject to change without notice.

1 Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.

(Package content and Logo style may vary per region.)

•RT800i Barcode Printer

•Label Stock •USB Cable •Quick Guide

•Ribbon Module •Power Adapter

Empty Ribbon Core

Ribbon

Ribbon Hubs(For RT863i)

Power Cord

AC Adapter

1.2 Barcode Printer

Device Overview

•Front View

•Rear View

POWER BUTTON

FEED BUTTON

TOUCH PANEL

FRONT COVER

COVER RELEASE CATCHES

Pull catches for opening the printer cover

CALIBRATION BUTTON

FAN-FOLD LABEL INSERT

Feed slot for outside continuous labels

PARALLEL PORT

USB HOST

ETHERNET PORT

SERIAL PORT

USB PORT

PRINTER COVER

POWER JACK

•Bottom View

Note

* Cut-outs are not intended for wall-mount use. Please make sure that the machine and personnel protective

measures in case you need to use the wall-mount.

COVER OF THE MODULE CONNECTION JACKS

•The Internal View of Printer

LABEL

SUPPLY

MODULE

LABEL GUIDE PLATE

Set of 2

LABEL SUPPLY HUB

Set of 2

LABEL GUIDE

Set of 2

RELEASE CATCH

Release catch for opening

the label supply hub

RELEASE CATCH

Release catch for closing

the printer cover

LABEL SENSOR

MODULE

LABEL SENSOR

GUIDE TRACK

PLATEN MODULE

PLATEN

PLATEN LOCKERS

The Printing Mechanism

RIBBON REWIND MECHANISM

PRINT HEAD

RIBBON

SUPPLY

MECHANISM

PAPER PRESS BAR

NOTCH OF RIBBON SUPPLY

WHEEL

RIBBON SUPPLY WHEEL

COVER

The cover for Ribbon

rewind mechanism

NOTCH OF RIBBON REWIND WHEEL

RIBBON REWIND WHEEL

2 Printer Setup

2.1 Open the Printer

Open the Printer Cover and the Printing Mechanism

Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of

the printer and lift the printer cover.

Pull the catches toward

the direction

Pull the catches toward the

direction

COVER RELEASE CATCHES

Pull the catches for opening the printer cover

The printing mechanism is lifted up

with the printer cover

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