Fujitsu PRIMERGY RX2520 M5 User manual

FUJITSU Server PRIMERGY RX2520 M5

Upgrade and Maintenance Manual

Upgrade and Maintenance Manual - English

02/2022

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cognitas. Gesellschaft für Technik-Dokumentation mbH www.cognitas.de/en/

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

–The contents of this manual may be revised without prior notice.

–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from

the use of any information in this manual.

–No part of this manual may be reproduced in any form without the prior written permission

of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of

Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries

in the USA and other countries.

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this

product.

Carefully read the manual before using this product. Pay particular attention to

the accompanying manual "Safety Notes and Regulations" and ensure that

these safety notes are understood before using the product. Keep this manual

and the "Safety Notes and Regulations" manual in a safe place for easy

reference while using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a

domestic environment this product may cause radio interference, in which case

the user may be required to take appropriate measures.

VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the printed circuit board

assemblies of the product and in the mouse and keyboard are limited-life

components. Use of these components beyond their operating life may result

in electrolyte leakage or depletion, potentially causing emission of foul odor or

smoke.

As a guideline, in a normal office environment (25 °C) operating life is not

expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the

product is used in a hot environment. The customer shall bear the cost of

replacing replaceable components which have exceeded their operating life.

Note that these are only guidelines, and do not constitute a guarantee of

trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial

and/or industrial areas as a server.

RX2520 M5 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2

of the Workplace Regulations (applies to all server systems except TX server

systems).

When used as visual display workplace, it must not be placed in the direct field

of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an

extremely high level of safety and carry a direct and serious risk of life or body

if such safety cannot be assured.

These uses include control of nuclear reactions in nuclear power plants,

automatic airplane flight control, air traffic control, traffic control in mass

transport systems, medical devices for life support, and missile guidance

control in weapons systems (hereafter, "high safety use"). Customers should

not use this product for high safety use unless measures are in place for

ensuring the level of safety demanded of such use. Please consult the sales

staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply

caused by lightning. To prevent a momentary voltage drop, the use of an

uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which

contain such technology should not be exported from Japan or transferred to

non-residents of Japan without first obtaining authorization in accordance with

the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Upgrade and Maintenance Manual RX2520 M5

Only for Japan: About SATA HDDs

The SATA version of this server supports HDDs with SATA/BC-SATA storage

interfaces. Please note that the usage and operation conditions differ

depending on the type of HDD used.

For more information on the usage and operation conditions of each available

type of HDD, see the following internet address:

https://jp.fujitsu.com/platform/server/primergy/harddisk/

Only for Japan:

Shielded LAN cables should be used in this product.

UK Importer information

Fujitsu Services Limited

22 Baker Street, London, W1U 3BW, United Kingdom

RX2520 M5 Upgrade and Maintenance Manual

Version history

Issue

number

Issue date Description

V 1.0 07/2019 Initial release

V 2.0 01/2021 Note for memory modules added

V 3.0 07/2021 Following sections were updated

–Verifying system information backup/restore

– Replacing the system board

02/2022 – Information about Infrastructure Manager

(ISM) added

– General memory population conditions

updated

–Cable plan updated

Upgrade and Maintenance Manual RX2520 M5

Content

1 Introduction 17

1.1 Concept and target groups of this manual 17

1.2 Notational conventions 17

2 Before you start 19

2.1 Basic information 19

2.1.1 Proceeding 19

2.1.2 Advanced Thermal Design (ATD) 19

2.1.3 Installing optional components 20

2.1.4 Replacing a defective component 20

2.2 Classification of procedures 21

2.2.1 Assignment of unit categories 21

2.2.2 Customer Replaceable Units (CRU) 21

2.2.3 Upgrade and Repair Units (URU) 22

2.2.4 Field Replaceable Units (FRU) 23

2.3 Average task duration 25

2.4 Tools you need at hand 26

2.5 Documentation overview 26

2.5.1 About availability of manuals 26

2.5.2 List of documents 26

3 Important information 29

3.1 Introduction 29

3.2 Safety instructions 29

3.2.1 Basic safety instructions 29

3.2.2 Before starting up 30

RX2520 M5 Upgrade and Maintenance Manual

3.2.3 Installation and operation 30

3.2.4 Batteries 33

3.2.5 Working with optical disk drives (ODDs) and media 33

3.2.6 Laser information 35

3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 35

3.2.8 Transporting the server 37

3.2.9 Installing the server in the rack 38

3.2.10 Other important information 38

3.3 ENERGY STAR 39

3.4 CE conformity 39

3.5 FCC Class A Compliance Statement 40

3.6 Environmental protection 41

4 Basic hardware procedures 43

4.1 Using diagnostic information 43

4.1.1 Proceeding 43

4.1.2 Locating the defective server 43

4.1.3 Determining the error class 44

4.1.4 Locating the defective component 44

4.2 Shutting down the server 45

4.3 Disconnecting the power cord 46

4.3.1 Disconnecting the power cord (AC PSU) 46

4.4 Getting access to the component 47

4.4.1 Safety notes 47

4.4.2 Extending the server out of the rack 47

4.4.3 Removing the server from the rack 49

4.4.4 Removing the top cover 51

4.5 Reassembling 51

4.5.1 Safety notes 51

4.5.2 Installing the top cover 52

4.5.3 Installing the server in the rack 52

Content

Upgrade and Maintenance Manual RX2520 M5

4.5.4 Sliding the server into the rack 55

4.6 Connecting the power cord 56

4.6.1 Connecting the power cord (AC PSU) 56

4.7 Switching on the server 57

4.8 Handling the air duct 58

4.8.1 Removing the air duct 58

4.8.2 Installing the air duct 59

4.9 Handling the fan holder 60

4.9.1 Removing the fan holder 60

4.9.2 Installing the fan holder 61

4.10 Handling the crossbar 62

4.10.1 Removing the crossbar 62

4.10.2 Installing the crossbar 63

5 Basic software procedures 65

5.1 Validation 65

5.2 Starting the maintenance task 65

5.2.1 Suspending BitLocker functionality 65

5.2.2 Disabling the boot watchdog 66

5.2.3 Removing backup and optical disk media 68

5.2.4 Verifying and configuring the backup software solution 68

5.2.5 Switching on the ID indicator 68

5.3 Completing the maintenance task 69

5.3.1 Updating or recovering the BIOS and iRMC S5 69

5.3.2 Verifying system information backup or restore 72

5.3.3 Updating expansion card firmware 73

5.3.4 Enabling Option ROM scan 74

5.3.5 Reconfiguring the backup software solution 75

5.3.6 Resetting the boot retry counter 76

5.3.7 Resetting the error status after replacing memory modules or

CPUs 78

5.3.7.1 Resetting the error status after replacing memory modules 78

Content

RX2520 M5 Upgrade and Maintenance Manual

5.3.7.2 Resetting the error status after replacing CPUs 79

5.3.8 Enabling the boot watchdog 81

5.3.9 Enabling replaced components in the BIOS 82

5.3.10 Verifying the memory mode 83

5.3.11 Verifying the system time settings 84

5.3.12 Viewing and clearing the System Event Log (SEL) 85

5.3.13 Updating the NIC configuration file in a Linux and VMware

environment 87

5.3.14 Resuming BitLocker functionality 88

5.3.15 Performing a RAID array rebuild 89

5.3.16 Looking for MAC/WWN/GUID and SAS addresses 90

5.3.16.1 Basic information 90

5.3.16.2 Looking for the MAC address of a LAN controller 90

5.3.16.3 Looking for the WWN address of a fibre channel controller 92

5.3.16.4 Looking for the GUID address of an infiniband or Omni-Path

controller 92

5.3.16.5 Looking for SAS addresses of SAS controllers for external

devices 93

5.3.17 Using the Chassis ID Prom Tool 94

5.3.18 Configuring LAN teaming 96

5.3.19 Switching off the ID indicator 97

5.3.20 Performing a fan test 98

6 Power supply unit (PSU) 101

6.1 Safety notes 101

6.2 Basic information 101

6.3 Redundant power supply 103

6.3.1 Installing a hot-plug PSU 103

6.3.2 Removing a hot-plug PSU 106

6.3.3 Replacing a hot-plug PSU 111

6.4 Power distribution board 113

6.4.1 Installing the power distribution board 113

6.4.2 Removing the power distribution board 117

6.4.3 Replacing the power distribution board 120

Content

Upgrade and Maintenance Manual RX2520 M5

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