Fujitsu PRIMERGY RX1330 M4 Operating and installation instructions

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PRIMERGY CUSTOMER INFORMATION BULLETIN

Number/Revision:

PY-CIB049-00

Issue Date:

14 April 2020

Title:

The System Tries to Power on Before iRMC is Ready

Applies to:

PRIMERGY RX1330 M4/TX1330 M4/TX1320 M4

Effective Duration:

Permanent

Problem:

When the power is connected to the PRIMERGY server, the system tries to start before

the Fujitsu Integrated Remote Management Controller (iRMC) is ready. This is indicated

by the fans speeding up to the maximum as soon as the power is connected. The iRMC

takes about two minutes to boot up, then you see the display on the screen indicating

POST and the fans slow down to normal speed.

This is not expected behavior. The iRMC should boot up first indicated by a stable

power LED. The system can then be started using the power switch (or remotely using

the iRMC interface).

Solution / Workaround:

This issue is resolved by the following procedure:

PRIMERGY CUSTOMER INFORMATION BULLETIN

1. Disconnect the power cables

2. Open the housing and locate the jumper block for UEFI Recovery (RCVR) /

Password Clear (PWD CLR)

Consult the relevant PRIMERGY Maintenance Manual from

http://manuals.ts.fujitsu.com for help to open the housing

The board schematic sticker on the inside can guide to the location of the

RCVR/PWD CLR jumper block

See an example of the jumper block in Fig.1 and a schematic on Fig.1a

below showing the neutral position (Default)

Fig. 1: Jumper in neutral position

3. Set the jumper to ‘PWD CLR’ position as shown in Fig. 2 and Fig. 2a (schematic)

4. Connect the power cables. The fans will still speed up. Wait until the monitor

displays POST after about 2 minutes by when the iRMC should be ready. A

PRIMERGY CUSTOMER INFORMATION BULLETIN

warning message will be displayed indicating the jumper is placed in a password

clear position.

5. Enter UEFI (BIOS) setup, go to ‘Save and Exit’ tab and choose ‘Save Changes

and Reset’

6. Disconnect the power cables

7. Place the jumper in the neutral position (see Fig. 1/1a)

8. Close the housing

9. Connect the power cables. The system will not start before the iRMC is ready

10.Power On the system as soon as the iRMC is ready (when the power LED stops

blinking)

Do not be concerned if the system switches off in POST and starts again

11.Enter UEFI (BIOS) setup, check and correct the necessary settings (especially

SATA operation mode if you are using the onboard SATA RAID functionality)

12.After the desired BIOS settings are set make sure to ‘Save Changes and Reset’

Revision History

REVISION

DATE

CHANGE SUMMARY

0000

14 April 2020

Initial Release