Fitbit Zip Ace User manual
User Manual
Version 1.5
Get started
Welcome to Fitbit Ace, the showerproof band designed for kids ages 8and up that
tracks steps, active minutes, and sleep and rewards kids for hitting goals.
Take a moment to review our complete safety information at fitbit.com/safety. Ace
is not intended to provide medical or scientific data.
What's in the box
Your Ace box includes:
Tracker Additional large band Charging cable
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Set up Ace
Install the Fitbit app on the primary phone or tablet your child will use with Ace.
Open the Fitbit app, and follow the instructions in the related help article to set up
your device.
To set up an account, you’re prompted to enter information such as your child’s
height and age to help calculate their activity.
Charge your tracker
A fully-charged Ace has a battery life of 5 days. Battery life and charge cycles vary
with use and other factors; actual results will vary.
To charge Ace:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Ace. The
pins on the charging clip must lock securely with the gold contacts on the
back of the tracker. Ace vibrates, and a battery icon appears on the screen.
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Charging fully takes up to 2 hours. While the tracker charges, tap it to check the
battery level. A fully-charged tracker shows a solid battery icon. If you haven't set
up Ace yet, you'll see a message instructing you to set up your tracker.
See your data in the Fitbit app
Open the Fitbit app on your phone to see your activity and sleep data, and more.
Each time you open the Fitbit app, Ace syncs automatically when it's nearby. You
can also use the Sync Now option in the app.
For more information, see the related help article.
Wear Ace
Place Ace around your wrist. The top of the tracker is the side with the charging
port. The top of the tracker should be on the outside or top of your wrist. If you
purchased an accessory band, you'll find instructions in "Change the band" on
page8.
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Placement
Wear Ace a finger's width above your wrist bone.
Handedness
For greater accuracy, you must specify whether you wear Ace on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
To start, the Wrist setting is set to non-dominant. If you wear Ace on your dominant
hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap the icon in the top left Ace tile
Wrist Dominant.
Wear and care tips
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lClean your band and wrist regularly with a soap-free cleanser.
lIf your tracker gets wet, remove and dry it completely after your activity.
lTake your tracker off from time to time.
For more information, visit the Fitbit Wear & Care page.
Change the band
Ace comes with an extra small band attached and an additional large bottom band
in the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page19.
Remove a band
1. Turn Ace over and find the band latches.
2. To release the latch, press down on the flat metal button on the strap.
3. Slide the band up to release it from the tracker.
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4. Repeat on the other side.
If you're having trouble removing the band or if it feels stuck, gently move thewrist
band back and forth to release it.
Attach a new band
Before you attach a new band, first identify the top and bottom bands. The top
band has a buckle on it and should be attached on the side closest to the charging
port. The bottom band has notches in it.
To attach a band, slide it down on the end of the tracker until it snaps into place.
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Basics
Learn how to navigate, check the battery level, and care for your child's tracker.
Navigate Ace
Ace has an OLED tap display that can be oriented horizontally or vertically. Tap the
display to flip through your stats.
The screen on Ace is dimmed when not in use. It wakes up automatically when you
turn your wrist or double-tap Ace where the screen meets the band.
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Activity and Wellness
Ace continuously tracks a variety of stats whenever you wear it. Data automatically
syncs with the Fitbit app throughout the day.
See your stats
From the clock face, swipe up to see your daily stats, including:
lSteps taken
lActive minutes
Find your complete history and other information detected by your tracker in the
Fitbit app.
Track your sleep
Wear Ace to bed to automatically track your time asleep and movement during the
night to help you understand your sleep patterns. Sync your tracker when you wake
up and check the Fitbit app to see your sleep stats, including when you go to bed,
how long you're asleep, and how long you spend awake or restless.
For more information, see the related help article.
Set a sleep goal
To start, you have a sleep goal of 9 hours of sleep per night. Customize this goal to
meet your needs.
For more information, see the related help article.
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Track a daily activity goal
Ace tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.
Choose a goal
To begin, your goal is to take 10,000 steps per day. Choose to change the number
of steps, or pick a different activity goal.
For more information, see the related help article.
Track progress toward your goal on Ace. For more information, see "See your stats"
on the previous page.
Track your hourly activity
Ace helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps. When you meet the 250-step goal after receiving the reminder, you feel
a second vibration and see a congratulatory message.
Turn on reminders to move in the Fitbit app.
For more information, see the related help article.
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