Epson ActionPC 2000 Instruction sheet

EPSON

READ

THIS

FIRST

About Your

EPSON Computer

Printed on recycled paper with 10% post-consumer content

IMPORTANT NOTlCE

DISCLAIMER OF WARRANTY

Epson America makes no representations or warranties, either express or implied, by or

with respect to anything in this manual, and shall not be liable for any implied warranties

ofmerchantability and fitness for a particular purpose or for any indirect, special, or

consequential damages. Some states do not allow the exclusion of incidental or

consequential damages, so this exclusion may not apply to you.

COPYRlGHT NOTlCE

system, or transmitted, in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without the prior written permission of Epson

America, Inc. No patent liability is assumed with respect to the use of information

contained herein. Nor is any liability assumed for damages resulting from the use of the

information contained herein. Further, this publication and features described herein are

subject to change without notice.

TRADEMARKS

EPSON is a registered trademark of Seiko Epson Corporation

ActionPC and ActionTower are trademarks and EPSON Connection is a service mark of

Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and

may be trademarks of their respective companies.

1994 by Epson America, Inc.

400367200

Torrance, California, USA 8/94

Read This First

Contents

Introduction .......................

Installed Equipment and Software ..........

Introducing FocalPoint ..............

Where to Get Help

....................

CompuServe On-line Support ..........

Multimedia Systems ...................

Sound Card and CD-ROM Drive Compatibility

Installed Software .................

Connecting the Speakers

.............

Adjusting the Sound ................

Testing Your Multimedia System ........

Running Berenstain Bears from DOS

......

Troubleshooting Your Multimedia System ......

Diagnosing Sound Card Problems .......

Diagnosing CD-ROM Drive Problems .....

Read This First

iii

lntroduction

Before you set up and use your EPSON® system, be sure to

read the information in this booklet about the equipment and

software installed on your computer.

The following section describes the equipment and software

included with all systems. If you have a multimedia system, be

sure to read “Multimedia Systems, “beginning on page 8, for

information about your additional equipment and software.

If you do not have a multimedia system but you later install

your own multimedia equipment, be sure to read “Multimedia

Systems” for any information that may then apply to your

computer.

lnstalled Equipment and Software

In addition to the components described in your computer

User's Guide, your system comes with the following equipment

and software, depending on which computer you purchased:

ActionPCTM2000 or ActionTowerTM2000 include a built-in

fax/modem, a cable for connecting it to your phone line,

and a user manual describing both the fax and modem

functions. Follow the instructions in the modem manual to

connect the fax/modem to your phone line.

WinFax® LITE fax software is installed on your computer’s

hard disk drive and is available by selecting an icon in the

Microsoft® Windows™ PFS:® Applications program group

or from an icon in EPSON’s FocalPoint™Utility group.

(FocalPoint is described on page 5.)

To operate your modem, you can use the Windows Terminal

program or the software provided with CompuServe® and

America Online.® (These programs are described below.)

Read This First

ActionPC 3000 or ActionTower 3000 come with a built-in

voice/ fax/ data modem. Among its features are a voice

mail system and the ability to send and receive faxes. A

cable for connecting the modem to your phone line and a

user manual describing all of the modem’s functions are

included. Follow the instructions in the user manual to

connect the modem to your phone line.

Pacific Image® Communications’ SuperVoice™ software

integrating voice, fax, and data communications is installed

on your computer’s hard disk drive. See the SuperVoice

user manual for instructions on using the program. For

additional help with SuperVoice, contact the manufacturer

at these numbers:

Technical support: (818) 457-9684

Fax: (818) 457-8881

Sales: (818) 457-8880

BBS:

(818) 457-9189

Internet: [email protected]

All of these computers comes with a wide variety of other

software loaded on the hard disk drive. To learn about these

programs, read the user manual or brochure that comes with

each one. If you need to contact the software manufacturer for

additional information, the phone numbers are included in the

list below. (Not all 800 numbers may be available in Canada.)

Microsoft MS-DOS® 6.2 operating system software,

installed on the hard disk drive, including a user manual

and diskettes

Technical support: EPSON ConnectionSM

at (800) 922-8911 (U.S. only)

or (800) 463-7766 (Canada only)

2Read This First

Microsoft Windows 3.11 graphical user interface software,

installed on the hard disk drive, including a user manual

and diskettes

Technical support: EPSON Connection

at (800) 922-8911 (U.S. only)

or (800) 463-7766 (Canada only)

Spinnaker® PFS: WindowWorks business management

software installed on the hard disk drive along with a user

manual

Customer service: (800) 227-5609

Technical support: (404) 428-0008

Fax: (404) 427-1150

Interactive voice/ faxback: (404) 514-6330

IntuitTM Quicken® for Windows financial planning software

installed on the hard disk drive along with a user manual

Customer service: (800) 624-8742 (U.S. and Canada)

(415) 858-6095 (outside U.S. or

Canada)

Technical support: (415) 858-6059

Faxback: (415) 858-6090

Intuit Quickbooks® bookkeeping software demonstration

program installed on the hard disk drive, including a

brochure and ordering information

Customer service: (800) 624-8742 (U.S. and Canada)

(415) 858-6095 (outside U.S. or

Canada)

Technical support: (415) 858-6059

Faxback: (415) 858-6090

Read This First 3

Sierra® On-Line Hoyle® Classic Card Games software

installed on the hard disk drive along with a user manual

Technical support: (206) 644-4343

Customer service: (800) 743-7725 (U.S. and Canada)

Sales: (800) 757-7707 (U.S. and Canada)

Hint line: (900) 370-5583

Interactive voice/ faxback: (800) 376-2683 (U.S. and Canada)

Fax: (209) 683-3633

BBS:

(209) 683-4463

InterplayTMRussian 6-PakTMgame software installed on the

hard disk drive along with a user manual

Technical support: (714) 553-6678

Fax: (714) 252-2820

BBS:

(714) 252-2822

America Online news and information service software

installed on the hard disk drive, including a brochure and

subscription information

Technical support: (800) 827-6364

BBS:

(800) 827-5808

CompuServe WinCIM® information manager for the

CompuServe news and information service installed on the

hard disk drive, including a brochure and subscription

information

Customer service: (800) 848-8990

Sierra On-Line Dynamix® The Even More Incredible

MachineTMpuzzle software installed on the hard disk drive,

including a user manual and diskettes

Technical support: (206) 644-4343

Customer service: (800) 743-7725 (U.S. and Canada)

Sales: (800) 757-7707 (U.S. and Canada)

Hint line: (900) 370-5583

Interactive voice/ faxback: (800) 376-2683 (U.S. and Canada)

BBS:

(209) 683-4463

4Read This First

Introducing FocalPoint

Your system includes EPSON’s FocalPoint, a Windows

environment program. FocalPoint was designed to provide

easy access to the Windows programs, utilities, and games on

your computer, as well as on-line information about EPSON

products and services.

When you turn on or reset your computer, it automatically

starts FocalPoint after loading MS-DOS and Windows.

The FocalPoint screen includes these four sections:

Three large program group selection buttons on the left

The program icon selection screen in the middle, including

“previous page” and “next page” buttons with a page

number in the upper right corner

Four small system control buttons on the right

A description box on the bottom of the screen with

information on the currently highlighted item.

To learn more about FocalPoint and for help moving between

the FocalPoint screens, select the Help button with the blue ?

icon on the right side of the screen.

Always properly exit any program you are using and thenAlways properly exit any program you are using and then

computer to ensure that your data is saved correctly.computer to ensure that your data is saved correctly.

Read This First 5

If desired, you can prevent your computer from starting

FocalPoint automatically but still make it available from its

Windows icon. To do so, select the Exit button with the door

icon on the right side of the screen. Then open the Windows

Startup group, if necessary. Move the FocalPoint icon from that

group to another convenient Windows group. (See your

Windows documentation for instructions on using Windows.)

Where to Get Help

If you have trouble using any of the software mentioned in this

booklet, first check to see if the software includes on-line help

and/or a user manual and look there for information. Many

programs also provide support through CompuServe; check

your software documentation for information about obtaining

help this way.

If these sources do not help you solve the problem, contact the

software manufacturer for assistance at any of the numbers

given in this booklet.

Note

It is a good idea to periodically back up your entire hard

disk drive, or at least your program directories, so you can

restore your program files without using program diskettes.

We recommend that you back up the program directories of

any software for which you do not have the original

program diskettes. If you need to reinstall any software and

you do not have a backup, you may need to obtain program

diskettes from the manufacturer. Contact them at the

number(s) listed in this booklet. (Usually you can order

diskettes by calling the “Customer service” number.)

6Read This First

If you need additional help, EPSON provides customer support

and service through a network of Authorized EPSON

Customer Care Centers. EPSON also provides support services

through the EPSON Connection. In the United States, dial

(800) 922-8911. In Canada, dial (800) GO-EPSON.

Call the EPSON Connection for the following:

Technical assistance with the installation, configuration,

and operation of EPSON products

Assistance in locating your nearest Authorized EPSON

Reseller or Customer Care Center

Customer Relations

EPSON technical information library fax service

Product literature on current and new products.

You can purchase accessories, manuals, or parts for EPSON

products from EPSON Accessories at (800) 873-7766 (U.S. sales

only). In Canada, call (800) GO-EPSON for sales locations.

When you call for technical assistance, be ready to identify

your system and its configuration, and provide any error

messages to the support staff. See your computer User's Guide

for more information.

For on-line information about EPSON products, services, and

contact numbers, select the EPSON information icons from the

Software program group in FocalPoint.

Read This First

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