Epson ActionPC 2000 Instruction sheet
EPSON
®
READ
THIS
FIRST
About Your
EPSON Computer
@
Printed on recycled paper with 10% post-consumer content
IMPORTANT NOTlCE
DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
ofmerchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.
COPYRlGHT NOTlCE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
EPSON is a registered trademark of Seiko Epson Corporation
ActionPC and ActionTower are trademarks and EPSON Connection is a service mark of
Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective companies.
Copyright
0
1994 by Epson America, Inc.
400367200
Torrance, California, USA 8/94
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Contents
Introduction .......................
Installed Equipment and Software ..........
Introducing FocalPoint ..............
Where to Get Help
....................
CompuServe On-line Support ..........
Multimedia Systems ...................
Sound Card and CD-ROM Drive Compatibility
Installed Software .................
Connecting the Speakers
.............
Adjusting the Sound ................
Testing Your Multimedia System ........
Running Berenstain Bears from DOS
......
Troubleshooting Your Multimedia System ......
Diagnosing Sound Card Problems .......
Diagnosing CD-ROM Drive Problems .....
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iii
lntroduction
Before you set up and use your EPSON® system, be sure to
read the information in this booklet about the equipment and
software installed on your computer.
The following section describes the equipment and software
included with all systems. If you have a multimedia system, be
sure to read “Multimedia Systems, “beginning on page 8, for
information about your additional equipment and software.
If you do not have a multimedia system but you later install
your own multimedia equipment, be sure to read “Multimedia
Systems” for any information that may then apply to your
computer.
lnstalled Equipment and Software
In addition to the components described in your computer
User's Guide, your system comes with the following equipment
and software, depending on which computer you purchased:
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ActionPCTM2000 or ActionTowerTM2000 include a built-in
fax/modem, a cable for connecting it to your phone line,
and a user manual describing both the fax and modem
functions. Follow the instructions in the modem manual to
connect the fax/modem to your phone line.
WinFax® LITE fax software is installed on your computer’s
hard disk drive and is available by selecting an icon in the
Microsoft® Windows™ PFS:® Applications program group
or from an icon in EPSON’s FocalPoint™Utility group.
(FocalPoint is described on page 5.)
To operate your modem, you can use the Windows Terminal
program or the software provided with CompuServe® and
America Online.® (These programs are described below.)
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ActionPC 3000 or ActionTower 3000 come with a built-in
voice/ fax/ data modem. Among its features are a voice
mail system and the ability to send and receive faxes. A
cable for connecting the modem to your phone line and a
user manual describing all of the modem’s functions are
included. Follow the instructions in the user manual to
connect the modem to your phone line.
Pacific Image® Communications’ SuperVoice™ software
integrating voice, fax, and data communications is installed
on your computer’s hard disk drive. See the SuperVoice
user manual for instructions on using the program. For
additional help with SuperVoice, contact the manufacturer
at these numbers:
Technical support: (818) 457-9684
Fax: (818) 457-8881
Sales: (818) 457-8880
BBS:
(818) 457-9189
Internet: [email protected]
All of these computers comes with a wide variety of other
software loaded on the hard disk drive. To learn about these
programs, read the user manual or brochure that comes with
each one. If you need to contact the software manufacturer for
additional information, the phone numbers are included in the
list below. (Not all 800 numbers may be available in Canada.)
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Microsoft MS-DOS® 6.2 operating system software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support: EPSON ConnectionSM
at (800) 922-8911 (U.S. only)
or (800) 463-7766 (Canada only)
2Read This First
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Microsoft Windows 3.11 graphical user interface software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support: EPSON Connection
at (800) 922-8911 (U.S. only)
or (800) 463-7766 (Canada only)
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Spinnaker® PFS: WindowWorks business management
software installed on the hard disk drive along with a user
manual
Customer service: (800) 227-5609
Technical support: (404) 428-0008
Fax: (404) 427-1150
Interactive voice/ faxback: (404) 514-6330
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IntuitTM Quicken® for Windows financial planning software
installed on the hard disk drive along with a user manual
Customer service: (800) 624-8742 (U.S. and Canada)
(415) 858-6095 (outside U.S. or
Canada)
Technical support: (415) 858-6059
Faxback: (415) 858-6090
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Intuit Quickbooks® bookkeeping software demonstration
program installed on the hard disk drive, including a
brochure and ordering information
Customer service: (800) 624-8742 (U.S. and Canada)
(415) 858-6095 (outside U.S. or
Canada)
Technical support: (415) 858-6059
Faxback: (415) 858-6090
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Sierra® On-Line Hoyle® Classic Card Games software
installed on the hard disk drive along with a user manual
Technical support: (206) 644-4343
Customer service: (800) 743-7725 (U.S. and Canada)
Sales: (800) 757-7707 (U.S. and Canada)
Hint line: (900) 370-5583
Interactive voice/ faxback: (800) 376-2683 (U.S. and Canada)
Fax: (209) 683-3633
BBS:
(209) 683-4463
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InterplayTMRussian 6-PakTMgame software installed on the
hard disk drive along with a user manual
Technical support: (714) 553-6678
Fax: (714) 252-2820
BBS:
(714) 252-2822
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America Online news and information service software
installed on the hard disk drive, including a brochure and
subscription information
Technical support: (800) 827-6364
BBS:
(800) 827-5808
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CompuServe WinCIM® information manager for the
CompuServe news and information service installed on the
hard disk drive, including a brochure and subscription
information
Customer service: (800) 848-8990
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Sierra On-Line Dynamix® The Even More Incredible
MachineTMpuzzle software installed on the hard disk drive,
including a user manual and diskettes
Technical support: (206) 644-4343
Customer service: (800) 743-7725 (U.S. and Canada)
Sales: (800) 757-7707 (U.S. and Canada)
Hint line: (900) 370-5583
Interactive voice/ faxback: (800) 376-2683 (U.S. and Canada)
BBS:
(209) 683-4463
4Read This First
Introducing FocalPoint
Your system includes EPSON’s FocalPoint, a Windows
environment program. FocalPoint was designed to provide
easy access to the Windows programs, utilities, and games on
your computer, as well as on-line information about EPSON
products and services.
When you turn on or reset your computer, it automatically
starts FocalPoint after loading MS-DOS and Windows.
The FocalPoint screen includes these four sections:
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Three large program group selection buttons on the left
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The program icon selection screen in the middle, including
“previous page” and “next page” buttons with a page
number in the upper right corner
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Four small system control buttons on the right
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A description box on the bottom of the screen with
information on the currently highlighted item.
To learn more about FocalPoint and for help moving between
the FocalPoint screens, select the Help button with the blue ?
icon on the right side of the screen.
Always properly exit any program you are using and thenAlways properly exit any program you are using and then
ti
computer to ensure that your data is saved correctly.computer to ensure that your data is saved correctly.
Read This First 5
If desired, you can prevent your computer from starting
FocalPoint automatically but still make it available from its
Windows icon. To do so, select the Exit button with the door
icon on the right side of the screen. Then open the Windows
Startup group, if necessary. Move the FocalPoint icon from that
group to another convenient Windows group. (See your
Windows documentation for instructions on using Windows.)
Where to Get Help
If you have trouble using any of the software mentioned in this
booklet, first check to see if the software includes on-line help
and/or a user manual and look there for information. Many
programs also provide support through CompuServe; check
your software documentation for information about obtaining
help this way.
If these sources do not help you solve the problem, contact the
software manufacturer for assistance at any of the numbers
given in this booklet.
Note
It is a good idea to periodically back up your entire hard
disk drive, or at least your program directories, so you can
restore your program files without using program diskettes.
We recommend that you back up the program directories of
any software for which you do not have the original
program diskettes. If you need to reinstall any software and
you do not have a backup, you may need to obtain program
diskettes from the manufacturer. Contact them at the
number(s) listed in this booklet. (Usually you can order
diskettes by calling the “Customer service” number.)
6Read This First
If you need additional help, EPSON provides customer support
and service through a network of Authorized EPSON
Customer Care Centers. EPSON also provides support services
through the EPSON Connection. In the United States, dial
(800) 922-8911. In Canada, dial (800) GO-EPSON.
Call the EPSON Connection for the following:
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Technical assistance with the installation, configuration,
and operation of EPSON products
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Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
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Customer Relations
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EPSON technical information library fax service
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Product literature on current and new products.
You can purchase accessories, manuals, or parts for EPSON
products from EPSON Accessories at (800) 873-7766 (U.S. sales
only). In Canada, call (800) GO-EPSON for sales locations.
When you call for technical assistance, be ready to identify
your system and its configuration, and provide any error
messages to the support staff. See your computer User's Guide
for more information.
For on-line information about EPSON products, services, and
contact numbers, select the EPSON information icons from the
Software program group in FocalPoint.
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