Elo TouchSystems 1939L User manual

Touchmonitor User Guide

1939L 19” LCD Rear-mount Touchmonitor

3000 Series

Revision C

User Guide

19"LCD REAR-MOUNT TOUCHMONITOR

1939L Family 3000 Series

Revision C

P/N E851250

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but not

limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written per-

mission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no

representations or warranties with respect to the contents hereof, and specifically disclaims any

implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re-

serves the right to revise this publication and to make changes from time to time in the content

hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch is a trademark of Tyco Electronics Corporation.Other product names mentioned herein

may be trademarks or registered trademarks of their respective companies.

iii

Table of Contents

Chapter1

Introduction 7

Product Description 7

Precautions ................................................................7

About the Product ......................................................8

Chapter2

Installation and Setup 9

Unpacking Your Touchmonitor...................................9

Touch Interface Connection .......................................10

Product Overview ......................................................11

Main Unit ..............................................................11

Rear View ............................................................11

Installing the Driver Software .....................................12

Installing the Serial Touch Driver .........................13

Installing the Serial Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 ...13

Installing the Serial Touch Driver for MS-DOS

and Windows 3.1..................................................14

Installing the USB Touch Driver...........................15

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 ...15

Chapter3

Operation 17

About Touchmonitor Adjustments ..............................17

Rear Panel Controls.............................................18

Remote OSD Buttons(option) ..............................18

Controls and Adjustment ............................................19

On Screen Display (OSD) Menu Functions.........19

On Screen Display (OSD) Control Options .........20

Preset Modes.......................................................21

Power Management System ................................22

Chapter4

Troubleshooting 23

Solutions to Common Problems .................................23

AppendixA

Native Resolution .......................................................25

AppendixB

Touchmonitor Safety ..................................................27

Care and Handling of Your Touchmonitor ..................28

AppendixC

Touchmonitor Specifications ......................................30

IntelliTouch Touchscreen Specification................31

CarrollTouch Infrared Touchscreen Specification 32

Surface Capacitive Touchscreen Specification ...33

SecureTouch Touchscreen Specification ............34

AccuTouch Touchscreen Specification ...............35

19" LCD Touchmonitor (ET1939L-XCWA-X-G)

Dimensions ..........................................................36

Regulatory Information 37

Warranty 41

Index 43

C H A P T E R

INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest

advances in (LCD) display design. This combination of features creates a natural flow of informa-

tion between a user and your touchmonitor.

This LCDmonitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide

superior display performance.Amaximum resolution of SXGA1280 x 1024 is ideal for displaying

graphics and images. Other outstanding features that enhance this LCDmonitor’s performance are

Plug & Play compatibility, and On ScreenDisplay (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

1-7

About the Product

Your LCDrear-mount touchmonitor is a 19” SXGATFT color display with the following features:

• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies

between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In

each frequency mode, the microprocessor-based circuitry allows the monitor to function at the

precision-of a fixed frequency.

• High contrast color TFT LCDdisplay supports resolutions up to SXGA1280 x 1024. Compatible

with VGA,SVGA,XGA,SXGA(non-interlaced)andmostMacintoshcompatiblecolorvideocards.

• Power management system conforms toVESA DPMS standard.

• SupportsDDC1/2B for Plug & Play compatibility.

• Advanced On ScreenDisplay (OSD) control for picture quality adjustment.

For full Product Specifications refer toAppendix C.

1-8 UserGuide

C H A P T E R

INSTALLATION AND SETUP

This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.

Unpacking Your Touchmonitor

Check that the following 9 items are present and in good condition:

LCD monitor Video cable USB cable

Serial cable European power cable Power cable US/Canada

TouchTools CD+ Quick InstallGuide Brick power supply

2-9

Elo QuickStart

Software

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and

touchmonitor are turned off.

1. Connect one end of the power adapter to the monitor and the other end to the connector of the

power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable

(but not both) to the rear side of the computer and the other end to the LCDmonitor. Tighten by

turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have

thumb screws).

3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.

Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect one end of OSD remote control key(option) to the monitor.

2-10 UserGuide

Adapter Video Cable Serial Cable USB Cable

OSD Remote Control Key

(option)

Product Overview

Main Unit

Rear View

2-11

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your

computer.Drivers are located on the enclosed CD-ROM for the following operating systems:

• WindowsXP

• Windows 2000

• WindowsMe

• Windows 98

• Windows 95

• WindowsNT4.0

The latest versions of drivers and driver information for other operating systems are available on the

Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of your

touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your

touchmonitor, follow the instructions on the screen to install a generic Plug-and-Play monitor.

Refer to the appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB

communication cable, you should install only the serial driver or the USB driver.

2-12 UserGuide

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