Elo TouchSystems ET3201L User manual

USER MANUAL

Elo Touch Solutions

ET3201L 32” Interactive Digital Signage Touchmonitor

ET4201L 42” Interactive Digital Signage Touchmonitor

ET5501L 55” Interactive Digital Signage Touchmonitor

ET7001L 70” Interactive Digital Signage Touchmonitor

SW601990 Rev E

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 2 of 36

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated

into any language or computer language, in any form or by any means, including, but not limited to, electronic,

magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

Disclaimer

The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Afffiliates

(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically

disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation of Elo to

notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,

SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft

Corporation.

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 3 of 36

Table of Contents

Chapter 1 – Introduction........................................................................... 4

Chapter 2 – Unpacking.............................................................................. 5

Chapter 3 – Touchmonitor Installation................................................ 7

Chapter 4 – Mounting................................................................................ 9

Chapter 5 – Operation............................................................................... 13

Chapter 6 – Technical Support............................................................... 28

Chapter 7 – Safety & Maintenance........................................................ 29

Chapter 8 – Regulatory Information ................................................... 31

Chapter 9 – Warranty Information......................................................... 35

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 4 of 36

Chapter 1: Introduction

Product Description

Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable

performance with the latest developments in touchscreen technology and display design. This

combination of features creates a natural flow of information between a user and the

touchmonitor.

This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, and digital

signage LCD panel to provide superior display performance. Its Full HD resolution of

1920x1080 is suitable for displaying graphics and images. Other features that enhance this

LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone

output capability, a remote for on screen display (OSD) controls, and a family of IDS computer

modules.

The computer modules are designed to slide into a bay on the rear of the monitor. The

monitors form factor will not be affected and extra cabling is not required. Your IDS

touchmonitor will turn into an IDS All-in-One touchcomputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user manual to

maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more

information on touchmonitor safety.

For your health and safety, it is strongly recommended that at least two people (four for the

ET7001L) handle, lift, and/or move these touchmonitors.

This manual contains information that is important for the proper setup and maintenance of the

IDS and optional computer module. Before setting up and powering on your new touchmonitor

and computer module, read through this manual, especially the Installation, Mounting, and

Operation chapters.

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 5 of 36

Chapter 2: Unpacking

Unpacking the Interactive Digital Signage Touchmonitor

To unpack the IDS, follow these steps:

1. The carton should be oriented in the manner according to its labeling. The hinged plastic

locks should be at the ‘bottom’.

2. Open and remove all 4 hinged plastic locks. There are 6 hinged plastic locks for the 7001L

unit.

3. Once the locks are removed, lift the cartons top lid off the bottom frame.

4. With the top lid removed, you now have access to the IDS touchmonitor and the included

accessories.

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 6 of 36

Chapter 3: IDS Touchmonitor Installation

Connector Panel & Interfaces

Note: For your health and safety, it is strongly recommended that at

least two people (four for the ET7001L) handle, lift, or move these

Touchmonitors. Elo recommends safe lifting techniques as described

in OSHA/NIOSH Guidelines.

Check that the following items are present and in good condition:

IDS touchmonitor

User Manual CD

Quick Install Guide

OSD Remote connected to the monitor

Cables

oHDMI, USB, North America power, Europe/Korea power, U.K. power, Argentina power,

Taiwan power, China power, Korea power, Japan power, & Japan 3pin-2pin adapter

Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access

the touchmonitors connector panel.

Pictures of the connector panel and interfaces. The OSD connection is in red.

3201L/4201L/5501L/7001L

Images of monitor back I/O ports with OSD remote

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 7 of 36

IDS Touchmonitor Connections to an External Computer

1. Connect the HDMI cable between the monitor and the video source.

2. Connect the USB touch cable between the monitor and the PC.

3. Select the correct power cable for your region. Connect it between the AC power source

and the touchmonitors POWER IN connector.

4. The touchmonitor ships in an ON state. Use the remote OSD to access the On Screen

Display Menu.

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 8 of 36

Installing the IDS Touchscreen Technology Software Drivers

IntelliTouch Plus units are HID compatible, but will require the Elo driver if touch calibration is

required.

Optical units are HID compatible and do not require an Elo touch driver. If an Elo touch driver

has previously been installed on the host computer, remove this driver by opening Control

Panel and selecting to remove the driver completely.

Visit the Elo Touch Solutions website www.elotouch.com for:

Updates to the Elo touch driver

Additional touch driver information

Detailed touch driver installation guides

Touch drivers for other operating systems

The Elo touch driver and the Elo Computer Module driver packs are available with the CD that

ships with the touchmonitor.

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 9 of 36

Chapter 4: Mounting

Note: For your health and safety, it is strongly recommended that at

least two people (four are recommended for the ET7001L) handle, lift,

or move these touchmonitors.

Note: When laying the display face-down (for attaching mounting

brackets or stands), protect the glass on the face from scratching and

damage. Lay the display on a non-abrasive surface, or first protect the

display face with film or foam.

General Mounting Information

The following three mounting orientations are supported: Landscape, portrait and table-top

mode. For optimal touch performance, ensure that the monitor is supported fully and is as

flat as possible.

Portrait

User Manual: Interactive Digital Signage

SW601990 Rev E, Page 10 of 36

Landscape

Table Top –Refer to the Temperature Control section for table top mode requirements.

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