
EBOX-336x Series User Manual
DMP Electronics Inc. 4
Purchase Agreement
Purpose:
In accordance to the general commercial conduct of Trust and Fair Trade, herewith below isthe agreement for
the protection forboth parties, DMP and Users in pursuant of trading.
Product Description:
With this product, herewith also known as EBOX-336xSeries, which is a simplified and economical design of an
embedded device for Special Purpose Personal Computing. The basic specifications of this product is comprised
of the x86 technology design, and with onboard 1GB/ 2GB DDR3 System memory, VGA or HDMI display, USB,
COM ports,and LAN Interfaces.
Distribution Convention:
1. This Productincludes aPCand a power supply unit.Upon receivingthisproduct, pleasereferto user
manual to check forthe contents and appearance of this product; contact the nearest dealer or DMP
office for any defective or missing partsimmediately. The supplier will not be responsible for any reported
discrepancy there after the expiration period of 3-days from the received date.
2. In consideration of transportation and the costof storage, the supplier provides tothe distributors a
warrantyof 12 months. This warranty covers the failure caused by hardware breakdown (excluding hard
drives), butdoes notcovertheact ofmisuse andmishandling.
3. The supplier will not accept unknown post, therefore if you wish to repair orto return your goods –
kindlyplease contact your nearest dealer to make yourdeclaration, and atthe same time, apply for an
RMA number (RMA stands for Return Merchandise Authorization –please ask forRMA form and fill-up
for authorization).
4. The freight for return goods for repair will follow the International customary practice and convention:
Both parties is to payfor freight of one shipment each.The shipper is required to prepay the freight from
the place of origin (This means that the returnee (user) coversthe freight for return goods, while the
Supplier covers the freight for goods after the repair).
5. Obsolete warranty is referred to as: (1)Expiration of warranty or (2)Damagedue to misuse within
warranty.The Supplier will be taken into consideration of the circumstances,to provide repair service
with charges expense for obsolete warranty. This expense includesthe cost of material and the cost of
labor.
Note: If there is other particularissue, not listed in the above conditions, both parties agreed to follow the
GeneralLaw of Commerce with fair and reasonablediscussion in handling and resolving the argument.