Directed Electronics SmartStart 5000-series User manual

1. Download the free SmartStart application to your smartphone from the iTunes App Store, BlackBerry

App World or Android Market site depending on which brand you own. Links to download BlackBerry

and Android apps are also available at www.directed.com/SmartStart

2. Have the SmartStart system installed by your authorized Directed dealer. Once installed and activated

by the installer, you will receive an e-mail prompting you to activate your account. Your installer can

also provide you with information about your system.

3. After you activate your account, enter your username and password on the More/Settings tab of the

handset app to activate your SmartStart app.

4. Once you have completed the log-in process on your smartphone, you can begin using your app to

control your vehicle(s). From the Car screen, select the vehicle you wish to send commands to.

Note 1: Accessing SmartStart GPS features in the app requires installation of DSM250 SmartStart GPS module.

Note 2: Accessing Home Control features in the app requires compatible home security panel. See www.alarm.com for more

details on compatible hardware.

Note 3: Smartphone coverage for GPS and other features may differ by platform. Please visit www.directed.com/SmartStart for

the most current information on app/smartphone coverage.

System

Commands Menu Bar

QRGDSM250 2011-03

Start Here

Before you can start using your system, the following steps must be performed:

Congratulations on the purchase of your state-of-the-art Directed SmartStart system. Reading this user’s guide

prior to using your system will get you off to a quick and smooth start.

Basic Commands at a Glance

System

Commands Description

Select this icon to lock the vehicle. When a conﬁrmation mes-

sage is received, select it to clear.

Select this icon to unlock the vehicle. When a conﬁrmation mes-

sage is received, select it to clear.

Select this icon to remote start* your vehicle. When a conﬁrma-

tion message is received, select it to clear.The vehicle remote

starts and stays running for the programmed run time*. Select

this icon again to turn off the engine during the run time.

Select this icon to open trunk. A dialog box will open, asking

you to conﬁrm you want to open the trunk. Select "Yes" to con-

ﬁrm, or "No" to cancel the request. If you selected "Yes", select

again to clear the conﬁrmation message when it pops up.

Select this icon to activate panic mode for 30 seconds. Select

again during this time to turn off. This feature is used to attract

attention if in a threatened position.

* See your Remote Start system user's guide or installer for important information about starting a manual transmission vehicle and

how long the engine will run when remote started.

Your vehicle responds exactly the same, with audible and visual conﬁrmations, for both Smartstart and remote control commands.

For more information on app features, use the in-app Help function.

Quick Reference

User's Guide

DSM200/250, 3000/5000-series

Menu Bar and Screens

Menu Bar Description

Home This screen is the default screen for direct access to all your remote commands. Select

any command on the Home screen to perform it.

Alerts This screen provides alerts and notiﬁcations from the system. New alerts or notiﬁca-

tions are indicated by a red circle above the Alerts icon which also indicates the num-

ber of uncleared notiﬁcations received. The available Alerts may vary depending on

the type of system installed in your vehicle.

Cars This screen allows you to access and personalize your vehicle settings.

Track This screen allows you to access SmartStart GPS features (requires SmartStart GPS

hardware and GPS Secure service plans).

More Access settings and other advanced app features. Go to More/Settings to log in to

SmartStart, and use in-app Help function to explore additional feature details.

Screens

Home Screen Alerts Screen Cars Screen Track Screen More Screen

Please visit www.directed.com/SmartStart for the latest updates and information about your SmartStart sys-

tem.

Note: Your SmartStart module automatically checks for up-

dates once every 24 hours. During updates, system

operation is disrupted for approximately one minute.

Note: The amount of time it takes for your vehicle to respond to a command can be affected by cellular

coverage or network congestion.

Red: +12V

Black: Ground

Fuse

Not used here:

D2D (4 pin, wht)

ESP (3 pin, blk)

ESP (4 pin, brn)

2 pin

4 pin

5 pin (see table below)

Conguration wires

Gray & White

+12V

GND

D2D

(4 pin, white)

2 pin

4 pin

cut loop (see table)

✂

CPU1

NOTE: The appearance and connector/port

arrangement on the Directed/Avital/Xpresskit

system may dier to the examples shown .

SmartStart Module

(Top view)

SmartStart Module to Xpresskit

Directed System

(Top view)

LED

Installation Procedure

This product is compatible with most Directed Elec-

tronics Security, Remote Start and hybrid systems that

are ESP2 compatible (3 or 4-pin). Non-compatible

systems include 3001L and older AM1/AM5 mod-

els.

Please read the following before proceeding

1. Customer Information required:

• Record the customer information requested

in step 4a of this procedure. The module ID

# is provided on a sticker which can be af-

ﬁxed to the space provided in step 4a.

This information is required for ﬁnal veriﬁ-

cation/activation of the VSM200/250 or

DSM200/250.

2. Installation Points:

• Install and test the security/remote start sys-

tem ﬁrst using the associated guides and

wiring diagram. If using an existing system,

verify it is fully functional before installing the

Directed SmartStart module.

• For 3000-series or standalone SmartStart

systems with no remote control, test the in-

stalled system via the SmartStart activation

portal.

• Mount the SmartStart module as high as pos-

sible in the vehicle (the engraved side faces

up for GPS devices). Mount with minimal

obstructions that can affect communications

and within reach of the main Directed system

using the provided cables (do not extend).

The module's signal strength (RSSI) can be viewed in the

activation portal after a successful transmission test.

-50 to -90 dB

-91 to -100 dB

> -100 dB

= good signal strength

= borderline/inconsistent signal strength

= weak, insufﬁcient signal strength

• DO NOT connect the SmartStart module un-

til the ﬁnal programming of the Remote Start

main unit and veriﬁcation of security/remote

start system operations are completed.

CAUTIONS

The white plug is ONLY for RSR (Remote Start

Ready) and RXT applications using certain Xpresskit

interfaces (go to www.xpresskit.com for details on

supported devices & vehicles).

For systems with combined 4-pin ESP/D2D ports,

you CANNOT use an interface module in D2D

mode when using a SmartStart module. You must

use W2W on the bypass module.

DO NOT connect the black 3-pin ESP connector to

white Door Lock port on Directed systems.

There should NEVER be more than one data plug

connected from the 3-way harness.

QRNDSM250 2011-10

5-pin Cable

Pin # Wire Color Connection/Description

1 White/Blue (-) RS (Remote Start)/AUX output

2 Brown (-) Factory horn/Alert input

3 Green (-) Lock

4 Blue (-) Unlock

5 Red/White (-) Trunk/AUX output

Note: The analog output wires are only active if the device has

been conﬁgured for Analog Wire mode in the installation portal.

Quick Reference

Install Guide

VSM200/250, DSM200/250

Wiring Schematic

3. Install the VSM200/250 or DSM200/250 using

the information in the wiring diagram and steps

(Note CAUTIONS during installation).

a. Configuration Wires: Connect the loose gray

or white conﬁguration wire(s) to match the

desired application (see table below).

MODE GRAY WIRE WHITE WIRE

ESP2 Open Open

D2D, RSR/RXT GND Open

Autostart/AstroStart Open GND

b. Connect the serial data cable and adapter to

the correct port of the main module. For D2D

RSR/RXT applications, connect the serial

data cable and adapter to Xpresskit module.

c. Complete the main power connections.

d. When power is connected, the module be-

gins an initialization procedure that may

take several minutes. During this procedure,

progress is reported via the ﬂashing Amber/

Green LEDs next to the module cable. When

both LEDs turn on solid, the initialization pro-

cedure is completed (See Status LEDs for a

description of the various LED states).

4. Verify and Activate the SmartStart module:

The following steps need to be performed for the

Veriﬁcation/Activation of the Directed SmartStart

module.

a. Collect Customer Information:

Customer's Full Name:

Customer's E-mail Address:

Customer's mobile phone # and phone carrier

Record/place Module ID # here:

New Account: Existing Account:

If this is an existing account, are you:

adding a new system:

or replacing an existing one:

b. Log on to: www.directechs.com, and click on

the SmartStart link.

c. Follow the on-screen directions to activate

and test a SmartStart device. If this is the cus-

tomer's ﬁrst SmartStart system, you will be

prompted to enter their information as col-

lected in step 4a.

d. Set conﬁguration for commands to match the

installed application.

e. Test the SmartStart system from the website

using the supplied function links.

f. The customer is sent log-in information via

e-mail. After logging into the site at www.

mysmartstart.com, they must select and pay

for the service plan in order to start using the

system.

Status LEDs

Amber LED states:

• Off: No cellular communication. Check

connections such as module harness.

• Flashing slowly: The module is seeking

cellular system communication.

If no cell coverage is available the Amber

LED continues to ﬂash slowly, move the

vehicle to a location with better reception.

• Flashing quickly: The module is negotiat-

ing with a cellular system.

• On solid: Communication successfully es-

tablished.

Green LED states:

• Off: Communication not established with

the remote start main unit or no serial de-

vice is connected.

Check connection at the Bitwriter port,

once connected properly the LED turns on

after resetting the power to the SmartStart

module.

• On solid: Communication successfully es-

tablished with the remote start main unit.

Please return this guide and point the customer to

steps 4a and 4f after successfully completing the in-

stallation as it contains details required for account

setup.

Notes: SmartStart response time can vary depend-

ing on cellular coverage and network congestion.

Operating temperature range: -30°C to + 70°C.

Additional information

can be found at:

www.directechs.com

Logo, Directed Electronics w-driven.eps

Logo, Directed with designed in USA.eps

Logo, Directed with Distributed By.eps

Directed Logo Usage

/i:\Warning!

Safety

first~---------~--

~---~-~-----

--~

--~-----

The

following safety warnings

must

be observed at all times:

Due

to the complexity

this

system,

installation

this

product

must

only be performed

an authorized

Directed dealer.

When

properly installed, this

system

can start the vehicle via a command signal from

the

remote control trans-

mitter. Therefore, never operate

the

system

in an enclosed area

partially enclosed area without ventilation

(such

a garage).

When

parking

an enclosed or partially enclosed area

when having the vehicle

serviced, the remote start

system

must

be disabled using the installed toggle switch.

the user's sole respon-

sibility to properly handle and keep out

reach from children all remote control transmitters to assure that

the

system

does not unintentionally remote start the vehicle.

RECOMMEND

THE

USER

INSTALL

A CARBON

MONOXIDE

DETECTOR

ABOUT

THE

LIVING

AREA

ADJACENT TO

THE

VEHICLE.

ALL

DOORS

LEAD-

ING

FROM ADJACENT LIVING

AREAS

THE

ENCLOSED

PARTIALLY

ENCLOSED

VEHICLE

STORAGE

AREA MUST

ALL

TIMES

REMAIN CLOSED.

These

precautions are

the

sole responsibility

the

user.

Remote

starters on manual transmission vehicles operate differently than those with automatic transmission

because you

must

leave your car

neutral.

You

must

read this Owner's Guide to familiarize yourself with

the proper procedures regarding manual transmission remote starters. If you have any questions, ask your

installer

contact Directed at 1-800-753-0600.

Before remote starting a manual transmission vehicle, please note and follow these instructions:

•

Leave

the vehicle

neutral and be

sure

no one

standing

front

behind the vehicle.

•

WARNING!

Only

remote start on a flat surface

• Have the parking brake fully engaged

WARNING!

the responsibility

the

owner to ensure the parking/emergency brake properly functions.

Failure to

can result

personal injury

property damage.

recommend the owner have the park-

ing/emergency brake

system

inspected and adjusted by a qualified automotive shop biannually.

Use

this product

a manner contrary to

its

intended mode

operation may result in property damage,

personal injury,

death.

(1)

Never remotely start the vehicle with the vehicle

gear, and

(2)

Never remotely

start the vehicle with

the

keys

in the ignition.

The

user

must

also have the neutral safety feature

the vehicle

periodically checked, wherein the vehicle

must

not remotely start while the car

in gear.

This

testing should

be performed

an authorized Directed dealer

accordance with the Safety Check outlined

the product

installation guide. If the vehicle starts

gear, cease remote start operation immediately and consult with

the

authorized Directed dealer to fix the problem.

After the remote start module

has

been installed, contact your authorized dealer to have him or her

test

the

remote start module by performing the Safety Check outlined

the

product installation guide.

the vehicle

starts when performing

the

Neutral Safety Shutdown Circuit

test,

the

remote start unit

has

not been properly

installed.

The

remote start module

must

be removed

the installer

must

properly reinstall the remote start

system

that

the

vehicle does not start

gear. All installations

must

be performed

an authorized Directed

dealer.

OPERATION OF

THE

REMOTE

START

MODULE

THE

VEHICLE

STARTS

GEAR

CONTRARY TO

ITS

IN-

TENDED MODE OF OPERATION. OPERATING

THE

REMOTE

START

SYSTEM

UNDER

THESE

CONDITIONS

MAY

RESULT

PROPERTY

DAMAGE

PERSONAL

INJURY.

YOU MUST IMMEDIATELY

CEASE

THE

USE

THE

UNIT

AND

SEEK

THE

ASSISTANCE OF

AUTHORIZED

DIRECTED

DEALER

REPAIR

DIS-

CONNECT

THE

INSTALLED

REMOTE

START

MODULE.

DIRECTED

WILL

NOT

HELD

RESPONSIBLE

PAY

FOR

INSTALLATION

REINSTALLATION

COSTS.

This

product

designed for fuel injected vehicles only.

Use

this product

a standard transmission vehicle

must

strict accordance with this guide.

This

product should not be installed

any convertible vehicles, soft,

hard top with a manual transmission.

Installation in

such

vehicles may pose certain risk.

2 ©

2009

Directed Electronics.

All

rights reserved.

UMITED

ONE

YEAR CONSUMEBJIJIARRANTY:___

_____

_ _

For a period

ONE

YEAR

from

the

date of

purchase

of a Directed

Electronics

SmartStart

remote

start

product,

Directed

Electronics

["DIRECTED"]

promises

the

original

purchaser,

repair

replace

with

comparable

reconditioned

piece,

the

SmartStart

remote

start

module

[herei

nafter

the

"Part"].

which

proves to be defective in

workmanship

material

under

normal

use, provided

the

following

conditions

are

met:

the

Part

was

purchased

from

authorized

DIRECTED

dealer;

and

the

Part

returned

to DI-

RECTED, postage prepaid, along

with

a clear,

legible

copy

the

receipt

bill

of sale

bearing

the

follow-

ing

information:

consumer's

name, address,

telephone

number,

the

authorized

licensed

dealer's

name

and

complete

product

and

Part

description.

This

warranty

nontransferable

and is

automatically

void

the

Part

has been

modified

used in a

man-

ner

contrary

its

intended

purpose

the

Part

h_as been

damaged

by accident,

unreasonable

use,

ne-

glect,

improper

service,

installation

other

causes not

arising

out

defect

materials

construction

THE MAXIMUM EXTENT ALLOWED

LAW, EXCEPT

STATED ABOVE,

ALL

WARRANTIES, INCLUD-

ING BUT NOT LIMITED

EXPRESS WARRANTY, IMPLIED WARRANTY, WARRANTY

MERCHANTABIL-

ITY,

FITNESS

FOR

PARTICULAR PURPOSE AND WARRANTY

NONINFRINGEMENT

INTELLECTUAL

PROPERTY, ARE EXPRESSLY EXCLUDED; AND DIRECTED NEITHER ASSUMES NOR AUTHORIZES ANY

PERSON

ENTITY

ASSUME

FOR

IT ANY DUTY, OBLIGATION

LIABILITY IN CONNECTION WITH

ITS PRODUCTS. DIRECTED HEREBY DISCLAIMS AND HAS ABSOLUTELY

LIABILITY

FOR

ANY AND

ALL

ACTS

THIRD PARTIES INCLUDING DEALERS

INSTALLERS. IN THE EVENT

A CLAIM

A DIS-

PUTE INVOLVING DIRECTED

ITS SUBSIDIARY, THE PROPER VENUE

SHALL

BE SAN DIEGO COUNTY IN

THE

STATE

CALIFORNIA. CALIFORNIA

STATE

LAWS AND APPLICABLE FEDERAL LAWS

SHALL

APPLY

AND GOVERN THE DISPUTE. THE MAXIMUM RECOVERY UNDER ANY CLAIM AGAINST DIRECTED

SHALL

BE STRICTLY LIMITED

THE AUTHORIZED DIRECTED DEALER'S PURCHASE PRICE

THE

PART.

DI-

RECTED

SHALL

NOT BE RESPONSIBLE

FOR

ANY DAMAGES WHATSOEVER. INCLUDING BUT NOT

LIM-

ITED

, ANY CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, DAMAGES

FOR

THE

LOSS

TIME,

LOSS

EARNINGS, COMMERCIAL

LOSS,

LOSS

ECONOMIC OPPORTUNITY AND THE LIKE. NOTWITH-

STANDING THE ABOVE, THE MANUFACTURER

DOES

OFFER A LIMITED WARRANTY

REPLACE

REPAIR

DIRECTED'S OPTION THE PART

DESCRIBED ABOVE.

Some

states

not

allow

limitations

how

long an

implied

warranty

will

last

the

exclusion

limita-

tion

incidental

consequential

damages.

This

warranty

gives you

specific

legal

rights

and you

may

also have

other

rights

that

vary

from

State to State. DIRECTED does not and has

not

authorized

any

per-

son

entity

create

for

it any

other

obligation,

promise

duty

obligation

connection

with

this

Part.

VSM

00 2009-09warranty

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