Dimplex XHD28L User manual

7214980100R04

IMPORTANT SAFETY INFORMATION: Read this manual before attempting to

install or use the Dimplex Electric Fireplace. Always comply with the warnings and

safety instructions contained in this manual to prevent personal injury or property

damage.

To view the full line of Dimplex products, visit www.dimplex.com

Owner’s Manual

Models XHD28L & 6909970259

XHD28G & 6909970559

XHD26L & 6909850259

XHD26G & 6909850559

XHD23L & 6909940259

XHD23G & 6909940559

2www.dimplex.com

Table of Contents

Conventions used in this manual:

!NOTE: Procedures and techniques considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in

damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose

the user to the risk of  re, serious injury, or death.

Welcome .............................................................3

IMPORTANT INSTRUCTIONS............................4

Speci cations ......................................................6

Installation ...........................................................7

Operation...........................................................10

Maintenance......................................................14

Technical Support..............................................14

Electrical ...........................................................15

Warranty............................................................16

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 3

Welcome

Thank you for purchasing a Dimplex Electric Fireplace. Please use our

convenient online registration page to record your model and serial numbers for

future reference at:

www.dimplex.com/register

CAUTION: Read all instructions and warnings carefully before starting installation.

Failure to follow these instructions may result in a possible electric shock or re hazard

and will void the warranty.

Serial Number

Model Number

MOD

MODEL / CAT NO

SERIAL NO

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

For Troubleshooting and Technical Support

OR Toll-Free 1-888-346-7539

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

In order to better serve you, please have your model and serial numbers

ready or register your product online before calling (see above).

4www.dimplex.com

Basic Precautions

When using any electrical appliance,

basic precautions should always be

followed to reduce the risk of fire,

electric shock, and injury to persons.

These precautions include:

①Read all instructions before using

the electric fireplace.

② Extreme caution is necessary when

the firebox is used by or near children

or invalids and whenever the firebox is

left operating and unattended.

③Always turn off the fireplace when it

is not in use.

④Do not operate the fireplace with a

damaged power cord or plug or after

the fireplace malfunctions, has been

dropped, or damaged in any manner.

Contact Technical Service at

1-888-346-7539.

⑤Do not use this firebox outdoors.

⑥This fireplace is not intended for

use in bathrooms, laundry areas, or

similar indoor locations. Never locate

the fireplace where it may fall into a

bathtub or other water container.

⑦Do not run power cord under

carpeting. Do not cover cord with

throw rugs, runners, or similar

coverings. Do not route cord under

furniture or appliances. Arrange cord

away from traffic area and where it will

not be tripped over.

IMPORTANT INSTRUCTIONS

⑧ To disconnect the fireplace, turn the

controls to OFF and remove the power

cord plug from the outlet.

⑨Connect the power cord to a

properly grounded outlet only.

⑩ Do not insert or allow foreign

objects to enter any ventilation or

exhaust opening as this may cause

an electric shock or fire, or damage

the firebox.To prevent a possible fire,

do not block air intakes or exhaust in

any manner. Do not use the fireplace

on soft surfaces, like a bed, where

openings may become blocked.

⑪All electrical heaters have hot and

arcing or sparking parts inside. Do not

use it in areas where gasoline, paint, or

flammable liquids are used or stored.

⑫Use this fireplace only as described

in this manual. Any other use not

recommended by the manufacturer

may cause fire, electric shock, or injury

to persons.

⑬Always plug the fireplace directly

into a wall outlet/receptacle. Never use

the fireplace with an extension cord

or relocatable power tap (outlet/power

strip).

⑭Do not burn wood or other materials

in this fireplace.

⑮When transporting or storing the

fireplace, keep it in a dry place, free

from excessive vibration, and store to

avoid damage.

SAVE THESE INSTRUCTIONS

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 5

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

NOTE: Changes or modi cations

not expressly approved by the party

responsible for compliance could void

user's authority to operate the equipment.

Special Precautions

CAUTION: Do not open the unit. There

is a risk of electric shock. There are no

user-serviceable parts inside.

CAUTION: Always use a quali ed

technician or service agency to repair the

built-in electric  replace.

WARNING: Remote control contains

a small battery. Keep away from children.

If swallowed, seek medical attention

immediately.

WARNING: Do not install battery

backwards, charge, put in  re or mix with

used or other battery types as it may

explode or leak causing injury.

DANGER: High temperatures may

be generated under certain abnormal

conditions. Do not partially or fully cover

or obstruct the front of the  replace.

IMPORTANT INSTRUCTIONS

FCC Compliance

CAUTION: This unit has been tested

and found to comply with the limits for

Class B digital device, pursuant to part

15 of the FCC Rules. These limits are

designed to provide reasonable protection

against harmful interference in a residential

installation. This unit generates, uses and

can radiate radio frequency energy and,

if not installed and used in accordance

with the instructions, may cause harmful

interference to radio or television reception,

which can be determined by turning the unit

OFF and ON, the user is encouraged to try

to correct the interference by one or more

of the following measures:

• Reorient or relocate the receiving

antenna.

• Increase the separation between the unit

and the receiver.

• Connect the unit into an outlet on a

circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced

radio/TV technician for help.

This unit complies with Part 15 of the FCC

Rules. Operation is subject to the following

two conditions: (1) This unit may not cause

harmful interference, and (2) this unit must

accept any interference received, including

interference that may cause undesired

operation.

FCC CAUTION: Any changes or

modi cations not expressly approved by

the party responsible for compliance could

void the user’s authority to operate this

equipment.

6www.dimplex.com

Speciﬁ cations

The Dimplex Electric Fireplace offers an alternative to a wood or gas fireplace. It

can give your existing fireplace new life or transform a cabinet or media center of

your own into a stunning focal point.

Specifications

Electrical

Volts: 120 V, 60 Hz

Amps: 12.5 A

Watts: 1500 W @ 0o C

1350 W @ 25o C

Wiring: Plug-In

Bulb Type: LED

Approvals

NOTE: A 15 Amp, 120 Volt circuit is

required. A dedicated circuit is preferred,

but not essential in all cases. A dedicated

circuit will be required if, after installation,

the circuit breaker trips or the fuse blows

on a regular basis when the heater is

operating. Additional appliances on the

same circuit may exceed the current rating

of the circuit breaker.

WARNING: Electrical outlet wiring

must comply with local building codes and

other applicable regulations to reduce

the risk of  re, electric shock, or injury to

persons.

Dimensions:

Model XHD28

Width: 27-3/8" (695 mm)

Height: 23-1/2" (597 mm)

Depth: 7-1/2" (191 mm)

Model XHD26

Width: 26" (660 mm)

Height: 18-7/8" (479 mm)

Depth: 7-1/2" (191 mm)

Model XHD23

Width: 23" (584 mm)

Height: 20-1/2" (520 mm)

Depth: 7-1/2" (191 mm)

Weight:

Model XHD 28: 32 lbs (14.5 kg)

Model XHD 26: 25 lbs (11.3 kg)

Model XHD 23: 23 lbs (10.4 kg)

Operating Temperature Range:

-4o to 104o F (-20oto 40o C)

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 7

Installation

Placement

1. The Dimplex Electric Fireplace does

not require any special venting.

Make sure there is clearance for air

circulation beneath the unit and at

least 1/2" behind it.

CAUTION: Do not install the replace

directly on carpet or similar surfaces which

may restrict air ow.

2. Install the unit in an opening with the

following minimum dimensions:

Model XHD28

A 27" (686 mm) wide

B 23-1/8" (587 mm) high

C 8" (203 mm) deep

Model XHD26

A 24-3/8" (619 mm) wide

B 18-1/2" (470 mm) high

C 8" (203 mm) deep

Model XHD23

A 21-1/2" (548 mm) wide

B 20" (508 mm) high

C 8" (203 mm) deep A

3. If installing the unit in an existing

fireplace opening, seal all drafts and

vents with a non-fibrous insulation

material to prevent any chimney

debris from falling onto the unit. Do

not install into an existing fireplace

opening that is prone to dampness.

8www.dimplex.com

Installation

Mounting

1. If applicable, carefully pour and

evenly distribute the supplied media

in the media tray of the firebox.

Media

Tray

2a. If installing into a Dimplex mantel,

first check to see if there are holes

in the side panels near the top as

shown below. If so, align the front

of the firebox (without front glass

installed) with the front face of the

mantel. Install provided screws

into the front holes on the inside

faces of the firebox. The screw will

line up with the hole in the mantel,

securing it in place.

Holes in

side panels

Dimplex Fireplace XHD28L/XHD28G / XHD26L/XHD26G / XHD23L/XHD23G 9

2b. If installing into a custom mantel,

or into an existing opening,

secure the firebox by inserting

an appropriate screw through

either the front hole, or back hole

on the inside face of the firebox,

depending on which location

is more appropriate for the

installation.

Installation

Grounding Instructions

This product must be grounded. If it

should malfunction or breakdown,

grounding provides a path of least

resistance for electric current to reduce

the risk of electric shock. This product

is equipped with a cord having an

equipment-grounding conductor and a

grounding plug.

The plug must be plugged into an

appropriate outlet that is properly

installed and grounded in accordance

with all local codes and ordinances.

This product is for use on a 120V

circuit and has a grounding plug that

looks like the plug in the following

figure. Make sure that the product is

connected to an outlet having the same

configuration as the plug. No adapter

should be used with this product.

DANGER: Improper connection of

the equipment-grounding conductor can

result in a risk of electric shock. Check with

a qualied electrician or serviceman if you

are in doubt as to whether the product is

properly grounded. Do not modify the plug

provided with the product – if it will not t

the outlet, have a proper outlet installed by

a qualied electrician.

Front

Back

If there are no holes on the side panels

of the mantel, remove the screw on the

back bottom flange most convenient

for securing, and use the L-bracket

(provided) to secure the firebox to the

mantel.

10 www.dimplex.com

Touch Panel and Remote Controls

The manual controls for the Dimplex Electric Fireplace are located on the front

panel. When not activated, the icons are not visible. Touch the control panel to the

right side of the white line to activate the icons. The selected setting displays on

the left side of the panel.

A multi-function IR (infrared) remote control also is provided. The remote control

has a range of approximately 30 ft (9 m). To operate correctly, the remote control

must be pointed toward the front of the in electric fireplace.

Operation

A B C D E F

WARNING: The replace must be

installed properly before use.

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