Dimplex XHD28L User manual

Owner’s Manual

IMPORTANT SAFETY INFORMATION:

Read this manual first before attempting to install or use this electric heater. Always comply with

the warnings and safety instructions contained in this manual to prevent personal injury or property

damage.

To view the full line of Dimplex products, visit www.dimplex.com

7216430100R02

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Models

XHD28L - 6913840259

XHD28G - 6913840559

XHD26L - 6913830259

XHD26G - 6913830559

XHD23L - 6913820259

XHD23G - 6913820559

XHD33L - 6910090259

XHD33G - 6910090559

2www.dimplex.com

Table of Contents

Conventions used in this manual:

!NOTE: Procedures and techniques considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in

damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the

user to the risk of re, serious injury, or death.

Welcome .............................................................3

IMPORTANT INSTRUCTIONS.........................4

Specications ......................................................6

Installation ...........................................................7

Operation...........................................................10

Maintenance......................................................14

Technical Support..............................................14

Electrical ...........................................................15

Warranty............................................................16

Welcome

Thank you for purchasing a Dimplex Electric Fireplace. Please use our

convenient online registration page to record your model and serial numbers for

future reference at:

www.dimplex.com/register

CAUTION: Read all instructions and warnings carefully before starting installation.

Failure to follow these instructions may result in a possible electric shock or re hazard

and will void the warranty.

Serial Number

Model Number

MOD

MODEL / CAT NO

SERIAL NO

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

For Troubleshooting and Technical Support

OR Toll-Free 1-888-346-7539

In order to better serve you, please have your model and serial numbers

ready or register your product online before calling (see above).

4www.dimplex.com

Basic Precautions

When using any electrical appliance,

basic precautions should always be

followed to reduce the risk of fire,

electric shock, and injury to persons.

These precautions include:

① Read all instructions before using

the electric fireplace.

② Extreme caution is necessary

when the firebox is used by or near

children or invalids and whenever

the firebox is left operating and

unattended.

③ Always turn off the fireplace when it

is not in use.

④Do not operate the fireplace with

a damaged power cord or plug or

after the fireplace malfunctions, has

been dropped, or damaged in any

manner. Contact Technical Service

at 1-888-346-7539.

⑤Do not use this firebox outdoors.

⑥ This fireplace is not intended for

use in bathrooms, laundry areas,

or similar indoor locations. Never

locate the fireplace where it may

fall into a bathtub or other water

container.

⑦ Do not run power cord under

carpeting. Do not cover cord with

throw rugs, runners, or similar

coverings. Do not route cord under

furniture or appliances. Arrange

cord away from traffic area and

where it will not be tripped over.

IMPORTANT INSTRUCTIONS

⑧ To disconnect the fireplace, turn

the controls to OFF and remove the

power cord plug from the outlet.

⑨ Connect the power cord to a

properly grounded outlet only.

⑩ Do not insert or allow foreign

objects to enter any ventilation or

exhaust opening as this may cause

an electric shock or fire, or damage

the firebox. To prevent a possible

fire, do not block air intakes or

exhaust in any manner. Do not use

the fireplace on soft surfaces, like a

bed, where openings may become

blocked.

⑪ All electrical heaters have hot and

arcing or sparking parts inside. Do

not use it in areas where gasoline,

paint, or flammable liquids are used

or stored.

⑫ Use this fireplace only as described

in this manual. Any other use not

recommended by the manufacturer

may cause fire, electric shock, or

injury to persons.

⑬ Always plug the fireplace directly

into a wall outlet/receptacle. Never

use the fireplace with an extension

cord or relocatable power tap

(outlet/power strip).

⑭Do not burn wood or other materials

in this fireplace.

⑮ When transporting or storing the

fireplace, keep it in a dry place, free

from excessive vibration, and store

to avoid damage.

SAVE THESE INSTRUCTIONS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

NO USER-SERVICEABLE PARTS INSIDE

NOTE: Changes or modications

not expressly approved by the party

responsible for compliance could

void user's authority to operate the

equipment.

Special Precautions

CAUTION: Do not open the unit. There

is a risk of electric shock. There are no

user-serviceable parts inside.

CAUTION: Always use a qualied

technician or service agency to repair

the built-in electric replace.

WARNING: Remote control contains a

small battery. Keep away from children.

If swallowed, seek medical attention

immediately.

WARNING: Do not install battery

backwards, charge, put in re or mix

with used or other battery types as it

may explode or leak causing injury.

DANGER: High temperatures may

be generated under certain abnormal

conditions. Do not partially or fully cover

or obstruct the front of the replace.

IMPORTANT INSTRUCTIONS

FCC Compliance

CAUTION: This unit has been tested

and found to comply with the limits

for Class B digital device, pursuant to

part 15 of the FCC Rules. These limits

are designed to provide reasonable

protection against harmful interference

in a residential installation. This unit

generates, uses and can radiate

radio frequency energy and, if not

installed and used in accordance with

the instructions, may cause harmful

interference to radio or television

reception, which can be determined

by turning the unit OFF and ON, the

user is encouraged to try to correct

the interference by one or more of the

following measures:

• Reorient or relocate the receiving

antenna.

• Increase the separation between the unit

and the receiver.

• Connect the unit into an outlet on a

circuit di󰀨erent from that to which the

receiver is connected.

• Consult the dealer or an experienced

radio/TV technician for help.

This unit complies with Part 15 of the FCC

Rules. Operation is subject to the following

two conditions: (1) This unit may not cause

harmful interference, and (2) this unit must

accept any interference received, including

interference that may cause undesired

operation.

FCC CAUTION: Any changes or

modications not expressly approved

by the party responsible for compliance

could void the user’s authority to

operate this equipment.

6www.dimplex.com

Specications

The Dimplex Electric Fireplace offers an alternative to a wood or gas fireplace. It

can give your existing fireplace new life or transform a cabinet or media center of

your own into a stunning focal point.

Specifications

Electrical

Volts: 120 V, 60 Hz

Amps: 12.5 A

Watts: 1465 W

Wiring: Plug-In

Bulb Type: LED

Approvals

NOTE: A 15 Amp, 120 Volt circuit

is required. A dedicated circuit is

preferred, but not essential in all cases.

A dedicated circuit will be required if,

after installation, the circuit breaker

trips or the fuse blows on a regular

basis when the heater is operating.

Additional appliances on the same

circuit may exceed the current rating of

the circuit breaker.

WARNING: Electrical outlet wiring

must comply with local building codes

and other applicable regulations to

reduce the risk of re, electric shock, or

injury to persons.

Dimensions:

Model XHD33

Width: 33-1/8" (841 mm)

Height: 23-1/4" (590 mm)

Depth: 7-1/2" (191 mm)

Model XHD28

Width: 27-3/8" (695 mm)

Height: 23-1/2" (597 mm)

Depth: 7-1/2" (191 mm)

Model XHD26

Width: 26" (660 mm)

Height: 18-7/8" (479 mm)

Depth: 7-1/2" (191 mm)

Model XHD23

Width: 23" (584 mm)

Height: 20-1/2" (520 mm)

Depth: 7-1/2" (191 mm)

Weight:

Model XHD33: 38.6 lbs (17.5 kg)

Model XHD 28: 32 lbs (14.5 kg)

Model XHD 26: 25 lbs (11.3 kg)

Model XHD 23: 23 lbs (10.4 kg)

Operating Temperature Range:

-4o to 104o F (-20oto 40o C)

Installation

Placement

1. The Dimplex Electric Fireplace does

not require any special venting.

Make sure there is clearance for air

circulation beneath the unit and at

least 1/2" behind it.

CAUTION: Do not install the replace

directly on carpet or similar surfaces

which may restrict air ow.

2. Install the unit in an opening with the

following minimum dimensions:

Model XHD33

A 31-5/8" (802 mm) wide

B 22-5/8" (575 mm) high

C 8" (203 mm) deep

Model XHD28

A 27" (686 mm) wide

B 23-1/8" (587 mm) high

C 8" (203 mm) deep

Model XHD26

A 24-3/8" (619 mm) wide

B 18-1/2" (470 mm) high

C 8" (203 mm) deep

Model XHD23

A 21-1/2" (548 mm) wide

B 20" (508 mm) high

C 8" (203 mm) deep

3. If installing the unit in an existing

fireplace opening, seal all drafts and

vents with a non-fibrous insulation

material to prevent any chimney

debris from falling onto the unit. Do

not install into an existing fireplace

opening that is prone to dampness.

8www.dimplex.com

Installation

Mounting

1. For media models, carefully

disperse the supplied small acrylic

crystals in the media tray of the

firebox, and arrange large acrylic

crystals near the flame panel.

!NOTE: If using media accessory

kit XHDDW-KIT (for XHD26G &

XHD28G) or XHDDW-KIT33 (for

XHD33G), omit supplied crystals,

disperse the river rocks in the media

tray, and arrange driftwood on top.

Media

Tray

2a. If installing into a Dimplex mantel,

first check to see if there are holes

in the side panels near the top as

shown below. If so, align the front

of the firebox (without front glass

installed) with the front face of the

mantel. Install provided screws

into the front holes on the inside

faces of the firebox. The screw will

line up with the hole in the mantel,

securing it in place.

Holes in

side panels

2b. If installing into a custom mantel,

or into an existing opening,

secure the firebox by inserting

an appropriate screw through

either the front hole, or back hole

on the inside face of the firebox,

depending on which location

is more appropriate for the

installation.

Installation

Grounding Instructions

This product must be grounded. If it

should malfunction or breakdown,

grounding provides a path of least

resistance for electric current to reduce

the risk of electric shock. This product

is equipped with a cord having an

equipment-grounding conductor and a

grounding plug.

The plug must be plugged into an

appropriate outlet that is properly

installed and grounded in accordance

with all local codes and ordinances.

This product is for use on a 120V

circuit and has a grounding plug that

looks like the plug in the following

figure. Make sure that the product is

connected to an outlet having the same

configuration as the plug. No adapter

should be used with this product.

DANGER: Improper connection of

the equipment-grounding conductor

can result in a risk of electric shock.

Check with a qualied electrician or

serviceman if you are in doubt as

to whether the product is properly

grounded. Do not modify the plug

provided with the product – if it will

not t the outlet, have a proper outlet

installed by a qualied electrician.

Front

Back

If there are no holes on the side panels

of the mantel, remove the screw on the

back bottom flange most convenient

for securing, and use the L-bracket

(provided) to secure the firebox to the

mantel.

10 www.dimplex.com

Touch Panel and Remote Controls

The manual controls for the Dimplex Electric Fireplace are located on the front

panel. Touch the hidden control to the right side of the white line to activate the

controls. Select an icon and the digital display will highlight the selection. The

touch panel will return to the hidden state after 5 seconds.

The multi-function IR (infrared) remote control has a range of approximately

30 ft (9 m). To operate, the remote control must be pointed toward the front of the

electric fireplace.

Operation

A B C D E F

WARNING: The replace must be

installed properly before use.

Indicator Lights

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