Dimplex Vivente Instruction Manual

OPERATING

INSTRUCTION MANUAL

08/54578/0 ISSUE 1 OCN -----

EN: This product is only suitable for well insulated rooms or occasional use. DE: Dieses Produkt ist nur für gut isolierte Bereiche oder

gelegentliche Verwendung geeignet. FR: Ce produit convient uniquement à des endroits bien isolés ou pour un usage occasionnel.

IT: Questo prodotto è adatto solo per spazi ben isolati o per uso occasionale. ES: Este producto sólo es adecuado para espacios

bien aislados o un uso ocasional. NL: Dit product is uitsluitend geschikt voor goed geïsoleerde ruimten of voor sporadisch gebruik.

PL: Produkt ten jest odpowiedni wyłącznie do dobrze odizolowanych miejsc lub do okazjonalnego użytku. NO: Dette produktet egner

seg kun for godt isolerte rom eller sporadisk bruk. RO: Acest produs este adecvat exclusiv spaţiilor bine ventilate sau utilizării ocazionale.

CZ: Tento výrobek je vhodný pouze do dobře izolovaných prostor nebo k příležitostnému použití. DK: Dette produkt er kun egnet til

velisolerede rum eller lejlighedsvis brug. PT: Este produto somente é adequado para espaços bem isolados ou uso ocasional. SE: Denna

produkt är endast avsedd för välisolerade utrymmen eller tillfällig användning. FI: Tämä tuote soveltuu ainoastaan hyvin eristettyihin tiloihin

tai satunnaiseen käyttöön. SK: Tento výrobok je vhodný len pre dobre izolované priestory alebo na občasné použitie. SI: Ta izdelek je

primeren le za dobro izolirane prostore ali za občasno uporabo. HR: Ovaj proizvod je pogodan samo za dobro izolirane prostore ili

povremenu upotrebu. HU: Ez a termék csak jól szigetelt terekhez vagy eseti használatra alkalmas

The product complies with the European Safety Standards and the European Standard Electromagnetic Compatibility (EMC)

These cover the essential requirements of EEC Directives

Vivente Landscape Electric Fire

Models: VVT75, VVT100, VVT150

CAUTION: Please read this information guide carefully to be able to safely install,

use and maintain your product.

Important Safety Advice

When using electrical appliances, basic precautions should always be followed to reduce

the risk of ﬁre, electrical shock and injury to persons, including the following:

If the appliance is damaged, check with the supplier before installation and operation.

• Do not use outdoors.

• Do not use in the immediate surroundings of a bath, shower or swimming pool.

• Do not locate the appliance immediately below a ﬁxed socket outlet or connection box.

• Do not use this heater if it has been dropped.

• Do not use if there are visibe signs of damage to the heater.

• Use this heater on a horizontal and stable surface.

Children of less than 3 years should be kept away unless continuously supervised.

Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided

that it has been placed or installed in its intended normal operating position and they have been

given supervision or instruction concerning use of the appliance in a safe way and understand the

hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and

clean the appliance or perform user maintenance.

CAUTION: Some parts of this product can become very hot and cause burns. Particular attention

has to be given where children and vulnerable people are present.

Do not use this appliance in series with a thermal control, a program controller, a timer or any

other device that switches on the heat automatically, since a re risk exists when the heater is

accidentally covered or displaced.

Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter

from the appliance.

In the event of a fault disconnect the appliance.

Disconnect the appliance when not required for long periods.

The appliance must be positioned so that the plug is accessible. Electrical Requirements section

for more details. If the supply cord is damaged it must be replaced by the manufacturer or service

agent or a similarly qualied person in order to avoid a hazard.

Keep the supply cord away from the front of the appliance.

Warning: This appliance must be earthed.

The use of an extension lead or multi-plug adaptor is not advised when connecting this product

to the mains. Connection through these devices could lead to a risk of overloading, overheating

and even ﬁre at the extension lead or adaptor due to inadequate connection quality.

This heater must be used on an alternating current supply (~) only and the voltage marked on

the heater must correspond to the supply voltage.

CAUTION: Ensure installation does not allow ﬁre to be in direct contact with building vapor barrier

or insulation and meets all local building code.

WARNING: To reduce the risk of ﬁre, do not store or use gasoline or other ﬂammable vapors or

liquids in the vicinity of the heater.

1. Select a location that is not susceptible to moisture and is away from drapes, furniture and high

trac.

2. Unpack the ﬁre and accessories from their box.

NOTE: Leave the front glass and partially reﬂective glass, safely, in the box until ready for installation.

3. Store the ﬁre in a safe, dry and dust free location until it is ready to be installed.

This electric ﬁre is designed to be installed into a solid construction – such as an existing chimney

breast or plaster board construction. The installation of this product should be carried out by a

qualiﬁed professional.

There are several options for displaying the ﬁre, including:

- Choice of background panel

- One, Two or Three-sided installation

- Materials to be placed onto the fuel bed

Please follow these instructions to assist you in the installation and operation of this product.

Technical Information

WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or

garments on the appliance, or obstruct the air circulation around the appliance.

The appliance carries a DO NOT COVER warning symbol.

This appliance is equipped with a device to control the room temperature. Do not use this appliance

in small rooms when they are occupied by persons not capable of leaving the room on their own,

unless constant supervision is provided.

Thank you for choosing a Dimplex electric ﬁre.

General Information

Dimplex Vivente Electric Fire

Models: VVT75, VVT100, VVT150

Heat Output 230V 240V

Nominal Heat Output PNom 1.4 1.5 kW

Minimum Heat Output Pmin 1.3 1.4 kW

Maximum Continuous Heat Output Pmax 1.4 1.5 kW

Auxiliary Electricity Consumption

In Standby Mode el SB 0.49 0.49 W

with electronic room temperature control.

Step 1: Choosing Installation Type

The Vivente can be conﬁgured in 4 dierent ways:

• Single-sided – Front glass only (see Fig 1a)

• Two-sided Right (see Fig 1b)

• Two-sided Left (see Fig 1c)

• Three-sided (see Fig 1d).

The Vivente is supplied as a Three-sided conﬁguration.

Please follow the steps below to adjust to your desired arrangement.

1. Remove front bottom trim on unit. See Fig. 2

2. On the desired side you wish to cover, remove side glass trim which is held in place by

four screws. Attach side panel in place of the side trim using the same four screws See Fig.

3a & 3b

3. For Front Glass Only setup, repeat Step 2 on the opposite side of product.

4. Assemble the appropriate front Trim to the product. See Fig. 2

(Three dierent trims are provided with the product to facilitate the various setup options.)

Step 2: Choosing Back Panel

The Vivente comes with two back panels, oering four dierent ﬁnishes.

The product is provided with one back panel in the unit. If you wish to change this to another

back panel design, it is advised to do so before installing the product. It is possible to ﬁt the

back panel after the product has been installed, but it takes signiﬁcantly longer and should

only be done by a qualiﬁed professional or competinent person.

All panel ﬁnishes provided contain a decorative ﬁnish, which complements the ﬂame eect.

If so desired, these back panels can be painted with alternative colours.

The plain panel can also be painted or decorated with wallpaper to create a unique panel,

please follow the instructions on your selected paint or wallpaper adhesive, for bonding on

top of the painted MDF panel.

Please take care not to scratch these panels while storing or ﬁtting them.

Fitting Panel – Before Installation (Recommended)

1. Remove side bracket as displayed on Fig. 4

2. The side bracket can be used to take out the back panel. Insert the bottom part of the

side bracket into the Back Panel notch, and slide out the back panel (Fig.5).

3. Place the desired back panel into position and reassemble side bracket using two screws.

Installation Instructions

Fitting panel – After Installation

The Back Panel can also be change after the product has been installed, a person of suitable

competentancy is required to carry out this task. Please follow the steps below.

1. Disconnect product from Power Supply and remove front trim on unit. See Fig. 2

2. Remove Front Glass from product and store in a safe place. See Fig. 6 (A suction cup is

provided to help remove/replace the front glass.)

3. Remove Fuelbed ﬁxing screws, then remove Fuelbed. (Fig. 7) It is recommeneded that the

logs are carefully removed before lifting out the fuel bed.

4. Remove both Side Glasses by tilting them in at the bottom, then sliding down and out to

remove. Store these in a safe place. (Fig. 8).

5. Remove plastic Inner Screen by tilting it from the base. (Fig.9) Use ﬁnger access provided

to allow you to contact the bottom of the screen.

6. Remove Back Inner Panel bracket (Fig. 10a), there are a number of keyhole slots which

allow for the bracket to be removed without removing the ﬁxing screws.

Inner Back panel can then be tilted and removed from its housing. (Fig. 10b)

7. Replace with new Back Inner Panel, and reverse the steps set out above, to re-assemble

the product. Ensure Inner screen is reassembled correctly into its locating slot at the top.

(Smooth mirrored ﬁnish to face the front of the product, on the larger units an extra person

maybe required to simply the reﬁtment of the Inner screen.)

Step 3: Installing the Product

CAUTION: Two people will be required for various steps of this procedure.

This product is designed to be installed into existing block wall or a custom-built studded

wall structure. Please consult a competent installer before undertaking this to ensure a

safe and secure installation. If installing into an existing chimney or ﬂue, please ensure

that the chimney or ﬂue is blocked o. This is to prevent up-draughts aecting product

operation.

Electrical Requirements

NOTE: A dedicated, properly fused 13 Amp circuit is required, rated for the appropriate

voltage (230-240V). An isolation switch should also be incorporated in cases where the

product plug is inaccessible after installation.

An access panel is provided in the base of the product, it is advisable that the plug is

located directly below this panel in the event that access is required to the plug after

installation.

WARNING: Construction and wiring must comply with local building codes and other

applicable regulations to reduce the risk of ﬁre, electric shock and injury to persons.

WARNING: To reduce the risk of ﬁre, electric shock or injury to persons, always use a

licensed electrician.

1. Using the product dimensions (Fig. 11), build a suitable structure for the product to ﬁt

into. Ensure that, when installed, the product is within 1m of a power outlet. Please refer

to Electrical Requirements section above for more details.

It is recommended that the base of the unit is installed between 200mm and 800mm from

the ﬂoor. This is to maintain an optimised viewing angle of the ﬁre eect. (See Fig. 12)

The product must not bear the weight of the ﬁnished wall located above it. Consider the

use of a lintel for appropriate support.

2.Using any combination of the three ﬁxing methods (Fig. 13 a,b,c), ﬁx the product to its

supporting structure.

3.Build the ﬁnished wall up against the appliance using the glass trims as a guide. The

ﬁnished wall should be built in a way that allows the power supply to be accessible after

installation.

It is recommended to leave 150mm of clearance area directly above the product for

ventilation purposes. (Fig. 12) This clearance area can be located behind the ﬁnished wall

surface.

The product should not be sealed in place with silicone or adhesive as this can restrict

airﬂow.

Step 4: Fuelbed Assembly

A range of fuel bed material has been provided for you to choose your desired look.

A set of high-quality ceramic logs enhance the eect of this ﬁre. Please take great care when

handling these logs to ensure they do not get dropped or rub against each other, as they are

easily marked. The following fuel bed media is included

• Ceramic Logs

• Ash Dust

• Crystal pieces

We have taken great care to create what we feel is the most authentic fuel bed, please

follow the steps below for more information. Please note: A mix and match of fuelbed

media can also be done to create unique fuel bed assembly.

1. Remove front trim on unit. (Fig. 2)

2. Remove Front Glass from product and store in a safe place. (Fig. 6) (A suction cup is

provided to help remove/replace the front glass.)

3. For a contemporary setup (Fig.14), place crystals on fuel bed, covering the top surface of

the fuel bed. These will provide a glowing embers eect, when the ﬂame eect is operating.

4. For a traditional look, arrange the logs on top of the fuel bed, to your preference. Please

follow the steps at the end of this document which provide a visual representation for log

arrangement. Ash dust is also supplied for this setup. Sprinkle this across the fuel bed to

produce a realistic log burning eect. (Note: Ash dust has to be placed carefully around

the logs to prevent you from seeing the fuel bed under lights in the reﬂective inner screen

to allow you have a realistic fuel bed As per Fig 18).

5. Reverse steps 1 and 2 to re-assemble product.

Operation and Use

WARNING: Failure to follow these operating instructions may result in injury and/or damage.

Thank you for choosing the Vivente. We hope you enjoy using your new electric ﬁre. Please

take a few minutes to read these instructions. This will help you understand and beneﬁt

from all of the following features:

• Heating – including “Comfort$aver”

• SmartSense

• On board controls

• Remote control

• App control

• Flame eects

Comfort$aver

This electric ﬁre operates with Comfort$aver technology, which automatically adjusts the fan

speed and heater wattage to match the requirements of the room based on the thermostat

setting. Conventional electric heaters work by simply being fully on or o, which can result

in swings from slightly too warm to slightly too cold.

Comfort$aver operates such that once the room reaches the set point, the fan and heater

will continuously run at a low level, to maintain the desired room temperature providing a

more comfortable heating which results in up to an 11% energy saving.

If the temperature in the room rises signiﬁcantly, i.e. sun coming through a window or the

central heating turns on, the heater will turn o and periodically turn back on to circulate

the air around the unit, until the room temperature drops and requires the heater to be

constantly on again.

SmartSense

SmartSense detects activity or movement in a room and automatically switches on the

ﬂame eect, without the need for you to touch the controls. SmartSense will also detect

inactivity in a room and after a certain period of time switch the product into standby mode.

See Fig. 15 which illustrates the detection zone for SmartSense.

When the ﬁre detects no activity, it will switch itself o. You can choose either these periods

of time - 30 minutes or 3 hours.

SmartSense is deactiviated for 3 minutes after the product is put into standby mode. This

allows you to leave the room after putting the product on standby, without triggering the

SmartSense function.

SmartSense has the following three settings:

"HOME" (via APP)

On this setting SmartSense will only switch the ﬂame eect when it detects movement

between the hours of 5-11pm, so if you enter the room during the day the ﬁre will not

react. However in the evening, your Dimplex ﬁre will instantly switch on your ﬂame eect

– remembering your last setting.

"24 Hr" (Default)

SmartSense will switch on the ﬂame eect when it detects movement at any time during

the day or night. This is ideal for retail and commercial environments.

"OFF"

SmartSense can be switched o, which will allow the product to preform normally in every

other aspect

Controls

The unit can be controlled by:

• On board/Manual controls which are located on the upper right of the ﬁreplace (See

Fig. 16)

• Remote control – supplied

• App control. Using a dedicated App on your smart device.

Not all of the features can be accessed by the on-board controls. To access the full range

of features, the downloadable App is required.

Pairing your remote control.

To pair your remote control simple turn OFF and ON the power to the product, now press

the standby button on your remote control and your handset is now paired with your

product.

User Modes:

Mode Name /Description Action (Actions cannot be input by remote control)

Disable/Enable Heat Options

on product

When HEAT is displayed, press both the Menu Cycle Button and "-" Button for five

seconds. Display reads "CD02", heat is now disabled. Repeat to enable Heat.

Switch from Degree Celcius to Degree

Fahrenheit.

When HEAT is displayed, press both the Menu Cycle Button and "+" Button for

five seconds. The product can then switch from "-°C-" to "-°F-". Repeat to revert

back to degrees Celcius mode.

SmartSense Mode selection.

"24Hr" setting operates the SmartSense at all times. This is the default setting.

"HOME" setting; the product operates the SmartSense between 5pm and 11pm.

Please Note: The product must be connected to the "FLAME CONNECT" App, for

the"HOME" setting to operate.

Operating Instructions (ON BOARD CONTROLS)- See Figure 16

The unit can be operated using the manual controls which are located on the upper right of the ﬁreplace.

See Fig. 16

Icon Function Description

Standby Switch Turns product on to Standby mode. When pressed to "I", Display Board show

"ST.BY" for ﬁve seconds, then shows "." only, to indicate standby condition.

Menu Cycle Button

After initial power up, product is on standby. Press Menu Cycle Button Once: This

turns on the flame effect to a default setting. Display Board show "ON".

This button cycles through the Product setting options, when the product is

operating. These options are "FIRE", "AMB", "HEAT", "Set.T", "TIMR", "SNSR"

and "VOL".

"FIRE": The Flame Brightness Setting can then be adjusted using the "+" or "-"

buttons. There are seven settings. (Display shows "-F1-" to "-F5-", for the different

levels of brightness, "-F6-" for Pulsating Effect and "OFF" when the flame effect is

turned off.)

"AMB": The Ambient Setting can then be adjusted using the "+" or "-" buttons.

There are seven settings available on the onboard controls. (Display shows

"AMB1" to "AMB7") "AMB8" is a customisable mood setting that is available via

the Dimplex Flame Connect App. Please Note: "-F6-" is not an available setting

when in "AMB6", "AMB7" or "AMB8".

"HEAT": The set temperature "XXST" is displayed for two seconds, after that, the

room temperature "XX°C" for a further two seconds. The Heat Setting can be

switched ON/OFF using the "+" or "-" buttons respectively. (Display shows "ON"

or "OFF")

"Set.T": The Set Temperature can then be adjusted using the "+" or "-" buttons.

Temperature range is 15°C - 32°C and is in increments of 1°C (Display shows

"15ST" up to "32ST")

"TIMR": The Runback Timer can be adjusted using the "+" or "-" buttons. This can

be set between 0.5 Hrs and 8.0 Hrs in increments of 0.5 hrs. ("0.5Hr" to "8.0 Hr +

OFF")

"SNSR": The SmartSense Settings can be adjusted using the "+" or "-" buttons.

"MIN" turns product off 0.5 hour after last movement detected."MAX" turns

product off 3 hour after last movement detected. "OFF" - Motion Sensor turned

off.

"VOL": The Volume can be adjusted using the "+" or "-" buttons. Volume has

seven settings. ("OFF", which is sound off and "VOL1" to "VOL6")

Increase "+" Button This button increases the displayed setting when it is pressed, while in Menu Mode.

Decrease "-" Button This button decreases the displayed setting when it is pressed, while in Menu

Cycle Mode.

Operating Instructions using REMOTE CONTROL - See Figure 17

Icon Display Funtion Description

A"FIRE" /

"ST.BY"

Power /

Standby

Press Once to turn the product on. ("ON")

Press a second time to put the product into standby. ("ST.BY" is shown, then "." is displayed

to indicate standby.)

(When returning from ‘STANDBY’ mode the product will return to previous settings unless the

product has been unplugged, in which case it will reset to factory settings)

B "TIMR" Timer

Cycle

This Button changes the timer setting. This can be set between 0.5 Hrs and 8.0Hrs in incre-

ments of 0.5 hrs. ("0.5Hr" to "8.0Hr + OFF") Each Button press will increase timer setting by

0.5hrs.

C "SNSR" Smart-

Sense

Cycle

This Button cycles through the SmartSense settings. Display will read; "MIN", "MAX" or

"OFF".

"MIN" turns product off 0.5 hour after last movement detected in room.

"MAX" turns product off 3 hour after last movement detected in room.

"OFF" - SmartSense is turned off

"ON" Heat Mode First Button press activates the heat. Display reads "ON - XXST - XX0C"

"OFF" Heat Mode Second button press deactivaes the heat. Display shows "OFF"

E "15ST" Temp

Down

Press Once to display current Set Temperature.

Press multiple times to lower the heater temperature in 10C increments. The lowest

temperature that can be set is 150C.

F "32ST" Temp Up

Press Once to display current Set Temperature.

Press multiple times to increase the heater temperature in 10C increments. The highest

temperature that can be set is 320C.

G "-F1-"

Flame

Brightness

Down

Press Once to display current flame brightness setting.

Press to reduce the flame brightness setting. Range is from "-F1-" to "-F6-" and "OFF".

H "-F6-"

Flame

Brightness

Press Once to display current flame brightness setting.

Press to increase the flame brightness setting. Range is "OFF", then "-F1-" to "-F6-"

I "VOL1" Volume

Down

Press Once to display current volume setting.

Press to reduce the volume setting. Range is "OFF", then "VOL1" to "VOL6".

J "VOL6" Volume

Press Once to display current volume setting.

Press to increase the volume setting. Range is "OFF", then "VOL1" to "VOL6".

K "AMB1" Ambient

Cycle

Press once to display current Ambient Setting. Subsequent presses will cycle trhough the

settings. Range is from "AMB1" to "AMB7". "AMB8" will also display once it is activated via

the app.

L "LGT1"

Light

Selection

Button

Press once to show all toplights and fuelbed and flame colour lights ON. Subsequent

presses cycle through ON/OFF settings for each of these lights. "ON" to "LGT4"

Remote control

The ﬁreplace is supplied with a remote control.

This manual suits for next models

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