Dimplex VFA2927 User manual

Service Manual

Model

VF2927L

VFA2927

VF5452L

UL Part Number

6909410210

6909410110

6909680110

7400850000R01

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N3H 4W3

1-888-346-7539 www.dimplex.com

REV PCN DATE

00 - 25-SEP-14

01 - 3-MAY-16

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this replace. For your

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-

erty damage.

2 www.dimplex.com

Always use a qualied technician or service agency to repair this replace.

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of re,

serious injury, or death.

OPERATION .................................................................... 3

MAINTENANCE ................................................................. 4

EXPLODED PARTS DIAGRAM - SINGLE ............................................. 5

EXPLODED PARTS DIAGRAM - DOUBLE ............................................ 6

WIRING DIAGRAM- SINGLE ....................................................... 7

WIRING DIAGRAM - DOUBLE...................................................... 7

FRONT GLASS REPLACEMENT ................................................... 8

BOTTOM LOGSET REPLACEMENT................................................. 8

TOP LOGSET REPLACEMENT ..................................................... 8

LED CONTROLLER REPLACEMENT................................................ 8

LED LIGHT ASSEMBLY REPLACEMENT............................................. 9

LED SCREEN REPLACEMENT .................................................... 9

TROUBLESHOOTING GUIDE ..................................................... 11

TABLE OF CONTENTS

Remote Control Operation

The remote control may be operated once the appliance is

switched to the ON “I” position (Figure 2A).

Aim the remote control at the IR remote sensor located on

the left of the re display (Figure 2). The volume may be

adjusted up or down by pressing the volume control but-

tons ( + and -).

Battery Replacement

!NOTE: The remote control is packed separately in the

carton.

1. Slide battery cover open on the remote control (Figure

3).

2. Correctly install 2 1.5 Volt (AAA) battery in the battery

holder.

3. Close the battery cover.

Battery must be recycled or disposed of properly.

Check with your Local Authority or Retailer for recy-

cling advice in your area.

OPERATION

Figure 1

WARNING: This electric rebox must be properly in-

stalled before it is used.

The power switch (Figure 2A) must rst be switched “I” to

operate the appliance.

An ‘Opti-V’ logo will appear on the screen for about 3 sec-

onds before the ame picture starts .

!NOTE: The user may notice a blank screen for ap-

proximately 5 seconds, every 30 minutes. This is normal

and should not be a cause for concern.

Manual Operation

The manual controls for the screen are located at the inner

top left hand side of the appliance above the glass.(Figure

2).

The mains (power) switch (Figure 2A) may be used to

switch the appliance Off (“O”) when it is not required, for

example, overnight or for long periods, to avoid unneces-

sary energy use.

!NOTE: Ensure that the mains (power) switch shall

remain readily operable.

The standby button “ ”(Figure 2B) is located just below

the power switch. A red light will indicate when the unit is in

standby mode. (Figure 2)

The volume of the wood re sound effects may be adjusted

up or down by pressing the volume control buttons (Figure

2C & 2D).

The screen brightness can be adjusted using the (Figure

2E) and (Figure 2F) buttons. The button darkens the

screen and the button brightens the screen.

!NOTE:On the VF5452L there are brightness controls

for each LED screen. The brightness controls for the right

screen are located in the center of the unit.

Figure 2

IR Remote Sensor

BDC

Standby

Button

Battery

Cover

Volume

Controls

4 www.dimplex.com

MAINTENANCE

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of re, electric

shock or damage to persons.

Glass Cleaning

The glass is cleaned in the factory during the assembly

operation. During shipment, installation, handling, etc., the

front glass may collect dust particles, these can be re-

moved by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the glass can be

cleaned with a dry cloth. The glass should be completely

dried with a lint free cloth to prevent water spots. To

prevent scratching, do not use abrasive cleaners or spray

liquids on the glass surface.

Fireplace Surface Cleaning

To remove ngerprints or other marks, the exterior nish

can be cleaned with a damp cloth with a mild detergent.

The surface should be completely dried with a lint free cloth

to prevent water spots.

Servicing

Except for installation and cleaning described in this manu-

al, an authorized service representative should perform any

other servicing.

EXPLODED PARTS DIAGRAM - SINGLE

Replacement Parts List - Single

1. LED Light Strip ........................9600880100RP

2. LED Light Controller....................9600930100RP

3. Opti-V Remote Control. . . . . . . . . . . . . . . . . .9600950100RP

4. Power Supply Wire Harness .............9600980100RP

5. Electrical Connector ....................9601030100RP

6. Single LED Screen Assembly (see note)* 9600890100RP

7. Glass*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9600910100RP

8. Lower Logset Assembly* ................9600900100RP

Lower Coral Assembly ..................9601400200RP

9. Upper Logset Assembly (see note) ........9600940100RP

Upper Coral Assembly ..................9601390200RP

10. 8mm Socket .........................9601170100RP

!NOTE: Send out Socket when sending out upper logs

and Screen Assembly.

* Group items that include suction cups.

6 www.dimplex.com

EXPLODED PARTS DIAGRAM - DOUBLE

Replacement Parts List - Double

1. LED Light Strip (2 per unit). . . . . . . . . . . . . . . 9600880100RP

2. LED Light Controller (2 per unit)* . . . . . . . . . . 9600930100RP

3. Opti-V Remote Control. . . . . . . . . . . . . . . . . .9600950100RP

4. Power Supply Wire Harness .............9600980100RP

5. Electrical Connector ....................9601030100RP

6. LV Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . .9601040100RP

7. Double LED Screen Assembly (see note)* 9600970100RP

8. Double Glass* ........................9601000100RP

9. Right Lower Logset Assembly*. . . . . . . . . . . .9600990100RP

10. Left Lower Logset Assembly*. . . . . . . . . . . . . 9601010100RP

11. Right Upper Logset Assembly (see note)....9600960100RP

12. Left Upper Logset Assembly (see note) . . . . . 9601020100RP

13. 8mm Socket .........................9601170100RP

!NOTE: Send out Socket when sending out upper logs

and Screen Assembly.

* Group items that include suction cups.

WIRING DIAGRAM- SINGLE

WIRING DIAGRAM - DOUBLE

LED Strip

Logbed - TOP LED

Logbed - BOTTOM LED

LED Driver

LED Screen Assembly

Mains

Supply

LED Strip

LH Logbed

TOP LED

LH Logbed

BOTTOM LED

LED Driver

Double LED Screen

Supply

Mains

LED Strip

RH Logbed

TOP LED

RH Logbed

BOTTOM LED

LED Driver

Power Supply Wire Harness

8 www.dimplex.com

FRONT GLASS REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

Suction Cups

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Reassembly in the revers order.

BOTTOM LOGSET REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

Suction Cups

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Locate the 4 screws that secure the logset to the bot-

tom of the unit (Figure 4) and remove the logset(s).

!NOTE: The screws are recessed slightly into the em-

ber bed of the logset.

6. Disconnect the logset LED’s from the LED controller

board.

7. Replace connection with new logset LED wire.

8. Reassembe in the revers order.

TOP LOGSET REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

5/16” (8 mm) socket wrench

Suction Cups

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Remove the bottom logset (only the corresponding log-

set to the side that needs to be repaired on the double

unit). Locate the 4 screws that secure the logset to the

bottom of the unit (Figure 4) and remove the logset.

!NOTE: The screws are recessed slightly into the em-

ber bed of the logset.

6. On the top front surface of the rebox there are a sec-

ond set of logs that reect on to the glass. Locate the

nuts that secure the logset to the rebox - single units,

there is one on either end, double units there are three,

two on each end and one in the middle.

!NOTE: The nuts are recessed slightly into the ember

bed of the logset.

7. Using a 5/16” (M8) socket wrench remove the nuts to

remove the logset. There is a slight ledge at the top of

the front opening that will help hold the logset from fall-

ing while the screws are being removed.

8. The wiring for the logset is connected to the LED con-

troller located on the botton panel of the rebox below

the bottom logset. Disconnect the LED connector for

the top logset from the LED controller and attach a

peice of string to the end that can be led through the

corner to pull the new LED connector back through.

9. Replace the top logset.

10. Reassemble in the reverse order.

LED CONTROLLER REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

Suction Cups

Figure 3

Securing Screws

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Single units - Locate the 4 screws that secure the log-

set to the bottom of the unit (Figure 4) and remove the

logset.

!NOTE: The screws are recessed slightly into the em-

ber bed of the logset.

Double units - Depending on which side is not working

correctly, remove the corresponding logset to access

the LED controller, i.e. the left logs and lights are not

working remove the bottom left logs.

6. Locate the LED controller and disconnect the wiring

connections noting their original locations.

7. Remove the LED controller and install the new one.

8. Reassemble in the reverse order.

LED LIGHT ASSEMBLY REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

Suction Cups

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Single units - Locate the 4 screws that secure the

logset to the bottom of the unit (2 on either end) and

remove the logset.

!NOTE: The screws are recessed slightly into the em-

ber bed of the logset.

Double units - Depending on which side is not working

correctly, remove the corresponding logset to access

the LED controller, i.e. the left logs and lights are not

working remove the bottom left logs.

6. The wiring for the light assembly is connected to the

LED controller located on the botton panel of the re-

box below the bottom logset. Disconnect the LED con-

nector for the light assembly from the LED controller

and attach a peice of string to the end that can be led

through the corner to pull the new LED light assembly

cord through.

7. Remove the light assembly by removing the two screws

located below the assembly and replace with new light

assembly.

8. Reassemble in the reverse order.

LED SCREEN REPLACEMENT

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Tools required: Phillips head screwdriver

5/16” (8 mm) socket wrench

Suction Cups

1. Locate the glass retention strip at the top of the front

glass (Figure 3).

2. Remove the securing screws on either side of the

retention strip.

3. Apply the suction cups to the glass at a comfortable

distance to allow for easily removing the front glass.

4. Gently tilt the glass forward, lift up and lift the glass out

of the unit.

5. Remove the electrical plug from the left hand side of

the unit ensuring that it cannot fall out of the back of the

unit (Figure 5)

6. Locate the 4 screws that secure the logset to the bot-

Figure 4

Approximate locations

of securing screws

(RH Double)

Approximate locations

of securing screws

(Single & LH Double)

Figure 5

10 www.dimplex.com

Figure 7

Securing Screws

tom of the unit (2 on either end) and remove the logset.

For the double units remove both logsets, taking note

of the left and right.

!NOTE: The screws are recessed slightly into the em-

ber bed of the logset.

7. Disconnect the logset LED’s from the LED controller

board and set in a safe place.

8. Remove the power supply wireharness that runs from

one LED controller board to the other.

9. On the top front surface of the rebox there are a sec-

Figure 6

ond set of logs that reect on to the glass. Locate the

nuts that secure the logset to the rebox - single units,

there is one on either end, double units there are three,

two on each end and one in the middle.

!NOTE: The nuts are recessed slightly into the ember

bed of the logset.

10. Using a 5/16” (M8) socket wrench remove the nuts to

remove the logset. There is a slight ledge at the top of

the front opening that will help hold the logset from fall-

ing while the screws are being removed.

11. Remove the two screws securing the center bracket to

the unit (double unit only) (Figure 6).

12. Remove the top panel of the unit by removing the 3

screws along the top back portion of the unit, start with

the outter two then remove the center one last.

13. Slide the top panel towards the back the let the front

drop down and pull out the front opening.

14. Locate the securing screws of the LED Screen (Figure

7) and remove the LED Screen.

15. Reassemble in the reverse order.

This manual suits for next models

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