Dimplex EF3003 User manual

Service Manual

30” Insert

Model Number:

EF3003/SF3003/DF3003

(Canadian and Chinese Built)

DFB6016

UL Part Number

6901110159-0559

7400540000R00

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N1R 7G8

1-888-346-7539 www.dimplex.com

REV PCN DATE

00 - 2-FEB-12

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this

replace. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

(DFB6016)

2 www.dimplex.com

Always use a qualied technician or service agency to repair this replace.

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the

risk of re, serious injury, or death.

OPERATION - ACUMEN REMOTE........................................3

OPERATION - 3-STAGE REMOTE........................................4

MAINTENANCE ......................................................6

EXPLODEDPARTSDIAGRAM ..........................................7

WIRING DIAGRAM - CHINESE MADE - 3 STAGE REMOTE CONTROL . . . . . . . . . . 9

WIRINGDIAGRAM-CANADIANMADE ...................................9

MAINON/OFFSWITCHREPLACEMENT.................................10

LIGHT DIMMER CONTROLLER & BOARD REPLACEMENT . . . . . . . . . . . . . . . . . . 10

FLAME SPEED CONTROLLER & BOARD REPLACEMENT...................10

FLICKER MOTOR/FLICKER ROD REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . 11

CANADIAN MADE UNITS.................................................................11

CHINAMADEUNITS ....................................................................11

HEATERON/OFFSWITCH ............................................12

POWER CORD REPLACEMENT ........................................13

REMOTE CONTROL RECEIVER/LED HARNESS REPLACEMENT.............14

TROUBLESHOOTINGGUIDE..........................................15

TABLE OF CONTENTS

OPERATION - ACUMEN REMOTE

(EF3003/SF3003/DF3003 MOD 0-B Units)

MANUAL CONTROLS (Figure 1)

A. Main On/Off switch

The replace has a main ON/OFF switch located on the

control panel of the replace. To operate, press the switch

once to turn the unit on. A red light will illuminate to indi-

cate the power is on. Press the switch again to turn the

unit off.

!NOTE: When the Main On/Off switch is used the

heater will run. The Main On/Off switch is to be used only

when the remote control is Off.

B. Flame brightness control

Turn the ame brightness control knob to increase or de-

crease the brightness of the ame and embers.

C. Flame action control

Turn the ame action control knob to adjust the ame

speed to the desired level.

D. Heater On/Off switch

When the Main On/Off switch is in the On position the

heater will run. Turn the Heater On/Off switch to the Off

position to shut off the heater.

!NOTE: Ensure that the Heater On/Off Switch is in the

On position for the heater to work with the remote control.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the replace off and it will not come back on without being

reset. It can be reset by switching the Main On/Off Switch

to Off and waiting ve (5) minutes before switching the unit

back on.

If operating the unit with a remote control, the remote

control may require re-initializing after turning the power off.

CAUTION: If you need to continuously reset the heater,

disconnect power and call Dimplex customer service at

1-888-DIMPLEX (1-888-346-7539).

Remote Control

Remote Control Initialization & Setup

Turn on the electrical power at the circuit breaker.1.

Slide open the battery cover on the back of the remote2.

control.

Install three AAA batteries into the remote control. Re-3.

place the battery cover. (Figure 2)

!NOTE: The LCD display will ash when new batteries

are inserted.

Move the remote control close to the replace (less 4.

than ve feet preferred). Press any button on the

remote control. The remote control is transferring the

code to the receiver built into the replace.

Set the clock by pressing the button marked clock on5.

the remote control for ve seconds. The hour display

will ash.

Use the up and down buttons to set the hour.6.

Press the clock button again and the minute display will7.

ash.

Use the up and down buttons to set the minute.8.

Press the clock button again and the °F or °C display9.

will ash.

Use the up and down buttons to select whether the10.

remote control will display temperature in °F or °C

Press the clock button again. The remote control is11.

now ready for operation.

Remote Control Operation (Figure 2)

WARNING: It takes some time for the receiver to re-

spond to the remote control. Do not press the buttons

more than once within two seconds for correct opera-

tion.

!NOTE: The replace has an automatic timer function

that will shut your replace off if the remote control has not

been operated within a six-hour period.

Auto Mode

!NOTE: When auto mode is activated the ame and

heat will turn on. The heater will turn on and off to keep

the room temperature the same as the remote control set

temperature.

Press POWER button to turn unit on. (There may be a1.

slight delay)

Press the UP or DOWN buttons to change the set tem-2.

perature, if desired.

In auto mode the remote control will automatically turn3.

on the ame and heater when the room temperature

is below the target temperature and turn off the heater

ONLY when the room temperature is above the target

temperature.

Press POWER button once to turn unit off.4.

Figure 1

Remote display

Room temperature

Set temperature

Time of day/Timer

Up button

Timer button

Auto/off button

Down button

Clock button

Code selection switch

Batteries

Child Proof

Switch

Figure 2

4 www.dimplex.com

MANUAL CONTROLS (Figure 3)

A. Main On/Off Switch

The replace has a Main On/Off switch located on the

control panel of the replace. Toggle the switch to turn the

replace On and Off.

B. Light Dimmer

Turn the ame brightness control knob to increase or

decrease the brightness of the ame and embers.

C. Flame Action Control

Turn the ame action control knob to adjust the ame

speed to the desired level.

D. 3-Position Switch

Operates the electric replace manually. Pressing the

switch up (“

“ position) once turns on the electric

replace and activates Level 1, twice activates Level 2,

three times activates Level 3.

Pressing the switch down (“

“ position) turns the electric

replace OFF.

Level 1 : The ame effect is turned on and the rst red

indicator light illuminates.

Level 2 : The ame effect remains on, the heater is

activated to the low heat setting, and the rst and

second red indicator lights illuminate.

Level 3 :The ame effect remains on, the heater is

set to the high heat setting, and all three red indicators

illuminate.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the heater off and it will not come back on without being

reset. It can be reset by switching the Main On/Off Switch

to Off and waiting ve (5) minutes before switching the unit

back on.

CAUTION: If you need to continuously reset the heater,

unplug the unit and call Dimplex North America Limited

at 1-888-346-7539.

Remote Control

The replace is supplied with a radio frequency remote

control. This remote control has a range of approximately

Figure 3

Timer Mode

You can set the timer to the length of time you want the unit

to operate (1 to 120 minutes).

With the unit Off, press the TIMER button once. The1.

timer display will blink “---”

Press the UP and DOWN buttons to adjust the timer2.

display in minutes.

Press the TIMER button once to set the timer.3.

!NOTE: The timer setting can be reset by pressing the

TIMER button and using the DOWN button until the timer

display reads “----”, press the TIMER button once to set the

timer.

Press the POWER button to turn the unit on.4.

The replace will automatically shut off when the timer 5.

reaches 0 minutes.

Child Proof Function

Remove the battery cover on the back of the remote1.

control.

Slide the small blue switch down to activate the child2.

proof function.

Child Proof will appear on the display screen and all3.

function on the remote control will be locked.

To enable normal remote control operation when the4.

child proof function is activated, press the up and down

buttons in the following sequence:

UP-DOWN-DOWN-UP-DOWN the remote functions•

will now operate normally. The remote control will

return to the child proof function if buttons are not

pressed after two minutes.

To disable the child proof function remove the battery5.

cover on the back of the remote control and slide the

small blue switch up.

Battery Replacement

The remote control uses 3 AAA size batteries (included).

Replace these batteries at least every 6 months or when

the low battery icon appears on the remote control display

screen. When batteries are removed wait at least 1 minute

before replacing with new batteries.

Code selection

If the current remote control is interfering with the operation

of other remote control devices (TV, VCR, garage doors

etc.) The code can be changed on the remote control.

To change code:

Remove the battery cover on the back of the remote1.

control.

Slide the four small switches to any conguration other 2.

than the factory set code.

Remove the batteries, wait for one minute.3.

Install the batteries.4.

Install the battery cover onto the remote control.5.

Reinitialize the remote control to match the new code6.

to the remote control receiver.

OPERATION - 3-STAGE REMOTE

(EF3003/SF3003/DF3003 MOD C-E, All DFB6016 Units)

50 feet (15.25 m). It does not have to be pointed at the

replace and can pass through most obstacles (including

walls). It is supplied with one of 2,178 independent

frequencies to prevent interference with other units. The

frequency designation is indicated on the back of the

remote control.

Remote Control Initialization/Reprogramming

Follow steps 1 through 6 to initialize your replace for the

rst time. This procedure is also required every time there

is a loss of power to the remote control or the replace (i.e.

power failure, breaker tripped, main On/Off switch is turned

off).

Ensure that power is supplied through the main service1.

panel.

Access the manual controls, (remove glass doors or2.

pull grille down if applicable) pull the right side steel

curtain to the outside of the unit (if applicable).

Locate manual controls.3.

Activate the Main On/Off switch.4.

Press and hold the ON switch marked “5.

” for ve (5)

seconds (red indicator light will ash). (Figure 1A)

Press the ON button located on the remote control.6.

This will synchronize the remote control and remote control

receiver.

Remote Control Usage

The remote control operates the replace levels

sequentially. The level is increased every time the ON

button, on the remote control, is pressed.

The replace can be turned off at any point by pressing the

OFF button on the remote control.

Level 1 : The ame effect is turned on and the rst red

indicator light illuminates.

Level 2 : The ame effect remains on, the heater is

activated to the low heat setting, and the rst and

second red indicator lights illuminate.

Level 3 : The ame effect remains on, the heater is

set to the high heat setting, and all three red indicators

illuminate.

Battery Replacement (Figure 4)

To replace the battery:

Slide battery cover open on the remote control.1.

Correctly install one (1) 12 Volt (A23) battery in the2.

battery holder.

Close the battery cover.3.

Battery must be recycled or disposed of properly.

Check with your Local Authority or Retailer for

recycling advice in your area.

Figure 4

Off Button

Button

Plastic

Strip

Battery

Cover

6 www.dimplex.com

MAINTENANCE

 WARNING: Disconnect power before attempting

any maintenance or cleaning to reduce the risk of re,

electric shock or damage to persons.

CAUTION: Allow at least ve (5) minutes for the light

bulbs to cool before touching them to avoid accidental

burning of the skin.

Light Bulb Replacement

Light bulbs need to be replaced when you notice a dark

section of the ame or when the clarity and detail of the

log exterior disappears. There are four (4) bulbs under the

log set which generate the ames and embers and two (2)

bulbs up, in behind the grille, that illuminate the interior of

the replace.

Required Tools: Phillips #2 screw driver, Slot screw driver.

Approximate time: 15 minutes to change upper and lower

light bulbs.

Helpful Hints: It is a good idea to replace all light bulbs

at one time if they are close to the end of their rated life.

Group replacement will reduce the number of times you

need to open the unit to replace light bulbs.

To open the light bulb area:

Remove the trim by turning the retaining fasteners1.

counterclockwise 1/4 turn until the trim releases from

the rebox using a slotted screwdriver (Figure 5).

Hold the glass in place while removing the retaining clip2.

from the upper center of the rebox (Figure 6A, B).

Lift glass out and store in a safe place.3.

Lower Light Bulb Requirements

Quantity of four (4) clear chandelier or candelabra bulbs

with an E-12 (small) socket base, 60 Watt rating.

To replace the bottom light bulbs:

Lift up the front edge of the log until it clears the front1.

tabs. Pull out until the rear tab clears the back ledge,

then lift out (Figure 7).

Examine the bulbs to determine which bulbs require2.

replacement.

Hold the socket while unscrewing the bulb.3.

Hold the socket while screwing in the new bulb.4.

Replace the log ember bed by placing the back lip of5.

the log ember bed under the partially reective glass

then push the front of the log ember bed down into the

recess (Figure 7).

Upper Light Bulb Requirements

Quantity of two (2) clear chandelier or candelabra bulbs

with an E-12 (small) socket base, 15 Watt rating.

To replace the top light bulbs:

Locate the two upper bulbs inside the rebox at the top 1.

(Figure 8).

Examine the bulbs to determine which bulbs require2.

replacement.

Hold the socket while unscrewing the bulb.3.

Hold the socket while screwing in the new bulb.4.

Glass Cleaning

The glass is cleaned in the factory during the assembly

operation. During shipment, installation, handling, etc., the

clear door may collect dust particles, these can be removed

by dusting lightly with a clean dry cloth.

To remove ngerprints or other marks, the clear door can

be cleaned with a damp cloth. The clear door should be

completely dried with a lint free cloth to prevent water

spots. To prevent scratching, do not use abrasive cleaners

or spray liquids on the clear door surface.

Fireplace Surface Cleaning

Use a cloth dampened with warm water only to clean

painted surfaces of the electric replace. Do not use

abrasive cleaners.

Figure 5

Figure 6

Removing

Glass

Holding

Glass

Retaining

Clip

Figure 7

Back

Ledge

Log

Ember

bed

Rear

Tab

Side Section

Figure 8

EXPLODED PARTS DIAGRAM

EF3003 MOD 0-B

EF3003 MOD C-E, DFB6016

8 www.dimplex.com

Part

Canada China

EF3003/

SF3003

Mod 0

EF3003/

SF3003

Mod A

EF3003/SF3003/DF3003 DFB6016

Mod 0 Mod A Mod B Mod C Mod D Mod E Mod 0 Mod A Mod B Mod C Mod D

1 Log Set 0438550100RP

2 Grille Assembly 1009070159RP

3 Heater Assembly NA 2000230100RP 2200490901RP comes with cutout 2300270300RP

4Upper Light

Harness (2-bulb) 2500080100RP

5Upper Light

Harness (Single) 4200121000RP (2 Required)

6Lower Light

Harness (4-bulb)

2500190500RP

(comes with connectors,

strip the ends)

2500190500RP

7 On/Off Switch 2800070200RP

8Heater On/Off

Switch 2800070500RP

LED & Switch

Remote

Harness

3000210400RP (Acumen)

10 Remote Control

Receiver 3000210100RP (Acumen) 3000430800RP

(3 STAGE)

3000820500RP

(3 STAGE)

3000430800RP

(3 STAGE)

3000820500RP

(3 STAGE)

11 Remote Control 3000211300RP (Acumen) 3000370600RP (3 Stage, LED’s wired to Board)

12 Dimmer Knob 8800000800RP 8800000200RP

13 Dimmer Control

Not Available - Can use

single pole wall dimmer

i.e. Leviton 6602-I

3000250100RP (Circuit Board and Potentiometer)

14 Flame Control

Knob 8800000200RP

15 Flicker Motor 2000150200RP 3000240200KIT

16 Flame Speed

Control

3000180300RP

(Potentiometer Only) 3000240100RP (Circuit Board and Potentiometer)

17 Power Cord 4100040400RP 4100040500RP

18 Partially Reec-

tive Glass 5900300200RP 5900300300RP 5900300400RP

19 Front Glass 5900310200RP

20 Flame Panel 5900320100RP

21 Decal, Side

Brick 7108890200RP

22 Bushing Snap-In 8500000400RP

23 Rotisserie

Grommet 8500000600RP

24 Grommet 8500260003RP

25 Flicker Rod

Assembly 5900080700RP

26 Firebox Foot 8800090100RP

27 DFB Trim Kit 6903430159RP

Replacement Parts List

WIRING DIAGRAM - CHINESE MADE - 3 STAGE REMOTE CONTROL

MOMENTARY

SWITCH

MOT

SWITCH

ROCKER

AC/L

AC/N

HEAT2 N

HEAT1 L

FAN2 N

FAN1 L

LOWER

UPPER

LED

POTENTIOMETER

MOTOR

NEUTRAL

LINE

LOWER TAB

UPPER TAB

HEATER 2

CIRC BR

HEATER 1

FAN

LOWER LIGHT ASSY

UPPER LIGHT ASSY

AC CORD

PCB

DIMMER

AC-DC ADJUST

FLICKER

BLOWER ASSY

WIRING DIAGRAM - CANADIAN MADE

Flame Speed

Controller

Dimmer Control

Board

Main On/Off

Switch

Cord

Momentary On

Switch

Remote Receiver

Board

Upper Light Harness

Blower

Heater

Element

Lower Light Harness

Heater Assembly

STEP MOTOR

10 www.dimplex.com

MAIN ON/OFF SWITCH REPLACEMENT

Tools Required: Phillips head Screwdriver

Flat Head Screwdriver

CAUTION: If the replace was operating prior to ser-

vicing allow at least 5 minutes for light bulbs and heating

element to cool off to avoid accidental burning of skin.

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Remove the rebox trim by inserting a slotted screw-1.

driver and turning ¼ of a turn to release the trim from

the rebox.

Remove the rebox from the mantel.2.

Lower the grille covering the controls.3.

Remove the retaining screws on the top cover and4.

remove the top, being careful not to damage any of the

wiring.

Locate the Main On/Off switch mounted on the top5.

panel and disconnect the wires and connections noting

their original locations.

!NOTE: Using a at head screwdriver, gently pry be-

tween the ends of the connectors and the switch to release

the wires.

Depress the retainer clips on the rear of the switch and6.

push the switch out of the rear cover.

For units with attached LED light to Switch: Remove7.

the red LED indicator light out through the back of the

top panel.

!NOTE: Gently pressing on the front of the LED with a

at head screwdriver will assist in removing it.

Properly orient the new switch and reconnect all of the8.

wires and connections.

Install the new LED indicator light.9.

Reassemble in the reverse order.10.

LIGHT DIMMER CONTROLLER &

BOARD REPLACEMENT

Tools Required: Phillips head Screwdriver

Flat Head Screwdriver

CAUTION: If the replace was operating prior to ser-

vicing allow at least 5 minutes for light bulbs and heating

element to cool off to avoid accidental burning of skin.

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Remove the rebox trim by inserting a slotted screw-1.

driver and turning ¼ of a turn to release the trim from

the rebox.

Remove the rebox from the mantel.2.

Lower the grille covering the controls.3.

Remove the retaining screws on the top cover and4.

remove the top, being careful not to damage any of the

wiring.

Locate the light dimmer control potentiometer and5.

control board (if applicable) mounted on the top panel

(Figure 9) and disconnect the wires and connections

noting their original locations.

!NOTE: Using a at head screwdriver, gently pry be-

tween the end of the wires and the potentiometer to release

the wires.

Pull off the control knob from the dimmer control poten-6.

tiometer.

Remove either the mounting screws or the retaining nut7.

and remove the potentiometer.

Properly orient the new dimmer controller and recon-8.

nect all of the wiring connections. (For units made in

Canada proceed to step 11, otherwise continue to step

9.)

From under the top panel, break off the four mounting9.

studs on the light dimmer control board by grasping

with pliers and twisting on the protruding part of the

stud. Push the remainder of the studs out through the

top panel.

Properly orient and mount the new Dimmer Control10.

Board, using the new mounting studs, provided, and

reattach all of the wires.

Reassemble in the reverse order.11.

FLAME SPEED CONTROLLER &

BOARD REPLACEMENT

Tools Required: Phillips head Screwdriver

Flat Head Screwdriver

CAUTION: If the replace was operating prior to ser-

vicing allow at least 5 minutes for light bulbs and heating

element to cool off to avoid accidental burning of skin.

WARNING: Disconnect power before attempting any

maintenance or cleaning to reduce the risk of electric

shock or damage to persons.

Remove the rebox trim by inserting a slotted screw-1.

driver and turning ¼ of a turn to release the trim from

the rebox.

Remove the rebox from the mantel.2.

Lower the grille covering the controls.3.

Figure 9

Potentiometer for Versions

made in Canada

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