Dimplex DF3033ST User manual

PRACTICAL USER’S GUIDE

FOR THE DIMPLEX ELECTRIC

FIREPLACE

MODEL NUMBER:

DF3033ST

7209120100REV00

Serial Number

Model Number

CAT Number

Quality checked by:

Valued Customer,

We are pleased that you have chosen to purchase an electric

ﬁreplace product manufactured by Dimplex North America Ltd.

Over the years, valuable memories will occur around the warmth

and comfort of your hearth. Thank you for allowing our product

to be the backdrop for those special moments.

QUICK REFERENCE GUIDE

1. Prior to the ﬁrst use of the ﬁreplace verify the following:

• Are the circuit breakers for the unit on?

• Are the light bulbs in your ﬁreplace loose? (to check, follow the

instructions for replacing the light bulbs under the Maintenance

section of this manual)

2. The heater on your ﬁreplace may emit a slight, harmless odor when

ﬁrst used. This odor is a normal condition caused by the initial

heating of internal heater parts and will not occur again.

3. The information regarding the model of your ﬁreplace can be found

on the rating plate located on the back of the unit.

4. If you have any technical questions or concerns regarding the

operation of your ﬁreplace, or require service contact Dimplex North

America customer service at 1-888-DIMPLEX (1-888-346-7539)

before returning the product to the point of purchase.

CONTENTS

PAGE 1 Important Instructions

PAGE 2 Model and Serial Number

Information

PAGE 3 Site Selection and Preparation

PAGE 3 Fireplace Installation

PAGE 5 Operation

PAGE 8 Maintenance

PAGE 10 Warranty

IMPORTANT INSTRUCTIONS

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the risk of ﬁre,

electric shock, and injury to persons, including the following:

1. Read all instructions before using the electric ﬁreplace.

2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim

around the heater outlet becomes hot during heater operation. Keep combustible materials, such as

furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the

unit.

3. Extreme caution is necessary when any heater is used by or near children or invalids and whenever

the unit is left operating and unattended.

4. Always unplug the electric ﬁreplace when not in use.

5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the

electric ﬁreplace has been dropped or damaged in any manner. Return heater to authorized service

facility for examination, electrical or mechanical adjustment, or repair.

6. Do not use outdoors.

7. The electric ﬁreplace is not intended for use in bathrooms, laundry areas and similar indoor locations.

Never locate heater where it may fall into a bathtub or other water container.

8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange

cord away from trafﬁc area and where it will not be tripped over.

9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.

10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an

electric shock or ﬁre, or damage to the heater.

11. To prevent a possible ﬁre, do not block air intake or exhaust in any manner. Do not use on soft

surfaces, like a bed, where openings may become blocked.

12. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where

gasoline, paint, or ﬂammable liquids are used or stored or where the unit will be exposed to

ﬂammable vapors.

13. Do not modify the electric ﬁreplace. Use it only as described in this manual. Any other use not

recommended by the manufacturer may cause ﬁre, electric shock or injury to persons.

14. Avoid the use of an extension cord. Extension cords may overheat and cause a risk of ﬁre. If you

must use an extension cord, the cord must be No. 16 AWG minimum size and rated no less than

1875 watts.

15. Do not burn wood or other materials in the electric ﬁreplace.

16. Do not strike the ﬁreplace glass.

17. Always use a certiﬁed electrician should new circuits or outlets be required.

18. Always use properly grounded, fused and polarized outlets.

19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.

20. When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and

store so as to avoid damage.

SAVE THESE INSTRUCTIONS

NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of

ﬁre, serious injury, illness or death.

MODEL AND SERIAL NUMBER INFORMATION

If you have any questions regarding our products please have the product model and serial numbers

available upon calling Dimplex customer service or technical support. To locate the model and serial

number labels see below (FIGURE 1). Record the Model number, Serial number, and CAT number on the

front cover of this manual for future reference.

Serial Number

FIGURE 1

Firebox

Model Number

Carton

Serial

Number

Label

Model

Number

Label

Model

Number

Label

Serial

Number

Label

NOTE 1

A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A

dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular

basis when the heater is operating. Additional appliances on the same circuit may exceed the current

rating of the circuit breaker.

WARNING

Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the

power cord is stored or secured to avoid tripping or snagging to reduce the risk of ﬁre, electric shock or

injury to persons.

Construction and electrical outlet wiring must comply with local building codes and other applicable

regulations to reduce the risk of ﬁre, electric shock and injury to persons.

Do not attempt to wire your own new outlets or circuits. To reduce the risk of ﬁre, electric shock or injury

to persons, always use a licensed electrician.

SITE SELECTION AND PREPARATION

This section provides instructions for selecting a location and preparing the site to install the ﬁreplace into

your Dimplex mantel surround.

1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture

and high trafﬁc.

2. For ease of electrical hook up you may wish to locate the ﬁreplace near an existing outlet. (refer

to NOTE 1)

3. Store the ﬁreplace in a safe dry and dust free location.

NOTE

The dimensions of the ﬁreplace are 31 1/2”wide X 22 3/8” high X 9 1/8” deep. The ﬁreplace does not

require any additional venting.

FIREPLACE INSTALLATION

1. Install the ﬁreplace assembly into the mantel. (refer to mantel assembly instructions)

NOTE 1

A 15 AMP, 120 VOLT circuit is required. A dedicated circuit is preferred but not essential in all cases.

A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a

regular basis when the heater is operating. Additional appliances on the same circuit may exceed the

current rating of the circuit breaker.

IMPORTANT

If not using a Dimplex mantel, the ﬁreplace must be

installed in an enclosure with the following

MINIMUM internal/opening dimensions.

FIGURE 2 22 5/8”

30 3/4”

9 3/8”

NEW WALL CONSTRUCTION

1. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture

and high trafﬁc.

2. Place the ﬁreplace in the desired location to see how it will look in the room.

3. Mark the desired location on the ﬂoor and store the ﬁreplace in a safe, dry and dust free location.

4. Use studs to frame an opening of 30 ¾” wide X 22 5/8” high X 9 3/8” deep.

Option #1 - The power cord can be lead from behind the trim and along the wall to an outlet near the

ﬁreplace.

Option #2 - A new outlet can be installed inside the new frame construction.

Plug the unit into a 15Amp/120Volt outlet. If the cord does not reach, you may use an extension cord

rated for a minimum of 1875 watts.

Option #3 - Hardwire

1. Wire a dedicated, properly fused circuit with 120V, 15amp rating. Allow up to 8 feet of service

cable for connecting power supply to junction box on ﬁreplace when installing after ﬁnishing wall.

CAUTION

Use two conductor, non-metallic sheath cable with ground wire (3 wires total) for the incoming power

supply on ﬁreplace inserts. Use appropriate wire to meet local and national electrical codes for rated

power consumption.

2. Remove the outer jacket and strip the individual conductor from the end.

3. Loosen the screw securing the junction box cover and remove the cover.

4. Take the cables out from the junction box, loosen the two wire twist nuts and remove the cord set.

(FIGURE 3)

5. Route the power supply wire through the knockout on supplied alternative junction box cover and

secure with a wire clamp (not supplied) (FIGURE 4)

6. Connect the black wire (live) from the unit to the black wire from power supply. (FIGURE 4)

7. Connect the white wire (neutral) from the unit to the white wire from power supply. (FIGURE 4)

8. Connect the green wire (ground) from the unit to the green wire from power supply. (FIGURE 4)

9. Place all connectors inside the unit and secure the junction box cover to unit. Ensure that the

cable clamp grips only the jacket of service cable.

FIGURE 4

FIGURE 3

CAUTION

Clearance for air circulation beneath the ﬁreplace insert is provided by two rubber feet.

DO NOT INSTALL THE FIREPLACE INSERT DIRECTLY ON CARPET OR SIMILAR SURFACES WHICH

MAY RESTRICT AIR CIRCULATION. If installing the ﬁreplace in a carpeted area, place a one-piece,

solid, ﬂat surface under the ﬁreplace insert. Ensure that both of the insert’s feet rest securely on this

surface.

OPERATION

ELECTRIC FIREPLACE MANUAL CONTROL

The manual controls for the ﬁreplace are located in the lower right hand corner. (FIGURE 5)

A. Main On/Off Switch

Supplies power to the 3 position manual control switch.

B. 3 Position Manual Control Switch

Remote (right position): The unit is operated with the remote control.

Flame (center position): The ﬂame effect is turned ON.

Flame & Heat (left position): The ﬂame effect and heater are turned ON simultaneously. When

the manual control is in the Flame & Heat position the heater does not run on the remote oper

ated thermostat.

NOTE

When the manual control switch is in the Flame and Flame & Heat positions, the ﬁreplace unit

will not operate with the remote control.

C. Initialization Button

Used to synchronize the remote control.

A. Main On/Off Switch

B. 3 Postion Manual Control

C. Initialization Button

FIGURE 5

RESETTING THE TEMPERATURE CUTOFF SWITCH

Should the heater overheat, an automatic switch will turn the heater off and it will not come back on

without being reset. The temperature cutoff switch can be reset by unplugging the unit, waiting 5 minutes

and plugging the unit back in.

CAUTION

If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at

1-888-346-7539 and press 4 for technical support. Please have your model and serial number ready

when calling.

REMOTE CONTROL

The remote control has a range of approximately 50 ft. (15.25m), it does not have to be pointed at the

ﬁreplace and can pass through most obstacles (including walls). It is supplied with 243 independent

frequencies to prevent interference with other units.

BATTERY INSTALLATION

1. Depress tab on the battery cover on the back of the remote

transmitter and remove battery cover.

2. Install 2 AAA batteries into the remote control. (included)

3. Ensure child lock is in the “unlocked” position.

4. Replace the battery cover.

NOTE

When the “BAT” symbol is present on the remote control it is

recommended to replace the batteries promptly, to maintain

full functionality of the remote/ﬁreplace. The remote transmitter

has a battery backup time of only several hours.

INITIALIZING THE REMOTE CONTROL

1. Plug cord into 120 volt wall outlet.

2. Ensure the Main On/Off switch located in the switch box on the ﬁreplace in the lower right hand

corner is in the ON position.

3. Set the 3 position manual control to the Remote position (right position).

4. Press and hold the initialization button on the unit.

5. While holding the initialization button, press the ﬂame/heat ON/OFF button or the Puriﬁre™

ON/OFF button on the remote control transmitter.

6. Release the initialization button on the unit.

7. Press the Flame/Heat On/Off button to turn the Flame/Heat function ON or press the Puriﬁre™

On/Off button to turn the Puriﬁre™ function ON.

FREQUENCY INTERFERENCE

If the ﬁreplace does not respond properly to the remote control, the remote operating frequency may

have to be reset. The remote control can send another frequency code to the circuit board to eliminate

interference.

1. Simultaneously press the “TEMPERATURE DOWN” button and the “FLAME SPEED DOWN”

button on the remote control.

2. “COD” will appear in place of the sleep timer digits.

3. Release the “TEMPERATURE DOWN” button and the “FLAME SPEED DOWN” button.

4. Press the initialization button on the unit.

5. Press the button on the remote.

Your remote will now have a different frequency communicating with the ﬁreplace.

FIGURE 6

Batteries

REMOTE CONTROL FUNCTIONS (FIGURE 7)

Room TemperatureSet Temperature

Temperature Up

Dimmer Up

Dimmer

Flame Speed Up

Flame Speed Control

Sleep Timer Up

Sleep Timer

Temperature Down

Dimmer Down

Flame Speed Down

Sleep Timer Down

Flame & Heat On / Off

FLAME/HEAT ON/OFF BUTTON

Press the “Flame & Heat On/Off “button to turn the Flame/Heat function ON. When the “Set

Temperature” is higher then the “Room Temperature” the heat will come on. To turn the heat off,

lower the “Set Temperature” so that it’s setting is lower then the “Room Temperature”. The default

temperature setting is 72°F (22°C).

NOTE

When using the remote control the heater runs on a thermostat. Press the “Temperature Up” or

“Temperature Down” button to adjust the set temperature. Once the desired set temperature is reached

the heater will turn OFF. The heater will cycle ON and OFF to maintain the desired set temperature.

SET TEMPERATURE

1. Press “Flame Heat On/Off” button to turn ﬁreplace on.

2. Press “Temperature Up” to raise thermostat.

3. Press “Temperature Down” to lower thermostat.

4. Press both “Temperature Up” and “Temperature Down” to change °F to °C.

FLAME SPEED

1. Press the “Flame & Heat On/Off” button to turn the Flame/Heat ON.

2. Press the “Flame Speed Up” to increase the speed of the ﬂame.

3. Press the “Flame Speed Down” to decrease the speed of the ﬂame.

FIGURE 7

LIGHT DIMMER

1. Press the Flame/Heat button to turn the Flame/Heat ON.

2. Repeatedly press the “Light Dimmer Up” or “Light Dimmer Down” button to decrease or

increase the brightness of the upper lights.

CHILD LOCK (FIGURE 8)

1. Depress tab on the battery cover on the back of the remote transmitter and remove the battery

cover.

2. Move “Child Lock” tab to the right to lock the remote transmitter.

3. Move “Child Lock” tab back to the left to unlock the remote transmitter.

4. Replace the battery cover.

NOTE

To temporarily unlock the remote transmitter press (in order) “Temperature Down” then “Temperature

Up” then “Dimmer Down”.

When the remote transmitter’s backlight is illuminated the “Child Lock” is bypassed. When the backlight

is off the “Child Lock” is re-activated.

FIGURE 8

Child Lock Switch

LockedUnlocked

SLEEP TIMER

The Sleep Timer automatically shuts off the ﬁreplace after a preset time (from 30 minutes to 8 hours).

1. Press the “Flame & Heat On/Off” button to turn the ﬁreplace ON.

2. To set the sleep timer press the “Sleep Timer Up” button.

3. Set the timer from 30 minutes through 8 hours.

4. The ﬁreplace will automatically turn OFF when the sleep timer reaches 0 minutes.

5. The sleep timer can be cancelled at any time by pressing the “Sleep Timer Down” button

repeatedly until the sleep timer displays “0”.

WARNING

Disconnect power before attempting any maintenance or cleaning to reduce the risk of ﬁre, electric shock

or damage to persons.

MAINTENANCE

LIGHT BULB REPLACEMENT

Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin.

Light bulbs need to be replaced when you notice a dark section of the ﬂame or when the clarity and detail

of the log ember bed exterior disappears. There are four bulbs under the log set, which generate the

ﬂames and embers, and two bulbs above the log that illuminate the log exterior.

LOWER LIGHT BULB REQUIREMENTS

Quantity of 3 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt rating.

Example: GE 60BC or Philips 60 CTC.

DO NOT EXCEED 60 WATTS PER BULB

HELPFUL HINTS

It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life. Group

replacement will reduce the number of times you need to open the unit to replace light bulbs. Care

must be taken when removing the logset as the logset contains LED’s and wires. 8

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