Dimplex 6905050100-500 User manual

Service Manual

Model Number:

DF2426

DF2550

DFG2562

BF9000

UL Part Number

6905050100 to 500

6907560100

7400250000R03

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

Dimplex North America Limited

1367 Industrial Road Cambridge ON Canada N1R 7G8

1-888-346-7539 www.dimplex.com

REV PCN DATE

00 - 22-JUL-11

01 - 26-AUG-11

02 13118 13-DEC-11

03 - 31-JAN-14

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this

replace. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

For service questions, please call Dimplex at 1-888-346-7539.

For sales inquiries, please call Sylvane at 1-800-934-9194 or visit sylvane.com.

2 www.dimplex.com

Always use a qualied technician or service agency to repair this replace.

!NOTE: Procedures and techniques that are considered important enough to emphasize.

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the

equipment.

WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the

risk of re, serious injury, or death.

Operation ...........................................................3

Maintenance.........................................................4

Exploded Parts Diagram: DF2426, DF2550, DFG2562, 6905050100-500 ........5

Wiring Diagram: DF2426, DF2550, DFG2562, 6905050100-500 ................6

Exploded Parts Diagram - BF9000, 6907560100............................7

Wiring Diagram - BF9000, 6907560100 ...................................8

Preparation for Service................................................9

Light Assembly Replacement ..........................................9

MOD 0-A ..................................................................... 9

MOD B ...................................................................... 10

Flicker Motor/Flicker Rod Replacement .................................10

Heater Assembly Replacement ........................................11

High Temperature Cutout Replacement .................................11

3-Position or Heater Switch Replacement ...............................12

Thermostat replacement..............................................12

Remote Control Receiver Replacement .................................12

LED Log Driver Replacement..........................................13

Power Cord Replacement.............................................13

Assembly Part Pictures ..............................................14

LOWER ELECTRICAL HOUSING ............................................... 14

UPPER PANEL TERMINAL BLOCK CONNECTIONS ................................ 14

HEATER ASSEMBLY CONNECTIONS ............................................ 15

HEATER ASSEMBLY CONNECTIONS WITH HIGH TEMPERATURE CUTOUT ............ 15

REMOTE CONTROL RECEIVER BOARD CONNECTIONS............................ 16

THERMOSTAT DIAL, HEATER AND 3-POSITION SWITCHES ......................... 16

Troubleshooting Guide ...............................................17

TABLE OF CONTENTS

the remote casing and battery cover (Figure 2).

!NOTE: The remote control is an EEPROM system;

therefore if power is interrupted for whatever reason,

the built-in receiver board will hold the memory of

the remote’s radio frequency for up to 24 hours. The

remote should continue to operate the replace as

normal once unit is re-powered. Re-initialization of the

remote control to the replace should only be required

if there is a loss of power to the receiver for longer than

24 hours. (i.e. power failure, main power switch is turned

off).

To operate, push the ON button to turn replace on, push

the OFF button to turn the replace off.

!NOTE: Ensure that the replace 3-Position switch is

set to the remote control setting.

Remote Control Initialization/Reprogramming

If the hand held transmitter or receiver board has been

replaced, follow these steps to initialize the transmitter and

receiver:

1. Place the 3-Position Switch (Figure 1A) in the OFF

(“O”) position.

2. Wait a minimum of ve (5) seconds and then place the

3-Position Switch in the Remote Control (“=”) position.

3. Within 10 seconds of changing the switch position,

press the ON button located on the remote control

(Figure 2).

This will synchronize the remote control and the replace

receiver.

!NOTE: You will have only 10 seconds to perform this

last step. Failure to do so will result in these steps

needing to be followed again.

Battery Replacement

To replace the battery:

1. Slide battery cover open on the remote control

(Figure 2).

2. Install one (1) 12-Volt (A23) battery in the battery

holder.

3. Close the battery cover

Battery must be recycled or disposed of properly.

Check with your Local Authority or Retailer for

recycling advice in your area.

OPERATION

A. 3-Position Switch

The switch has two On positions marked. The “ -- “ position

is for manual operation. In this position the built-in remote

control is by-passed. The “ = “ position is for operating

the unit with the provided remote control. When in remote

control (“ = “) position the unit is operated with the On and

Off buttons of the remote control.

When the switch is in the center “o” position the unit is off.

B. Heater Switch

The Heater Switch supplies power to the heater fan and the

heater element. When the switch is in the ON position the

heater operates if the thermostat calls for heat.

C. Heater Thermostat Control

To adjust the temperature to your individual requirements,

turn the thermostat control clockwise all the way to

turn on the heater. When the room reaches the desired

temperature, turn the thermostat knob counter-clockwise

until you hear a click. Leave in this position to maintain the

room temperature at this setting. For additional heat, turn

clockwise until you hear the click again and the heater will

turn on.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn

the replace off and it will not come back on without being

reset. It can be reset by switching the 3-Position Switch to

Off and waiting ve (5) minutes before switching the unit

back on.

!NOTE: If operating the unit with a remote control, the

remote may require re-initializing after turning the power

off.

CAUTION: If you need to continuously reset the heater,

disconnect power and call Dimplex customer service at

1-888-DIMPLEX (1-888-346-7539).

Remote Control

The replace is supplied with a radio frequency remote

control. This remote control has a range of approximately

50 feet (15.25 m), it does not have to be pointed at the

replace and can pass through most obstacles (including

walls). It is supplied with one of hundreds of independent

frequencies to prevent interference with other units.

!NOTE: Before attempting any operation with the

remote, pull the plastic insulator strip out from between

Figure 2

Off Button

Button

Battery

Cover

Plastic

Strip

Figure 1

4 www.dimplex.com

Ember Bed

Assembly

Front Edge

Rear Tab

Back Ledge

Mirror

MAINTENANCE

Light Bulb Replacement (Mod 0-A Only)

Allow at least ve (5) minutes for light bulbs to cool before

touching bulbs to avoid accidental burning of skin.

Light bulbs need to be replaced when you notice a dark

section of the ame or when the clarity and detail of the

log ember bed exterior disappears. There are two 2 bulbs

under the log set, which generate the ames and embers.

Light Bulb Requirements

Quantity of two 2 clear chandelier or candelabra bulbs with

an E-12 (small) socket base, 60 Watt rating. Example: GE

60BC or Philips 60 CTC.

Do not exceed 60 Watts per bulb.

Helpful Hints

It is a good idea to replace both light bulbs at one time

if they are close to the end of their rated life. Group

replacement will reduce the number of times you need to

open the unit to replace light bulbs. Care must be taken

when removing the log set.

To Access The Lower Light Bulb Area: (Figure 3)

1. Remove front glass assembly.

2. Pull the front edge of the plastic Ember Bed, plastic

grate or Media Tray (depending on Model) up and

forward until the rear tab releases from the ledge

located at the bottom of the partially reective glass.

!IMPORTANT: Only handle the log set by the ember bed.

!NOTE: Log set ts tightly into rebox, some force may

be necessary to remove.

3. Set Log Set/ Media Tray in front of replace.

4. Disconnect icker from motor (see Figure 3).

5. Unscrew bulbs counter clockwise.

6. Insert new bulbs.

7. Reconnect icker to motor.

8. Replace the log set by inserting the front edge of the

log set and push down on the rear edge of the ember

bed until it snaps into place (Figure 4).

!NOTE: Ensure the log set is installed tightly under the

back ledge to prevent light leakage.

9. Replace glass assembly.

Glass Cleaning

The front glass is cleaned in the factory during the

assembly operation. During shipment, installation,

handling, etc., the front glass may collect dust particles,

these can be removed by dusting lightly with a clean dry

cloth.

To remove ngerprints or other marks, the glass can be

cleaned with a damp cloth. The glass should be completely

dried with a lint free cloth to prevent water spots. To

prevent scratching, do not use abrasive cleaners or spray

liquids on the glass surface.

Fireplace Surface Cleaning

To remove ngerprints or other marks, the exterior nish

can be cleaned with a damp cloth with a mild detergent.

The surface should be completely dried with a lint free cloth

to prevent water spots.

Figure 3

Flicker

Figure 4

Side Section

EXPLODED PARTS DIAGRAM: DF2426, DF2550, DFG2562, 6905050100-500

1. Remote Control ...................3000370500RP

2. Flicker Motor .....................2000210200RP

3. Heater Assembly (with cutout). . . . . . . . 2200491100RP

4. Thermostat ......................2300150100RP

5. Cutout ..........................2300270100RP

6. Light Assembly

Mod 0-A: 2 Socket Light Harness .....2500400500RP

Mod B: LED Light Assembly .........9600810100RP

7. Heater Switch ....................2800070700RP

8. 3-Position Switch. . . . . . . . . . . . . . . . . . 2800071100RP

9. Remote Control Receiver ...........3000380200RP

10. Terminal Block . . . . . . . . . . . . . . . . . . . . 4000150100RP

11. Power Cord . . . . . . . . . . . . . . . . . . . . . . 4100040900RP

12. Flicker Rod ...................... 5901110100RP

13. Partially Reective Glass - DF2426. . . . 5901410100RP

DF2550/DFG2562 ..........5901410200RP

14. Control Knob . . . . . . . . . . . . . . . . . . . . . 8801080100RP

15. DF2426SS Stainless Steel Trim Assembly

(comes with Front Glass) ...........1020230280RP

DF2426GB Gloss Black Trim Assembly

(comes with Front Glass) ...........1020230104RP

DF2550/DFG2562 Flat Black Trim Assembly

(comes with Front Glass) ...........1020230359RP

6905050400/6905050500 Silver Trim Assembly

(comes with Front Glass) ...........1020230478RP

16. DF2426/DF2550 Log Set Assembly ...0439970100RP

6905050400/0500 Tray . . . . . . . . . . . . . 0440400100RP

Glass Media .....................1400070100RP

17. LED Driver Board .................3001170100RP

OEM Accessory

River Rocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DFS1314

Mod B

MOD 0-A

6 www.dimplex.com

WIRING DIAGRAM: DF2426, DF2550, DFG2562, 6905050100-500

MOD 0-A

MOD B

LED DRIVER BOARD

MANUAL

CAPACITOR

HEATER ON/OFF

CORD SET

ON/OFF REMOTE

BLOWER HEATER ASSEMBLY

FLICKER MOTOR

THERMOSTAT

OFF

REMOTE

SWITCH OUPUT

LED LIGHT HARNESS

EXPLODED PARTS DIAGRAM - BF9000, 6907560100

1. Remote Control ..................3000370500RP

2. Flicker Motor ....................2000210200RP

3. Heater Assembly (with cutout).......2200491100RP

4. Thermostat .....................2300150100RP

5. Cutout .........................2300270100RP

6. Light Assembly

Mod 0-A: 2 Socket Light Harness ....2500400500RP

Mod B: LED Light Assembly ........9600810100RP

7. Heater Switch ...................2800070700RP

8. 3-Position Switch.................2800071100RP

9. Remote Control Receiver ..........3000380200RP

10. Terminal Block ...................4000150100RP

11. Power Cord .....................4100040300RP

12. Flicker Rod .....................5901110100RP

13. Partially Reective Glass ..........5901410100RP

14. Control Knob ....................8801080100RP

15. 30” Trim Assembly with Front Glass ..6907580100RP

16. LED Logset Assembly Mod 0-A......0440590100RP

Mod B .......0440590300RP

17. LED Driver Mod 0-A ..............3000390100RP

Mod B. . . . . . . . . . . . . 3001170100RP

18. LED Wire Harness................2500380300RP

19. LED Log Driver Board (Mod B only) ..3001220100RP

MOD 0-A

MOD B 6

8 www.dimplex.com

WIRING DIAGRAM - BF9000, 6907560100

SWITCH OUPUT

LIGHT HARNESS ASSEMBLY

MANUAL

CAPACITOR

HEATER ON/OFF

CORD SET

ON/OFF REMOTE

BLOWER HEATER ASSEMBLY

FLICKER MOTOR

THERMOSTAT

OFF

REMOTE

MANUAL

CAPACITOR

HEATER ON/OFF

CORD SET

ON/OFF REMOTE

BLOWER HEATER ASSEMBLY

FLICKER MOTOR

THERMOSTAT

OFF

REMOTE

SWITCH OUPUT

LED LIGHT HARNESS ASSEMBLY

LOG SET ASSEMBLY

MOD 0-A

MOD B

PREPARATION FOR SERVICE

CAUTION: If unit was operating prior to servicing allow

at least 10 minutes for lights, heating elements and top

panel to cool off to avoid accidental burning of skin.

1. Remove the rebox out of the cabinet or wall frame that

surrounds the unit.

2. Disconnect power before attempting any maintenance.

!NOTE: This unit may have been installed to a power

source in one of 2 ways: (SEE FIGURE 5 & 6).

• Option #1 – Plugged into an outlet.

A power cord with plug, inserted into an outlet near

or behind the replace, unplug the replace from the

outlet.

• Option #2 – Hardwire connection.

Power supplied from electrical wire coming from a

dedicated, properly fused circuit with 120 Volt, 15 Amp

rating directly from the main electrical panel, turn the

breaker off at the electrical panel.

• It is recommended during original installation,

there should be an allowance of up to 8 feet of

service cable for connecting power supply to the

junction box on replace.

3. Remove the front glass assembly by lifting the front

glass assembly off of the 4 mounts located on the outer

casing of the replace 2 on the left and 2 on the right.

Carefully place the glass assembly aside in a safe loca-

tion.

LIGHT ASSEMBLY REPLACEMENT

MOD 0-A

Tools required: Phillips head screw driver

Small wire cutter

CAUTION: Follow “Preparation for Service” instructions

before proceeding.

1. Slightly wedge your ngers between the partially reec-

tive glass and the log-set/ember-bed on either the right

or left side. Pull the back edge of the plastic ember

bed forward until the rear tab/ledge clears past the bot-

tom of the partially reective glass and pull the log set

forward and out of the unit. (Figure 4).

!IMPORTANT: Only handle the log-set by the plastic

ember-bed, not the logs themselves.

!NOTE: Log-set ts tightly into rebox. Some force

may be necessary to remove.

!NOTE: If your model has the media tray with the

decorative glass pieces as an ember bed, remove the glass

pieces then remove the plastic media tray following the

same method as the log set removal instructions.

2. Set log-set or media bed aside in a safe location.

3. Disconnect the icker rod from the motor by pulling and

twisting the rubber gasket/connector away from the

motor. This is the gasket which joins the rod and the

motor together. Once separated, pull the icker rod out

from the bracket and bushing from opposite side, and

remove it from the rebox.

!NOTE: Be careful not to bend the rod. Doing so may

damage the rod. Ensure the rod is straight after re-instal-

lation so that it doesn’t affect the operation of the icker

effect.

4. Carefully turn the rebox upside down so that the bot-

tom panel is facing up.

5. Remove the 9 screws that hold the bottom panel in

place, 2 on the back, 2 on the left, 2 on the right and 3

on the bottom along the front edge.

6. Remove the light bulbs by turning counter clockwise.

7. Remove the rings that hold the sockets to the side

panel by turning/unscrewing the rings counter clock-

wise. Push the sockets out of the panel.

8. Cut the wire ties that are holding the wires to the cas-

ing.

9. Remove the light harness wire ends out of the terminal

block by removing the small Philips head screw in the 2

respective terminals.

10. Insert the wire ends from the new light harness into

the terminal block following the same orientation of the

original harness.

11. Tighten terminal screws to secure wires in place.

12. Insert the new sockets into the opening on the socket

panel on the left and right. Place the ring onto the

socket and tighten to secure the socket into place.

13. Tuck the light harness wires around the light panel/cas-

Figure 5

Figure 6

10 www.dimplex.com

ing so that they will not be pinched when re-attaching

the bottom panel.

14. Insert new bulbs.

15. Re-assemble the rebox in reverse order.

!NOTE: Ensure the rear tab/ledge on the log-set/ember-

bed is installed tightly under the bottom of the partially

reective glass to prevent light leakage.

MOD B

Tools required: Phillips head screw driver

Small wire cutter

CAUTION: Follow “Preparation for Service” instructions

before proceeding.

1. Carefully turn the rebox onto its back so that the bot-

tom can be easily accessed.

2. Remove the 9 screws that attach the bottom panel to

the side panels, 2 on the back side, 2 on the left side,

2 on the right side and 3 on the bottom along the front

edge. (Figure 7)

3. Locate the LED light assembly and remove the 4

screws securing the assembly to the two side panels.

4. Remove the light assembly wire ends out of the termi-

nal block by removing the small Philips head screw in

the 2 respective terminals.

5. Insert the wire ends from the new light assembly into

the terminal block following the same orientation of the

original wires.

6. Install the new LED light assembly back into the unit.

7. Re-assemble the rebox in reverse order.

!NOTE: Ensure that when reinstalling the bottom panel

of the rebox that no wires are pinched.

FLICKER MOTOR/FLICKER ROD

REPLACEMENT

Tools Required: Phillips head screw driver

CAUTION: Follow “Preparation for Service” instructions

before proceeding.

1. Slightly wedge your ngers between the back partially

reective glass and the log-set/ember-bed on either

the right or left side. Pull the back edge of the plastic

ember bed forward until the rear tab/ledge clears past

the bottom of the partially reective glass and pull the

log set forward and out.

!IMPORTANT: Only handle the log-set by the plastic

ember-bed, not the logs themselves.

!NOTE: Log-set ts tightly into rebox. Some force

may be necessary to remove.

!NOTE: If your model has the media tray with the

decorative glass pieces as an ember bed, remove the glass

pieces then remove the plastic media tray following the

same method as the log set removal instructions.

2. Set log set or media tray aside in a safe location.

3. Disconnect icker rod from the motor by slightly bend-

ing the icker rod and pulling the rubber gasket off the

motor shaft. (Figure 3).

!NOTE: Be careful not to bend the rod. Doing so may

damage the rod. Ensure the rod is straight after re-instal-

lation so that it doesn’t affect the operation of the icker

effect.

4. Carefully turn the rebox upside down so that the bot-

tom panel is facing up.

5. Remove the 9 screws that attach the bottom panel to

the side panels, 2 on the back side, 2 on the left side,

2 on the right side and 3 on the bottom along the front

edge.

6. Remove the 3 icker motor wire ends out of the termi-

nal block by removing the small Philips head screw in

the 3 respective terminals. Take note of their location

on the terminal block.

!NOTE: A capacitor is also connected in 2 of the 3

terminals that hold the icker motor wires on the terminal

block. Take note of the terminal locations and the wire

conguration.

7. Using a Philips screwdriver (a short screwdriver is

recommended), remove the 2 screws holding the icker

motor to the mounting brackets. One screw on either

side and remove the icker motor out of the housing.

Take note of the orientation on the brackets.

8. Place the new motor into the housing and attach the

motor to the brackets using the 2 Philips screws.

9. Insert the 3 wire ends from the new icker motor as

well as the 2 wires from the original capacitor into the

terminal block following the orientation of the original

motor & capacitor. (See Assembly Part Pictures)

10. Tighten terminal screws to secure wires in place.

Figure 7

LED Light

Assembly

Terminal Block

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