Dimplex QSH-70 User manual

IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to install or use this

Heating System. For your safety, always comply with all warnings and safety instructions contained in this

manual to prevent personal injury or property damage.

To view the full line of Dimplex products, please visit www.dimplex.com 7212670100R04

Owner’s Manual

Quantum Storage Heater

Models: QSH-70 QSH-100 QSH-125 QSH-150

Boost Output

208/240V~ 473/630W 660/880W 848/1130W 1035/1380W

Rated Input

208/240V~ 1170/1560W 1665/2220W 2070/2760W 2478/3300W

Rated Output for 8hr

Charge Period 700W 1000W 1250W 1500W

# of Bricks

(3 Bricks per Package) 18 24 30 36

Installed Weight 91 kg

(200 lbs)

115 kg

(254 lbs)

142 kg

(313 lbs)

165 kg

(364 lbs)

kWh 10.9 kWh 15.4 kWh 19.3 kWh 23.1 kWh

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Table of Contents

Welcome & Congratulations ........................................................3

IMPORTANT INSTRUCTIONS ......................................................4

Quick Reference Guide ............................................................5

General Introduction ..............................................................5

The Benets of Quantum ..........................................................5

Choosing a Location ..............................................................5

Site Selection and Preparation ......................................................6

Installation Instructions ............................................................7

Electrical Connections ............................................................7

Building the Center Core ..........................................................8

Reassembly ....................................................................9

Operation ......................................................................10

Controls ......................................................................10

Control Functions ...............................................................10

Setting the Date and Time ........................................................11

Choosing and Setting a Timer Mode ................................................11

Boost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Options .......................................................................13

Child Lock .....................................................................13

User Information ................................................................13

Service Menu ..................................................................13

Maintenance ...................................................................14

Warranty .....................................................................15

Quantum - Quick Set-Up Sheet and Settings Records ......................................16

Always use a qualied technician or service

agency to repair this system.

!NOTE: Procedures and techniques that are

considered important enough to emphasize.

CAUTION: Procedures and techniques which,

if not carefully followed, will result in damage to

the equipment.

WARNING: Procedures and techniques which,

if not carefully followed, will expose the user to

the risk of re, serious injury, or death.

Welcome & Congratulations

DO NOT COVER

Model:

Serial:

Series:

Thank you and congratulations for purchasing a Quantum Storage Heating System from

Dimplex. Please use our convenient online registration page to record your model and

serial numbers for future reference at

www.dimplex.com/register

NO NEED TO RETURN TO THE STORE

Questions with operation or assembly? Require Parts Information?

Product Under Manufacturer’s Warranty?

For Troubleshooting and Technical Support

OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)

Monday to Friday 8:00 a.m. to 4:30 p.m. EST

In order to better serve you, please have your model and serial number

ready or register your product online before calling (See above)

Please carefully read and save these instructions.

CAUTION: Read all instructions and warnings carefully before starting installation.

Failure to follow these instructions may result in a possible electric shock, re hazard

and will void the warranty.

4 www.renewables.dimplex.com

SAVE THESE INSTRUCTIONS

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electric

shock and injury to person, including the following:

1. Read all instructions before using this heater.

2. Heater and controls should be installed by a qualied contractor. Wiring procedures and connections should

be in accordance with the National Electric Code (CEC & NEC) and local codes.

3. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable

liquids are used or stored.

4. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible ma-

terials such as: furniture, pillows, bedding, papers, clothes and curtains away from heater.

5. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces like a

bed where openings may become blocked.

6. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric

shock or re, or damage the heater.

7. Do not install these heaters against combustible, low density cellulose bre surfaces or vinyl wall paper.

8. Do not locate these heaters below any electrical convenience receptacles.

9. Quantum heater are not suitable for installation in bathrooms or areas of high humidity.

10. Check nameplate ratings to be sure the heater voltage is the same as the service supply.

11. HIGH TEMPERATURES: Keep electrical cords, furniture, draperies or any other blocking material away from

the heater. See Installation Section for specic distances.

12. The heater is very heavy and must be secured to a wall to ensure that it cannot move.

Quick Reference Guide

General Introduction

This storage heater heats its highly insulated stor-

age core of dense ceramic material at preselected

times to meet the day’s heating requirements.

When heat is required throughout the day, the

heater releases its stored heat by a silent ther-

mostatically controlled fan. The Dimplex control

system automatically stores more energy as it

gets colder, keeping you warm and comfortable no

matter the outdoor conditions. Additional boost ele-

ments are incorporated to ensure consistent com-

fort if the core ever runs low on energy.

The Benets of Quantum

Quantum is designed to be a responsive heating

system that meets your comfort requirements while

optimizing energy use. The heater releases heat in

two ways:

• A small amount of heat is dispersed by ‘natu-

ral’ convection and radiation from the heater

case.

• The vast majority of heat is released using the

built-in fan that pushes hot air out from the

heat outlet grille at the bottom of the product.

Minimizing the release of stored heat from the

outer casing means that more energy is available

when warmth is required. This makes more ef-

cient use of the stored energy as you can ‘turn off’

the heater when you are out or do not need it.

Choosing a Location

Compared with traditional storage heaters the

amount of energy released from the outer case

of the heater is signicantly reduced. This allows

more efcient running because the Quantum is

heating the room only when you want it to.

!NOTE: Occasional clicking sounds during

operation are due to temperature changes in the

storage core.

When determining a location for the Quantum Stor-

age Heater ensure that no objects are closer than

300 mm (11.8”) in front of the unit, 100 mm (3.9”)

on either side or 250 mm (9.8”) above the heater.

(Figure 2)

!NOTE: The new material in the heater will pro-

duce a slight smell for the rst few days of opera-

tion.

CAUTION: Rooms must be well ventilated and

your children, cages birds, or persons with respira-

tory complaints must not remain in close proximity

to the heater during the rst 48 hours of the start-

up period of each heater.

!NOTE: During rst operation of the fan you may

notice a small amount of dust discharged from the

air outlet grille at the bottom of the product.

Controls

Heat Outlet Feet

Front

Panel

Figure 1

Figure 2

250 mm (9.8”)

100 mm

(3.9”)

100 mm

(3.9”)

300 mm (11.8”)

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Site Selection and Preparation

1. Place the heater at on the ground with arrows

printed on the base of the carton pointing

upwards. Open the carton at the bottom, slide

the heater out of the carton exposing the

feet and the hardware kit located within the

packaging on the right hand side. Remove the

feet and the hardware kit.

2. Secure the feet to the heater, using the screws

provided in the hardware kit.

!NOTE: For models QSH-70 and QSH-100

two locations are possible for mounting each

foot. They are indicated by an “X” and “Y”

marking visible on the base of the heater.

3. Ensure the feet are secured at the location

holes marked with an “X”, see Figure 3.

4. Stand the heater on its feet before removing

the packaging.

5. Once the feet have been secured and the unit

has been turned upright, remove the grille from

the side of the unit. (Figure 4)

6. Remove the two screws located towards the

bottom at each end of the heater, which retain

the heater sides. (Figure 5A)

7. Push the end panels vertically upwards to

release each side from its securing points.

(Figure 5B)

8. Remove the two screws securing the front

panel, located at the upper sides of the heater,

and swing the upper edge of the front panel

forwards and unhook it from along the heater

base. (Figure 6)

Figure 4

Figure 5

Figure 6

Figure 3

Installation Instructions

WARNING: This appliance is heavy. The oor

must be checked to ensure that it is capable of

bearing the weight of the unit up to 177 kg (390

lbs).

WARNING: Do not under any circumstances

attempt to move or reposition this heater without

seeking expert advice.

CAUTION: The heater must be securely xed to

a wall before operation.

CAUTION: Do not install the unit on carpet or

any other soft surface. If installing in a carpeted

area remove the carpet and underlay so that the

feet rest directly on the oor. Ensure that the unit is

level.

1. Place the heater in its nal position and mark

the xing holes through the location holes

visible through the back of the heater.

Mark the xing positions at the two extreme

ends of the heater with the heater pushed tight

against the wall.

Remove the wall bracket from the heater by

removing the two screws at each end of the

bracket. Place the heater to one side and

position the bracket against the wall aligning it

with the location marks.

2. Six screw locations, on the bracket, must be

selected for each model. Mark the positions for

the screw holes. Remove the bracket from the

wall, drill the holes and mount the bracket using

the appropriate hardware for that particular type

of wall.

3. Secure the heater to the bracket using the

screws previously removed.

CAUTION: Under no circumstances should

these screws be removed without rst removing all

bricks from the heater.

Electrical Connections

WARNING: The installation of this appliance

should be carried out by a competent electrician

and be in accordance with National Electrical

Codes (NEC) and local codes.

1. The heater is factory congured to operate with

one main power supply.

2. Storage/Fan Circuit:

• Ensure the black wire is connected to the

Mounting Holes

Figure 7

Figure 8

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Installation Instructions

terminal marked L1.

• Ensure the red wire is connected to the

terminal marked L2.

• The ground wire should be connected to the

terminal marked E or .

!NOTE: For 208V installations the wiring must be

modied for the motor to operate correctly.

• 208V installations ONLY: Disconnect the blue

wire on T6 and connect it to T5.

3. The main power entry clamp and terminal block

will be visible on the right hand side of the unit.

Insert the power cables through the opening at

the bottom of the heater and connect. (Figure

CAUTION: Only heat resistant wiring should be

used, capable of withstanding temperatures up to

90°C (194°F).

Building the Center Core

1. Remove the inner panel to access the core of

the heater. Lay the inner panel carefully to one

side to ensure it is not damaged. (Figure 10)

2. Remove any internal packaging.

3. The bricks have several grooves on one

surface for locating around the elements. The

two slots through the centre of the brick create

the air passages within the core.

4. Position the rst brick of the bottom row to the

right rmly pressed against the side insulation

with the element grooves facing upwards and

tting neatly around the element. Angle the

element upward to t the brick and the air

passages line up with the holes in the base

insulation.

CAUTION: Do not disconnect the element

terminals

5. Fit the remaining bricks in the bottom row being

careful not to damage or dislodge the element.

6. Position the second row of bricks so that they

are facing down and the element sits within the

grooves. (Figure 11)

Wire Entrance Cable Clamp

Terminal

Block

Figure 9

Figure 10

208/240V Installations

Installation Instructions

7. The third row of brick is positioned in a manner

similar to the rst row.

CAUTION: Be careful not to damage or

dislodge the element.

8. Repeat the pattern for the remaining rows.

9. Check that all the bricks are secure and evenly

located.

10. Close the core by replacing the inner panel

complete with insulation.

11. Ensure the bottom edge is located inside the

chassis and that the screws are tightly secured

at each edge.

!NOTE: Double check all wiring connections

are secure and any excess cable is restrained

and cannot come in contact with any of the

heater casing. Under no circumstances should

any excess cable be pushed inside or behind the

heater.

CAUTION: Once installed do not attempt to

reposition the heater without rst unloading the

bricks.

Figure 11

Reassembly

1. Replace all the panels of the outer casing

reverse steps 5-8 of Site Selection and

Preparation Section.

2. Ensure all of the hardware has been tightened.

3. Clean the outlet grille and adjacent surfaces

after the rst operation as some dust may be

produced when the heater is rst used.

In cases where unauthorized persons may tam-

per with the control settings it is possible to set a

tamper-proof feature at the time of installation, by

pressing and holding the Back button and the Se-

lector Dial simultaneously for three seconds, ‘Child

Lock’ will appear on the screen, repeat to reverse.

See the Operating Instructions for further details.

10 www.renewables.dimplex.com

Operation

CAUTION: During the initial operation some

odor may be noticed due to the newness of materi-

als used in manufacturing. This is normal and will

disappear after a short period of use. It is however

advisable to keep the room well ventilated. Rooms

must be well ventilated and young children, caged

birds, or persons with respiratory complaints must

not remain in close proximity to the heater during

the rst 48 hours of the commissioning period. This

must be done for each heater (staggered over a

few days).

Controls

The user controls are located on the top right of

the heater. The heater is tted with an adjustable

electronic temperature controller and three but-

tons.

1. Display Screen

2. “Menu” Button

3. “Back” Button

4. “Advance” Button

5. “Selector Dial”

The minimum room temperature setting is 7°C

(45°F) and may be used for protection against

frost. The maximum temperature setting available

is 30°C (86°F).

A temperature of approximately 20°C (68°F) repre-

sents a normal room temperature.

It is normal for the fan to stop running for periods

of time. This happens because the room tem-

perature is at or above the temperature set on the

control and the room does not need any more heat

at that time.

Control Functions

The heater controls can easily be adjusted by

using a combination of the three buttons and the

selector dial, which can be rotated and pressed.

1. DISPLAY SCREEN shows the options avail-

able at each stage of the adjustment. COM-

FORT ON/OFF illustrates the part of the time

function that is currently running.

Comfort On – will control the room to the

set temperature.

Comfort Off - will control the room to the

setback temperature.

Boost Mode - includes an auxiliary boost

element to ensure consistent comfort if the

core ever runs low on energy.

2. MENU displays the options available;

Date/Time - Setting current date/time.

Timer Mode - Setting the timer to your indi-

vidual requirements.

Boost – Enables the auxiliary boost ele-

ment to work automatically. Associated

timer can be set to operate heater for 1 – 4

hours at a time.

Options - Temperature formats, ‘Daylight

Saving’ settings, and Setback settings.

3. BACK shows previous programming stage.

4. ADVANCE button on the User Interface is

used to skip from the current Comfort mode

to the next – turning the heater from OFF to

ON or vice versa.

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