Dell PowerEdge T410 User manual

Dell™ PowerEdge™ T410

Systems

Hardware Owner’s

Manual

book.book Page 1 Tuesday, June 9, 2009 4:09 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server,and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

April 2009 Rev. A00

book.book Page 2 Tuesday, June 9, 2009 4:09 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . . 12

LCD Panel Features (Optional). . . . . . . . . . . . . . 15

Home Screen . . . . . . . . . . . . . . . . . . . . 16

Setup Menu. . . . . . . . . . . . . . . . . . . . . 17

View Menu . . . . . . . . . . . . . . . . . . . . . 18

Hard-Drive Status Indicators . . . . . . . . . . . . . . 19

Back-Panel Features and Indicators . . . . . . . . . . 20

Guidelines for Connecting External Devices . . . . . . 22

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 23

Power Indicator Codes . . . . . . . . . . . . . . . . . 23

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 26

LCD Status Messages (Optional) . . . . . . . . . . . . 28

Solving Problems Described by LCD

Status Messages . . . . . . . . . . . . . . . . . . 41

Removing LCD Status Messages . . . . . . . . . . 41

System Messages . . . . . . . . . . . . . . . . . . . . 42

Warning Messages . . . . . . . . . . . . . . . . . . . 58

Diagnostics Messages . . . . . . . . . . . . . . . . . 59

book.book Page 3 Tuesday, June 9, 2009 4:09 PM

4Contents

Alert Messages . . . . . . . . . . . . . . . . . . . . . 59

Other Information You May Need . . . . . . . . . . . . 59

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 61

Choosing the System Boot Mode . . . . . . . . . . . . 61

Entering the System Setup Program . . . . . . . . . . . 62

Responding to Error Messages. . . . . . . . . . . 62

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 62

System Setup Options . . . . . . . . . . . . . . . . . . 63

Main Screen . . . . . . . . . . . . . . . . . . . . 63

Memory Settings Screen . . . . . . . . . . . . . . 65

Processor Settings Screen . . . . . . . . . . . . . 66

SATA Settings Screen. . . . . . . . . . . . . . . . 67

Boot Settings Screen . . . . . . . . . . . . . . . . 68

Integrated Devices Screen . . . . . . . . . . . . . 69

PCI IRQ Assignment Screen . . . . . . . . . . . . 70

Serial Communication Screen . . . . . . . . . . . 70

Embedded Server Management

Screen (Optional) . . . . . . . . . . . . . . . . . . 71

Power Management Screen . . . . . . . . . . . . 71

System Security Screen . . . . . . . . . . . . . . 72

Exit Screen . . . . . . . . . . . . . . . . . . . . . 74

Entering the UEFI Boot Manager. . . . . . . . . . . . . 74

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 75

UEFI Boot Manager Screen. . . . . . . . . . . . . 75

UEFI Boot Settings Screen . . . . . . . . . . . . . 76

System Utilities Screen . . . . . . . . . . . . . . . 76

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Contents 5

System and Setup Password Features . . . . . . . . . 76

Using the System Password . . . . . . . . . . . . 77

Using the Setup Password . . . . . . . . . . . . . 79

Embedded System Management . . . . . . . . . . . . 80

Baseboard Management Controller

Configuration. . . . . . . . . . . . . . . . . . . . . . . 81

Entering the BMC Setup Module . . . . . . . . . . 81

iDRAC Configuration Utility . . . . . . . . . . . . . . . 82

Entering the iDRAC Configuration Utility . . . . . . 82

3 Installing System Components . . . . . . . . 83

Recommended Tools. . . . . . . . . . . . . . . . . . . 83

Inside the System . . . . . . . . . . . . . . . . . . . . 83

Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing the Front Bezel . . . . . . . . . . . . . 85

Installing the Front Bezel . . . . . . . . . . . . . . 86

Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 87

Removing the Front Bezel Insert . . . . . . . . . . 87

Installing the Front Bezel Insert . . . . . . . . . . 88

EMI Filler. . . . . . . . . . . . . . . . . . . . . . . . . 88

Removing an EMI Filler . . . . . . . . . . . . . . . 88

Installing an EMI Filler . . . . . . . . . . . . . . . 89

Opening and Closing the System . . . . . . . . . . . . 90

Opening the System . . . . . . . . . . . . . . . . 90

Closing the System . . . . . . . . . . . . . . . . . 91

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 92

book.book Page 5 Tuesday, June 9, 2009 4:09 PM

6Contents

Removing the Cooling Shroud . . . . . . . . . . . 92

Installing the Cooling Shroud . . . . . . . . . . . . 93

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 94

Removing a Drive Blank From the

Front Bay . . . . . . . . . . . . . . . . . . . . . . 94

Installing a Drive Blank in the Front Bay . . . . . . 94

Removing a Hot-Swap Hard Drive . . . . . . . . . 94

Installing a Hot-Swap Hard Drive. . . . . . . . . . 96

Removing a Cabled Hard Drive . . . . . . . . . . . 98

Installing a Cabled Hard Drive . . . . . . . . . . 100

Optical and Tape Drives . . . . . . . . . . . . . . . . 102

Removing an Optical or a Tape Drive . . . . . . . 102

Installing an Optical or Tape Drive . . . . . . . . 103

System Memory . . . . . . . . . . . . . . . . . . . . 106

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 106

Mode-Specific Guidelines . . . . . . . . . . . . 107

Installing Memory Modules. . . . . . . . . . . . 110

Removing Memory Modules . . . . . . . . . . . 113

Expansion Cards . . . . . . . . . . . . . . . . . . . . 114

Expansion Card Installation Guidelines. . . . . . 114

Installing an Expansion Card . . . . . . . . . . . 115

Removing an Expansion Card. . . . . . . . . . . 118

RAID Battery (Optional) . . . . . . . . . . . . . . . . 119

Removing the RAID Battery. . . . . . . . . . . . 119

Installing a RAID Battery . . . . . . . . . . . . . 120

Power Supplies . . . . . . . . . . . . . . . . . . . . 121

Removing a Redundant Power Supply . . . . . . 121

Installing a Redundant Power Supply . . . . . . 122

Removing a Power Supply Blank . . . . . . . . . 123

book.book Page 6 Tuesday, June 9, 2009 4:09 PM

Contents 7

Installing a Power Supply Blank . . . . . . . . . . 123

Removing a Non-Redundant

Power Supply . . . . . . . . . . . . . . . . . . . . 123

Installing a Non-Redundant

Power Supply . . . . . . . . . . . . . . . . . . . . 125

Internal USB Memory Key . . . . . . . . . . . . . . . 125

Integrated Dell Remote Access Controller 6

(iDRAC6) Express Card (Optional) . . . . . . . . . . . . 127

Installing an iDRAC6 Express Card . . . . . . . . . 127

Removing an iDRAC6 Express Card . . . . . . . . 128

Integrated Dell Remote Access Controller 6

(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 129

Installing an iDRAC6 Enterprise Card . . . . . . . 129

Removing an iDRAC6 Enterprise Card . . . . . . . 132

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 133

Installing a VFlash Media. . . . . . . . . . . . . . 133

Removing a VFlash Media . . . . . . . . . . . . . 133

System Fan . . . . . . . . . . . . . . . . . . . . . . . . 133

Removing the System Fan . . . . . . . . . . . . . 133

Installing the System Fan . . . . . . . . . . . . . . 135

Processors . . . . . . . . . . . . . . . . . . . . . . . . 135

Removing a Processor . . . . . . . . . . . . . . . 135

Installing a Processor . . . . . . . . . . . . . . . 138

System Battery . . . . . . . . . . . . . . . . . . . . . . 139

Replacing the System Battery . . . . . . . . . . . 139

Chassis Intrusion Switch . . . . . . . . . . . . . . . . 141

Removing the Chassis Intrusion Switch . . . . . . 141

Installing the Chassis Intrusion Switch . . . . . . 142

book.book Page 7 Tuesday, June 9, 2009 4:09 PM

8Contents

Control Panel Assembly

(Service-Only Procedure) . . . . . . . . . . . . . . . 142

Removing the Control Panel Assembly . . . . . . 142

Installing the Control Panel Assembly . . . . . . 145

SAS Backplane (Service-Only Procedure) . . . . . . 145

Removing the SAS Backplane . . . . . . . . . . 145

Installing the SAS Backplane. . . . . . . . . . . 147

Power Distribution Board

(Service-Only Procedure) . . . . . . . . . . . . . . . 148

Removing the Power Distribution Board . . . . . 148

Installing the Power Distribution Board . . . . . 150

System Board (Service-Only Procedure) . . . . . . . 150

Removing the System Board . . . . . . . . . . . 150

Installing the System Board. . . . . . . . . . . . 153

4 Troubleshooting Your System . . . . . . . . 155

Safety First — For You and Your System. . . . . . . . 155

Troubleshooting System Startup Failure. . . . . . . . 155

Troubleshooting External Connections . . . . . . . . 155

Troubleshooting the Video Subsystem. . . . . . . . . 156

Troubleshooting a USB Device . . . . . . . . . . . . 156

Troubleshooting a Serial I/O Device. . . . . . . . . . 157

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 157

Troubleshooting a Wet System. . . . . . . . . . . . . 158

Troubleshooting a Damaged System. . . . . . . . . . 159

book.book Page 8 Tuesday, June 9, 2009 4:09 PM

Contents 9

Troubleshooting the System Battery. . . . . . . . . . . 160

Troubleshooting Power Supplies . . . . . . . . . . . . 161

Troubleshooting System Cooling Problems . . . . . . . 161

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 161

Troubleshooting System Memory . . . . . . . . . . . . 162

Troubleshooting an Internal USB Key . . . . . . . . . . 164

Troubleshooting an Optical Drive . . . . . . . . . . . . 165

Troubleshooting an External Tape Drive . . . . . . . . 166

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 167

Troubleshooting a SAS or SAS RAID Controller . . . . 168

Troubleshooting Expansion Cards. . . . . . . . . . . . 169

Troubleshooting the Processors. . . . . . . . . . . . . 171

5 Running the System Diagnostics . . . . . . 173

Using Dell™ Diagnostics . . . . . . . . . . . . . . . . 173

Embedded System Diagnostics Features . . . . . . . . 173

When to Use the Embedded

System Diagnostics . . . . . . . . . . . . . . . . . . . 174

Running the Embedded System Diagnostics . . . . . . 174

Embedded System Diagnostics

Testing Options . . . . . . . . . . . . . . . . . . . . . 174

book.book Page 9 Tuesday, June 9, 2009 4:09 PM

10 Contents

Using the Custom Test Options . . . . . . . . . . . . 175

Selecting Devices for Testing. . . . . . . . . . . 175

Selecting Diagnostics Options . . . . . . . . . . 175

Viewing Information and Results . . . . . . . . . 176

6 Jumpers and Connectors. . . . . . . . . . . . 177

System Board Jumpers. . . . . . . . . . . . . . . . . 177

System Board Connectors . . . . . . . . . . . . . . . 178

SAS Backplane Board Connectors . . . . . . . . . . 181

Power Distribution Board Connectors. . . . . . . . . 182

Disabling a Forgotten Password. . . . . . . . . . . . 183

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 185

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 185

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

book.book Page 10 Tuesday, June 9, 2009 4:09 PM

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