Dell PowerEdge R415 User manual

Dell PowerEdge R415 Systems

Hardware Owner’s

Manual

Regulatory Model E07S Series

Regulatory Type E07S003

R415HOM.book Page 1 Friday, September 24, 2010 9:37 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Microsoft®, Windows®, MS-DOS®, and Windows Server®are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

August 2010 Rev. A00

R415HOM.book Page 2 Friday, September 24, 2010 9:37 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . . 9

Front-Panel Features and Indicators . . . . . . . . . . 10

LCD Panel Features (Optional). . . . . . . . . . . . . . 12

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 16

Back-Panel Features and Indicators . . . . . . . . . . 17

Guidelines for Connecting External Devices . . . . . . 19

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 20

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 24

System Messages . . . . . . . . . . . . . . . . . . . . 40

Warning Messages . . . . . . . . . . . . . . . . . . . 54

Diagnostics Messages . . . . . . . . . . . . . . . . . 54

Alert Messages . . . . . . . . . . . . . . . . . . . . . 54

Other Information You May Need . . . . . . . . . . . . 55

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4Contents

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Entering the UEFI Boot Manager. . . . . . . . . . . . . 70

System and Setup Password Features. . . . . . . . . . 72

Embedded System Management. . . . . . . . . . . . . 76

Baseboard Management Controller Configuration . . . 76

iDRAC6 Configuration Utility. . . . . . . . . . . . . . . 77

3 Installing System Components . . . . . . . 79

Recommended Tools . . . . . . . . . . . . . . . . . . . 79

Inside the System. . . . . . . . . . . . . . . . . . . . . 79

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 81

Opening and Closing the System . . . . . . . . . . . . 82

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 84

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 92

Power Supplies . . . . . . . . . . . . . . . . . . . . . 95

Expansion Card and Expansion-Card Riser . . . . . . . 99

Integrated Storage Controller Card . . . . . . . . . . 103

Expansion-Card Riser . . . . . . . . . . . . . . . . . 105

R415HOM.book Page 4 Friday, September 24, 2010 9:37 AM

Contents 5

Internal USB Memory Key . . . . . . . . . . . . . . . . 107

System Board Shroud . . . . . . . . . . . . . . . . . . 109

Power Distribution Board Shroud . . . . . . . . . . . . 111

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 112

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 114

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 116

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 117

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 119

System Memory . . . . . . . . . . . . . . . . . . . . . 121

Processors . . . . . . . . . . . . . . . . . . . . . . . . 127

System Battery . . . . . . . . . . . . . . . . . . . . . . 133

Control Panel Assembly . . . . . . . . . . . . . . . . . 135

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 140

Power Distribution Board . . . . . . . . . . . . . . . . 142

System Board . . . . . . . . . . . . . . . . . . . . . . 144

4 Troubleshooting Your System . . . . . . . . 149

Safety First—For You and Your System . . . . . . . . . 149

Troubleshooting System Startup Failure . . . . . . . . 149

Troubleshooting External Connections . . . . . . . . . 150

Troubleshooting the Video Subsystem . . . . . . . . . 150

Troubleshooting a USB Device . . . . . . . . . . . . . 150

R415HOM.book Page 5 Friday, September 24, 2010 9:37 AM

6Contents

Troubleshooting a Serial I/O Device. . . . . . . . . . 151

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 151

Troubleshooting a Wet System. . . . . . . . . . . . . 152

Troubleshooting a Damaged System. . . . . . . . . . 154

Troubleshooting the System Battery . . . . . . . . . . 155

Troubleshooting Power Supplies . . . . . . . . . . . 155

Troubleshooting System Cooling Problems . . . . . . 156

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 156

Troubleshooting System Memory . . . . . . . . . . . 157

Troubleshooting an Internal USB Key . . . . . . . . . 159

Troubleshooting an SD Card . . . . . . . . . . . . . . 160

Troubleshooting an Optical Drive . . . . . . . . . . . 161

Troubleshooting an External Tape Drive. . . . . . . . 162

Troubleshooting a Hard Drive . . . . . . . . . . . . . 163

Troubleshooting a Storage Controller . . . . . . . . . 164

Troubleshooting Expansion Cards . . . . . . . . . . . 165

Troubleshooting the Processors . . . . . . . . . . . . 166

5 Running the System Diagnostics . . . . . . 169

Using Dell Diagnostics. . . . . . . . . . . . . . . . . 169

Embedded System Diagnostics Features . . . . . . . 169

When to Use the Embedded System Diagnostics . . . 170

R415HOM.book Page 6 Friday, September 24, 2010 9:37 AM

Contents 7

Running the Embedded System Diagnostics . . . . . . 170

System Diagnostics Testing Options . . . . . . . . . . 170

Using the Custom Test Options . . . . . . . . . . . . . 171

6 Jumpers and Connectors . . . . . . . . . . . 173

System Board Jumpers . . . . . . . . . . . . . . . . . 173

System Board Connectors . . . . . . . . . . . . . . . . 174

SAS Backplane Board Connectors . . . . . . . . . . . 176

Expansion-Card Riser-Board

Components and PCIe Buses . . . . . . . . . . . . . . 177

Power Distribution Board Connectors . . . . . . . . . 178

Disabling a Forgotten Password . . . . . . . . . . . . 179

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 181

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 181

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

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8Contents

R415HOM.book Page 8 Friday, September 24, 2010 9:37 AM

About Your System 9

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 57.

<F10> Enters System Services, which opens the Lifecycle Controller.

The Lifecycle Controller allows you to access utilities such as

embedded system diagnostics. For more information, see the

Lifecycle Controller documentation at support.dell.com/manuals.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,

depending on the system’s boot configuration. See "Using the System

Setup Program and UEFI Boot Manager" on page 57.

<F12> Starts PXE boot.

<Ctrl><E> Enters the Baseboard Management Controller (BMC) or iDRAC6

Configuration Utility, which allows access to the System Event Log

(SEL) and configuration of remote access to the system. For more

information, see the BMC or iDRAC user documentation at

support.dell.com/manuals.

<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the

SAS adapter documentation at support.dell.com/manuals.

<Ctrl><R> Enters the PERC configuration utility. For more information, see the

PERC card documentation at support.dell.com/manuals.

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC at

support.dell.com/manuals.

R415HOM.book Page 9 Friday, September 24, 2010 9:37 AM

10 About Your System

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

Icon Description

1Power-onindicator,

power button

The power-on indicator lights when the

system power is on.

The power button controls the

DC power supply output to the system.

When the optional system bezel is

installed, the power button is not

accessible.

NOTE: When powering on the system,

the video monitor can take from several

seconds to over 2 minutes to display an

image, depending on the amount of

memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the

power button causes the system to

perform a graceful shutdown before

power to the system is turned off.

2 NMI button Used to troubleshoot software and

device driver errors when using certain

operating systems. This button can be

pressed using the end of a paper clip.

Use this button only if directed to do so

by qualified support personnel or by the

operating system's documentation.

1 2 34

5789

610

R415HOM.book Page 10 Friday, September 24, 2010 9:37 AM

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