Dell External OEMR R210II User manual

Dell PowerEdge

R210 II Systems

Owner’s Manual

Regulatory Model E10S Series

Regulatory Type E10S002

book.book Page 1 Monday, March 7, 2011 2:24 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Microsoft®, Windows®, Windows Server®, and MS-DOS®are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

February 2011 Rev. A00

book.book Page 2 Monday, March 7, 2011 2:24 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

Back-Panel Features and Indicators . . . . . . . . . . 14

Guidelines for Connecting External Devices . . . . . . 15

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 16

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 17

System Messages . . . . . . . . . . . . . . . . . . . . 19

Warning Messages . . . . . . . . . . . . . . . . . . . 22

Diagnostics Messages . . . . . . . . . . . . . . . . . 22

Alert Messages . . . . . . . . . . . . . . . . . . . . . 22

Other Information You May Need . . . . . . . . . . . . 23

2 Using the System Setup Program

and Boot Manager . . . . . . . . . . . . . . . . . 25

Choosing the System Boot Mode . . . . . . . . . . . . 25

Entering the System Setup Program. . . . . . . . . . . 26

Responding to Error Messages. . . . . . . . . . . 26

System Setup Options . . . . . . . . . . . . . . . . . . 27

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4Contents

Main Screen . . . . . . . . . . . . . . . . . . . . 27

Memory Settings Screen . . . . . . . . . . . . . . 29

Processor Settings Screen . . . . . . . . . . . . . 29

SATA Settings Screen. . . . . . . . . . . . . . . . 30

Boot Settings Screen . . . . . . . . . . . . . . . . 31

Integrated Devices Screen . . . . . . . . . . . . . 31

PCI IRQ Assignments Screen. . . . . . . . . . . . 32

Serial Communication Screen . . . . . . . . . . . 33

Power Management Screen . . . . . . . . . . . . 34

System Security Screen . . . . . . . . . . . . . . 35

Exit Screen . . . . . . . . . . . . . . . . . . . . . 37

Entering the Boot Manager . . . . . . . . . . . . . . . 37

Using the Boot Manager Navigation Keys . . . . . 38

Boot Manager Screen . . . . . . . . . . . . . . . 38

Boot Settings Screen . . . . . . . . . . . . . . . . 39

System Utilities Screen . . . . . . . . . . . . . . . 39

System and Setup Password Features. . . . . . . . . . 40

Using the System Password . . . . . . . . . . . . 40

Using the Setup Password . . . . . . . . . . . . . 42

Embedded System Management. . . . . . . . . . . . . 43

Baseboard Management Controller Configuration . . . 44

Entering the BMC Setup Module . . . . . . . . . . 44

iDRAC6 Configuration Utility. . . . . . . . . . . . . . . 45

Entering the iDRAC6 Configuration Utility . . . . . 45

3 Installing System Components . . . . . . . 47

Recommended Tools. . . . . . . . . . . . . . . . . . . 47

Inside the System. . . . . . . . . . . . . . . . . . . . . 48

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Contents 5

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 49

Removing the Front Bezel . . . . . . . . . . . . . 49

Installing the Front Bezel . . . . . . . . . . . . . . 49

Opening and Closing the System . . . . . . . . . . . . 50

Opening the System . . . . . . . . . . . . . . . . 50

Closing the System . . . . . . . . . . . . . . . . . 51

Optical Drive (Optional) . . . . . . . . . . . . . . . . . 52

Removing an Optical Drive . . . . . . . . . . . . . 52

Installing an Optical Drive . . . . . . . . . . . . . 54

Filler Panel. . . . . . . . . . . . . . . . . . . . . . . . 54

Removing a Filler Panel. . . . . . . . . . . . . . . 55

Installing a Filler Panel . . . . . . . . . . . . . . . 55

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 56

Removing a 3.5-Inch Hard Drive . . . . . . . . . . 56

Installing a 3.5-Inch Hard Drive. . . . . . . . . . . 58

Removing a 3.5-Inch Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 59

Installing a 3.5-Inch Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 60

Expansion Card . . . . . . . . . . . . . . . . . . . . . 61

Expansion Card Installation Guidelines . . . . . . 61

Removing an Expansion Card . . . . . . . . . . . 61

Installing an Expansion Card . . . . . . . . . . . . 62

Expansion-Card Riser . . . . . . . . . . . . . . . . . . 63

Removing an Expansion-Card Riser . . . . . . . . 63

Installing an Expansion-Card Riser. . . . . . . . . 65

Internal USB Memory Key . . . . . . . . . . . . . . . . 65

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 66

Removing the Cooling Shroud . . . . . . . . . . . 67

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6Contents

Installing the Cooling Shroud. . . . . . . . . . . . 69

System Memory . . . . . . . . . . . . . . . . . . . . . 69

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 69

Mode-Specific Guidelines . . . . . . . . . . . . . 70

Installing Memory Modules. . . . . . . . . . . . . 71

Removing Memory Modules . . . . . . . . . . . . 73

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 74

Removing a Cooling Fan . . . . . . . . . . . . . . 74

Installing a Cooling Fan . . . . . . . . . . . . . . . 75

iDRAC6 Express Card (Optional). . . . . . . . . . . . . 76

Installing an iDRAC6 Express Card . . . . . . . . . 76

Removing an iDRAC6 Express Card. . . . . . . . . 78

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 79

Installing an iDRAC6 Enterprise Card. . . . . . . . 79

Removing an iDRAC6 Enterprise Card . . . . . . . 81

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 82

Installing a VFlash Media Card . . . . . . . . . . . 82

Removing a VFlash Media Card . . . . . . . . . . 82

Processor. . . . . . . . . . . . . . . . . . . . . . . . . 82

Removing a Processor . . . . . . . . . . . . . . . 82

Installing a Processor. . . . . . . . . . . . . . . . 86

Power Supply . . . . . . . . . . . . . . . . . . . . . . 87

Removing the Power Supply . . . . . . . . . . . . 87

Installing the Power Supply. . . . . . . . . . . . . 89

System Battery . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the System Battery . . . . . . . . . . . 89

Control Panel Assembly . . . . . . . . . . . . . . . . . 91

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Contents 7

Removing the Control Panel Assembly. . . . . . . 91

Installing the Control Panel Assembly . . . . . . . 93

System Board . . . . . . . . . . . . . . . . . . . . . . 93

Removing the System Board . . . . . . . . . . . . 93

Installing the System Board . . . . . . . . . . . . 95

4 Troubleshooting Your System . . . . . . . . . 97

Safety First—For You and Your System . . . . . . . . . 97

Troubleshooting System Startup Failure . . . . . . . . 97

Troubleshooting External Connections . . . . . . . . . 97

Troubleshooting the Video Subsystem . . . . . . . . . 98

Troubleshooting a USB Device . . . . . . . . . . . . . 98

Troubleshooting a Serial I/O Device . . . . . . . . . . 99

Troubleshooting a NIC. . . . . . . . . . . . . . . . . . 99

Troubleshooting a Wet System . . . . . . . . . . . . . 100

Troubleshooting a Damaged System . . . . . . . . . . 101

Troubleshooting the System Battery. . . . . . . . . . . 102

Troubleshooting Power Supply . . . . . . . . . . . . . 103

Troubleshooting System Cooling Problems . . . . . . . 103

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 103

Troubleshooting System Memory . . . . . . . . . . . . 104

Troubleshooting an Internal USB Key. . . . . . . . . . 106

Troubleshooting an Optical Drive . . . . . . . . . . . . 107

book.book Page 7 Monday, March 7, 2011 2:24 PM

8Contents

Troubleshooting a Hard Drive . . . . . . . . . . . . . 108

Troubleshooting an Expansion Card. . . . . . . . . . 109

Troubleshooting the Processor . . . . . . . . . . . . 110

5 Running the System Diagnostics. . . . . . 111

Using Online Diagnostics . . . . . . . . . . . . . . . 111

Embedded System Diagnostics Features . . . . . . . 111

When to Use the Embedded System Diagnostics . . . 112

Running the Embedded System Diagnostics . . . . . 112

System Diagnostics Testing Options. . . . . . . . . . 112

Using the Custom Test Options . . . . . . . . . . . . 113

Selecting Devices for Testing. . . . . . . . . . . 113

Selecting Diagnostics Options . . . . . . . . . . 113

Viewing Information and Results . . . . . . . . . 113

6 Jumpers and Connectors. . . . . . . . . . . . 115

System Board Jumpers. . . . . . . . . . . . . . . . . 115

System Board Connectors . . . . . . . . . . . . . . . 116

Disabling a Forgotten Password. . . . . . . . . . . . 118

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 119

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 119

book.book Page 8 Monday, March 7, 2011 2:24 PM

Contents 9

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

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10 Contents

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