Dell PowerEdge R410 User manual

Dell™ PowerEdge™

R410 Systems

Hardware Owner’s

Manual

book.book Page 1 Tuesday, March 31, 2009 5:26 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarksusedinthistext:Dell,theDELLlogo, and PowerEdgearetrademarksofDellInc.;Intel is

a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows,and

WindowsServerareeithertrademarksor registeredtrademarks ofMicrosoftCorporation in theUnited

States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

April 2009 Rev. A00

book.book Page 2 Tuesday, March 31, 2009 5:26 PM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup. . . . . . . . 9

Front-Panel Features and Indicators . . . . . . . . . . 10

LCD Panel Features (Optional). . . . . . . . . . . . . . 12

Hard Drive Status Indicators . . . . . . . . . . . . . . 16

Back-Panel Features and Indicators . . . . . . . . . . 17

Guidelines for Connecting

Optional External Devices. . . . . . . . . . . . . . . . 19

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 20

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 21

LCD Status Messages (Optional) . . . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 37

Warning Messages . . . . . . . . . . . . . . . . . . . 55

Diagnostics Messages . . . . . . . . . . . . . . . . . 55

Alert Messages . . . . . . . . . . . . . . . . . . . . . 55

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4Contents

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Entering the UEFI Boot Manager. . . . . . . . . . . . . 69

System and Setup Password Features. . . . . . . . . . 71

Embedded System Management. . . . . . . . . . . . . 75

Baseboard Management Controller

Configuration. . . . . . . . . . . . . . . . . . . . . . . 76

iDRAC Configuration Utility . . . . . . . . . . . . . . . 76

3 Installing System Components . . . . . . . 79

Recommended Tools . . . . . . . . . . . . . . . . . . . 79

Inside the System. . . . . . . . . . . . . . . . . . . . . 79

Removing and Replacing the

Optional Front Bezel . . . . . . . . . . . . . . . . . . . 81

Opening and Closing the System . . . . . . . . . . . . 82

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 84

Power Supplies . . . . . . . . . . . . . . . . . . . . . 92

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 96

Integrated Storage Controller Card . . . . . . . . . . . 99

Expansion-Card Riser . . . . . . . . . . . . . . . . . 102

book.book Page 4 Tuesday, March 31, 2009 5:26 PM

Contents 5

Internal USB Memory Key . . . . . . . . . . . . . . . . 104

System Board Shroud . . . . . . . . . . . . . . . . . . 105

Integrated Dell Remote Access Controller 6

(iDRAC6) Express Card (Optional) . . . . . . . . . . . . 107

Integrated Dell Remote Access Controller 6

(iDRAC6) Enterprise Card (Optional) . . . . . . . . . . 109

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 112

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 112

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 114

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 117

System Memory . . . . . . . . . . . . . . . . . . . . . 119

Processors . . . . . . . . . . . . . . . . . . . . . . . . 126

System Battery . . . . . . . . . . . . . . . . . . . . . . 130

Control Panel Assembly-LED/LCD

(Service-Only Procedure) (Optional) . . . . . . . . . . 132

SAS Backplane (Service-Only Procedure) . . . . . . . 136

Power Distribution Board

(Service-Only Procedure) . . . . . . . . . . . . . . . . 138

System Board (Service-Only Procedure) . . . . . . . . 140

4 Troubleshooting Your System . . . . . . . . 145

Safety First—For You and Your System . . . . . . . . . 145

Troubleshooting System Startup Failure . . . . . . . . 145

Troubleshooting External Connections . . . . . . . . . 145

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6Contents

Troubleshooting the Video Subsystem. . . . . . . . . 146

Troubleshooting a USB Device . . . . . . . . . . . . 146

Troubleshooting a Serial I/O Device. . . . . . . . . . 147

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 147

Troubleshooting a Wet System. . . . . . . . . . . . . 148

Troubleshooting a Damaged System. . . . . . . . . . 149

Troubleshooting the System Battery . . . . . . . . . . 150

Troubleshooting Power Supplies . . . . . . . . . . . 151

Troubleshooting System Cooling Problems . . . . . . 151

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 152

Troubleshooting System Memory . . . . . . . . . . . 152

Troubleshooting an Internal USB Key . . . . . . . . . 154

Troubleshooting an Optical Drive . . . . . . . . . . . 155

Troubleshooting an External Tape Drive. . . . . . . . 155

Troubleshooting a Hard Drive . . . . . . . . . . . . . 156

Troubleshooting a SAS or SAS RAID Controller. . . . 158

Troubleshooting Expansion Cards . . . . . . . . . . . 159

Troubleshooting the Microprocessors . . . . . . . . 160

5 Running the System Diagnostics . . . . . . 163

Using Dell™ Diagnostics . . . . . . . . . . . . . . . 163

Embedded System Diagnostics Features . . . . . . . 163

book.book Page 6 Tuesday, March 31, 2009 5:26 PM

Contents 7

When to Use the Embedded System

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 164

Running the Embedded System Diagnostics . . . . . . 164

Embedded System Diagnostics Testing Options . . . . 165

Using the Custom Test Options . . . . . . . . . . . . . 165

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 167

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167

7 Jumpers and Connectors . . . . . . . . . . . 169

System Board Jumpers . . . . . . . . . . . . . . . . . 169

System Board Connectors . . . . . . . . . . . . . . . . 170

Disabling a Forgotten Password . . . . . . . . . . . . 172

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

book.book Page 7 Tuesday, March 31, 2009 5:26 PM

8Contents

book.book Page 8 Tuesday, March 31, 2009 5:26 PM

About Your System 9

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Using the System Setup

Program and UEFI Boot Manager" on page 57.

<F10> Enters System Services, which opens the Unified Server Configurator.

The Unified Server Configurator allows you to access utilities such as

embedded system diagnostics. For more information, see the Unified

Server Configurator documentation.

<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager, depending

on the system’s boot configuration. See "Using the System Setup

Program and UEFI Boot Manager" on page 57.

<F12> Starts PXE boot.

<Ctrl+E> Enters the Baseboard Management Controller (BMC) or iDRAC

Configuration Utility, which allows access to the system event log (SEL)

and configuration of remote access to the system. For more information,

see the BMC or iDRAC user documentation.

<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter

documentation for more information.

<Ctrl+R> Enters the RAID configuration utility. For more information, see the

documentation for your SAS RAID card.

<Ctrl+S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

book.book Page 9 Tuesday, March 31, 2009 5:26 PM

10 About Your System

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators

Item Indicator, Button, or

Connector

Icon Description

1 Power-on indicator,

power button

The power-on indicator lights when the

system power is on.

The power button controls the

DC power supply output to the system.

When the optional system bezel is

installed, the power button is not

accessible.

NOTE: When powering on the system,

the video monitor can take from several

seconds to over 2 minutes to display an

image, depending on the amount of

memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the

power button causes the system to

perform a graceful shutdown before

power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for

five seconds.

1 2 34

5789

610

book.book Page 10 Tuesday, March 31, 2009 5:26 PM

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