Dell PowerEdge R210 User manual

Dell™ PowerEdge™

R210 Systems

Hardware Owner’s

Manual

book.book Page 1 Wednesday, August 12, 2009 4:51 PM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

August 2009 Rev. A00

book.book Page 2 Wednesday, August 12, 2009 4:51 PM

Contents 5

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 13

Accessing System Features During Startup. . . . . . . 13

Front-Panel Features and Indicators . . . . . . . . . . 14

Back-Panel Features and Indicators . . . . . . . . . . 16

Guidelines for Connecting External Devices . . . . . . 17

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 19

System Messages . . . . . . . . . . . . . . . . . . . . 21

Warning Messages . . . . . . . . . . . . . . . . . . . 34

Diagnostics Messages . . . . . . . . . . . . . . . . . 34

Alert Messages . . . . . . . . . . . . . . . . . . . . . 34

Other Information You May Need . . . . . . . . . . . . 35

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . . 37

Choosing the System Boot Mode . . . . . . . . . . . . 37

Entering the System Setup Program. . . . . . . . . . . 38

Responding to Error Messages. . . . . . . . . . . 38

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6Contents

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 38

System Setup Options . . . . . . . . . . . . . . . . . . 39

Main Screen . . . . . . . . . . . . . . . . . . . . 39

Memory Settings Screen . . . . . . . . . . . . . . 41

Processor Settings Screen . . . . . . . . . . . . . 41

SATA Settings Screen. . . . . . . . . . . . . . . . 42

Boot Settings Screen . . . . . . . . . . . . . . . . 43

Integrated Devices Screen . . . . . . . . . . . . . 44

PCI IRQ Assignments Screen . . . . . . . . . . . . 45

Serial Communication Screen . . . . . . . . . . . 45

Power Management Screen . . . . . . . . . . . . 46

System Security Screen . . . . . . . . . . . . . . 47

Exit Screen . . . . . . . . . . . . . . . . . . . . . 49

Entering the UEFI Boot Manager. . . . . . . . . . . . . 49

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 49

UEFI Boot Manager Screen. . . . . . . . . . . . . 50

UEFI Boot Settings Screen . . . . . . . . . . . . . 50

System Utilities Screen . . . . . . . . . . . . . . . 51

System and Setup Password Features. . . . . . . . . . 51

Using the System Password . . . . . . . . . . . . 51

Using the Setup Password . . . . . . . . . . . . . 54

Embedded System Management. . . . . . . . . . . . . 55

Baseboard Management Controller Configuration . . . 56

Entering the BMC Setup Module . . . . . . . . . . 56

iDRAC Configuration Utility . . . . . . . . . . . . . . . 56

Entering the iDRAC Configuration Utility . . . . . . 57

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Contents 7

3 Installing System Components . . . . . . . . 59

Recommended Tools. . . . . . . . . . . . . . . . . . . 59

Inside the System . . . . . . . . . . . . . . . . . . . . 60

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 61

Removing the Front Bezel . . . . . . . . . . . . . 61

Installing the Front Bezel . . . . . . . . . . . . . . 61

Opening and Closing the System . . . . . . . . . . . . 62

Opening the System . . . . . . . . . . . . . . . . 62

Closing the System . . . . . . . . . . . . . . . . . 63

Optical Drive (Optional) . . . . . . . . . . . . . . . . . 64

Removing an Optical Drive . . . . . . . . . . . . . 64

Installing an Optical Drive . . . . . . . . . . . . . 66

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 67

Removing a Hard Drive . . . . . . . . . . . . . . . 67

Installing a Hard Drive . . . . . . . . . . . . . . . 69

Removing a Hard Drive From

a Hard-Drive Bracket . . . . . . . . . . . . . . . . 70

Installing a Hard Drive Into

a Hard-Drive Bracket . . . . . . . . . . . . . . . . 71

Expansion Card . . . . . . . . . . . . . . . . . . . . . 72

Expansion Card Installation Guidelines . . . . . . 72

Installing an Expansion Card . . . . . . . . . . . . 72

Removing an Expansion Card . . . . . . . . . . . 73

Expansion-Card Riser . . . . . . . . . . . . . . . . . . 75

Removing an Expansion-Card Riser . . . . . . . . 75

Installing an Expansion-Card Riser. . . . . . . . . 76

Internal USB Memory Key . . . . . . . . . . . . . . . . 77

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8Contents

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 78

Removing the Cooling Shroud . . . . . . . . . . . 78

Installing the Cooling Shroud . . . . . . . . . . . . 80

System Memory . . . . . . . . . . . . . . . . . . . . . 80

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 80

Mode-Specific Guidelines . . . . . . . . . . . . . 81

Installing Memory Modules. . . . . . . . . . . . . 81

Removing Memory Modules . . . . . . . . . . . . 83

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 85

Removing a Cooling Fan . . . . . . . . . . . . . . 85

Installing a Cooling Fan . . . . . . . . . . . . . . . 87

iDRAC6 Express Card (Optional) . . . . . . . . . . . . . 87

Installing an iDRAC6 Express Card . . . . . . . . . 87

Removing an iDRAC6 Express Card. . . . . . . . . 89

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 90

Installing an iDRAC6 Enterprise Card. . . . . . . . 90

Removing an iDRAC6 Enterprise Card . . . . . . . 92

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 93

Installing a VFlash Media Card . . . . . . . . . . . 93

Removing a VFlash Media Card . . . . . . . . . . 93

Processor. . . . . . . . . . . . . . . . . . . . . . . . . 93

Removing a Processor . . . . . . . . . . . . . . . 93

Installing a Processor. . . . . . . . . . . . . . . . 97

Power Supply . . . . . . . . . . . . . . . . . . . . . . 98

Removing the Power Supply . . . . . . . . . . . . 98

Installing the Power Supply. . . . . . . . . . . . 100

System Battery . . . . . . . . . . . . . . . . . . . . . 100

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Contents 9

Replacing the System Battery . . . . . . . . . . . 100

Control Panel Assembly . . . . . . . . . . . . . . . . . 102

Removing the Control Panel Assembly. . . . . . . 102

Installing the Control Panel Assembly . . . . . . . 104

System Board . . . . . . . . . . . . . . . . . . . . . . 104

Removing the System Board . . . . . . . . . . . . 104

Installing the System Board . . . . . . . . . . . . 106

4 Troubleshooting Your System . . . . . . . . 109

Safety First—For You and Your System . . . . . . . . . 109

Troubleshooting System Startup Failure . . . . . . . . 109

Troubleshooting External Connections . . . . . . . . . 109

Troubleshooting the Video Subsystem . . . . . . . . . 110

Troubleshooting a USB Device . . . . . . . . . . . . . 110

Troubleshooting a Serial I/O Device . . . . . . . . . . 111

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 111

Troubleshooting a Wet System . . . . . . . . . . . . . 112

Troubleshooting a Damaged System . . . . . . . . . . 113

Troubleshooting the System Battery. . . . . . . . . . . 114

Troubleshooting Power Supply . . . . . . . . . . . . . 115

Troubleshooting System Cooling Problems . . . . . . . 115

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 116

Troubleshooting System Memory . . . . . . . . . . . . 116

book.book Page 9 Wednesday, August 12, 2009 4:51 PM

10 Contents

Troubleshooting an Internal USB Key . . . . . . . . . 119

Troubleshooting an Optical Drive . . . . . . . . . . . 120

Troubleshooting a Tape Backup Unit . . . . . . . . . 120

Troubleshooting a Hard Drive . . . . . . . . . . . . . 121

Troubleshooting an Expansion Card. . . . . . . . . . 123

Troubleshooting the Processor . . . . . . . . . . . . 124

5 Running the System Diagnostics . . . . . . 125

Using Online Diagnostics . . . . . . . . . . . . . . . 125

Embedded System Diagnostics Features . . . . . . . 125

When to Use the Embedded System Diagnostics . . . 126

Running the Embedded System Diagnostics . . . . . 126

System Diagnostics Testing Options. . . . . . . . . . 126

Using the Custom Test Options . . . . . . . . . . . . 127

Selecting Devices for Testing. . . . . . . . . . . 127

Selecting Diagnostics Options . . . . . . . . . . 127

Viewing Information and Results . . . . . . . . . 127

6 Jumpers and Connectors. . . . . . . . . . . . 129

System Board Jumpers. . . . . . . . . . . . . . . . . 129

System Board Connectors . . . . . . . . . . . . . . . 130

Disabling a Forgotten Password. . . . . . . . . . . . 132

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Contents 11

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 133

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

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12 Contents

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