Dell PowerEdge NM176 User manual

www.dell.com | support.dell.com

Dell™ PowerEdge™ R200 Systems

Hardware Owner’s Manual

book.book Page 1 Thursday, August 30, 2007 3:30 PM

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,

Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and XPS are trademarks of Dell Inc.;

Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS,

Windows,andWindowsServerareeithertrademarksorregisteredtrademarksofMicrosoftCorporation

in the United States and/or other countries; Red Hat is a registered trademark of Red Hat, Inc.; SUSE

is a registered trademark of Novell, Inc. in the United States and other countries; UNIX is a registered

trademark of The Open Group in the United States and other countries; EMC is a registered trademark

of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

August 2007 P/N NM176 Rev. A00

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Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Other Information You May Need . . . . . . . . . . . . 11

Accessing System Features During Startup . . . . . . 12

Front-Panel Features and Indicators . . . . . . . . . . 13

Back-Panel Features and Indicators . . . . . . . . . . 17

Connecting External Devices . . . . . . . . . . . 18

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 19

System Messages . . . . . . . . . . . . . . . . . . . . 19

Diagnostics Indicator Codes . . . . . . . . . . . . . . 29

System Beep Codes . . . . . . . . . . . . . . . . . . . 31

Warning Messages . . . . . . . . . . . . . . . . . . . 34

Diagnostics Messages . . . . . . . . . . . . . . . . . 34

Alert Messages . . . . . . . . . . . . . . . . . . . . . 34

2 Using the System Setup Program . . . . . . 35

Entering the System Setup Program . . . . . . . . . . 35

Responding to Error Messages . . . . . . . . . . 35

Using the System Setup Program . . . . . . . . . 36

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4Contents

System Setup Options . . . . . . . . . . . . . . . . . . 36

Main Screen . . . . . . . . . . . . . . . . . . . . 36

Memory Information Screen . . . . . . . . . . . . 39

CPU Information Screen . . . . . . . . . . . . . . 39

SATA Configuration Screen . . . . . . . . . . . . 40

Integrated Devices Screen . . . . . . . . . . . . . 41

Console Redirection Screen . . . . . . . . . . . . 42

System Security Screen . . . . . . . . . . . . . . 43

Exit Screen . . . . . . . . . . . . . . . . . . . . . 44

System and Setup Password Features . . . . . . . . . 45

Using the System Password . . . . . . . . . . . . 45

Using the Setup Password . . . . . . . . . . . . . 48

Disabling a Forgotten Password . . . . . . . . . . . . 49

Baseboard Management Controller

Configuration . . . . . . . . . . . . . . . . . . . . . . 49

Entering the BMC Setup Module . . . . . . . . . . 50

BMC Setup Module Options . . . . . . . . . . . . 50

3 Installing System Components . . . . . . . . 51

Recommended Tools . . . . . . . . . . . . . . . . . . 51

Inside the System . . . . . . . . . . . . . . . . . . . . 51

Opening and Closing the System . . . . . . . . . . . . 53

Removing the Bezel . . . . . . . . . . . . . . . . 53

Installing the Bezel . . . . . . . . . . . . . . . . . 54

Opening the System . . . . . . . . . . . . . . . . 54

Closing the System . . . . . . . . . . . . . . . . . 55

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Contents 5

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 56

Removing the Cooling Shroud . . . . . . . . . . . 56

Installing the Cooling Shroud . . . . . . . . . . . 57

System Battery . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the System Battery . . . . . . . . . . . 58

Optical Drive . . . . . . . . . . . . . . . . . . . . . . 60

Removing the Optical Drive . . . . . . . . . . . . 60

Installing the Optical Drive . . . . . . . . . . . . . 61

Configuring the Boot Drive . . . . . . . . . . . . . . . 62

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 62

Removing a Hard Drive . . . . . . . . . . . . . . . 63

Installing a Hard Drive . . . . . . . . . . . . . . . 67

Installing a SAS Controller Card . . . . . . . . . . . . 68

Fan Assembly . . . . . . . . . . . . . . . . . . . . . . 68

Removing the Fan Assembly . . . . . . . . . . . . 69

Installing the Fan Assembly . . . . . . . . . . . . 70

Optional PCI Fan Assembly . . . . . . . . . . . . . . . 71

Removing the PCI Fan Assembly . . . . . . . . . . 71

Installing the PCI Fan Assembly . . . . . . . . . . 72

Power Supply . . . . . . . . . . . . . . . . . . . . . . 73

Removing the Power Supply . . . . . . . . . . . . 73

Installing the Power Supply . . . . . . . . . . . . 75

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 75

Installing an Expansion Card . . . . . . . . . . . . 75

Removing an Expansion Card . . . . . . . . . . . 78

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6Contents

Riser Card . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing the Riser Card . . . . . . . . . . . . . . 79

Installing the Riser Card . . . . . . . . . . . . . . 80

System Memory . . . . . . . . . . . . . . . . . . . . . 81

Memory Module Installation Guidelines . . . . . . 81

Installing Memory Modules . . . . . . . . . . . . 82

Removing Memory Modules . . . . . . . . . . . . 84

Processor . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing the Processor . . . . . . . . . . . . . . 85

Control Panel Assembly (Service-Only

Procedure) . . . . . . . . . . . . . . . . . . . . . . . . 89

Removing the Control Panel Assembly . . . . . . . 89

Installing the Control Panel Assembly . . . . . . . 90

System Board (Service-Only Procedure) . . . . . . . . 91

Removing the System Board Assembly . . . . . . 91

Installing the System Board Assembly . . . . . . . 94

4 Troubleshooting Your System . . . . . . . . . 97

Safety First—For You and Your System . . . . . . . . . 97

Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 97

Checking the Equipment . . . . . . . . . . . . . . . . . 98

Troubleshooting IRQ Assignment Conflicts . . . . 98

Troubleshooting External Connections . . . . . . . 99

Troubleshooting the Video Subsystem . . . . . . . 99

Troubleshooting the Keyboard . . . . . . . . . . . 100

Troubleshooting the Mouse . . . . . . . . . . . . 101

Troubleshooting Basic I/O Functions . . . . . . . . 101

Troubleshooting a Serial I/O Device . . . . . . . . 102

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Contents 7

Troubleshooting a USB Device . . . . . . . . . . 102

Troubleshooting a NIC . . . . . . . . . . . . . . . 103

Responding to a Systems Management Software

Alert Message . . . . . . . . . . . . . . . . . . . . . . 104

Troubleshooting a Wet System . . . . . . . . . . . . . 104

Troubleshooting a Damaged System . . . . . . . . . . 105

Troubleshooting the System Battery . . . . . . . . . . 106

Troubleshooting the Power Supply . . . . . . . . . . . 106

Troubleshooting System Cooling Problems . . . . . . . 107

Troubleshooting a Fan . . . . . . . . . . . . . . . 108

Troubleshooting System Memory . . . . . . . . . . . . 108

Troubleshooting an Optical Drive . . . . . . . . . . . . 110

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 111

Troubleshooting Expansion Cards . . . . . . . . . . . 113

Troubleshooting the Microprocessor . . . . . . . . . . 114

5 Running the System Diagnostics . . . . . 117

Using Dell PowerEdge Diagnostics . . . . . . . . . . 117

System Diagnostics Features . . . . . . . . . . . . . . 117

When to Use the System Diagnostics . . . . . . . . . . 118

Running the System Diagnostics . . . . . . . . . . . . 118

From the Utility Partition . . . . . . . . . . . . . . 118

From Removable Bootable Media . . . . . . . . . 118

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8Contents

System Diagnostics Testing Options . . . . . . . . . . 119

Using the Custom Test Options . . . . . . . . . . . . . 119

Selecting Devices for Testing . . . . . . . . . . . 120

Selecting Diagnostics Options . . . . . . . . . . . 120

Viewing Information and Results . . . . . . . . . . 120

6 Jumpers and Connectors . . . . . . . . . . . 121

System Board Jumpers . . . . . . . . . . . . . . . . . 121

System Board Connectors . . . . . . . . . . . . . . . . 122

Riser Card Connectors . . . . . . . . . . . . . . . . . . 124

Disabling a Forgotten Password . . . . . . . . . . . . 125

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 127

Obtaining Assistance . . . . . . . . . . . . . . . . . . 127

Online Services . . . . . . . . . . . . . . . . . . . 128

Automated Order-Status Service . . . . . . . . . 129

Support Service . . . . . . . . . . . . . . . . . . 129

Dell Enterprise Training and Certification . . . . . . . 129

Problems With Your Order . . . . . . . . . . . . . . . . 129

Product Information . . . . . . . . . . . . . . . . . . . 129

Returning Items for Warranty Repair or Credit . . . . . 130

Before You Call . . . . . . . . . . . . . . . . . . . . . 131

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133

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Contents 9

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

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10 Contents

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