Dell PowerEdge R610 User manual

Dell™ PowerEdge™

R610 Systems

Hardware Owner’s Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel

is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows,

and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the

United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

September 2009 Rev. A03

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu. . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 16

Hard-Drive Indicator Patterns for RAID . . . . . . . . . 17

Back-Panel Features and Indicators . . . . . . . . . . 19

Power Indicator Codes . . . . . . . . . . . . . . . . . 21

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 22

LCD Status Messages . . . . . . . . . . . . . . . . . . 23

Viewing Status Messages . . . . . . . . . . . . . 23

Removing LCD Status Messages . . . . . . . . . . 23

System Messages . . . . . . . . . . . . . . . . . . . . 37

Warning Messages . . . . . . . . . . . . . . . . . . . 54

Diagnostics Messages . . . . . . . . . . . . . . . . . 54

Alert Messages . . . . . . . . . . . . . . . . . . . . . 54

Other Information You May Need . . . . . . . . . . . . 55

4Contents

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 57

Choosing the System Boot Mode . . . . . . . . . . . . 57

Entering the System Setup Program . . . . . . . . . . . 58

Responding to Error Messages. . . . . . . . . . . 58

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . . 58

System Setup Options . . . . . . . . . . . . . . . . . . 59

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Memory Settings Screen . . . . . . . . . . . . . . 61

Processor Settings Screen . . . . . . . . . . . . . 61

SATA Settings Screen. . . . . . . . . . . . . . . . 62

Boot Settings Screen . . . . . . . . . . . . . . . . 63

Integrated Devices Screen . . . . . . . . . . . . . 64

PCI IRQ Assignments Screen . . . . . . . . . . . . 65

Serial Communication Screen . . . . . . . . . . . 65

Embedded Server Management Screen . . . . . . 66

Power Management Screen . . . . . . . . . . . . 66

System Security Screen . . . . . . . . . . . . . . 68

Exit Screen . . . . . . . . . . . . . . . . . . . . . 69

Entering the UEFI Boot Manager. . . . . . . . . . . . . 70

Using the UEFI Boot Manager Navigation Keys . . 70

UEFI Boot Manager Screen. . . . . . . . . . . . . 71

UEFI Boot Settings Screen . . . . . . . . . . . . . 71

System Utilities Screen . . . . . . . . . . . . . . . 72

System and Setup Password Features. . . . . . . . . . 72

Using the System Password . . . . . . . . . . . . 72

Using the Setup Password . . . . . . . . . . . . . 74

iDRAC Configuration Utility . . . . . . . . . . . . . . . 76

Contents 5

Entering the iDRAC Configuration Utility . . . . . . 76

3 Installing System Components . . . . . . . . 77

Recommended Tools. . . . . . . . . . . . . . . . . . . 77

Inside the System . . . . . . . . . . . . . . . . . . . . 77

Removing and Replacing the Optional Front Bezel . . . 78

Information Tag . . . . . . . . . . . . . . . . . . . . . 79

Removing the Information Tag . . . . . . . . . . . 79

Replacing the Information Tag . . . . . . . . . . . 80

Opening and Closing the System . . . . . . . . . . . . 80

Opening the System . . . . . . . . . . . . . . . . 80

Closing the System . . . . . . . . . . . . . . . . . 81

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 82

Removing a Drive Blank . . . . . . . . . . . . . . 82

Installing a Hard-Drive Blank. . . . . . . . . . . . 83

Removing a Hot-Swap Hard Drive . . . . . . . . . 83

Installing a Hot-Swap Hard Drive . . . . . . . . . 84

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85

Installing a Hard Drive Into a

Hard-Drive Carrier . . . . . . . . . . . . . . . . . 85

Power Supplies . . . . . . . . . . . . . . . . . . . . . 87

Removing a Power Supply . . . . . . . . . . . . . 87

Installing a Power Supply . . . . . . . . . . . . . 88

Removing the Power Supply Blank. . . . . . . . . 89

Installing the Power Supply Blank . . . . . . . . . 89

Expansion Cards . . . . . . . . . . . . . . . . . . . . . 89

Expansion Card Installation Guidelines . . . . . . 89

6Contents

Installing an Expansion Card . . . . . . . . . . . . 90

Removing an Expansion Card. . . . . . . . . . . . 92

Expansion-Card Risers. . . . . . . . . . . . . . . . . . 92

Removing an Expansion-Card Riser . . . . . . . . 92

Replacing an Expansion-Card Riser . . . . . . . . 95

Internal SD Module . . . . . . . . . . . . . . . . . . . 95

Installing the Internal SD Module. . . . . . . . . . 95

Removing the Internal SD Module Card . . . . . . 97

Internal SD Flash Card . . . . . . . . . . . . . . . . . . 97

Installing an Internal SD Flash Card . . . . . . . . 97

Removing an Internal SD Flash Card . . . . . . . . 98

Internal USB Memory Key . . . . . . . . . . . . . . . . 98

Internal USB Cable. . . . . . . . . . . . . . . . . . . . 99

Removing the Internal USB Cable . . . . . . . . . 99

Installing the Internal USB Cable . . . . . . . . . 100

VFlash Media. . . . . . . . . . . . . . . . . . . . . . 100

Installing a VFlash Media Card . . . . . . . . . . 101

Removing a VFlash Media Card . . . . . . . . . 101

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 101

Installing an iDRAC6 Enterprise Card. . . . . . . 101

Removing an iDRAC6 Enterprise Card . . . . . . 102

NIC Hardware Key . . . . . . . . . . . . . . . . . . . 103

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 104

Removing a Cooling Fan . . . . . . . . . . . . . 105

Replacing a Cooling Fan . . . . . . . . . . . . . 106

Removing the Fan Assembly . . . . . . . . . . . 106

Replacing the Fan Assembly . . . . . . . . . . . 107

Removing the Plastic Fan Guide . . . . . . . . . 108

Contents 7

Replacing the Plastic Fan Guide . . . . . . . . . . 108

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 108

Removing an Optical Drive . . . . . . . . . . . . . 109

Installing an Optical Drive . . . . . . . . . . . . . 110

Integrated Storage Controller Card . . . . . . . . . . . 111

Removing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 111

Installing the Integrated Storage

Controller Card . . . . . . . . . . . . . . . . . . . 112

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 114

Removing a RAID Battery. . . . . . . . . . . . . . 114

Installing a RAID Battery . . . . . . . . . . . . . . 114

Removing the PERC 6/I Battery Cable . . . . . . . 114

Installing the PERC 6/I Battery Cable. . . . . . . . 115

System Memory . . . . . . . . . . . . . . . . . . . . . 116

General Memory Module Installation

Guidelines. . . . . . . . . . . . . . . . . . . . . . 116

Mode-Specific Guidelines . . . . . . . . . . . . . 117

Installing Memory Modules . . . . . . . . . . . . 120

Removing Memory Modules . . . . . . . . . . . . 122

Processors . . . . . . . . . . . . . . . . . . . . . . . . 122

Removing a Processor . . . . . . . . . . . . . . . 122

Installing a Processor . . . . . . . . . . . . . . . 125

System Battery . . . . . . . . . . . . . . . . . . . . . . 127

Replacing the System Battery . . . . . . . . . . . 127

Control Panel Assembly . . . . . . . . . . . . . . . . . 129

Installing the Control Panel Display Module . . . . 131

Removing the Control Panel Board. . . . . . . . . 131

Installing the Control Panel Board . . . . . . . . . 132

8Contents

SAS Backplane. . . . . . . . . . . . . . . . . . . . . 132

Removing the SAS Backplane . . . . . . . . . . 132

Installing a SAS Backplane . . . . . . . . . . . . 135

System Board. . . . . . . . . . . . . . . . . . . . . . 135

Removing the System Board . . . . . . . . . . . 135

Installing the System Board. . . . . . . . . . . . 138

4 Troubleshooting Your System . . . . . . . . 141

Safety First—For You and Your System . . . . . . . . 141

Troubleshooting System Startup Failure. . . . . . . . 141

Troubleshooting External Connections . . . . . . . . 141

Troubleshooting the Video Subsystem. . . . . . . . . 142

Troubleshooting a USB Device . . . . . . . . . . . . 142

Troubleshooting a Serial I/O Device. . . . . . . . . . 143

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 143

Troubleshooting a Wet System. . . . . . . . . . . . . 144

Troubleshooting a Damaged System. . . . . . . . . . 145

Troubleshooting the System Battery . . . . . . . . . . 146

Troubleshooting Power Supplies . . . . . . . . . . . 146

Troubleshooting System Cooling Problems . . . . . . 147

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 148

Troubleshooting System Memory . . . . . . . . . . . 148

Troubleshooting an Internal SD Card . . . . . . . . . 150

Contents 9

Troubleshooting an Internal USB Key . . . . . . . . . . 151

Troubleshooting an Optical Drive . . . . . . . . . . . . 151

Troubleshooting Hard Drives . . . . . . . . . . . . . . 152

Troubleshooting a SAS Controller. . . . . . . . . . . . 153

Troubleshooting an External Tape Drive . . . . . . . . 154

Troubleshooting Expansion Cards. . . . . . . . . . . . 155

Troubleshooting the Processors. . . . . . . . . . . . . 157

5 Running the System Diagnostics . . . . . . 159

Using Dell™ PowerEdge™ Diagnostics . . . . . . . . 159

System Diagnostics Features . . . . . . . . . . . . . . 159

When to Use the System Diagnostics . . . . . . . . . . 160

Running the System Diagnostics . . . . . . . . . . . . 160

System Diagnostics Testing Options . . . . . . . . . . 161

Using the Custom Test Options . . . . . . . . . . . . . 161

Selecting Devices for Testing . . . . . . . . . . . 161

Selecting Diagnostics Options . . . . . . . . . . . 161

Viewing Information and Results . . . . . . . . . . 162

6 Jumpers and Connectors . . . . . . . . . . . 163

System Board Jumpers . . . . . . . . . . . . . . . . . 163

Disabling a Forgotten Password . . . . . . . . . . . . 163

System Board Connectors . . . . . . . . . . . . . . . . 164

10 Contents

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167

Contacting Dell. . . . . . . . . . . . . . . . . . . . . 167

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

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