Dell PowerEdge M620 User manual

Dell PowerEdge

Modular Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this publication is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, and PowerConnect™ are

trademarks of Dell Inc. AMD

and AMD Opteron®are either trademarks or registered trademarks of

Advanced Micro Devices, Inc. Intel®and Xeon®are registered trademarks of Intel Corporation in the

U.S. and other countries. Microsoft®, MS-DOS®, Windows®, and Windows Server®are registered

trademarks of Microsoft Corporation in the United States and/or other countries. Cisco®is a registered

trademark of Cisco Systems Inc.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

March 2011 Rev. A06

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 13

Accessing System Features During Start-up . . . . . . 13

System Overview. . . . . . . . . . . . . . . . . . . . . 14

System Control Panel Features . . . . . . . . . . . . . 16

LCD Module . . . . . . . . . . . . . . . . . . . . . . . 18

LCD Module Features. . . . . . . . . . . . . . . . 19

Using the LCD Module Menus . . . . . . . . . . . 19

Blade Features . . . . . . . . . . . . . . . . . . . . . . 22

Using USB Diskette or USB DVD/CD Drives . . . . 31

Hard-Drive Features . . . . . . . . . . . . . . . . . . . 31

Back-Panel Features . . . . . . . . . . . . . . . . . . 34

Power Supply Indicator. . . . . . . . . . . . . . . 36

Fan Module Indicators . . . . . . . . . . . . . . . 37

Identifying Midplane Version . . . . . . . . . . . . . . 38

iKVM Module . . . . . . . . . . . . . . . . . . . . . . 41

Tiering the Avocent iKVM Switch From

an Analog KVM Switch . . . . . . . . . . . . . . . 44

Tiering the Avocent iKVM Switch From

a Digital KVM Switch . . . . . . . . . . . . . . . . 46

CMC Module . . . . . . . . . . . . . . . . . . . . . . . 48

I/O Connectivity . . . . . . . . . . . . . . . . . . . . . 52

4Contents

Guidelines for Installing I/O Modules. . . . . . . . 52

Port Auto-Disablement in Quad-Port

Network Daughter Card

(PowerEdge M710HD Only) . . . . . . . . . . . . . 53

Mezzanine Cards . . . . . . . . . . . . . . . . . . 55

I/O Module Port Mapping . . . . . . . . . . . . . . 58

Dell PowerConnect-KR 8024-k Switch . . . . . . . 69

Dell M8428-k 10 Gb Converged

Network Switch. . . . . . . . . . . . . . . . . . . 71

Mellanox M3601Q QDR Infiniband

Switch I/O Module . . . . . . . . . . . . . . . . . 73

Mellanox M2401G Infiniband

Switch I/O Module . . . . . . . . . . . . . . . . . 74

Cisco SFS M7000e Infiniband

Switch Module . . . . . . . . . . . . . . . . . . . 75

Cisco Ethernet Switch . . . . . . . . . . . . . . . 77

PowerConnect M6348 1 Gb Ethernet

Switch I/O Module . . . . . . . . . . . . . . . . . 79

PowerConnect M8024 10 Gb Ethernet

Switch I/O Module . . . . . . . . . . . . . . . . . 81

PowerConnect M6220 Ethernet

Switch Module . . . . . . . . . . . . . . . . . . . 83

Dell 10 GbE KR Pass-Through I/O Module . . . . . 85

Dell 8/4 Gbps Fibre Channel

Pass-Through I/O Module . . . . . . . . . . . . . 86

10 Gb Ethernet Pass-Through Module II . . . . . . 88

10 Gb Ethernet Pass-Through I/O Module . . . . . 90

4 Gbps Fibre Channel Pass-Through Module. . . . 92

Brocade M5424 FC8 I/O Module . . . . . . . . . . 95

Brocade M4424 SAN I/O Module . . . . . . . . . . 98

10/100/1000 Mb Ethernet

Pass-Through Module . . . . . . . . . . . . . . 101

LCD Status Messages . . . . . . . . . . . . . . . . . 103

Viewing Status Messages . . . . . . . . . . . . 103

Removing LCD Status Messages . . . . . . . . . 103

Contents 5

System Messages . . . . . . . . . . . . . . . . . . . . 115

Warning Messages . . . . . . . . . . . . . . . . . 134

Diagnostics Messages . . . . . . . . . . . . . . . . . 135

Alert Messages . . . . . . . . . . . . . . . . . . . . . 135

2 Using the System Setup Program

and UEFI Boot Manager . . . . . . . . . . . . 137

Choosing the System Boot Mode . . . . . . . . . . . . 137

Entering the System Setup Program . . . . . . . . . . . 138

Responding to Error Messages. . . . . . . . . . . 138

Using the System Setup Program

Navigation Keys. . . . . . . . . . . . . . . . . . . 138

System Setup Options . . . . . . . . . . . . . . . . . . 139

Memory Settings Screen . . . . . . . . . . . . . . 140

Processor Settings Screen . . . . . . . . . . . . . 141

SATA Settings Screen (PowerEdge

M610, M610x) . . . . . . . . . . . . . . . . . . . . 143

Boot Settings Screen . . . . . . . . . . . . . . . . 143

Integrated Devices Screen . . . . . . . . . . . . . 144

PCI IRQ Assignments Screen. . . . . . . . . . . . 146

Serial Communication Screen . . . . . . . . . . . 146

Power Management Screen (PowerEdge

M915, M910, M710, M710HD,

M610 and M610x Only) . . . . . . . . . . . . . . . 147

System Security Screen . . . . . . . . . . . . . . 148

Exit Screen . . . . . . . . . . . . . . . . . . . . . 149

Entering the UEFI Boot Manager . . . . . . . . . . . . 150

UEFI Boot Manager Screen . . . . . . . . . . . . 150

UEFI Boot Settings Screen . . . . . . . . . . . . . 150

System Utilities Screen . . . . . . . . . . . . . . . 151

6Contents

System and Setup Password Features. . . . . . . . . 151

Using the System Password . . . . . . . . . . . 151

Using the Setup Password . . . . . . . . . . . . 153

3 Installing Blade Components. . . . . . . . . 155

Recommended Tools . . . . . . . . . . . . . . . . . . 155

Removing and Installing a Blade . . . . . . . . . . . 155

Removing a Blade. . . . . . . . . . . . . . . . . 155

Installing a Blade . . . . . . . . . . . . . . . . . 158

Removing and Installing a Blade Blank . . . . . . . . 158

Removing a Blade Blank . . . . . . . . . . . . . 158

Installing a Blade Blank. . . . . . . . . . . . . . 159

Opening and Closing the Blade . . . . . . . . . . . . 159

Opening the Blade . . . . . . . . . . . . . . . . 159

Closing the Blade . . . . . . . . . . . . . . . . . 161

Inside the System. . . . . . . . . . . . . . . . . . . . 162

System Memory . . . . . . . . . . . . . . . . . . . . 171

System Memory – PowerEdge M915 . . . . . . . 171

System Memory – PowerEdge M910 . . . . . . . 177

System Memory – PowerEdge M905 . . . . . . . 181

System Memory – PowerEdge M805 . . . . . . . 184

System Memory – PowerEdge M710 . . . . . . . 188

System Memory – PowerEdge M710HD . . . . . 194

System Memory – PowerEdge

M610/M610x. . . . . . . . . . . . . . . . . . . . 199

System Memory – PowerEdge M605 . . . . . . . 204

System Memory – PowerEdge M600 . . . . . . . 210

Installing Memory Modules. . . . . . . . . . . . 213

Removing Memory Modules . . . . . . . . . . . 214

Contents 7

Mezzanine Interface Card (PowerEdge

M610x Only) . . . . . . . . . . . . . . . . . . . . . . . 215

Removing the Mezzanine Interface Card. . . . . . 215

Installing the Mezzanine Interface Card . . . . . . 217

I/O Module Mezzanine Cards . . . . . . . . . . . . . . 217

Installing a Mezzanine Card . . . . . . . . . . . . 219

Removing a Mezzanine Card . . . . . . . . . . . . 222

SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . 223

PowerEdge M905 and M805 . . . . . . . . . . . . 223

PowerEdge M915, M910, M710, M710HD,

M610, and M610x . . . . . . . . . . . . . . . . . . 224

SD vFlash Card (PowerEdge M915, M910, M710,

M710HD, M610, and M610x Only) . . . . . . . . . . . . 225

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 226

Removing a RAID Battery. . . . . . . . . . . . . . 226

Installing the RAID Battery . . . . . . . . . . . . . 231

Integrated NIC Hardware Key . . . . . . . . . . . . . . 232

Internal USB Key (PowerEdge M915, M910,

M710, M710HD, M610, and M610x Only). . . . . . . . . 232

Network Daughter Card/LOM Riser Card

(PowerEdge M915 and M710HD Only). . . . . . . . . . 233

Removing the LOM Riser Card . . . . . . . . . . . 233

Installing the LOM Riser Card . . . . . . . . . . . 234

Expansion Cards and Expansion-Card Riser

(PowerEdge M610x Only) . . . . . . . . . . . . . . . . 235

Expansion Card Installation Guidelines . . . . . . 235

Installing an Expansion Card . . . . . . . . . . . . 236

Removing an Expansion Card . . . . . . . . . . . 238

Expansion-Card Riser (PowerEdge M610x Only) . . . . 239

8Contents

Removing the Expansion-Card Riser . . . . . . . 239

Installing the Expansion-Card Riser . . . . . . . 243

Processors . . . . . . . . . . . . . . . . . . . . . . . 243

Processor Installation Guidelines . . . . . . . . 243

Removing a Processor . . . . . . . . . . . . . . 244

Installing a Processor. . . . . . . . . . . . . . . 259

FlexMem Bridge (PowerEdge M910 Only) . . . . 261

HT Bridge Card (PowerEdge M905 Only) . . . . . 262

Blade System Board NVRAM Backup Battery. . . . . 265

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 267

Hard Drive Installation Guidelines . . . . . . . . 267

Installing a Hard Drive . . . . . . . . . . . . . . 267

Removing a Hard Drive . . . . . . . . . . . . . . 269

Configuring the Boot Drive . . . . . . . . . . . . 269

Removing a Hard Drive From a

Hard-Drive Carrier . . . . . . . . . . . . . . . . 269

Installing a Hard Drive in a

Hard-Drive Carrier . . . . . . . . . . . . . . . . 270

Video Controller (PowerEdge M905, M805,

M605, and M600 Only) . . . . . . . . . . . . . . . . . 272

Hard-Drive Backplane . . . . . . . . . . . . . . . . . 274

Blade System Board . . . . . . . . . . . . . . . . . . 276

Removing the System Board . . . . . . . . . . . 276

Installing the System Board. . . . . . . . . . . . 280

Storage Controller Card . . . . . . . . . . . . . . . . 281

Removing the Storage Controller Board . . . . . 281

Installing the Storage Controller Board . . . . . 282

Midplane Interface Card (PowerEdge M610x) . . . . 283

Removing the Midplane Interface Card . . . . . 283

Contents 9

Installing the Midplane Interface Card. . . . . . . 285

4 Installing Enclosure Components . . . . . 287

Power Supply Modules . . . . . . . . . . . . . . . . . 287

System Power Guidelines . . . . . . . . . . . . . 287

Power Supply Blanks . . . . . . . . . . . . . . . . 288

Removing a Power Supply Module. . . . . . . . . 288

Installing a Power Supply Module . . . . . . . . . 291

Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 291

Removing a Fan Module . . . . . . . . . . . . . . 291

Installing a Fan Module. . . . . . . . . . . . . . . 292

CMC Module . . . . . . . . . . . . . . . . . . . . . . . 293

Removing a CMC Module. . . . . . . . . . . . . . 293

Installing an SD Card in the CMC Module . . . . . 294

Installing a CMC Module . . . . . . . . . . . . . . 295

iKVM Module . . . . . . . . . . . . . . . . . . . . . . 296

Removing an iKVM Module. . . . . . . . . . . . . 296

Installing an iKVM Module . . . . . . . . . . . . . 296

I/O Modules . . . . . . . . . . . . . . . . . . . . . . . 296

Removing an I/O Module . . . . . . . . . . . . . . 296

Installing an I/O Module . . . . . . . . . . . . . . 298

Enclosure Bezel . . . . . . . . . . . . . . . . . . . . . 298

Removing the Enclosure Bezel . . . . . . . . . . . 298

Installing the Enclosure Bezel . . . . . . . . . . . 299

Enclosure Midplane . . . . . . . . . . . . . . . . . . . 300

Installing the Midplane and Front

Module Cage Assembly . . . . . . . . . . . . . . 302

Enclosure Control Panel Assembly . . . . . . . . . . . 303

10 Contents

Removing the Enclosure Control Panel. . . . . . 303

Installing the Enclosure Control Panel . . . . . . 305

LCD Module . . . . . . . . . . . . . . . . . . . . . . 305

Removing the LCD Module . . . . . . . . . . . . 305

Installing the LCD Module . . . . . . . . . . . . 307

5 Troubleshooting Your System . . . . . . . . 309

Safety First—For You and Your System . . . . . . . . 309

Start-Up Routine . . . . . . . . . . . . . . . . . . . . 309

Checking the Equipment . . . . . . . . . . . . . . . . 310

Troubleshooting External Connections . . . . . . . . 310

Troubleshooting Video . . . . . . . . . . . . . . 310

Troubleshooting the Keyboard . . . . . . . . . . 311

Troubleshooting the Mouse. . . . . . . . . . . . 311

Troubleshooting USB Devices . . . . . . . . . . 312

Responding to a Systems Management

Alert Message . . . . . . . . . . . . . . . . . . . . . 312

Troubleshooting a Wet Enclosure . . . . . . . . . . . 312

Troubleshooting a Damaged Enclosure . . . . . . . . 313

Troubleshooting Enclosure Components . . . . . . . 314

Troubleshooting Power Supply Modules . . . . . 314

Troubleshooting Fan Modules . . . . . . . . . . 315

Troubleshooting the CMC Module . . . . . . . . 315

Troubleshooting the iKVM Module . . . . . . . . 317

Troubleshooting a Network

Switch Module . . . . . . . . . . . . . . . . . . 318

Troubleshooting Blade Components. . . . . . . . . . 319

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